318 English-speaking jobs in Łódź

Implement and customize Salesforce solutions for insurers and banks using Omnistudio and Flows. Configure, integrate, and customize Salesforce software to meet client needs.

Drive business growth and deliver GenAI-powered service reinvention through Agentic AI solutions. Lead the development of transformation strategies by integrating Gen AI and agentic solutions into client service landscapes. Lead strategic assessments of current service capabilities and define GenAI-led reinvention roadmaps. Collaborate with solution architects, Data & AI teams, and platform SMEs to design and implement comprehensive, scalable solutions. Guide clients through the design and implementation of future-fit value led service blueprints. Manage C Suite and identify and drive new business in Generative AI engagements. Proven experience in creating and executing GenAI-led service transformation strategies. In-depth knowledge of platform technology stack, including agentic AI solutions. Strong background in consulting and developing client-centric solutions. Experience in consultative selling, working directly with clients to design, propose, and deliver transformation roadmaps. Solid understanding of change management methodologies. Analytical mindset and problem-solving skills. Experience in working with clients across multiple industries.

You will design, build, and implement marketing automation initiatives for clients. Responsibilities include gathering business requirements, designing processes, and defining implementation strategies. You will collaborate with clients to understand their goals and leverage marketing platforms to improve efficiency and effectiveness. Experience with Salesforce Marketing Cloud products is required.

Designs, builds, and implements customer interaction solutions across various channels. Provides expertise in CCaaS platforms like Salesforce Service Cloud. Leads transformative changes in digital customer service and experience design. Requires 5+ years of experience in consulting or related fields and 5+ years of experience with Salesforce Service Cloud.

This role involves setting up B2C/B2B marketing automation journeys, designing processes, and collaborating on campaign activation. Responsibilities include evaluating and implementing CDPs and platforms like AJO, Marketo, SFMC, and SFMC Pardot. The Marketing Automation Analyst will execute omnichannel campaigns, build dashboards, and support change management.

This role supports business growth and delivers GenAI-powered service reinvention through Agentic AI solutions. The Consultant will gather business requirements, analyze processes, and design solutions for service design and implementation programs. Responsibilities include driving strategic assessments of service capabilities, defining GenAI-led reinvention roadmaps, and collaborating with clients to leverage LLMs and agentic capabilities. The ideal candidate has 6-9 years of experience with at least 3 years in Customer Service operations and Contact Center channels, and in-depth knowledge of Customer Service Strategy implementation, Conversational AI, and agent enablement.

Plan, design, and deliver customer interaction solutions across various channels. Provide consulting support on Salesforce projects, including design sessions, requirement gathering, and solution alignment. Apply industry expertise to implement tailored Salesforce solutions.

Customer Services Consultant will plan, design, and deliver customer interaction solutions across various channels. Experience in Service, Contact Center tools (AWS, Genesys, Google, NICE, Sprinklr, Salesforce Service Cloud) is required. Excellent English communication skills are essential. Flexibility to travel to client locations across Europe and the Middle East is required.

Customer Services Manager will plan, design, and deliver customer interaction solutions across various channels. Provide expertise in CCaaS platforms and guide transformation projects. Enhance skills in quality monitoring, WFM, gamification, and AI-powered customer experiences. Minimum Master's degree and 5+ years of experience in Consulting or related field required. Solid knowledge of leading transformative changes in digital customer service and experience design is necessary. Experience with Service, Contact Center tools (AWS, Genesys, Google, NICE, Sprinklr, Salesforce) is essential. Excellent English communication skills are required.

You will design, build, and implement marketing technology initiatives to enhance business performance. Responsibilities include assessing MarTech landscapes, defining future-state architectures, and leading requirements and design workshops. You will design and implement lifecycle campaigns, orchestrated journeys, and customer profiles leveraging Adobe Experience Platform or SFMC/Data Cloud. You will also establish KPIs, track performance, and drive insight-led optimization.

You will work closely with clients as a consulting professional, designing, building, and implementing marketing initiatives. Responsibilities include gathering business requirements, documenting marketing processes, and supporting the design of marketing campaigns. You will also monitor campaign metrics, prepare analyses, and contribute to optimization recommendations.

Content & GenAI Strategy Consultant will assess MarTech/AdTech architecture, design AEP solutions, and lead data strategies. Requires 5+ years of content strategy and/or CMS/DAM implementations experience, 2+ years of functional consulting experience in content management, and expertise in Gen AI solutions.

Experienced ABAP Developer needed for international S/4HANA implementation in the energy-efficient heating and ventilation systems industry. Review functional and technical specifications, operate in various SAP environments, and perform change management activities.

Automation Engineer will design, write, and execute test plans and automate test cases. Requires 3+ years of experience in Java, JavaScript, C#, or Python. Must have knowledge of quality best practices and strong English communication skills.

Java Developer with Adobe Experience Manager (AEM) knowledge sought for e-commerce and customer experience projects. Develop high-performance, multi-threaded software, optimize application performance, and support projects in all development aspects.

Data Science Engineer to design, develop, and maintain data pipelines for a pharmaceutical company. Analyze large datasets, develop machine learning algorithms, and collaborate with R&D and manufacturing teams.

Leads FP&A and SG&A team in financial reporting, planning, and analysis. Drives reporting standardization and process documentation. Manages budgets, forecasts, and long-range plans. Analyzes financial data and supports strategic initiatives.

Site Lead for a fast-growing CX and BPO company. Full responsibility for site P&L, budget, profitability, and forecasts. Manage teams, clients, and processes. Proven experience managing large teams, operations, and projects in BPO/Call Center. Strong leadership, decision-making, and communication skills.

Drive the adoption of enterprise-grade GitHub platforms, designing secure, scalable development workflows for influential organizations. Lead global transformations from platforms like Azure DevOps, GitLab, or Bitbucket. Mentor consultants, conduct maturity assessments, and define adoption roadmaps.

Eficode seeks passionate individuals with diverse backgrounds to join its global team of 600 professionals. The company provides software development, AI, cloud computing, and DevOps services to clients worldwide.