1421 customer service English-speaking jobs in Kraków

incidents, service requests, and system customization.ResponsibilitiesCoordinate internal service team ... based on defined internal KPIs and service standards.Manage and coordinate external service partners ... weekends, system patches, and test coordination.Ensure high service quality and operational stability ... operations, or similar operational support roles.Ability to manage incidents, service requests, and ... members supporting EWM operations.Plan, organize, and execute recurring service activities such as maintenance

the client.Escalate to Customer management teams issues with various aspects of the service, either ... The SIAM (Service Integration and Management) Manager is responsible for orchestrating the delivery of ... This includes managing service integration across internal teams and external suppliers, while aligning ... stakeholders to ensure cohesive and efficient service operations across design, transition, and run ... The role involves collaboration with Service Managers, ITIL Process Owners, Delivery Leads, and Governance

CUSTOMER Our customer is a rapidly scaling AI‑driven SaaS platform that helps finance and accounting ... The platform will integrate with multiple internal and external systems, enabling self‑service analytics ... controls, and observability for all data workflows Provide well‑structured datasets to enable self‑service

Proactively challenge and shape customer demand, aligning requests with global strategy, technical standards ... Agile mindset with experience working in product‑ and service‑oriented models. ... Ability to manage escalations, major incidents, and service recovery scenarios. ... as validation, troubleshooting, configuration reviews, and fixes during incidents, escalations, or service ... Strong service‑level thinking with the ability to translate technical detail into business impact.

and encourages innovative thinking for automating tasks, learning new solutions, and maintaining a customer-first ... Prioritize security in all service implementations. ... Write REST APIs and understand micro service architectures. ... / 18 Proficient in React JS Experience debugging and extending existing code Understanding of micro service

and encourages innovative thinking for automating tasks, learning new solutions, and maintaining a customer-first ... Prioritize security in all service implementations. ... Write REST APIs and understand micro service architectures. ... / 18 Proficient in React JS Experience debugging and extending existing code Understanding of micro service

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Join ... GCP/ICH guidelines and applicable regulatory requirements.Excellent organizational, communication, customer ... protocols.Provide proactive guidance to staff on site selection, submission strategy, amendment strategy, and customer ... Functional Service Provider (FSP) solutions, matching experienced professionals to roles where they ... Our expertise spans full-service clinical development, project-based support, strategic resourcing, and

to agreed requirements for compliance and audit; assist with identifying and calculating processes, service ... Performance Management: Define value KPIs and assess the business impact of the product team; monitor service ... Coordinate customer testing and product launches and support communications and training. ... Application Join PMI in Krakow and lead the development of instant messaging products within our dynamic, customer‑centric ... develop product roadmaps and own the product backlog; manage elements of the product life cycle to meet customer

understanding of customer service, and support best practices, Min. 2 years Support Team Lead experience ... different regions and cities across the globe, with the overall aim of constantly improving our level of service ... What we are looking for: Fluency in English (B2/C1), Prior customer support experience and exceptional ... will include delivering business value aligned with organizational needs and ensuring an outstanding customer

Specializing in optimizing case resolution and service delivery, they process millions of service requests ... maintain Azure infrastructure and shared platform services Design and align Cloud architecture with customer ... Engineering Strong hands-on experience with Microsoft Azure (Azure Landing Zones, Front Door, Storage, App Service

products, balancing near-term delivery commitments with longer-term strategic direction Conduct continuous customer ... market discovery to validate priorities, surface unmet needs, and sharpen product positioning Translate customer ... clearly to both technical and non-technical audiences Evidence of data-informed decision-making, using customer ... specifications that engineering teams can execute against Partner closely with engineering, design, sales, and customer ... delivery and adoption tracking Comfortable working cross-functionally with engineering, sales, and customer-facing

Experience with analytics and KPI frameworks for service and supply chain operations. ... Job Description Summary As a Digital Core Transformation Lead for Global Logistics, Supply Chain, and Service ... strategic initiatives and execution across the Digital Core Produce to Deliver (P2D) and Deliver to Service ... business continuity and fallback models, ensuring readiness of carriers, 3PLs, trading partners and service ... Transportation (OTM Cloud), WMS, Global Trade, 3PL connectivity, Freight Payment, Dangerous Goods, Service

value and guarantee customer satisfaction. ... DELMIA helps industries and service providers connect the virtual and real worlds of global operations ... You will be primarily responsible for the successful completion of customer projects to deliver committed ... Minimum of 5 years of experience of project management preferably in software implementation for external customer

Job OverviewLocation: Krakow, Lesser Poland, PolandJoin the Service Integration Team as an experienced ... project management processes and best practices, and deliver ServiceNow-related projects within the Service

management and agile methodologies expertise in one or more UX specialisms (e.g. interaction design, service ... journeys, translating business and customer needs into impactful and scalable design solutions. ... Senior Product Designer The Senior Product Designer shapes end-to-end user experiences across complex customer ... product strategy and roadmap translating business objectives and user insights or pain points into customer‑centric ... consistent design solutions across touchpoints that drive engagement, adoption and satisfaction balancing customer

service, operations, controlling).* Supporting month-end closing activities (reports, reconciliations ... payments and reconciling customer accounts.* Communicating with customers regarding outstanding balances ... Responsibilities*** Monitoring outstanding receivables and ensuring timely collections.* Allocating customer ... Handling credit notes, debit notes, and adjustments.* Collaborating with internal departments (sales, customer ... or completed accounting/finance courses are highly welcomed.*** Solid understanding of AR processes, customer

of internal customers across Cloud Operations, Engineering, Customer Success & Support, and Customer ... Expertise in building Platform-as-a-Service. ... You will be developing applications that provide self-service and increased efficiency to a diverse group ... Build a multi-region and multi-cloud platform that allows scalable, secure service delivery across hundreds

of internal customers across Cloud Operations, Engineering, Customer Success & Support, and Customer ... Expertise in building Platform-as-a-Service. ... You will be developing applications that provide self-service and increased efficiency to a diverse group ... Build a multi-region and multi-cloud platform that allows scalable, secure service delivery across hundreds

improvement and optimization Participate in customer meetings, governance calls, service reviews, and ... Defender, SentinelOne) Understanding what is SOAR automation Understanding what is Detection Engineering Service ... security technologies into SOC services Conduct regular operational reviews and identify opportunities for service ... cybersecurity certifications ITIL Foundation certification is a plus PMP, PRINCE2, Agile, or equivalent project/service ... with geographically distributed teams and global customers Proven experience managing stakeholders, customer

Collaborate with internal teams to guarantee smooth service delivery and consistently high customer satisfaction ... Proactive and customer‑centric approach to problem solving. ... We are seeking a proactive, customer‑centric Sales Assistant to serve as the first point of contact for ... Convert inquiries into confirmed bookings, maintaining consistent engagement throughout the customer