2021 customer service English-speaking jobs in Kraków

Own the end-to-end self-service customer experience, map current customer journey, and through testing ... You will be instrumental in driving self-service customer acquisition, conversion, and expansion by optimizing ... Key Responsibilities: Develop, manage, and execute growth strategies to drive self-service customer acquisition ... Collaborate with Self-Service team to establish the self-service and growth strategy. ... , retention, and expansion and achieve our self-service bookings goals.

requests, hierarchical service browsing, and self-service automation capabilities. ... Job Description Join Zendesk and Shape the Future of Employee Service Software Zendesk’s Service Catalog ... Experience in HR Service Management (HRSM), IT Asset Management (ITAM), or Employee Service software ... workflows, automation, and fulfillment systems to provide a seamless service request experience. ... Help organizations streamline service requests and automate fulfillment. Grow your career.

The manager collaborates with external service providers to meet service level targets, prepares call ... Ensures enough resources are available to meet service level targets through collaboration with service ... Experience in customer care or call center operations. ... Customer Care Workforce Manager (all genders) Full-time More than 20 years ago, zooplus was one of the ... Job Summary: The Customer Care Workforce Manager is responsible for forecasting call, email, and chat

Eagerness to learn about the airline industry and customer service — no experience required. ... Collaborate with other departments to ensure a seamless customer experience. ... in Customer Support (Hungarian) Airhelp Level: intern/junior Working hours: Full time Salary (gross) ... Main Page / Jobs / Junior Operations Specialist in Customer Support (Hungarian) Junior Operations Specialist ... : 5500-7000 pln published 2025/03/25 Junior Operations Specialist in Customer Support (Hungarian) Type

Facilitate periodic calibration sessions with the Customer Service department and all other areas of ... What You Bring to the Role High school diploma or equivalent. 6 months or more of customer service and ... Review and evaluate operational procedures, including Customer Service interactions from all communication ... You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores ... These exceptional customer experiences start with you.

Excellent customer service and customer experience skills are essential. ... Maintaining strong customer relationships and providing excellent customer service. ... team: Join Cisco's team in Krakow, Poland as a Technical Consulting Engineer and be a part of our Customer

facing role (customer service, retail) Inside sales or consultative selling experience Relevant product ... Sell the value propositions of TE products and services Demonstrate technical expertise and the best service ... we put together packages of benefits that are either supported by TE itself or provided by external service ... partner to close deals Communicate with customers inbound and outbound via email, telephone, online chat service ... including relationship and regular contact with customer key stakeholders Manage and prepare offers,

challenges like data breaches, broken authentication, insider threats, account hijacking, and denial-of-service ... maintain the trust of every customer we serve. ... You will be the visionary behind the customer identity architecture that sets the foundation for how ... As a Customer Identity & Access Management (CIAM) Architect , you will be a key player on our blue team ... (CIAM) and Customer Identity Governance & Administration (CIGA) to ensure security, scalability, and

Recommend and implement process changes or redesigns to optimize efficiency, reduce costs, and improve service ... The Customer Experience (CX) Process Chief Specialist Get AI-powered advice on this job and more exclusive ... Needed Competences: Customer-Centric Mindset Communication and Collaboration Influencing and Negotiation ... Extensive Process Management Experience, min 4 years Industry Knowledge: experience in Order To Cash, Customer

Well known global brand - Financial Shared Service in Kraków Competitive salary with great benefits ... Collaborative culture within a dynamic and growing financial shared service centre. ... About Our Client Our client is a leading financial shared service centre based in Krakow, known for its

Transfer Agency Shareholder Service Supervisor - Fixed Term Contract Miejsce pracy: KrakówYour responsibilities ... Ensure all inquiries are logged, follow up inquiries that remain unresolved outside of agreed Service ... Join us as a Transfer Agency Shareholder Service Supervisor In this role you will be responsible for ... Relationship Team ensuring timely and accurate processing of all inquiries within agreed internal and external Service ... encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service

financial & industry regulations and legislations Providing a proactive professional telephone handling service

Service, Voice of the Customer, Portals. ... Knowledge of Dynamics 365 for Sales & Marketing, Field Service, Project Service Automation, Customer ... Requirements: At least 3 years of experience with Microsoft Dynamics Customer Engagement applications

Configure and customize Dynamics 365 applications including Sales, Customer Service, Field Service, and ... We are seeking a skilled Microsoft Dynamics 365 Customer Engagement (CE) Developer with strong experience ... Proficiency in configuring Dynamics 365 CE modules such as Sales, Service, and Marketing. ... Qualifications: Strong experience in implementing, customizing, and supporting Microsoft Dynamics 365 Customer

Do you have a customer-first mindset and love playing Kahoot!? ... Experience in handling customer inquiries proactively. ... As a person, you are someone who: Has a customer-first mindset. ... You are going to report to the Customer Care Manager, General Support, based in Krakow. ... Experience in managing and using Customer Relation Systems such as Zendesk is a plus.

challenges like data breaches, broken authentication, insider threats, account hijacking, and denial-of-service ... maintain the trust of every customer we serve. ... You will be the visionary behind the customer identity architecture that sets the foundation for how ... As a Customer Identity & Access Management (CIAM) Architect , you will be a key player on our blue team ... (CIAM) and Customer Identity Governance & Administration (CIGA) to ensure security, scalability, and

Digital Marketing and Products Team, Digital Customer Engagement Division Digital Marketing Manager Position ... Analyze customer behavior and campaign data to inform personalized strategies and improve retention. ... strategic Digital Marketing Manager to join the Digital Marketing and Products Team within the Digital Customer ... Partner with stakeholders to ensure campaigns address customer needs and align with broader organizational ... Enjoy competitive benefits, professional growth opportunities, and the chance to shape digital customer

HSBC Service Delivery (Polska) Sp. z o.o. ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology ... consent to use my personal data included in my application for the purposes of recruitment in HSBC Service ... Support ongoing customer adoption and benefits tracking with markets. ... Customer Activation: Lead /support go / no go activity, ensuring all governance is met.

management systems for the Communication Service Providers (CSP) market. ... including product management, sales, engineering, and design, to ensure a cohesive approach to build customer ... Preparing ROI analyses and recommendations for pricing and positioning strategies Creating enterprise customer ... Join us as a Product Marketing Manager to take the lead of development and promotion of innovative service ... (C1) Highly developed communication and negotiation skills Nice to have: Knowledge of Communication Service

to join a fast-paced [industry – e.g., telecom, finance, etc.] environment and lead Azure Kubernetes Service