customer service English-speaking jobs in Zabrze

Senior Network Consultant will design and implement new networks globally, improve tools, and ensure end-user satisfaction. Responsibilities include leading LAN refresh projects, creating technical documentation, and traveling to Arla sites. Requires a degree in IT, 10+ years of network experience, and strong knowledge of Cisco technologies. Must possess excellent communication and problem-solving skills.

Senior AI Platform Engineer will design, build, and deliver production-grade AI solutions across Microsoft Copilot, Power Platform, and enterprise automation ecosystems. Responsibilities include developing AI assistants, integrating with business applications, and implementing agentic workflows using LangChain and LangGraph.

Develop, enhance, and maintain analytical tools using Snowflake, Python, and SQL. Perform actuarial experience analyses and communicate conclusions. Lead code changes, ensuring adherence to coding standards. Support less experienced colleagues. Minimum 7 years of experience in a similar analytical, actuarial, or data-focused role. Strong coding skills in Python and SQL, or Snowflake. Excellent analytical and problem-solving skills. Solid knowledge of statistics and/or actuarial mathematics. Actuarial exams passed (or in progress) are a strong advantage. Very good command of spoken and written English.

Senior Sales Executive will hunt and close large-scale merchants in the European Economic Area, focusing on traditional e-commerce and regulated industries. Responsibilities include prospecting, pipeline management, forecasting, and negotiation. Requires 2+ years of direct B2B sales experience and fluency in Polish, Czech, or Romanian and English.

Support the Counterparty Credit Risk Control team by running daily SAS/SQL code for margin call calculations. The role involves ensuring the effective execution of IT jobs related to Nordea's Collateral Management process.

Business Continuity Management Expert to analyze BCMS documentation, support integration, and draft documentation. Requires a bachelor's or master's degree in IT, fluency in English, and 3+ years of relevant IT experience, including 2+ years in a similar role. Must possess extensive knowledge of Business Continuity Management frameworks, processes, and strategies.

Develop and implement robust backend applications on SAP BTP using ABAP Cloud technologies. Design scalable applications with RESTful ABAP Programming Model (RAP), CDS views, and OData services. Collaborate with teams and deliver clean, maintainable code.

Full Stack .NET Developer to build and maintain applications focused on image analysis and data processing for life sciences and healthcare. Requires 4+ years of experience, proficiency in C# and .NET, and knowledge of at least one front-end framework (Angular, React, or Vue.js).

Software Engineer (Production Support) will deliver production support for billing and payment systems, manage distributed systems, and maintain CI/CD pipelines. Requires a Master's degree or equivalent experience with L2/L3 Production Support, DevOps tools, MS SQL, Oracle DB, Linux/Bash, Windows Server, and cloud platforms (GCP).

The Senior Service Manager oversees end-to-end service management operations for cloud services. This role leads a support team, ensuring ITIL best practices and alignment with organizational service goals. The Senior Service Manager drives service excellence, continuous improvement, and operational alignment with governance and reporting standards.

Senior Software Verification Engineer will design, implement, and maintain automated test scripts and frameworks to verify software functionality. Responsibilities include system-level and integration testing, test environment management, and collaborating with software, DevOps, architecture, and product teams. Requires a bachelor's/master's degree in computer science or computer engineering, 5+ years of experience in software testing, and strong proficiency in Python.

This Senior Manager role within the Capability Center Strategy and Transformation team will plan and execute projects across multi-functional locations. Responsibilities include developing project plans, managing budgets, and collaborating with stakeholders to ensure project success.

IT Project Manager to lead the delivery of an enterprise-scale AWS WorkSpaces / WorkSpaces Applications implementation. Responsible for planning, execution, and delivery of the program, aligning stakeholders, and ensuring on-time, on-budget results. Requires 5+ years of IT Project Management experience, including infrastructure or cloud programs and AWS-based initiatives. Experience with virtual desktops, end-user computing platforms, and global, multi-stakeholder environments is essential.

Senior Software Developer will design, implement, and maintain configuration solutions. Requires 8+ years of software engineering experience, expertise in C# and .NET, and experience with front-end development for enterprise software.

Lead infrastructure services through the full lifecycle, from design to operations. Manage service artifacts, coordinate cross-functional teams, and improve service engineering processes. Requires 5+ years of IT service management and project delivery experience, knowledge of ITIL, and proficiency with ServiceNow, PPM tools, and collaboration platforms.

Technical expert to manage and improve endpoint services for Phoenix Contact employees. Responsibilities include managing Windows 10/11 and mobile devices using Microsoft Intune and related Microsoft 365 services, ensuring security and compliance. Requires 5+ years of experience in endpoint management, Windows OS expertise, and proficiency in Microsoft Intune, PowerShell scripting, and security best practices.

Senior Staff Software Engineer will design, build, and maintain Java/Spring and Kafka Streams-based services processing real-time BLE and IoT telemetry. Responsibilities include owning ingress integrations with third-party location platforms, building egress pipelines, driving architectural decisions, and mentoring engineers. Requires 7+ years of backend software engineering experience, deep Apache Kafka knowledge, and experience building real-time, event-driven distributed systems.

The Trial Master File Lead organizes, maintains, and oversees the Trial Master File (TMF) according to company policies, SOPs, and regulatory requirements. Responsibilities include creating the TMF EDL, TMF Plan, and paper TMF, ensuring eTMF accuracy, and collaborating with the study team on TMF management. The role requires 5+ years of experience in clinical trials with TMF management, deep knowledge of GCP/ICH guidelines, and strong communication skills.

IT Service Manager will lead the global IT Clinical domain, managing and evolving IT solutions for clinical trials. Responsible for end-to-end IT service lifecycle, ensuring reliability, compliance, and alignment with business and regulatory requirements.

Experienced OpenEdge Developer needed for regulatory reporting project. Responsibilities include application development, infrastructure changes, and DBA tasks. Requires strong OpenEdge technical skills, scripting, and database administration experience.