customer service English-speaking jobs in Zabrze

Data Scientist to develop predictive models, data pipelines, and decision-making tools for the finance/stock exchange industry. Requires 3+ years of experience in data science, strong Python skills, and knowledge of machine learning algorithms.

Senior Product Owner will translate business needs into user stories and a backlog, ensuring solutions align with customer needs and quality standards within an Agile environment.

Manages global end-to-end IBM mainframe services, ensuring availability, integrity, and performance. Oversees platform operation and enhancement, integrations, and service delivery with external providers. Responsible for incident, problem, and change management, documentation, and compliance with regulations. Requires fluency in English, a university degree in IT or business information management, and 5+ years of experience in a global, regulated business environment.

The Service Asset & Configuration Management (SACM) Specialist ensures the accuracy and integrity of IT asset and configuration data. This role maintains the Configuration Management Database (CMDB) and asset repositories, enabling incident resolution, change management, and impact analysis. The position reports to the ServiceNow Platform Lead.

Supports and implements MES solutions within SAP DM, from requirements analysis to operation. Develops a company-wide template approach within SAP DM and manufacturing. Collaborates with systems in the production context, such as SAP S/4 and SCADA systems.

Drive insights on sales, margins, and profitability for product categories. Develop strategic dashboards and support global decision-making for IAM and OES markets. Collaborate across regions, leverage SAP and Power BI, and contribute to the Global Category Book.

Develop and implement sales strategies for oncology products. Manage key accounts and identify new business opportunities. Build relationships with healthcare professionals and provide product support.

Senior Manual Tester for web and backend systems. Design, plan, and execute manual and automated functional tests. Analyze requirements, develop test scenarios, and collaborate with automation testers. 3+ years of experience in manual testing, SQL, Jira, TestFLO/Xray, and Confluence required.

Leads and develops project managers, establishing project governance frameworks and methodologies. Oversees strategic project delivery, ensuring alignment with business objectives and budgets. Provides leadership and mentorship to project managers and cross-functional teams. Manages relationships with stakeholders and vendors. Requires 8+ years of project management experience, including 3+ years in a leadership role. Experience in FinTech, Financial Services, Gaming, or highly regulated industries is advantageous. Strong expertise in project governance, portfolio management, resource planning, budgeting, and risk management. Excellent command of English.

Leads the end-to-end knowledge management process, capturing insights, maintaining a knowledge repository, and promoting best practices. Collaborates with teams to ensure knowledge sharing, provides training on KM tools, and analyzes processes for improvement.

Perform independent validation of models used in Global Functions (Liquidity, Treasury, Operational Risk, etc.) ensuring compliance with Citi Model Risk Management Policy. Collaborate with Risk and Business teams on qualitative models. Contribute to reports and documentation for MRM senior management.

Senior Accounting & Reporting Manager will operationally and strategically manage a team of Accounting & Reporting Managers. Responsible for implementing HEINEKEN's Global and Local Finance Policies and Guidelines, ensuring compliance with standards and legislation. Leads the A&RM community, establishes best practices, and ensures accurate and timely completion of financial statements. Manages relationships with stakeholders, mitigates operational risk, and drives process improvements. Requires a Bachelor's or Master's degree in Finance or Accounting, accounting qualification, 8-10 years of experience, and strong leadership and communication skills.

Senior Generative AI Engineer will design and implement AI-driven agents to enhance efficiency. Responsibilities include developing scalable back-end services and APIs using Python, integrating AI/ML models, and reviewing AI-generated code. Requires 5+ years of back-end development experience, strong Python and FastAPI proficiency, and hands-on experience with LLMs and APIs.

The KYC Operations Manager will lead a team providing AML monitoring, governance, and regulatory reporting services. This role manages KYC operations, executes processes, and ensures team service level standards are met. The position requires 5-8 years of relevant experience, a Bachelor's degree, and fluency in English.

Senior Test Automation Engineer will design and build automated testing solutions for Azure-based data and analytics platforms. Responsibilities include validating data transformations, integrations, and business rules, and contributing to testing standards and best practices. Requires a degree in Computer Science, Engineering, or related field, strong programming skills in Python, and experience with test automation frameworks and Azure data services.

Staff Software Engineer to lead a team enhancing Vertex AI Notebooks, including Workbench Enterprise. Requires experience in Java, Golang, TypeScript, or Python, cloud computing, distributed systems, and micro services. Familiarity with Google's production environment or Google Cloud is essential.

Lead and support the Record to Report (Journal Entries & Reporting) team, ensuring accurate and timely delivery of accounting activities. Oversee period-end closing activities, prepare journal entries, and manage reconciliations. Ensure compliance with SOX controls, internal policies, and regulatory requirements. Collaborate with stakeholders, drive continuous improvement initiatives, and act as the main escalation point for operational issues.

SoftwareOne seeks an experienced VMware Product Manager to define and own the product strategy and roadmap for VMware-based private and hybrid cloud solutions.

Leads a team of Talent Acquisition professionals across EMEA, managing strategic and complex recruitment activity. Manages end-to-end recruitment for critical, senior-level, and hard-to-fill positions. Develops sourcing strategies and builds proactive talent pipelines. Coaches, conducts performance reviews, and supports team development. Presents recruitment performance and market insights.

Senior Power Platform Developer to design, develop, and architect scalable solutions. Requires 6+ years of experience with Power Apps, Power Automate, Power BI, and Copilot Studio, along with strong stakeholder management and communication skills. Expertise in the Microsoft stack (Dynamics 365, M365, Azure, SharePoint, Teams, Dataverse) and integration experience is essential.