customer service English-speaking jobs in Zabrze

Customer Support Representative for the Polish market. Manage order fulfillment, handle customer inquiries, and collaborate with internal teams. Requires fluency in Polish and English, 2+ years of relevant experience, and proficiency in SAP. Hybrid work model. 1-year fixed-term contract.

Lead / Senior Engineer for Subsea XT Systems, developing new products and designs from customer requirements to delivery. Responsibilities include generating designs, drawings, and documentation, managing project scope and budget, and leading global teams. Requires experience in Subsea Production Systems design engineering, CAD tools (CREO, TeamCenter), and DFMA principles. Bachelor's degree in a relevant engineering field is required.

Leads medium to complex centralization projects in GA and AR accounting, managing scope, cost, timelines, resources, risk, change, and communication. Plans, coordinates, and delivers project phases, documents processes, and reports to clients and management. Requires a university degree in finance, accounting, or economics, 3-5 years SSC/BPO experience, and 1+ year coordinating migration projects. Fluent English and MS Office skills are essential.

HR Generalist & Operations Specialist to support EMEA HR Services from the Polish office. 3-4 years of experience in HR administration and generalist functions. Maintain HR systems, ensure data accuracy, and support employee lifecycle processes. Collaborate with Payroll and regional stakeholders.

Project Management Officer supports the execution of cross-functional business process, data, and change projects. Manages data-driven reporting using Power BI to monitor project performance. Acts as a liaison between project teams and stakeholders, driving communication and alignment. Oversees project progress tracking and produces regular updates. Supports the development and implementation of standardized best practices and templates. Identifies and mitigates project risks and issues. Requires a minimum of 3-5 years of relevant professional experience in consulting or project delivery roles. Demonstrated expertise in implementing and utilizing data analysis and visualization tools. Strong stakeholder management and communication skills. Project Management certification is desirable.

Respond to and resolve customer queries regarding software applications. Document support requests, interact with colleagues, and utilize internal resources. Maintain product knowledge and ensure common queries have Knowledge Base Articles.

ServiceNow Architect will design, evolve, and govern the ServiceNow platform, ensuring alignment between business needs and technical implementation. Responsibilities include designing platform architecture, translating business needs into system designs, and optimizing the platform for performance, security, and quality.

System Analyst needed for detailed service analysis, including database design, interface specifications, and technical documentation. Requires experience in system analysis, UML/BPMN, and SQL. Proficiency in Polish (C1 level) is essential.

Specializes in market monitoring, tender search and selection, offer preparation, and tender document submission. Requires experience in tendering, Public Procurement Law knowledge, and strong communication and organizational skills. Fluency in English (B2 minimum) is essential.

Leads a team of supervisors and their teams, driving a world-class service experience. This strategic leadership role aligns customer service goals with broader commercial objectives. Requires 6+ years in a shared service or customer service environment, preferably within a large multinational organization.

Experienced Performance Test Engineer needed to design and execute performance, load, stress, and scalability testing strategies for a global fintech platform.

Supports logistics sourcing strategy for road/ocean transportation in Europe. Manages tender processes, interacts with internal clients, and evaluates contract performance. Requires a bachelor's degree, 5+ years of purchasing experience, and fluency in English.

Experienced Comarch ERP XL Business Analyst / Senior Consultant needed to analyze, optimize, and support a mature ERP XL environment. Strong business understanding combined with technical expertise in ERP XL and SQL is required.

Senior Python Developer will design, estimate, and implement technical solutions for medium/high complexity applications. Collaborate with project stakeholders to provide support for clarifying requirements, processes, architecture, and priorities. Participate in the review of work done by development team members.

Staff Engineer will contribute to the evolution of Pfizer's self-service MLOps platform, focusing on validation, serving, registry, and infrastructure. Responsibilities include driving multi-cloud and Kubernetes expansion, owning the managed serving and registry lifecycle, and building and maintaining the infrastructure stack. Requires senior platform/backend experience, strong Python skills, Kubernetes and Terraform expertise, and experience writing design documents.

This role involves overseeing financial statements and management reporting for the Rates business, ensuring compliance with regulations and industry standards. Responsibilities include coordinating regulatory filings, validating balance sheet usage, and interpreting regulatory requirements.

Procurement Specialist needed for a growing international organization. Manage indirect procurement activities, drive sourcing initiatives, and support SAP S/4HANA & Ariba implementation. Experience in procurement, sourcing, and ERP systems required. Strong communication and stakeholder management skills essential.

Social Marketing Sales Representative will manage a portfolio of TikTok clients, providing consultations, upselling campaign types, and analyzing performance to drive budget increases. Requires 2 years of experience in a similar role, fluency in German (C1/C2) and English (B2), and strong communication and problem-solving skills.

Production and Quality IT Specialist will develop, maintain, and operate production systems, focusing on automation, quality, and security. Requires 5+ years of manufacturing IT experience, expertise in Industry 4.0, and proficiency in Python, Azure Functions, and CI/CD pipelines. Must have strong communication and collaboration skills.

Provide personalized, community-based support to adults in their journey toward behavioral health and substance use recovery. Assist clients in setting and achieving goals, accessing services, and building relationships. Requires a high school diploma or GED and relevant experience working with adults or behavioral health populations. Must have a valid driver's license and agency-approved automobile coverage.