customer service English-speaking jobs in Zabrze

Full Stack Developer will build and maintain features for an online PDF editor used in digital print production. Responsibilities include front-end and back-end development, API integration, CI/CD pipeline management, and code reviews. Requires 3+ years of experience, proficiency in TypeScript and a major front-end framework (Angular, React, or Vue), and experience with Node.js, Python, Ruby on Rails, or PHP.

Provides first and second-line IT support, troubleshooting hardware and software issues. Configures and maintains IT assets, manages user accounts, and supports business applications. Requires experience in IT support, knowledge of Microsoft Windows and Active Directory, and strong troubleshooting skills.

Functional Support Analyst will monitor production, communicate incidents, and coordinate resolution. Responsibilities include analyzing user requests, ensuring documentation accuracy, and acting as a Single Point of Contact for a Feature team. Requires SQL knowledge and fluency in English.

Design and develop OpenGL and Vulkan graphics drivers for current and next-generation GPUs. Collaborate with hardware and software engineering teams to deliver high-performance solutions.

Senior Mendix Developer to design, develop, and deploy enterprise-grade applications using the Mendix low-code platform. Collaborate with stakeholders to create innovative solutions. Minimum 4 years of IT experience with at least 2-3 years focused on Mendix development required.

Junior Delivery Coordinator to configure and maintain CMS platforms, publish website content, and coordinate with clients and development teams.

Cyber Security / OT Security professional to support clients in securing IT and OT environments through advisory, implementation, and solution development.

Experienced Agentic Platform Architect to lead the architecture and evolution of an enterprise-grade AI platform. Define platform vision, establish architecture standards, and drive the development of scalable, secure, and governed AI capabilities.

Functional Support Analyst will monitor production, communicate incidents, and coordinate resolution. Responsibilities include analyzing user requests, ensuring documentation accuracy, and acting as a Single Point of Contact for a Feature team. Requires functional knowledge of supported tools and products, technical SQL knowledge, and strong communication and problem-solving skills.

Manage large-scale endpoint environments utilizing Microsoft Configuration Manager and Intune. Orchestrate deployments, handle application lifecycles, and provide 2nd line support. Maintain technical documentation and drive modernization initiatives.

Machine Learning Engineer will design, implement, and validate AI solutions for merchant segmentation, churn prediction, and business evaluation. Responsibilities include developing ML algorithms, deploying solutions in cloud environments, and collaborating with engineering teams. Requires experience with Python, ML libraries, cloud platforms, and SQL.

Senior Cloud SRE to design, implement, and support large-scale, highly-available infrastructure on GCP. Responsibilities include monitoring, incident response, capacity planning, and collaborating with teams to develop technical solutions. Requires 5+ years GCP experience, expertise in Kubernetes/Docker/Containers, CI/CD, and proficiency in Java, Python, Go, or similar. Excellent communication skills are essential.

Senior Analyst, Consumer Engagement & Loyalty (CRM) will drive the optimization of customer acquisition, retention, and loyalty strategies across five markets. This role combines analytical capabilities with strategic thinking to support the development and execution of CRM initiatives, email performance, and loyalty programs. The ideal candidate will deliver actionable insights to enhance customer retention, increase lifetime value, and improve loyalty program engagement.

Lead Business Analyst for international infrastructure transformation project focused on storage migration. Responsibilities include leading a team, planning migration activities, collaborating with Release Management, and reporting. Requires NAS, CIFS, NFS, Power Apps, Excel, Power BI, and SharePoint experience.

Lead the design, development, and implementation of AI and Machine Learning solutions across cloud platforms. Collaborate with data engineers, MLOps specialists, and business stakeholders to translate complex requirements into scalable, secure, and innovative AI solutions.

Designs end-to-end customer experiences for networking services, including LAN/WLAN and managed services. Creates service blueprints, defines personas, and translates business requirements into technical specifications.

Handle inbound and outbound customer inquiries via phone, email, and post for B2B and B2C customers. Resolve customer issues, manage operational inquiries, and maintain customer information in various databases and IT systems.

Senior Application Support Engineer will lead technical direction, champion operational excellence, and drive solutions for complex customer-facing systems. Responsibilities include troubleshooting, incident response, mentoring, documentation, and escalation management. Requires 5+ years of experience with web or API services, application troubleshooting, and incident management. Experience with diagnostic tools, mentoring, and AI-powered support tools is also needed. Strong communication skills and a track record of leadership in incident resolution and partner management are essential.

Provides onsite and remote technical support for various platforms (Windows, Mac OSX, Linux, iOS, Android). Manages hardware/software assets, conducts user training, and supports enterprise applications (Jira, Confluence, ServiceNow, etc.). Requires a Bachelor's degree and 3+ years of relevant experience.

DevOps Engineer to design, build, and manage cloud infrastructure on GCP and Azure. Experience with Kubernetes, Terraform, Jenkins, and scripting in Python or Bash required.