customer service English-speaking jobs in Zabrze

Lead ZURU's Consumer Goods business in Poland and CEE hypermarkets and supermarkets. Drive sales, profitability, and market share through customer partnerships, negotiations, and category growth initiatives. Manage P&L and execute strategies to disrupt the market and deliver superior outcomes.

Software Engineer (Data) to build scalable data and ML systems. Design, develop, and maintain data pipelines, optimize data models, and implement engineering best practices. Partner with AI and Data Science teams to productionize machine learning solutions.

SAP C4C Consultant will design, configure, and develop solutions within the SAP Sales and Service Cloud platform. Responsibilities include leading requirements gathering, configuring business processes, developing custom extensions, and managing integrations.

The Head of Group Accounting & Consolidation will own the group month-end close, consolidation, and technical accounting across all entities. This role ensures accurate and compliant reporting under local GAAPs and IFRS. The position provides clear, timely insight into revenue, margins, and tax/VAT positions across all entities and leads readiness for upcoming audits. The role acts as the central coordination point between external accountants, tax and TP advisors, and internal stakeholders.

Drive delivery excellence across a product suite within EPC DT by ensuring predictable outcomes, transparency, and strong stakeholder alignment. Lead delivery, manage risks and impediments, and optimize delivery flow. Provide transparent reporting and insights to stakeholders and leadership.

Senior Data Engineer needed for an International Institution in Geneva. Develop and implement Cloud Data Platform Architecture. Provide technical expertise in data modeling, API design, cybersecurity, and business intelligence. Experience with Azure, Databricks, and SQL is required. Fluency in English is essential.

Senior Data Architect / Engineering Lead to design and build data foundations for emerging technology programs. Define and own end-to-end data architecture across source systems, pipelines, storage, APIs, and consumption platforms. Design and implement scalable data pipelines and integrate data from diverse sources. Collaborate with security and governance teams to ensure data quality and compliance. Provide technical leadership across platform decisions and delivery trade-offs.

Lead Go Developer for a scalable distributed platform focused on high performance, reliability, and efficient concurrency. Responsibilities include designing and evolving systems, collaborating with Product Managers, and leading code reviews. Must have 5+ years of Go experience, deep understanding of concurrency patterns, and experience with CI/CD tools.

Senior Invoice to Cash Analyst will manage collections, dispute resolution, and customer account reconciliation. The role requires strong stakeholder management, experience with AR-related systems, and fluency in English and Italian.

As Customer Success Manager for the Polish market, you will own the success, satisfaction, and retention of your assigned SMB customer cohort. You will build relationships, identify value drivers, and ensure customers maximize their fonio experience.

Manage P2P Pharma Operations organization from the Europe Hub in Poznan, overseeing services delivered by GSK Operations Centres in Bucharest and India. Drive delivery and performance of Purchase to Pay services across European organizations. Oversee day-to-day BPO and internal operations, including KPI/SLA design, monitoring, issue resolution, and action plans. Partner with Europe Finance, P2P SMEs, and vendors to resolve issues and improve P2P performance. Ensure BPOs follow standard practices and consistent service delivery aligned with GSK policies, tools, and processes.

Own and execute live operational work across the company, including product ops, financial ops, people ops, customer ops, and company ops. Drive projects to completion, ensuring smooth handoffs and efficient closure.

Design, build, and deploy AI agents that automate and improve IT and business workflows while minimizing hallucinations and ensuring reliable outputs. Implement model validation, monitoring, and fail-safe mechanisms to detect and reduce incorrect or risky agent behavior. Architect secure data handling pipelines to protect sensitive information used by models and agents. Develop and maintain MCP servers and developer tooling that surface actionable insights and make it easy for teams to query, debug, and act on model outputs.

Credit Risk Consultant will develop cutting-edge solutions, shape thought capital, and provide clarity on complex issues. Minimum 3-5 years of Credit Risk management experience required. Experience with PD, LGD, EAD models and rating/scoring systems is necessary. Proficiency in English is required.

Lead end-to-end biosample operations for clinical studies, ensuring quality and regulatory compliance. Manage central lab budget, vendor performance, and execution of activities.

Test Engineer will review system requirements, design test scenarios, and conduct manual and automated tests on ECU hardware and software. Requires 3 years of experience in software and hardware testing, proficiency in Python, and knowledge of automotive diagnostics and communication protocols.

The Manager, Regional Payments Lead is responsible for running the local region site for Contract & Centralized Services (CCS). The manager provides support around Clinical Trial Management System (mCTMS) and payment issue resolution. The role involves training, process ownership, and acting as a liaison between CCS, study teams, and external partners. Requires 7-10 years of experience in the pharmaceutical industry/clinical research with a working knowledge of clinical payment processing.

Lead the L3 Delivery team, ensuring stability, scalability, and continuous evolution of digital solutions. Manage complex L3 incidents, drive technical excellence across the application lifecycle, and enable cross-functional teams to deliver robust solutions.

Senior Front-end Engineer IV will develop an observability suite in Golang. Requires experience with Observability engineering/SRE, OpenTelemetry, Golang, Java, PostgreSQL, Oracle database, Azure DevOps, Github, OpenShift/Kubernetes, Kafka, Linux, and cloud technologies. Must possess strong team-player skills and be able to switch contexts easily.

Staff Engineer to lead the technical direction of a product squad focused on building AI-powered products for the financial services sector. Responsibilities include setting architectural decisions, mentoring engineers, and ensuring AI features are robust, scalable, and compliant. Requires 10+ years of software engineering experience, including building and operating production systems, and proven experience with AI/ML systems in production. Strong expertise in Node.js or Python, React, AWS, and serverless architecture is essential.