customer service English-speaking jobs in Zabrze

The Specialist FP&A provides financial leadership for European HAVI Global Planning & Analytics activities. Responsibilities include monthly close activities, reporting, analysis, and ensuring compliance with GAAP principles.

Oversee operational management, governance, and optimization of third-party providers supporting international workforce services. Manage vendor relationships, define performance metrics, and drive issue resolution. Support contract implementation and ensure contractual commitments are operationalized.

Experienced ServiceNow Solution Architect needed to design, govern, and implement enterprise-scale ServiceNow solutions. Requires deep expertise in CMDB, CSDM, ITAM, and translating business requirements into scalable solutions. Must have 5+ years of ServiceNow experience, 2+ years in a Solution Architect role, and proven track record in large enterprises.

Leads the O2C team in delivering high-quality services across transitioned processes, meeting service level agreements (SLAs), and driving operational excellence. Responsible for team management, performance, and continuous improvement initiatives. Manages a team of 10-16 FTEs and ensures smooth handover and service stabilization. Requires experience in BPO/SSC organizations, O2C process management, S/4HANA, and Finance transformation projects.

The AI Security Lead will design, implement, and maintain security controls for AI platforms, models, and data pipelines. This role will embed AI-specific security requirements into engineering and operational processes and collaborate with various security teams to extend existing services. The ideal candidate will have deep experience in designing and scaling enterprise security controls and a strong understanding of AI/ML platforms and threats.

Drive client satisfaction and successful Cloud ACS implementations as a Customer Success Specialist. Build relationships, provide technical consultations, and conduct training to maximize customer value.

Lead a team of 15 Project Managers and Senior Project Managers delivering CAPEX projects valued from €0.5 million to approximately €60 million. Foster a high-performing team culture and strengthen project management capabilities. Drive organizational change and continuous improvement initiatives to ensure consistent project execution and delivery performance.

Commercial Lead & Market Access Operations professional to drive biosimilars portfolio growth across Poland, Baltics & Nordics. Leads market access execution, tender strategy, and portfolio growth in immunology, oncology, haematology, and ophthalmology. Requires 7-10+ years' experience in pharmaceutical commercial or market access roles within the region, strong biosimilars and tender experience, and fluency in English and Polish.

Product Owner for the SEM (Sales Enablement Mobile) platform, a .NET MAUI mobile application used by field sales representatives. Responsible for product strategy, roadmap, and value proposition, leveraging data and analytics to monitor performance and drive business outcomes. Leads cross-functional teams, owns the end-to-end product lifecycle, and collaborates with stakeholders to optimize customer journeys. Requires 5+ years of digital product management experience, expertise in mobile applications, and strong analytical and communication skills.

Senior Operational Excellence practitioner driving The Maersk Way (TMW) maturity and impact across Forwarding product segment operations. Leads complex cross-functional improvement initiatives, focusing on business optimization, capability building, and KPI governance. Requires 7-10+ years in Forwarding product segment management and operations, with demonstrated experience in Operational Excellence methodologies and project management.

Service Owner for global e-Invoicing services, ensuring operational excellence, compliance, and continuous improvement across multiple SAP landscapes. Responsibilities include ownership of e-Invoicing service, coordination of support, stakeholder management, and driving global rollout of standardized solutions. Requires proven SAP FI consulting experience, knowledge of AP, AR, and integration with MM/SD, and experience in ECC6 and S/4HANA environments.

Lead and execute change events across Finance data platforms, leveraging automation and AI. Manage stakeholder relationships, drive operational excellence, and contribute to modernization initiatives.

Global FP&A Manager will collaborate with Business Unit Finance VPs on operational FP&A and projects. Responsibilities include variance analysis, performance monitoring, budget and forecasting, and process improvement. Requires 10+ years of experience in financial controlling, FP&A, or similar, with a preference for manufacturing or multi-revenue stream operations.

SAP SD-LE Business Analyst to support logistics and distribution processes in Poland. Lead workshops, define requirements, and drive solution design for ECC and S/4HANA landscapes. Manage SAP configuration, defect resolution, and process optimization.

Software Development Engineer in Test to ensure quality of connected fitness products. Collaborate with engineers and product management to deliver exceptional user experiences. Drive test automation and reliability improvements.

Operates and maintains AWS cloud environments, ensuring security, compliance, and monitoring. Performs daily cloud operations, responds to alerts, and collaborates with technical teams. Requires cloud, automation, and monitoring skills, along with strong French and English proficiency.

Establish and lead the Finance Planning & Performance Center of Excellence (FPP CoE) within Accounting and Reporting. Support Group Finance and functional stakeholders with planning cycle support, performance reporting, financial analysis, and business cases. Manage a team of Senior Finance Planning & Performance Leads, Controllers, and Senior Analysts/Analysts.

As a Senior Cloud Engineer, you will design and architect the future infrastructure of LumApps' platform, merging existing solutions into a single offering. You will automate and industrialize the multi-cloud platform (GCP, AWS, Azure) using Kubernetes and Terraform. You will also support product growth by addressing platform performance, stability, and cost-efficiency.

Senior ECAD Engineer to develop PCB layouts for automotive electronics, including ECUs, power electronics, and Battery Management Systems. Utilizes Mentor Xpedition for design and HyperLynx for SI/PI simulations. Collaborates with hardware, mechanical, and manufacturing teams. Requires a Bachelor's degree in Electrical Engineering and experience in PCB design for EMI/EMC compliance.

As an Organisational Change Manager, you will develop change strategies, assess organizational impacts, and drive adoption of digital solutions within a global programme. You will lead stakeholder engagement, risk management, communications, and training initiatives. Proven experience applying change management principles within complex transformation programmes is required.