customer service English-speaking jobs in Zabrze

As an Account Manager for Uber Eats, you will drive revenue growth and operational excellence for high-value restaurant partners. You will act as a strategic consultant, navigate complex objections, and build standardized merchant success workflows.

Steer and apply the Service Delivery performance framework (KPIs, definitions, thresholds, drivers). Lead performance cadences and decision-oriented dialogues with Directors, Process Managers, and Team Leads. Identify efficiency opportunities and translate them into measurable initiatives. Run structured “watchlists” for off-track KPIs to monitor progress and evidence impact over time. Contribute to improving metric automation, data reliability, and Power BI products. Lead and deliver reporting/analytics projects.

Senior Full Stack Developer to join a team working with key clients on exciting projects. Technical skills required include TypeScript, React.js, Next.js, Node.js, and PostgreSQL. Must have a solid understanding of JavaScript, CSS, web platform APIs, and databases. Fluency in English and Polish is required.

Configure, support, and optimize the Murex v3.1 platform, focusing on workflows, market data, reporting, and risk configuration.

Prepare financial models, business cases, and financial statements for Accenture projects. Collaborate with Sales and Technology leadership on commercial proposals. Advise on financial risks, pricing models, and revenue/cost structures.

Manage and grow a portfolio of FI and corporate clients, driving relationship deepening and cross-selling opportunities. Originate new business through proactive client acquisition and market development. Serve as the primary client contact, delivering tailored financial solutions across lending, trade finance, cash management, etc. Structure and execute credit transactions, including credit risk analysis, credit proposal preparation and related credit reports. Oversee the full credit lifecycle, including pre-disbursement, ongoing monitoring and post-loan management.

Leads a PC&L system development team, ensuring timely and accurate task completion and resource planning. Develops high-quality source code, performs testing, and documents applications. Requires knowledge of C#, JavaScript/Typescript, CSS, HTML5, AngularJS, MS SQL, and Azure DevOps. Fluent English required. Bachelor's degree necessary.

Senior Bookkeeper to participate in accounting outsourcing projects, prepare tax and management reports, maintain accounting records, and prepare financial statements under Ukrainian GAAP.

Database Administrator needed for a French public sector project. Responsibilities include database management (Oracle, PostgreSQL, SQL Server, MySQL), handling incidents, and executing MEPs. Requires experience with databases, French B2 level, and willingness to learn.

Senior Ruby on Rails Developer will design, develop, and maintain backend features and APIs. Responsibilities include collaborating with cross-functional teams, improving application performance, and writing clean, testable code. Requires 6+ years of commercial Ruby on Rails experience, solid React knowledge, and experience with PostgreSQL and AWS/Heroku.

Lead Data Engineer will design and oversee cloud-based data solutions, ensuring scalability and performance. Collaborate with clients and stakeholders to translate requirements into technical solutions. Mentor and support a data engineering team.

Credit Controller with German manages the collection of trade receivables, including issuing reminders, resolving disputes, and managing litigation. The role involves analyzing customer accounts, setting credit limits, and cooperating with internal departments and insurance companies. Requires previous finance/accounting experience, strong German (C1) and English (B2) skills, and proficiency in Excel.

Lead the architecture and upgrade strategy for a GoAnywhere Managed File Transfer platform in a global, regulated enterprise. Define and execute the upgrade approach, perform readiness assessments, and design secure MFT architecture. Provide technical leadership throughout the implementation, testing, and rollout phases.

Experienced Guidewire Developer needed for large-scale PolicyCenter implementation. Develop, configure, and integrate features, collaborate with teams, and support system integrations. Requires proficiency in Gosu, Guidewire framework, Agile methodologies, and strong communication skills.

Leads a team of 10 in the Accounts Receivable & Banking department, developing team culture and influencing accounting processes. Requires higher education in finance, accounting, or economics, experience with accounts receivables, leadership experience, and strong English communication skills.

Atos seeks an experienced Keycloak Expert to design, implement, and integrate a new authentication and authorization mechanism for existing applications. The role involves configuring Keycloak on Red Hat Enterprise Linux, integrating with reverse proxy and API Gateway solutions, and advising on operational best practices.

Architect, implement, and optimize RAG pipelines for enterprise use cases. Design and integrate retrieval mechanisms with generative models. Fine-tune and optimize components for accuracy and low latency.

As an IT Compliance & Data Protection Analyst, you will ensure global tax processes and IT solutions comply with corporate standards, governance principles, and data protection requirements. You will monitor GDPR and other regulatory requirements, verify IT application compliance, and drive enablement initiatives for application owners.

Develop, improve, and maintain a large-scale open banking platform. Design and build APIs and integration modules connecting to European banks. Collaborate with engineers and product stakeholders to define requirements and deliver solutions.

Leads global IT and information security policies, procedures, and control frameworks. Manages IT controls assurance, monitoring, reporting, and compliance programs, including IT SOX. Oversees SAP compliance and critical ERP control activities. Provides expertise on global security and privacy regulations. Leads, mentors, and develops a global team focused on IT compliance, SAP controls, and cyber risk governance.