1729 customer service English-speaking jobs in Kraków

We are looking for a detail-oriented and customer-focused Customer Service Specialist to support our ... Prepare reports and insights on customer service performance and trends. ... Qualifications & Experience: Previous experience in a customer service or sales support role within ... and ensure service excellence. ... Maintain a strong understanding of our automotive product portfolio and service offerings.

Ensure that good customer relations are maintained and customer claims and complaints are resolved fairly ... Farnell, an Avnet company, is a global high‑service distributor of technology products, services and ... need special assistance or an accommodation to apply for a posted position contact our Human Resources Service ... quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer

YOUR TASKS Build customer relationships by delivering at client expectations on assigned deliverables ... Management and Service Integration solutions Carry out discovery process by gathering customer’s business ... proactively identifying add on work and assisting in identifying cross sales leads Build and transition Service ... ServiceNow and ability to explain and recommend platform capabilities to maximize value of delivered service ... facilitation skills, ability to provide training to clients and internal team members Experience in ITIL Service

Overview Are you ready to lead a global transformation in customer service excellence? ... As the Global Customer Service Lead Director, you will be at the forefront of revolutionizing Order Management ... experience through proactive, AI-enabled service delivery. ... This high-impact role is responsible for designing and deploying a differentiated Premium+ service model ... Responsibilities Design & Deploy Strategy: Architect and implement a global Premium+ service model

Customer Service Specialist (Poland/remote) Join the Zen Care Team at ZEN.COM! ... Zen Care is the heart of our customer service – a team that supports users, solves problems, and ensures ... B2/C1) – both spoken and written At least 2 years of experience in customer service or working with people ... A proactive, customer-focused mindset with the ability to adapt quickly to change What we offer: Private

They will translate customer requirements and contractual obligations into Service Designs that describe ... delivery activities and Continual Service Improvement activity. ... and services (core and new markets) within a mission critical communications service provider. ... Department Overview Service Design and Introduction is responsible for the design and introduction of ... Job Description The purpose of this role is to provide Service Design and Introduction expertise for

Proven experience creating service blueprints, customer journey maps, ecosystem maps, stakeholder maps ... , workflows, and end-to-end service flows. ... Experience designing both customer-facing products and internal operational tools. ... customer journeys, and supporting product delivery through strong UI design and prototyping in Figma ... Role description You should be capable of leading discovery phases to identify customer needs, pain points

service and vehicle maintenance. ... you will be responsible for safely transporting passengers while maintaining the highest standards of customer ... driving experience Comprehensive knowledge of traffic laws, road signs, and safety regulations Strong customer ... condition and report any maintenance issues promptly Maintain a professional demeanor and provide courteous customer ... You will operate buses on designated routes, ensuring punctual and efficient service while prioritizing

or Customer Service domains Strong understanding of enterprise architecture principles and best practices ... focuses on shaping scalable, standard-first, and implementation-ready solutions within the existing Customer ... solution architecture within enterprise environments Proven experience with Microsoft Dynamics 365 Customer ... We are seeking a Senior Solution Architect to support a transformation initiative within Technical Service ... You will play a key role in ensuring that solutions—particularly within CRM and service environments—are

Senior Software Engineer, Customer Service Voice Pega Poland is a leading technology hub in Europe, ... the challenge of serving them efficiently, scaling them globally, and making them dependable for real customer

Good understanding of the automobile industry Passionate about automobiles and improving customer service ... Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments ... Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, ... with a trained eye for luxury Observe every detail - Assess the ambiance, level of service, digital ... Do you have a refined appreciation for high-end performance vehicles and the customer experience that

Lead Service Delivery Engineer Miejsce pracy: Kraków Technologies we use Expected Python Kubernetes Docker ... SQL About the project The Lead – Service Delivery, Data & Analytics is a senior individual contributor ... Why This Role Matters The Lead – Service Delivery, Data & Analytics role ensures strong technical execution ... Comfortable operating in customer‑facing, delivery‑critical environments. ... Act as a senior technical point of contact for assigned customer engagements.

What you’ll be doing Supporting and maintaining Dynamics 365 CRM (Sales & Customer Service) environments

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business ... services to improve customer experience) for the past 15 years. ... process outsourcing services to other IT companies around the globe (technical and customer support, ... coworking spaces around the world, we also develop innovative products like Quidget and improve the customer ... stakeholders; Stay current on emerging AI technologies, vendor capabilities, and best practices in customer

in customer service and enhancing the overall customer experience. ... This position focuses on resolving customer inquiries, maintaining service quality, and aligning with ... In this position you will be responsible for overseeing the end-to-end customer service process for our ... Tools and Systems: Proficiently use CRM systems, ticketing software, and other customer service tools ... Experience: Previous experience in customer service, order management or related fields - preferred Skills

Customer Contact and take on escalated calls and provide consistent “one stop shop” service to customers ... rotation and keep abreast of up-to-date skills and knowledge Requirements Experience in Customer Service ... Compensation System Handle escalations in a professional and timely manner Accountable for effective use of service ... Key Responsibilities Restore customer confidence through direct handling of customer feedback in a thorough ... as required in the handling and resolution of cases Accurately record customer feedback in the Customer

performance gaps (KPIs, SLAs, XLAs) •Customer experience insights and Voice of Customer •Improvement ... , automation, and customer experience into a continuous feedback loop. ... within Service Management. ... Service Improvement methodology and capability leadership •Own and continuously evolve the GBS Service ... You will lead the GBS Service Improvement (SI) capability as a central Centre of Excellence embedded

The essential element in making the People-Service-Profit philosophy such a positive force for the company ... opportunity for you to join our team as a Analyst, AI Product Security they, in turn, deliver the impeccable service ... environment that encourages team members to be innovative in delivering the highest possible quality of service

and oversee the development of complex solutions that span multiple towers and/or encompass multiple service ... offerings Drive discovery process with the customer to understand their need for Insurance related products

Cash/ Pre Legal Collectors, Sales, Customer Service) in order to provide timely and accurate data and ... Service area strong communication and problem solving skills experience with SAP and Excel systems ... accounts and ensure a high level of service is provided at all times identifying held orders and taking ... Responsibilities owning the Customer Ledger, being responsible for keeping it clean and clearing and ... to ensure effective delivery of collection processes and that standards are being followed managing customer