448 customer service English-speaking jobs in Kraków

Thrives in high-pressure, customer-critical environments where data stability is paramount. ... Principal Service Delivery Manager – Data & Analytics Role Summary: As a Principal Service Delivery Manager ... Ensure systems meet strict enterprise Service Level Agreements (SLAs). ... Crisis & Incident Leadership: Serve as the escalation lead during major service disruptions. ... Service Excellence & SLAs: Lead end-to-end delivery for large-scale platform implementations and data

is seeking a Managing Director to lead the Run-the-Bank (RtB) function, with full accountability for service ... successful candidate is a senior technology manager with extensive leadership experience in IT operations, service ... performance, accountability, and talent development Promote a strong relationship with the third-party service ... providers (internal and external) and monitor service delivery governance across ICA towers Core Competencies ... Ability to lead and inspire multi-disciplinary teams Technical & Regulatory Expertise Deep ITIL and IT service

the chaotic world of customer service. ... adoption and strengthen Zendesk’s leadership in AI-powered customer service. ... service, self-service, workflow automation, or conversational experiences. ... Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every ... Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every

we put together packages of benefits that are either supported by TE itself or provided by external service ... Your ideal background: Supply Chain expert with a customer‑facing background, or Customer Experience ... The Manager Customer Supply Chain leads the team managing premium customer expectations and directly ... Govern customer logistics agreements and supply chain commitments. ... , effective performance management, and clear customer communication.

operations such as SD (Sales & Distribution), CS (Customer Service)/Service Management, PS (Project ... management, or customer service within service-oriented or manufacturing sectors Proven experience with ... business requirements with system capabilities in SAP S/4HANA, supporting organizational growth and customer ... end-to-end order management and service contract administration Deep knowledge of SAP SD, CS/Service ... This role is contributing to the Electrification Service Division on global level.

Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. ... operate effectively and comply with governance standards aligned with the ITIL Service Lifecycle: Service ... Thorough understanding of ITIL Framework, particularly in Service Level Management, Service Continuity ... IT Service Owner Miejsce pracy: Kraków Technologies we use Expected Oracle MySQL Operating system Windows ... We are looking for an experienced IT Service Owner (ITSO) responsible for the ongoing delivery, support

Develop the most appropriate IT solutions in line with the solution design, to meet customer needs, ensuring

We are seeking a Senior Salesforce Developer to lead the delivery of complex Salesforce Field Service ... scheduling policies, work rules and service objectivesSet up territories, resources and optimization ... and Field Service Mobile We offer We gather like-minded people:Top tech minds driving innovation in ... Flows, record-triggered and scheduled Flows, Apex, batch processing and LWCConfigure Salesforce Field Service ... Salesforce platformEnglish proficiency at B2 level or higher Nice to have Experience with Salesforce Field Service

Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... Record all activities and client contacts / interactions in the Customer Relationship Management system ... organizational, planning and multitasking skills, as well as a predisposition to entrepreneurship, results and customer ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working ... Strong, and effective presentation skills; ability to convincingly present features and benefits of service

We are building technology that helps businesses create fully personalized, AI-driven customer experiences ... platform combines data, analytics, automation, recommendations and AI to help companies better understand customer

arrives, a call or email on the first day, follow-ups during the first months, and reminders about service ... Customer trainings, support videos, or work with key accounts and dealers. ... Head of Customer Support (M/F) Miejsce pracy: Kraków Your responsibilities Set up and develop our support ... Keep one record of every customer problem and of how often it repeats, and keep a steady cycle of fixing ... For you a case is done when the customer says it is solved. You are a perfectionist in your work.

into communication service providers’ environments, working directly with customers and Engineering ... You will be responsible for deploying our device management, service activation, and monitoring solutions ... In this role, you will Own the technical delivery of AVSystem solutions in customer environments Lead ... needs into practical technical solutions Support customer onboarding and knowledge transfer Requirements ... Delivery Manager with a strong engineering background who combines hands-on technical expertise with customer-facing

” approach to address both organization and customer needs. ... Cloud Pega Pega CSA certification Optional JavaScript Java About the project The Capgemini Digital Customer ... understand and implement the right mix of business focused digital capabilities and innovations following “Customer-First

Meet The Team The Performance Optimization and Innovation (PerfOpt) team improves the Splunk customer ... Lead a performance domain end to end -hypothesis, instrumentation, design, measured customer-visible ... Serve as the performance authority for critical issues, roadmap planning, architecture reviews, and customer

Meet The Team The Performance Optimization and Innovation (PerfOpt) team improves the Splunk customer ... Lead performance work from hypothesis through instrumentation and design to measured customer impact, ... Exceptionally versatile and dedicated peers, from engineering to product management to customer support ... Your Impact Senior performance engineers advise teams on roadmap and architecture, resolve customer performance

Meet The Team The Performance Optimization and Innovation (PerfOpt) team improves the Splunk customer ... Your Impact Senior performance engineers advise teams on roadmap and architecture, resolve customer ... Lead performance work from hypothesis through instrumentation and design to measured customer impact, ... Exceptionally versatile and dedicated peers, from engineering to product management to customer support

Lead the strategic service direction, governance, and financial management of Hitachi Energy's enterprise ... Own service lifecycle governance, model portfolio management, onboarding approvals, evaluation frameworks ... Your background 10+ years of experience in technology strategy, governance, service management, or enterprise ... governance, FinOps, AI risk and compliance, vendor and licensing management, and platform strategy and service

inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... You will take end-to-end ownership of the PPM service and a broader R&D application and service landscape ... Role: Manager of Research, Preclinical, PPM and Alliances IT Services (Service Owner) Location: Krakow ... Shape and maintain a 3-year service roadmap, covering demand, capacity, and budget planning in close ... Establish and enforce service governance (including integrations, data flows, access models and system

Foster a collaborative, accountable and customer-focused team culture. ... Leading a growing team, you will establish the processes, governance and service standards that underpin ... Develop service standards, performance metrics and management information to drive continuous improvement ... Strong analytical and organisational capabilities, with experience developing reporting and service metrics ... Identify opportunities to streamline processes, improve efficiency and leverage technology to enhance service

Define end‑to‑end cloud‑native architecture guidelines aligning 5G Service‑Based Architecture (SBA) with ... lifecycles: software installation, configuration design, NFV/CNF orchestration, component integration, and service ... 5G Core & Digital Twin Network Solution Architect IRC305688 Our customer, a leading top-tier Mobile ... Lead cross‑functional delivery teams, customer workshops, and technical discussions with both C‑level ... Identify expansion and add‑on sales opportunities by leveraging digital twin insights to optimize customer