1286 customer service English-speaking jobs in Kraków

Customer Service Agent for SpotOn, serving as the first point of contact for clients across software and hardware. This role involves providing high-quality support in a dynamic, technology-driven environment.

## Principal Service Delivery - Customer FacingApplylocations: Krakow, Małopolskie, Polandtime type ... ****Principal Service Delivery Manager – Data & Analytics****Role Summary**As a Principal Service Delivery ... technical teams through credibility and mentorship rather than formal authority.* Thrives in high-pressure, customer-critical ... Translate their business hurdles into scalable data solution roadmaps.* **Service Excellence & SLAs:* ... Ensure systems meet strict enterprise Service Level Agreements (SLAs).* **Technical Orchestration:**

Proven experience creating service blueprints, customer journey maps, ecosystem maps, stakeholder maps ... , workflows, and end-to-end service flows. ... Experience designing both customer-facing products and internal operational tools. ... customer journeys, and supporting product delivery through strong UI design and prototyping in Figma ... Role description You should be capable of leading discovery phases to identify customer needs, pain points

Overview Are you ready to lead a global transformation in customer service excellence? ... As the Global Customer Service Lead Director, you will be at the forefront of revolutionizing Order Management ... experience through proactive, AI-enabled service delivery. ... This high-impact role is responsible for designing and deploying a differentiated Premium+ service model ... that delivers gold-standard customer support to over 400 stakeholders worldwide.

Customer Service & Communication Maintain a courteous and empathetic approach when dealing with end users ... service. ... point of contact for our internal workforce, providing essential technical support and exceptional customer ... We are seeking a friendly and motivated Service Desk Technician to join our team. ... Service Desk Operations Monitor and respond to incoming tickets, phone calls, and emails.

Operations, you will be a key member responsible for the reliability and availability of Pegasystems cloud service ... act as a mentor in the Pega Cloud area for other parts of the organization.Handle alerts, incidents, service ... requests and changes within SLA; own customer escalations.Perform provisioning of new environments and ... cloud environment supporting SAAS applications with a focus on operational delivery excellence and customer ... meet our business requirements.Comfortable working in a fast‑paced, enterprise environment.Possess customer

It includes building integrations for insurance and customer service workflows, enabling seamless data ... service platforms. ... long-term development, the organization continuously invests in technology, process improvement, and service ... innovation to support evolving customer and business needs. ... Our customer is an international organization operating in the financial and protection services domain

A passion for leveraging AI to fundamentally reshape business performance and customer value. ... strategy, capabilities and initiatives into practical business solutions that accelerate growth, improve customer ... business integration of Artificial Intelligence across our global Service Business Unit. ... experiences, enhance operational efficiency and transform how Service operates globally. ... Analytics and Artificial Intelligence Lead / Global AI Business Transformation Lead – Business Unit Service

teams to improve service and support.Core SkillsDesire to work in a strategic problem‑solving and customer ... , and internal Sabre employees to improve service, support and strategic initiatives. ... management for Sabre’s online customer segment. ... online site.ResponsibilitiesDevelop testing clients, validate XML files and schemas, and reproduce customer ... projects and serve as a strategic problem‑solving and customer management partner.Collaborate with internal

They are used to configure, program and provide service, troubleshooting and diagnostics capabilities ... products such as Radio Management, CPS 2.0 (Customer Programming Software), RadioCentral Commercial ... including: specification and design, implementation, testing, delivery and maintenance) for a number of customer‑facing

We operate in a highly dynamic and technology-driven environment where service reliability, technical ... empathy, active listening, and solution-oriented communicationLead cross-team resolution efforts during service ... performance, security configurations, and infrastructure optimizationFamiliarity with SLA tracking and service ... enterprise-level clientsConduct regular business reviews and strategic check-insMonitor SLA compliance and ensure service ... The RoleThe Customer Success Manager owns the customer journey end-to-end from onboarding to active

capabilities and oversee end-to-end service performance Improve customer experience by managing stakeholder ... Create technology roadmaps aligning organizational plans with emerging tech solutions Ensure efficient service ... Highest-signal resume keywords IS/IT Service Management Vendor Performance Management Budget Management ... and financial control for Managed Services IS Category Requirements 8+ years of experience in IS/IT service ... skills; additional language skills are an advantage Core Competencies Demonstrates expertise in IS/IT service

service or protection‑related offerings.Experience working with subscription, membership, or service‑based ... protection and after-sales service solutions for connected consumer products. ... experienced Program Manager to lead a strategic, global initiative focused on developing and launching customer ... preparation, evaluation, negotiations, and recommendation.Define and implement the operating model for customer ... and commercial assumptions.Understanding of commercial, contractual, and regulatory considerations in customer

network and distribution centers, providing the right solution, at the right time, to meet critical customer ... and SLA reporting mechanisms to provide leadership with clear, actionable operational insight.Drive customer ... cross-functional stakeholder relationships at all levels.Pharmaceutical or Life Sciences industry background with customer ... you select an experienced and trusted leader in scientific solutions, with the support of a global service ... service knowledge.Demonstrated ability to work across and optimize core operational platforms, including

Service and Executive Intelligence operations. ... platforms such as Salesforce, Microsoft Dynamics, HubSpot and Zoho — transforming Sales, Recruitment, Customer ... Service Agents (ticket triage, response drafting, sentiment analysis) AI Recruitment Agents (CV screening ... Deployment Design, build and optimise: AI Sales Agents (SDR automation, lead qualification, CRM updates) AI Customer

We provide exceptional service to meet evolving needs and maximize value. ... Architect II, you will act as the voice of the customer and GSS functions throughout product design ... product supportability and assess the product against these requirementsAdvocate best practices for the customer ... Our Service Enablement team within ensures Akamai products are designed and built with a serviceability ... teams across the business we're involved in all stages of the product life cycle.Job Purpose/USPAs a Service

Your ImpactAs a Project Manager on the ThousandEyes Professional Services team, you will lead customer ... You will coordinate across customers, consultants, sales, customer success, and technical teams to keep ... deployment goals into practical project plans, drive alignment with stakeholders, and create a consistent customer ... running multiple projects simultaneously with cross-team dependenciesExperience working with senior level customer ... solutionsProven ability to manage scope, risks, dependencies, and executive communications across multiple customer

feedback and insights to inform product development and service enhancementsMonitor customer health ... Join a dynamic organization that is committed to delivering exceptional customer experiences and driving ... Join the team and contribute to shaping the future of customer engagement. #J-18808-Ljbffr ... The company is recognized for its commitment to excellence and is seeking a Customer Success Engineer ... to enhance its customer engagement and satisfaction.Responsibilities::Act as the primary point of contact

TheFP&A Customer Success Manager will own customer success by leading product implementation forcustomers ... Kraków, Lesser Poland Voivodeship, PolandAbout the job Customer Success Manager (hold)Want to shape the ... , maintaining thefocus on improving the quality of customer careProvide recommendations for possible ... modeling, standard reporting and more.Manage, interpret, and validate all data that is produced by the customer

report the impact of improvement actions, linking delivery execution to measurable ticket reduction and service ... Regional Collaboration Coordinate with regional managers and internal Last Mile stakeholders to align on service ... Customer Care Improvement Steering Own the transformation of Freshdesk Program delivery insights into ... Analyze customer feedback, complaints, CSAT results, and operational data to drive initiatives improving ... Balancing customer experience impact with cost efficiency and scalability to ensure sustainable outcomes