354 customer service English-speaking jobs in Kraków

Senior Manager ERM Risk Steward for HCIB and CIB. Oversee enterprise-wide risk for Global Payments Solutions and Global Trade solutions, conducting cross-risk analysis and producing executive risk materials. Requires Payments/Trade business knowledge and risk management understanding.

Credit Risk Senior Analyst assesses collateral eligibility and analyzes large datasets for Global Private Banking & Wealth lending. Responsibilities include reporting, risk analysis, and stress testing of financial instruments. Requires a quantitative degree and 2 years of banking experience.

for personal data included in my application to be processed for the purposes of recruitment in HSBC Service ... Functionally manage the team to ensure the automation suite is delivered and operated in line with customer ... Ability to design and develop the most appropriate IT solutions in line with agreed solution designs and customer

Principal Engineer, Application Platforms – Head of Engineering leads Application Platform Engineering. This hands-on role drives strategy, execution, and standards to accelerate platform adoption and consolidate hosting environments.

Senior Cyber Consulting Lead Tech SME supporting the CISO for Enterprise Technology. This role provides expert advice and technical leadership to strengthen cybersecurity posture, involving strategy, risk management, and control improvement.

meet customer needs across the customer journey. ... What you’ll do Own a product or service end-to-end, shaping and delivering the right IT solutions to ... Develop the most appropriate IT solutions in line with the solution design, to meet customer needs, ensuring ... accountability is to develop the most appropriate IT solutions in line with the solution design, to meet customer

IT Business Analyst supporting Avaloq change and delivery across HSBC. Translate banking needs into technical solutions by analyzing requirements, documenting processes, and defining acceptance criteria with technical teams.

Deliver concise, actionable Value Stream reporting, including self-service dashboards and exception reports

Lead global engineering teams to deliver end-to-end Avaloq outcomes. Expertise in Avaloq, Agile, DevOps, and Private Banking domain knowledge is required. Must have a hands-on engineering mindset and PL/SQL skills.

Credit Advisor supports the Credit Advisory team in EMEA Booking Centers. Responsibilities include managing portfolios, monitoring collateral, and handling credit documentation. Requires 1-3 years in credit/Lombard lending and strong English communication.

Calm under pressure, proactive, and committed to continual service improvement. ... Collect and maintain accurate service data to enable robust operational oversight. ... Learning Service Delivery Coordinator Miejsce pracy: Kraków Technologies we use Expected Microsoft Excel ... Track and mitigate operational risks and issues, escalating and driving resolutions to ensure service ... Support service planning, including demand forecasting, learning schedules, and communication cycles.

” approach to address both organization and customer needs. ... Cloud Pega Pega CSA certification Optional JavaScript Java About the project The Capgemini Digital Customer ... understand and implement the right mix of business focused digital capabilities and innovations following “Customer-First

service level assistance to our customers; - Verification of orders related documents' accuracy with ... Service/Order Management is welcome - Team player attitude is a must - Continuous learning mindset ... a thorough understanding of all customer fulfillment requirements; - Adapting to a fast-paced business ... Our purpose is to deliver exceptional value and customer experience through agility, speed and collaboration ... Demand & Supply Planning, Order Management, Order Scheduling, Delivery, Logistics, Repair Operations, Customer

Collaborate closely with Demand Planning, Supply Planning, Logistics, Customer Service, and Commercial ... service performance. ... Excel, VBA, RPA, Customer Care unlimited access to Udemy Business free chat/call with a therapist Recruitment ... replenishment across the distribution network, balancing product availability, inventory levels, and customer ... effective inventory deployment and replenishment across warehouses and distribution centres to achieve service

administrative, reporting, and governance support to the Chief Administration Office (CAO) for Client Service

Our requirements 1 year of experience in a customer-facing position, Proficiency in reading system logs ... Excel, VBA, RPA, Customer Care unlimited access to Udemy Business free chat/call with a therapist Recruitment

You’ll work with a multi-service platform designed for financial analysis, portfolio construction, and

This role combines hands-on engineering with technical leadership, ensuring customer experience, system ... Responsibilities Lead observability implementation across the software development lifecycleEnsure customer ... including metrics, tracing and loggingExpertise in profiling and telemetry pipelinesUnderstanding of customer-experience ... operational toolingImplementation of metrics, tracing, logging, profiling and telemetry pipelinesDrive customer-experience

Collaborative, adaptive, and customer-focused mindset. ... •Ensure service compliance and quality across all connectivity providers. ... •Manage contracts, renewals, evaluations, and RFPs to support service continuity. ... The role focuses on managing telecom carrier relationships, ensuring service performance, compliance, ... will collaborate with internal finance, procurement, and technology stakeholders, ensuring effective service

This role will also work closely with Supply Chain, Engineering, Technical Support, Service and Order ... o    Drive resolution of complex multi-disciplinary problems/customer complaints using JIRA tool and ... design and manufacturing improvements based on return data analysis trends to reduce Customer Bounce ... using an 8D methodology throughout issue investigation to drive high customer satisfaction. o    Champion ... metric and enhance the customer experience. o    Develop, maintain, and report on product quality Metrics