165 customer service English-speaking jobs in Gdańsk

service delivery, customer satisfaction, and operational excellence. ... customer relationships and identifying opportunities for growth. ... Wind Service & 2. Industrial Service). ... Deviation management on customer deliverables and on deviations within MWS deliveries in close collaboration ... contact with focus on i) customer satisfaction, ii) additional sales and iii) ongoing strategic alignment

responsibilities : Ensure smooth operations and service delivery for assigned customers within Lido ... preparing change requests in a Lido Flight 4D system, Develop concepts and solutions for change and service ... Participate in cross-organizational customer teams and implementation projects for new services of Lido ... , Support incidents, problems, and change management, Maintain operational documentation and ensure service ... service skills, Good understanding of airline operational processes or aviation-related domains, Openness

About us Text builds AI-first customer service products: LiveChat.com , ChatBot.com , HelpDesk.com , ... We believe customer service is a growth engine, not a cost center: every conversation is a chance to ... Work with Product and Customer Success to keep message-market fit tight with the buyer journey. ... English at a professional writing level, this is a must; you'll produce customer-facing copy weekly.

provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer ... Your mission As the right hand to the Regional VP of Service Sales, you are the engine of execution. ... excellence of services, by deploying Hoshin Kanri, standardizing regional workshops, and improving service ... Continuous Improvement Project Leadership: Lead high-impact Lean Six Sigma projects to streamline service ... Engineering, or a related field 7+ years of experience in Operational Excellence or Strategic Sales/Service

of HR systems, ensuring data quality and process efficiency Measuring, analyzing, and reporting HR service

and readiness to communicate directly with customers while handling and resolving support requests A customer-focused ... As an all-cloud service and consulting provider for midsize and large enterprises, at cloudatus we speak ... As an Intune and M365 Administrator, you will: Configure and maintain unified endpoint management service

Accountable for service ticket SLA reporting and in-field uptime visibility, and for keeping Customer ... , and ownership of the service ticket metrics, SLA reporting, and in-field uptime data that connect Customer ... Right to propose and adjust service ticket SLAs and escalation paths in agreement with Customer Success ... Service Ticket & Uptime Metrics: Own the reporting and analysis layer across the service ticket lifecycle ... Customer Success ↔ DevOps Bridge: Act as the structured link between Customer Success and the technical

that support a seamless B2B customer journey. ... Requirements Engineer – Customer Experience (SAP SD) Your responsibilities As a Requirements Engineer ... in the Customer Experience area, you will be responsible for designing and optimizing ERP solutions ... requirements in a structured way Designing and customizing user-centric solutions aligned with customer ... Your main focus will be on SAP SD , including: Capturing, analyzing, and prioritizing customer and business

The ideal candidate is a Figma expert with experience designing complex products, customer/self-service ... self-service portals (CSM/customer portals) enterprise platforms Strong UX and product thinking skills ... thinking and exceptional hands-on design skills to join a team building modern digital platforms and customer-facing ... recommendation systems, automation flows, or intelligent user experiences Experience with: banking fintech customer

For this particular customer setup, the support team operates within extended service hours between 04 ... stakeholders ✅Participation in knowledge transfer and transition activities ✅Continuous service improvement ... combines administration, troubleshooting, optimization, and advisory activities within international customer ... Development and maintenance of Web Reports and technical documentation ✅Cooperation with AMS teams and customer ... German languege skills are considered an advantage ✅OpenText certifications are a plus Soft Skills ✅Customer-oriented

Together with the Service Manager, you will plan and execute changes, upgrades, and maintenance of our ... least 5–8 years of experience in IT operations, application support, platform operations, or technical service ... Change reviews - Post incident reviews - Documentation and runbook improvements Collaborate closely with Service ... Our aim is to deliver high availability, predictable operations, and excellent customer experience, and ... responsibilities : Take operational ownership of customer environments, ensuring availability, stability

You’ll work closely with engineers and internal customer teams to automate operations, improve reliability ... customers about the value of Site Reliability Engineering, Observability and Monitoring consulting internal customer ... teams on how to automate their service operations and leverage observability tools effectively leveraging ... AI and AI agents to modernise the service Skills and experience you will need fluency in English multi-year ... observability features – matching them to business needs defining standards/best practices for automated service

This initiative aims to enhance customer service and improve operational efficiency. ... Build and maintain APIs for enhanced customer experience.

You will be: leading the development of scalable ETL/analytics pipelines and customer-facing analytics ... - from requirements through published datasets and usable dashboards - for multi-tenant customer setups

We focus on enhancing customer platforms, optimizing and digitizing process flows, and expanding ServiceNow ... If you enjoy working on diverse projects and shaping modern IT service management environments, this ... deliver effective and scalable solutions Supporting the definition and development of ServiceNow's service

Applications Architect, you are the technical authority shaping how global clients modernize their customer ... Capgemini's Digital Customer Experience (DCX) practice delivers intelligent, human-centered solutions ... /Field Service) and Power Platform (Dataverse, Power Apps, Power Automate, Copilot Studio, Pages) Solid ... understanding of Azure Integration services (Functions, Logic Apps, Service Bus, APIM) with intermediate ... years in an architecture or technical lead role Deep expertise in Dynamics 365 (Contact Center/Sales/Service

If you're interested in becoming part of ISS Finance Service Center in Gdańsk, we encourage you to send ... What you will do Ensure accurate posting of cash transactions to appropriate customer accounts, with ... Handle intercompany invoicing Handle cash allocations and credit notes, resolving any related customer ... Prior experience in Customer Set up and Maintenance, Cash Application, or Cash Collections, including

Delivers omnichannel digital marketing campaigns by creating audience segments and campaign content. Manages and prepares client data for marketing activities, ensuring accuracy and segmentation. Applies SQL to query databases and extract information. Communicates with clients and internal stakeholders. Requires 1+ year of experience, Bachelor's degree or equivalent, and knowledge of digital marketing campaigns and HTML/CSS.

At Housecall Pro, we show up to work every day to make a difference for real people: the home service ... features across our application stack Collaborate with engineers and product managers to understand customer ... team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service ... translate them into technical solutions Write clean, maintainable, and well-tested code that delivers customer

pivotal role in managing the roadmap for game releases, providing technical support, and operating on customer