10 customer service English-speaking jobs in Tychy

company behind a telco industry-leading Unified Management Platform (UMP) product allowing Communication Service ... & support teams Customer accounting - work hands-on with customers via support portal, mails, calls ... troubleshoot, and resolve issues effectively and promptly Ensure documentation & knowledge transfer to customer

Coordination of external IT service providers. ... Friendly, self‑confident, customer oriented and competent appearance. ... Processing of customer requirements and incidents via ticketing system including documentation.

Provides support to quality specialists in improving the production process. Assists with preparing quality documentation and analyzing customer complaints. Participates in implementing corrective actions and reducing quality costs.

Minimum 10 years of experience in SAP support or IT service management. ... REQUIRED SKILLS Strong experience managing SAP support or IT service delivery operations. ... This role ensures timely resolution of incidents, service requests, and problems, while maintaining high ... Provide regular reporting on service performance, trends, and continuous improvement initiatives. ... ESSENTIAL FUNCTIONS Lead end‑to‑end SAP support operations, including incident, service request, and

Minimum 10 years of experience in SAP support or IT service management. ... Required Skills Strong experience managing SAP support or IT service delivery operations. ... Provide regular reporting on service performance, trends, and continuous improvement initiatives. ... Essential Functions Lead end‑to‑end SAP support operations, including incident, service request, and ... This role ensures timely resolution of incidents, service requests, and problems, while maintaining high

Customer-focused mindset with a track record of delivering high-quality, user-centric solutions. ... Define and enforce service level agreements (SLAs) for application support, ensuring high availability

with people to reach team goals and business objectives Ability to recognize and respond to internal customer

Quality Management System and internal and external QFS standards required by customers/market/brands - customer

. • Understanding of SDLC and IT service processes. • Good level of English, written and spoken. • Willingness

Leverage new business across all business units and customer groups.