1537 customer service English-speaking jobs in Wrocław

Strong understanding of ITIL and customer service management best practices. ... Proven expertise in designing and delivering Customer Service Management (CSM) solutions. ... You will collaborate closely with service delivery, customer success, and IT operations teams to ensure ... As a Customer Service Management (CSM) Architect, you will play a pivotal role in designing and implementing ... Ensure data governance, service consistency, and high-quality customer experience across the platform

service best practices, procedures, PPG guidelines and policies and legal requirementsMaintaining a ... Service)Fluency in EnglishFamiliarity with MS Office environmentOracle or SAP knowledge would be considered ... segmentation) and respond promptly to customer requirementsMonitor orders making use of standard tools ... They play a crucial role in maintaining customer satisfaction, fostering loyalty, and upholding the reputation ... line with guidelinesProcess orders in time (depending on segment, country and shipping location and customer

Job Requirements MRO Customer Service SpecialistJob description:Creating and processing orders in the ... phone; in person).Ability to adapt to changing conditions and the dynamics of an organization such as a service ... 's needs.Taking responsibility for customer problems and leading to their solution, while drawing ... system; Administration of a large number of orders, preparation of reports, order statuses for the customer

Strong understanding of ITIL and customer service management best practices. ... Proven expertise in designing and delivering Customer Service Management (CSM) solutions. ... You will collaborate closely with service delivery, customer success, and IT operations teams to ensure ... As a Customer Service Management (CSM) Architect , you will play a pivotal role in designing and implementing ... Ensure data governance, service consistency, and high-quality customer experience across the platform

the best-in-class post sales customer service. ... on new products or new partnersEnsure excellent customer service of Service Providers by constantly ... Providers, by ensuring:Product Service Providers are customer focused and deliver quality services at ... competitive pricingOn Site Service Providers are customer focused and deliver quality services at competitive ... The Partner Support Manager I role is to manage the assigned partners and service providers to deliver

Knowledge of ITIL and customer service management processes. ... Define and optimize customer service processes such as case management, SLAs, entitlements, and communication ... quality and customer experience. ... Service Management (CSM) solutions on the ServiceNow platform. ... Develop reporting, dashboards, and analytics to track KPIs and service performance.

This enables our service organization to maximize customer uptime and optimize the Total Cost of Ownership ... , analyzing, and visualizing service-relevant instrument data. ... Global data-driven decision support system designed to enhance service efficiency and effectiveness for ... Its primary business purpose is to optimize instrument performance and service delivery by collecting

Solution Design Documents) format Review and obtain sign-off/Approval from the customer to build SLAs ... citizenship in the European Union and residence in Poland Project scope: Conduct As-Is discovery of the customer ... identify opportunities of enhancement Conduct Client workshops for requirement gathering to identify customer ... operational Dashboards in Platform Analytics Demo Design and Build of SLA/Operational Dashboards to Customer ... 's current Operational and Service Levels (SLA/KPI/OLA) Analysis of existing Operational and Service

service and enhance customer satisfaction Consistently grow the gross profit and achieve the targets ... Responsibilities Analyze project requirements and IT service specifications, review the commercial ... accounts Maintain excellent and in-depth knowledge of products and services so to provide superior customer ... years of previous working experience (or equivalent) in sales or Bid management Critical thinking Customer

Company Overview Vaimo is a full-service omnichannel agency that helps brands, retailers, and manufacturers ... management and optimised product-, asset- & customer data management. ... worldwide to succeed in delivering fluid customer experiences, through end to end e-Commerce, experience ... principles with advanced data visualisation & analysis we are able to understand and fully optimise the customer ... journeys that align with the company's mission and vision, with a specific focus on customer-centric

customer service. ... service: responding to inquiries from internal or external clients via email according to established ... Service Specialist entailsdealing with customers' inquiries and providing a high quality of internal ... will also support local teams in accounting activities.Your ResponsibilitiesProviding high-quality customer ... belonging to a passionate, dynamic and innovative team, empowered to make a difference.About The RoleAP Customer

environments, including customer service management, operations, and ongoing product improvement engineering ... and external teams Ensure proper team focus on priorities, milestones, and deliverables Work to meet service ... This globally remote role involves leading engineers who oversee day-to-day managed services of customer ... level agreements with customer deployments around the globe Deliver quality managed services in a consistent ... distributed systems Experience with cloud topologies and technologies Travel to team and company events and customer

Provides proactive customer service to clients, ensuring an efficient, well-managed process from end-to-end ... This role is located in Wroclaw, Poland and focuses on people service delivery within the People team

We utilize LLM engines to transform Text into a one-stop platform for customer service. ... Overview In the Conversational Experience, we build tools that make Customer Support agents focus on ... SaaS experience — You’ve built or scaled customer-facing SaaS products and understand the importance ... ’ll Love Working With Us Meaningful impact — You’ll directly influence how AI supports thousands of customer

Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Poland Market Research Panel Today. You have two options when it comes to paid research: you can either take part in person or online. This is a great way for you to make extra income at home as a data entry clerk.

issues within Service Level Agreements (SLAs), configure the application to meet customer business use ... line of support Ensure and maintain high satisfaction of our clients Cooperate with customers via Jira Service ... You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer ... Once you're in the role you will Manage customer issues related to the configuration and integration ... Very good troubleshooting skills and attention to details Personality You are Customer and Customer’s

experience through self-service capabilities. ... The goal is to streamline workflows, improve operational efficiency, and enhance the overall customer

Experience in order processing / sales support / customer service or similar. ... to a customer‑first culture including resolving customer complaints and claims efficiently. ... Champion a customer‑focused mindset – supports positive customer and patient outcomes and contribute ... Customer Care Specialist with German Olympus Business Services Sp.z o.o. ... Officer Ensure accurate and timely order processing - enter sales orders into the system based on customer

for building strong relationships, monitoring performance, and driving continuous service improvements ... account team Publish and interpret carrier scorecards and service metrics Act as carrier escalation ... requires excellent relationship‑building skills, clear and confident communication, a solid grasp of service ... As a Carrier Manager, you'll be the key point of contact for our customer's carriers, responsible ... You'll act as the customer's representative to the carrier, ensuring seamless communication and

service relevant data as well as proactive maintenance and repair to the client. ... service relevant data as well as proactive maintenance and repair to the client. ... solutions you will be developing enable services and applications to provide insight for commercial customer ... solutions you will be developing enable services and applications to provide insight for commercial customer