1308 customer service English-speaking jobs in Wrocław

The Customer Service Specialist plays a critical role in supporting the front‑line customer service operations ... They contribute to the overall efficiency and effectiveness of the customer service department, enabling ... frontline staff to focus on delivering exceptional service to customers. ... inquiries via email or CRM to provide problem resolution in accordance with the Organization's service

General knowledge in Customer Service. ... sales and/or service representatives to handle a variety of pre-sales or post-sales service functions ... Department: Customer Support Location: EMEA-Poland Compensation: zł6,000 / month Associate Customer Care ... Receive customer requests through phone, email, chat and SMS, validate customer account, support, and ... Representative I The Associate Customer Care Representative I should interact with customers, company

Knowledge of ITIL and customer service management processes. ... Define and optimize customer service processes such as case management, SLAs, entitlements, and communication ... quality and customer experience. ... Service Management (CSM) solutions on the ServiceNow platform. ... Develop reporting, dashboards, and analytics to track KPIs and service performance.

You will also be accountable for maintaining and updating Service Standards for the relevant Customer ... Global Service Management Expert (all genders) Join to apply for the Global Service Management Expert ... , and collaborating with cross-functional teams to foster a customer‑centric culture. ... respective Customer Engagement platforms, including our telephony technology stack and the ticketing ... This pivotal role involves leading projects around our Telephony Channels, enhancing customer interactions

You will also be accountable for maintaining and updating Service Standards for the relevent Customer ... will be driving the strategy for the Service Management in our Telephony Channel and respective Customer ... , and collaborating with cross-functional teams to foster a customer-centric culture.Your main focus ... You will also manage global complex projects related to the Channel and Service Standards, including ... engagement, service management, or a similar role preferably within a GBS environmentMinimum 5 years

Company Overview Vaimo is a full-service omnichannel agency that helps brands, retailers, and manufacturers ... management and optimised product-, asset- & customer data management. ... worldwide to succeed in delivering fluid customer experiences, through end to end e-Commerce, experience ... journeys that align with the company's mission and vision, with a specific focus on customer-centric ... principles with advanced data visualisation & analysis we are able to understand and fully optimise the customer

Responsibilities Be the first point of contact for our customer whenever they seek product / service ... service) on preparation of special offers to best customers. ... to maximize benefits from both sides cooperation, Cooperate with other departments (marketing, risk, customer ... Proactively contact customers to anticipate their needs and offer Malcom products and services, Listen to customer

service within a fast-paced, dynamic environment.Proven ability to build and maintain strong relationships ... Essential Duties And ResponsibilitiesIndependently managing key customer accounts, utilizing customer ... delivery requirements.Some daily activity could include managing incoming customer calls and emails ... database to track customer cases.Supporting CX team in meeting monthly metrics.Keys to SuccessRequires ... We push the boundaries of material science to engineer solutions that continually exceed customer expectations.Let

SupportYourApp is an international Support-as-a-Service company that has been providing business process ... to improve customer experience) for the past 15 years. ... outsourcing services to other IT companies around the globe (technical and customer support, services ... coworking spaces around the world, we also develop innovative products like Quidget and improve the customer

representative High communication and interpersonal skills, and a focus on professional customer service ... product training Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Customer ... Service Industry Medical Device #J-18808-Ljbffr ... CRM system Participating in tender procedures for service issues Collaborating with the regional sales ... supporting customers by providing advice and/or technical services, and managing complaints Working with the service

We use LLM engines to make Text a one-stop platform for customer service. ... In the Conversational Experience, we build tools that make Customer Support agents focus on what' ... SaaS experience — You’ve built or scaled customer-facing SaaS products and understand the importance ... ’ll Love Working With Us Meaningful impact — You’ll directly influence how AI supports thousands of customer

technical reports. - Play a leading role in driving team engagement and serve as a role model in delivering service ... . - Complete FLUKE equipment installations at customer sites when required. - Conduct remote analysis ... - Support sustainable business practices by representing the company professionally, strengthening customer ... relationships, and identifying further customer needs. - University Degree (Bachelor or Master) in Mechanical

The goal of the position is to enable our BU to deliver a high level of customer service, to both internal ... Solve outstanding issues with customer. ... international environment University degree (preferred administration) Experience in building and sustaining customer ... This is a great opportunity to work as Service Delivery Coordinator for our Business Unit in Wroclaw. ... Engaged in entire service lifecycle, collaboration with our Operations, HR, Recruitment Sales and other

Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Poland Market Research Panel Today. You have two options when it comes to paid research: you can either take part in person or online. This is a great way for you to make extra income at home as a data entry clerk.

You will be responsible for delivering and implementing functionalities related to Sales and Customer ... Service, as well as selected Marketing components of the Dynamics 365 platform. ... teams Analyze business requirements and map them to Dynamics 365 CRM functionalities (Sales module, Customer ... experience as a Solution Consultant / Developer for Dynamics 365 CRM Strong knowledge of Sales and Customer ... Service, and selected Marketing components) Design and recommend solutions to support CRM processes

Provides proactive customer service to clients, ensuring an efficient, well-managed process from end-to-end ... This role is located in Wroclaw, Poland and focuses on people service delivery within the People team

Collaborating closely with the Service Management team and other business areas, you'll use data ... holistic digital strategy that improves how customers interact with our services, championing self-service ... customer journeys. ... experience strategyExpertise in customer journey management and a deep understanding of customer needs ... and research to understand customer needs and implement meaningful change.

We utilize LLM engines to transform Text into a one-stop platform for customer service. ... OverviewIn the Conversational Experience, we build tools that make Customer Support agents focus on what ... You’ll Love Working With UsMeaningful impact — You’ll directly influence how AI supports thousands of customer ... ownership, drive outcomes, and know when to sync with others.SaaS experience — You’ve built or scaled customer-facing

issues within Service Level Agreements (SLAs), configure the application to meet customer business use ... line of support Ensure and maintain high satisfaction of our clients Cooperate with customers via Jira Service ... You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer ... Once you're in the role you will Manage customer issues related to the configuration and integration ... Very good troubleshooting skills and attention to details Personality You are Customer and Customer’s

service skills and the ability to collaborate within a teamA positive attitude and strong work ethicThe ... English (B2 level, written & spoken)Technical proficiency with Microsoft products (Windows OS, SQL)Customer