1956 customer service English-speaking jobs in Wrocław

Receive customer requests through phone, email, chat and SMS, validate customer account, support, and ... Advocacy culture and responsibilities defined on the WIs and SOPs.Handle all customer interactions with ... cutting-edge technology company that has helped create millions of smiles.Key ResponsibilitiesAdapt to Customer ... School Degree.Proficiency in English. knowledge and understanding of CRM as a plusGeneral knowledge in Customer

service in a fast-paced, dynamic environmentUndergraduate DegreeExperience building relationships with ... Essential Duties And ResponsibilitiesIndependently managing key customer accounts, utilizing customer ... delivery requirements.Some daily activity could include managing incoming customer calls and emails ... database to track customer cases.Supporting CX team in meeting monthly metrics.Keys to SuccessRequires ... We push the boundaries of material science to engineer solutions that continually exceed customer expectations.Let

agreed targets (KPIs) and deliver excellent customer service.Deciding how best to resolve a customer ... A Technical Customer Support Representative (TCSR) provides 1st and 2nd line telephone, e-mail and chat ... technical support to a customer base supporting Promethean bespoke software and hardware.Salary ranges ... calls/emails/chats resolved in timely manner and to and excellent level of customer satisfaction.The ... the customers to bring about a speedy resolution to their enquiries.Handle a substantial number of customer

IT Service Management Reporting Specialist page is loaded## IT Service Management Reporting Specialistlocations ... You'll work across multiple reporting platforms to deliver insights that drive service excellence ... Support Power BI users and reporting backups across the organisation* Create documentation for self-service ... stakeholders to ensure reporting solutions align with evolving business needs and contribute to continuous service ... skills in English, able to engage both technical and non-technical audiences* Solid understanding of IT Service

Nice to Have: Customer-centric approach. Proactive and results-oriented. Strong analytical skills. ... Proven experience as a Service Owner in IT service management. Hands-on expertise with M-Files. ... KPI management: Track and improve service metrics. ... required during the absence of the permanent Service Owner. ... Reporting: Analyze service quality and user satisfaction.

owned by the Customer Data Platform team. ... We are working on a Customer Data Platform — a solution that enables companies to efficiently manage ... Within this platform, the Customer List sub-team focuses on real-time visitor intelligence. ... integrates data from various sources (tracking codes, chats, tickets, and custom data) into a unified customer ... Developing and enhancing features on the Traffic Page, Customer Details Sidebar, and other future components

owned by the Customer Data Platform team. ... We are working on a Customer Data Platform — a solution that enables companies to efficiently manage ... Within this platform, the Customer List sub-team focuses on real-time visitor intelligence. ... integrates data from various sources (tracking codes, chats, tickets, and custom data) into a unified customer ... Developing and enhancing features on the Traffic Page, Customer Details Sidebar, and other future components

owned by the Customer Data Platform team. ... We are working on a Customer Data Platform — a solution that enables companies to efficiently manage ... Within this platform, the Customer List sub-team focuses on real-time visitor intelligence. ... integrates data from various sources (tracking codes, chats, tickets, and custom data) into a unified customer ... Developing and enhancing features on the Traffic Page, Customer Details Sidebar, and other future components

owned by the Customer Data Platform team. ... We are working on a Customer Data Platform — a solution that enables companies to efficiently manage ... Within this platform, the Customer List sub-team focuses on real-time visitor intelligence. ... integrates data from various sources (tracking codes, chats, tickets, and custom data) into a unified customer ... Developing and enhancing features on the Traffic Page, Customer Details Sidebar, and other future components

owned by the Customer Data Platform team. ... We are working on a Customer Data Platform — a solution that enables companies to efficiently manage ... Within this platform, the Customer List sub-team focuses on real-time visitor intelligence. ... integrates data from various sources (tracking codes, chats, tickets, and custom data) into a unified customer ... Developing and enhancing features on the Traffic Page, Customer Details Sidebar, and other future components

Sidebar , and other future components owned by the Customer Data Platform team. ... We are working on a Customer Data Platform — a solution that enables companies to efficiently manage ... Within this platform, the Customer List sub-team focuses on real-time visitor intelligence. ... You will be responsible for Developing and enhancing features on the Traffic Page , Customer Details ... integrates data from various sources (tracking codes, chats, tickets, and custom data) into a unified customer

service, quality, punctuality, efficiency and cost optimization enabled by collaboration with our service ... providers Support and lead projects related to operations linked to continuous improvement and customer ... on-site team at multiple outsourced FCs, the daily tasks and challenges include ensuring the highest customer ... that begins with inbound shipments management and ends with deliveries meeting the satisfaction of the customer ... more than one FC Several working years and strong experience in 3rd party logistics on provider and/or customer

If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge ... You are customer-focused – someone who prioritizes customer success in their work. ... certain accounts for clients, ensuring that all related administrative duties are completed within Service ... documentation •Strong attention to detail and organizational skills •Fluency in English Kyndryl Global Service ... With your passion for technology, you'll provide world-class support that exceeds customer expectations

Focus - Able to demonstrate a high level of service delivery; do what is necessary to ensure customer ... satisfaction; deal with service failures and prioritize customer needs.* Flexibility - Able to remain ... needs.* Planning, Prioritizing, & Goal Setting - Able to prepare for emerging customer needs; manage ... written word; read and interpret complex information; talk with customers or clients; listen well.* Customer ... focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer

service, and supply chain to align fulfilment operations with broader business goals and customer needs.Developing ... a customer-first culture – drive initiatives that enhance customer experience by optimizing fulfilment ... operations.Ensuring customer-centric operations – maintain a strong focus on meeting customer expectations ... in terms of delivery speed, accuracy, and overall service quality.Conducting acceptance testing for ... operations for speed, accuracy, and service excellence.QualificationsBachelor's or Master's

service, and supply chain to align fulfilment operations with broader business goals and customer needs.Developing ... operations for speed, accuracy, and service excellence. ... a customer-first culture – drive initiatives that enhance customer experience by optimizing fulfilment ... operations.Ensuring customer-centric operations – maintain a strong focus on meeting customer expectations ... in terms of delivery speed, accuracy, and overall service quality.Conducting acceptance testing for

Cross-functional coordination – collaborate with logistics, IT, customer service, and supply chain teams ... Fostering cross-functional partnerships – engage across logistics, IT, customer service, and supply chain ... of delivery speed, accuracy, and overall service quality. ... fulfilment operations for speed, accuracy, and service excellence. ... Developing a customer-first culture – drive initiatives that enhance customer experience by optimizing

engagement and retention Configure and optimize automated customer journeys through Journey Builder, ... the development and execution of marketing campaigns, focusing on email and SMS outreach, to drive customer ... Requirements Minimum of 1 year of experience working within the Salesforce Ecosystem Proficiency in Service ... implement, and maintain innovative solutions leveraging Marketing Cloud, seamlessly integrated with Service ... Collaborate cross-functionally to ensure smooth integration between Salesforce Marketing Cloud and Service

Service, Customer Journeys For our Client from the automotive sector we are looking for Senior Technology ... Microsoft Dynamics CRM, Dynamics 365 CE (with focus on Sales, nice to have Field Service and Dual-Write ... CRM team MS Dynamics CRM team is at the forefront of delivering innovative solutions that enhance customer ... CRM team MS Dynamics CRM team is at the forefront of delivering innovative solutions that enhance customer ... Apps Azure DevOps Agile methodologies Nice to have: Power Pages Contact Center (former Omnichannel) Customer

's network they are assigned.Full office workYou will focus on the customer and carriers service ... potential issuesCoverage of all planned loads & recovery supportUphold service expectations & provide ... connect with RXO on Facebook, X, LinkedIn,  Instagram, and YouTube.Peak Season Operations Coordinators service ... account through constant communication with customer contacts, carriers and drivers. ... , RXO drivers, and fellow teammatesConstant communication with Customer regarding tracking updates and