1389 customer service English-speaking jobs in Wrocław

Business Analyst (Customer Product / Mobile Focus) We are looking for an experienced Business Analyst ... Hands-on experience with customer-facing products , such as mobile or web applications. ... to join a product-driven environment focused on customer-facing digital solutions, including mobile ... Support feasibility, risk, cost, and value analysis to ensure solutions meet both business and customer

satisfaction within revenue and cost targets.Implement structured service reviews and action plans for ... delivery/support teams.Domain Expertise: Strong telecom or IT engineering background; OSS domains (service ... We're looking for a Regional Team Lead to guide a talented team in delivering outstanding customer ... RoleAs Regional Team Lead, you will lead and empower a high-performing team to deliver exceptional customer ... Your mission: ensure operational excellence, customer satisfaction, and financial efficiency while fostering

engagements.Evaluate and select service providers based on quality, reliability, and innovation.Build ... compliance with strategic objectives.Collaborate with legal experts and internal stakeholders to optimize service ... marketing services, adapting to diverse business needs and requirements.Negotiate and manage contracts with service ... offerings and align with corporate goals.Apply expertise to drive efficiency and effectiveness in marketing service

Implement structured service reviews and action plans for CSAT/NPS improvement. ... Domain Expertise: Strong telecom or IT engineering background; OSS domains (service assurance, fault/ ... Communicate effectively on projects, priorities, and customer needs. ... Continuously improve customer satisfaction within revenue and cost targets. ... Customer Engagement: Skilled in escalation management and improving CSAT/NPS.

service contract documents, making a direct impact on our customer experience as well as operational ... service contract documents, making a direct impact on our customer experience as well as operational ... This system supports critical functions such as generating service contract quotes and creating comprehensive ... This system supports critical functions such as generating service contract quotes and creating comprehensive

Service, Customer Journeys No visa sponsorship is available. ... membersRequired competences:Microsoft Dynamics CRM, Dynamics 365 CE (with focus on Sales, nice to have Field Service ... AutomatePower AppsAzure DevOpsAgile methodologiesNice to have:Power PagesContact Center (former Omnichannel)Customer

service and communication skills. ... Manage workload to ensure that all customer issues are resolved in a timely manner. ... silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service ... Ability to analyze system diagnostics and clearly articulate the issue for the customer A strong desire ... passionate people who possess technical expertise, excellent troubleshooting experience, outstanding customer

Manager. - Ensure high-performing Service Desk operations and exceptional customer experience. - Manage ... workflows. - Maintain high levels of satisfaction and quality across internal customer groups. ... Leadership of IT Service Delivery - Provide strategic and operational leadership to the IT Service Delivery ... Proficiency in ITIL framework and best practices for service management. ... This role oversees global IT Operations and provides leadership to the IT Service Delivery Manager, ensuring

We revolutionize the Device as a Service industry – the only thing missing is you! ... Location: Wroclaw, Poland, Hybrid Contract: Permanent, Full-time About us devicenow offers Device as a Service ... Contract Management Understand and review framework agreements and manage SLAs (Service Level Agreements

Project description Our customer is a leading German producer of customized solutions for the self-supply ... Please note that this position involves occasional on-call duty to resolve potential customer-critical

Project description Our customer is a leading German producer of customized solutions for the self-supply ... Please note that this position involves occasional on-call duty to resolve potential customer-critical

role is critical in ensuring seamless handover processes between Fulfillment Centers (FCs), Last Mile Service ... equipment availability across FCs and DSP hubs.Service Desk & System MaintenanceManage and resolve Service ... Providers (LSPs), and Delivery Service Providers (DSPs), while driving continuous improvement and operational

Service Desk & System Maintenance Manage and resolve Service Desk tickets from FCs and DSPs. ... role is critical in ensuring seamless handover processes between Fulfillment Centers (FCs), Last Mile Service ... Providers (LSPs), and Delivery Service Providers (DSPs), while driving continuous improvement and operational

Take ownership of larger or strategic customer accounts. ... Track and document customer requests, feedback, and progress. ... Lead customer meetings, requirement sessions, and adoption planning. ... Identify opportunities to improve customer experience, system usability, and overall value. ... What You’ll Bring: Experience in Account Management, Customer Success, or IT Project/Delivery Management

Additionally, identify opportunities to develop self-service tools that streamline data onboarding and ... pipeline that powers our SaaS product, ensuring seamless contextualization, validation, and ingestion of customer ... domain experts to analyze real-world engineering data and build data quality solutions that inspire customer

Additionally, identify opportunities to develop self-service tools that streamline data onboarding and ... pipeline that powers our SaaS product, ensuring seamless contextualization, validation, and ingestion of customer ... domain experts to analyze real-world engineering data and build data quality solutions that inspire customer

You will be responsible for leading Shared Service initiatives and developing wider business aims within ... technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service

readiness) and provide support to Customer Service Desk for technical and commercial inquiries.Supports ... marketing) to ensure timely and successful product launches.Ensure operational readiness (pricing, stock, service ... analyzing market trends and customer feedback to define product strategy and roadmap for our product ... Manager (m/f/d):Lead regional product range development plans to meet KPIs derived from business and customer

readiness) and provide support to Customer Service Desk for technical and commercial inquiries.Supports ... marketing) to ensure timely and successful product launches.Ensure operational readiness (pricing, stock, service ... analyzing market trends and customer feedback to define product strategy and roadmap for our product ... Manager (m/f/d):Lead regional product range development plans to meet KPIs derived from business and customer

communications for businesses worldwideVonage Trust & Safety Team Mission:Trust & Safety is a shared-service ... and voice traffic) to protect Vonage, its customers, and downstream partners from abuse, fraud, and service ... The team partners closely with Sales, Security, Legal, Customer Success, Carrier Partnerships, and Engineering ... detect, investigate and prioritize fraud incidents across Vonage's communication platformsMonitor customer ... compromise, or policy violations Collaborate with cross-functional teams (products, engineering, compliance, customer