506 customer service English-speaking jobs in Masovian Voivodeship

Manager I, Customer Service Support The Manager I, Customer Service Support is primarily responsible ... for leading a team of customer service representatives to achieve service excellence through effective ... Key Responsibilities: • Lead a team of customer service representatives committed to service excellence ... for the Customer Service team • Identify opportunities for service improvement by simplifying and refining ... direct reports • Assist and support the Head of Customer Service • Create an efficient operating model

Solid knowledge and direct experience in leading transformative changes in digital customer service, ... Service Cloud, AWS Connect, Genesys Cloud, Nice CXOne, Sprinklr  and Microsoft Dynamics 365 Customer ... Service. ... customer experience design. ... Experience in Service, Contact Center tools (AWS, Genesys, Google, NICE, Sprinklr, Salesforce Service

Customer Service Specialist Miejsce pracy: Warszawa Your responsibilities PLEASE SUBMIT YOUR CV IN ENGLISH ... deliver exceptional service while contributing to a fast-paced and technology-driven support environment ... Document customer interactions clearly and efficiently within CRM systems. ... A calm, customer-first approach to problem-solving, even under pressure. ... Motivation to hit performance goals while delivering standout customer experiences.

quality KPIs reflecting service quality and customer experience (e.g. success/response rate, response ... HP Service Manager) End-to-end support of new setups/changes/cancellations between IP VPN customer and ... Daily tasks overview: Analysis of customer incidents using various network tools (e.g. ... service launch. ... The task of the Service Quality Engineer is the service configuration and troubleshooting of M2M services

Leadership experience – at least 5 years in a management role within Customer Service, Customer Operations ... service capabilities evolve. ... Service, Sales, and Supply Chain. ... Service, Sales, and Supply Chain. ... service models, service levels, and solutions tailored to specific business needs., Drive end-to-end

Drive CRM transformation initiatives across sales, marketing, customer service, and field service functions ... Strong knowledge of: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Marketing / Customer

Profession (Job Category): Customer Service & Contact Center Operations Job Schedule:  Full time Remote

Service Management (ITSM). ... Ability to mentor junior architects, service managers, and cross-functional delivery teams. ... Delivery & Service Management: ITIL v4 minimum certifications or equivalent hands-on experience in IT ... Demonstrated leadership in operational service delivery, incident/problem/change management, and SLA ... Proven experience managing multi-million Managed Service Provider (MSP) contracts, vendor deliverables

We are seeking a detail-oriented and articulate Business Analyst to join our Know Your Customer (KYC) ... Domain Knowledge: Direct experience with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations ... compliance and business requirements into clear, actionable specifications for our enterprise-wide Know Your Customer

Kubernetes & Security Specialist (Cilium & Service-to-Service Security) Miejsce pracy: Warszawa Technologies ... We are hiring a Kubernetes Security & Networking Specialist to harden and secure service-to-service communication ... Team members backend developer architect devOps Your responsibilities Design, implement, and maintain service-to-service ... Deep experience with Cilium, Calico, Tigera, or Service Mesh technologies (Istio/eBPF).

You will own the service architecture, workflows and integrations behind the client's Self Service Portal ... Your responsibilities Own the end-to-end overview of service architecture, workflows and integrations ... processes Collaborate with stakeholders, service owners and platform teams Support incident resolution ... , testing and continuous improvement Our requirements Experience as a Service Developer or in a similar ... supporting the Self Service Portal ecosystem Analyse business needs and turn them into practical solutions

Knowledge of service management and support processes is an advantage. ... Experience supporting clients who are new to Salesforce Field Service. ... Extensive experience designing and implementing Salesforce Field Service solutions. ... ) to lead the design and implementation of Field Service solutions on the Salesforce platform. ... Salesforce Architect (with Salesforce Field Service) Miejsce pracy: Warszawa Technologies we use Expected

technological view and structured understanding of the bank, and its surrounding environment to enable the Customer ... self service capabilities for end users across Nordea. ... About our team Welcome to the Self Service Portal End User Services team. ... IT Analyst Miejsce pracy: Warszawa Your responsibilities We are looking for an Expert IT Analyst / Service ... You will join a team responsible for building, enhancing and operating the Self Service Portal, enabling

Follow up on customer needs and provide ongoing support to ensure customer satisfaction and repeat business ... An established and trusted brand helps build customer confidence and facilitates faster deal closure.

planning, quality assurance, and operational performance, Act as the primary client stakeholder for service ... responsibilities Lead the delivery and continuous improvement of Wiz Managed Services engagements, Manage service ... Azure, AWS and/or Google Cloud, Strong knowledge of CSPM, CIEM, DSPM and CNAPP concepts, Leadership or service

Knowledge of IT Service Management processes. ... self service capabilities for end users across Nordea. ... Who you are: Experience as an IT Analyst, Service Developer or similar role. ... About our team Welcome to the Self Service Portal End User Services team. ... Experience with BMC Helix, Digital Workplace, Self Service Portal or similar platforms.

Develop strong customer relationships at key accounts. ... technical service experience Division of working time 70% Hybrid work in Poland 30% Travel across EMEA ... Collaborate with sales and marketing leaders on customer segmentation and satisfaction, account planning ... with formulation software and ERP systems Willing to travel in EMEA Polish language is an advantage Customer-facing

pracy: Warszawa Technologies we use Operating system Windows Your responsibilities Support responses to customer ... questionnaires Review contracts and support tender processes from an information security perspective Support customer ... provide global services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer

data products, data marketplaces, and governed self-service capabilities. ... Product Manager Data Modeler - Data Products & Self Service, PDM Digital Miejsce pracy: Warszawa Technologies ... Ensure data products and self-service capabilities are production-ready and operationalized, including ... Scope: In this role, you will lead the design and governance of domain-specific data products and self-service ... Drive continuous enhancement of the self-service environment, data models, and context by leveraging

Present decor collections and deliver customer meetings and product presentations. ... Work closely with the sales team and design team to match decor solutions to customer needs. ... Experience in decor, material, or pattern design, or in customer-facing roles within the furniture or ... The role combines customer interaction, product presentations, trend monitoring, and collaboration with