703 customer service English-speaking jobs in Masovian Voivodeship

Manager I, Customer Service Support The Manager I, Customer Service Support is primarily responsible ... for leading a team of customer service representatives to achieve service excellence through effective ... Key Responsibilities: • Lead a team of customer service representatives committed to service excellence ... for the Customer Service team • Identify opportunities for service improvement by simplifying and refining ... direct reports • Assist and support the Head of Customer Service • Create an efficient operating model

Solid knowledge and direct experience in leading transformative changes in digital customer service, ... customer experience design. ... Service Cloud, AWS Connect, Genesys Cloud, Nice CXone, Sprinklr and Microsoft DCCP. ... THE WORK Planning, designing and delivering customer interaction solutions across IVR, web, email, ... Experience in Service, Contact Center tools (AWS, Genesys, Google, NICE, Sprinklr, Salesforce).

Our ML team was among the first in the world to launch an AI agent - (Lyro) for customer service! ... A few facts about us: Our product is one of the world's leading AI customer service solutions, and our ... Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful ... goal is to become no. 1 We are among the Top 50 AI and Customer Service Products in G2’s Best Software ... Our Customer Success team is expanding As a Customer Success Manager at Tidio, you’ll step into a dynamic

backend systems that power customer-facing financial products and services. ... Описание The team builds and scales Banking-as-a-Service (BaaS) capabilities and develops secure, cloud-native

Service and market development: Anticipate changing customer needs, market developments and emerging ... The role reports to the Service Area Manager, Renewables Northern Europe. ... Our Renewables Service Area is central to DNV’s ambition to enable a safe, efficient and accelerated ... Working closely with Service Area Leadership, Key Account Managers, Market Area Managers and Segment ... someone who combines strong leadership with a proactive, hands-on approach to business development, service

Customer Experience Management: Handle daily customer service inquiries via email and proactively respond ... service role. ... to platform reviews to maintain a consistently high level of customer satisfaction. ... requirements Professional Experience: Minimum of 1 year of experience in an e-commerce operations or customer

AI Specialist to Service Fulfilment & Operations Miejsce pracy: Warszawa Your responsibilities Welcome ... to Group Technology, where we engineer solutions that support Nordea's transformation and enable the Customer ... technological view and structured understanding of the bank, and its surrounding environment to enable the Customer ... reliability into services from the start instead of reacting only after issues occur * Uses monitoring, service-level

WHO WE ARE Join our team of GN SONG who solve customer facing challenges at clients spanning sales, service ... /benchmarking and In depth knowledge and know-how of Customer Service Strategy implementation Hands on ... HERE’S WHAT YOU’LL NEED 7-13 years of experience Contact Center channels, leading Customer Service assessment ... Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer ... that boost business performance, enhance customer experience, and foster long-lasting relationships.

A combination of Service sales and New Installation business development. ... Cooperate closely with the Service, New Installation and Global Account teams. ... Identify new sales opportunities within the Service and New Installation business. ... Strong customer relationship and communication skills. ... Sales Representative Service and New Installation Solutions Location: Warsaw or surrounding area, Poland

Workplace Operations Manager (EMEA) Miejsce pracy: Warszawa Your responsibilities Own customer service ... Proven experience in hospitality, service delivery, and people leadership. ... Follow clear escalation paths (budget concerns, customer complaints, business disruption, or life safety ... A career at Equinix means being at the center of shaping what comes next and amplifying customer value

Experience managing global stakeholders and outsourced service providers. ... Solid understanding of ITIL processes and service management best practices. ... What you will do Own end-to-end service delivery for JD Edwards ERP across EEMEA. ... support and service delivery across the Europe, Middle East, and Africa (EEMEA) region. ... Drive SLA performance, system availability, incident management, and service improvements.

self-service and digital containment journeys. ... IVR, routing, agent desktop, self-service and digital containment. ... Good understanding of customer journeys and omnichannel contact centre operations. ... successful candidates will be responsible for configuring and delivering the digital containment and self-service ... workstream, translating business requirements into scalable omnichannel customer experiences.

Commercial Data: Marketing, Sales, Customer Service & Commercial Operations; customer/account master ... Service and Commercial Operations. ... Commercial Data Architecture – design and evolve a scalable data foundation supporting Sales, Marketing, Customer

We are seeking a detail-oriented and articulate Business Analyst to join our Know Your Customer (KYC) ... Domain Knowledge: Direct experience with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations ... compliance and business requirements into clear, actionable specifications for our enterprise-wide Know Your Customer

Specialist, Service Owner Datacenter & Server Room Job Location: Bucharest, RO, Grodzisk Mazowiecki, ... You will guide the full service lifecycle across compute, storage, virtualization, backup and disaster ... Working within IT Infrastructure Service Design, you will collaborate with Architecture, Operations, ... What You’ll Be Doing Own the global datacenter service strategy, roadmap and lifecycle, setting clear ... Define and monitor service levels, availability targets, KPIs, risks and supplier performance, turning

By automating deployment and configuration, providing developer self-service, golden paths with guardrails ... Write clear customer-facing communications for incidents, platform changes, and migrations. ... Reproduce customer-reported issues and isolate root cause - reading logs, APM traces, and run history

satisfaction through a customer-first approach Solve business and customer problems with a focus on ... enhance existing applications Deliver reliable solutions and improve existing functionality Ensure customer

You will own the service architecture, workflows and integrations behind the client's Self Service Portal ... Your responsibilities Own the end-to-end overview of service architecture, workflows and integrations ... processes Collaborate with stakeholders, service owners and platform teams Support incident resolution ... , testing and continuous improvement Our requirements Experience as a Service Developer or in a similar ... supporting the Self Service Portal ecosystem Analyse business needs and turn them into practical solutions

logistics solutions, and building long-term customer relationships. ... The role is responsible for growing customer accounts, identifying new business opportunities, developing ... Strong commercial, negotiation, solution-selling, and customer relationship management skills. ... Willingness to travel across Europe for customer meetings and business development activities. ... Manage the customer lifecycle from opportunity development, solution design, pricing, negotiation, and

We are seeking a Senior Salesforce Developer to lead the delivery of complex Salesforce Field Service ... scheduling policies, work rules and service objectivesSet up territories, resources and optimization ... and Field Service Mobile We offer We gather like-minded people:Top tech minds driving innovation in ... Flows, record-triggered and scheduled Flows, Apex, batch processing and LWCConfigure Salesforce Field Service ... Salesforce platformEnglish proficiency at B2 level or higher Nice to have Experience with Salesforce Field Service