225 customer service English-speaking jobs in Poznań

through a designed standard framework, carrying out a ‘Service Review’ at regular intervals presenting ... This is done by creating visibility of our customer experience across the Regnology client ‘customer ... advocacy, act as a spokesperson on behalf of the customer. ... ## Customer Success ManagerApplylocations: POL - Poznantime type: Full timeposted on: Posted 6 ... Success Manager, you will be focused on driving customer loyalty, retention, and growth.

About us Text builds AI-first customer service products: LiveChat.com , ChatBot.com , HelpDesk.com , ... We believe customer service is a growth engine, not a cost center: every conversation is a chance to ... Work with Product and Customer Success to keep message-market fit tight with the buyer journey. ... English at a professional writing level, this is a must; you'll produce customer-facing copy weekly.

through a designed standard framework, carrying out a ‘Service Review’ at regular intervals presenting ... What you'll doAs a Customer Success Manager, you will be focused on driving customer loyalty, retention ... This is done by creating visibility of our customer experience across the Regnology client ‘customer ... journey’ using a combination of KPIs, customer feedback such as NPS and insights which will be combined ... focused on driving awareness of the key pain points our customers are experiencing and work with the Customer

experience, AI performance) for AI and automation in Customer Service. ... Acts as a bridge between Customer Service AI & DIA Commercial AI governance structures. ... The Position As the Technical Product Owner for the DIA Commercial Customer Service Product, you will ... Operates at a DIA Customer Service level, directly impacting the growth and engagement of all involved ... service ecosystem.

service, and compliance with internal controls and corporate standards.This role acts as a key support ... experience in Accounts Receivable or Finance operations, preferably within an international/shared service ... operations across multiple European company codes, ensuring accurate financial processing, high-quality customer ... postings and allocate incoming and outgoing payments accurately and timely.Prepare and process manual customer ... subject matter expert for both internal and external stakeholders.Key ResponsibilitiesManage end-to-end customer

Your mission At VIER, we build and operate AI-powered applications that enable intelligent customer service ... We also offer support through our service provider INSITE during difficult life situations (professional

Your main responsibilities: -Take full ownership of the Customer Experience data infrastructure, ensuring ... -Continuously monitor productivity metrics and Average Handle Time (AHT) to streamline service efficiency ... We rely on an internal ecosystem based on self-service and widely used tools such as Kubernetes, Docker ... Scale, which starts with over 1000 microservices, an open-source data bus (Hermes) with 300K+ rps, a Service

Responsibilities Register and manage customer complaints in a timely and accurate manner.

Long‑Term Benefit - After four years of service, earn a fully funded trip anywhere in the world. ... Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving ... What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer ... teams and managing customer‑facing activities. ... lifetime value, retention, and growth within our global customer base.

Accountable for service ticket SLA reporting and in-field uptime visibility, and for keeping Customer ... , and ownership of the service ticket metrics, SLA reporting, and in-field uptime data that connect Customer ... Right to propose and adjust service ticket SLAs and escalation paths in agreement with Customer Success ... Service Ticket & Uptime Metrics: Own the reporting and analysis layer across the service ticket lifecycle ... Customer Success ↔ DevOps Bridge: Act as the structured link between Customer Success and the technical

Our requirements: Experience in a leadership role within Sales Back Office, Customer Service, Sales ... with dealers, sales teams and internal stakeholders through effective communication, excellent service ... mindset with a strong focus on service quality and continuous improvement experience working with SAP ... Operations or a similar customer-facing environment (Experience working in a Shared Services Centre and ... excellence across GB and IE, aligned with global standards; ensuring achievement of operational KPIs, service

The ideal candidate is a Figma expert with experience designing complex products, customer/self-service ... self-service portals (CSM/customer portals) enterprise platforms Strong UX and product thinking skills ... thinking and exceptional hands-on design skills to join a team building modern digital platforms and customer-facing ... recommendation systems, automation flows, or intelligent user experiences Experience with: banking fintech customer

service, i.e., S/4HANA Service, SAP ECC Customer Service Maintenance within the organization, i.e., ... Consultant who wants to continue their professional career in the area of solutions dedicated to: Customer ... Creating concepts and technical and functional documentation Working with the project team and the customer ... challenges, good at working in a team, analytical, and above all, willing to explore the world of sales, customer ... , i.e., S/4HANA Sales, S/4HANA Service, S/4HANA EAM, SAP APM, SAP SSAM, and CX (Sales & Service Cloud

success and engineering teams to deliver excellent and customer-centric end-to-end experiences What ... , product, and prototype feedback Actively collaborate and communicate with product, marketing, customer ... CX team in usability studies, user research, and competitor analysis Generate creative insights from customer ... use through interactive guidance Experience of Service Design methodology Experience of front end development ... friendly UI texts and messages, and design interactive user guidance to help in onboarding and use of the service

Responsibilities Contribute to the Professional Services team by providing excellent customer service ... An Implementation Consultant also responds to ad hoc customer requests, working directly with the customer ... and support Execute on project implementations Review, analyze, and evaluate customer business requirements ... internal issue tracking applications Work with other Professional Services team members to support customer ... specific activities and conduct meetings with new and existing customers Input issues and case data into customer

closely with customer service to ensure a positive customer experience.Requirements:Must-have experience ... service) to ensure marketplace success.Coordinate with internal teams for inventory planning and management.Work ... of marketplace algorithms and ranking factors.Collaborate with internal teams (marketing, logistics, customer

CUSTOMER Our customer is a rapidly scaling AI‑driven SaaS platform that helps finance and accounting ... The platform will integrate with multiple internal and external systems, enabling self‑service analytics ... controls, and observability for all data workflows Provide well‑structured datasets to enable self‑service

Observant, passionate about customer experience. ... Customer Experience Evaluators who are existing luxury brand customers. ... CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based

Qualified candidates are self-starters and highly motivated to provide excellent customer service. ... WHAT YOU’LL DO: Lead and manage complex programs and projects to ensure successful customer deployment ... the Egnyte Professional Services team, you would be responsible for planning and overseeing multiple customer ... manage projects to successful completion - from initiation, through delivery, to closure, meeting all customer ... a consistent basis to various stakeholders about strategy, adjustments, and progress Manage overall customer

Qualified candidates are self-starters and highly motivated to provide excellent customer service. ... WHAT YOU’LL DO Lead and manage complex programs and projects to ensure successful customer deployment ... the Egnyte Professional Services team, you would be responsible for planning and overseeing multiple customer ... manage projects to successful completion - from initiation, through delivery, to closure, meeting all customer ... a consistent basis to various stakeholders about strategy, adjustments, and progress Manage overall customer