345 customer service English-speaking jobs in Poznań

and material) masterdata that comes through Service Now requests. ... Cooperate and engage with local market SME’s, service owners, and various functions within Carlsberg. ... responsibilities : Working mainly within Customer master data area. ... Analyzing KPIs and data in the relevant Master Data object (Vendor, Material, or Customer). ... Validating and executing requests for creation and changes to Customer (potentially supporting cvendor

Technical Product Owner - RDT DIA Customer Service Roche Digital Technology (RDT) is a global team at ... and Service Enablement Team. ... service needs into robust technical realities. ... Owner drives the definition, alignment, and delivery of complex system capabilities across the RDT Customer ... Partner closely with BPOs to align technical execution with commercial objectives, translating functional customer

service, and compliance with internal controls and corporate standards.This role acts as a key support ... experience in Accounts Receivable or Finance operations, preferably within an international/shared service ... operations across multiple European company codes, ensuring accurate financial processing, high-quality customer ... postings and allocate incoming and outgoing payments accurately and timely.Prepare and process manual customer ... subject matter expert for both internal and external stakeholders.Key ResponsibilitiesManage end-to-end customer

Required Skills Budget Management, Coaching, Communication, Customer Service, Customer-Support, Mentorship ... efficiently and consistently in line with SaaS service standards. ... Monitor capacity, workloads, and service performance, adjusting as needed to maintain a high-quality ... customer experience. ... Act as a Customer Advocate Serve as an escalation point for complex or high-impact customer issues,

Your mission At VIER, we build and operate AI-powered applications that enable intelligent customer service ... We also offer support through our service provider INSITE during difficult life situations (professional

or deviations Support incident handling, problem analysis, and follow‑up activities Participate in customer ... Maintain and update SLAs and the GBS Service Catalog Monitor service performance and proactively identify ... Join the Global Business Services team at MAN Shared Services Center and help shape high-quality service ... satisfaction surveys and service improvement initiatives Assist in FTE engagement reviews, capacity ... management concepts such as SLA, KPI, and service quality Experience working with internal customers

Your main responsibilities: -Take full ownership of the Customer Experience data infrastructure, ensuring ... -Continuously monitor productivity metrics and Average Handle Time (AHT) to streamline service efficiency ... We rely on an internal ecosystem based on self-service and widely used tools such as Kubernetes, Docker ... Scale, which starts with over 1000 microservices, an open-source data bus (Hermes) with 300K rps, a Service

Responsibilities Register and manage customer complaints in a timely and accurate manner.

Long‑Term Benefit - After four years of service, earn a fully funded trip anywhere in the world. ... Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving ... What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer ... teams and managing customer‑facing activities. ... lifetime value, retention, and growth within our global customer base.

we value:Essential Qualifications2–3 years of experience in operations, administration, finance, or customer

Join our Marketing team as a Loyalty & Customer Value Lead - influence the development of our loyalty ... goals Your responsibilities: Shaping and executing the loyalty program development strategy based on customer ... design and implement reward mechanisms and user engagement initiatives that drive loyalty and increase customer

Mechanical Designer needed for a global company. Designs machines and devices, prepares technical drawings and documentation, and supports assembly and commissioning. Requires 3+ years of experience with Inventor, AutoCAD, and Vault. International travel required. Fluent English required.

Our customer is a leading agriculture company helping to improve global food security by enabling millions ... As we shift towards a more data-driven organisation, the Data Owner for the Customer & CRM Core domain ... plays a critical role in ensuring that customer data is trusted, well governed, and fit to support grower ... data products in the Data Product Hub accurately reflect business requirements Represent the Customer ... Your focus is on defining what good looks like for customer data: the standards, the quality, the ownership

service, i.e., S/4HANA Service, SAP ECC Customer Service Maintenance within the organization, i.e., ... Consultant who wants to continue their professional career in the area of solutions dedicated to: Customer ... Creating concepts and technical and functional documentation Working with the project team and the customer ... challenges, good at working in a team, analytical, and above all, willing to explore the world of sales, customer ... , i.e., S/4HANA Sales, S/4HANA Service, S/4HANA EAM, SAP APM, SAP SSAM, and CX (Sales & Service Cloud

success and engineering teams to deliver excellent and customer-centric end-to-end experiences What ... , product, and prototype feedback Actively collaborate and communicate with product, marketing, customer ... CX team in usability studies, user research, and competitor analysis Generate creative insights from customer ... use through interactive guidance Experience of Service Design methodology Experience of front end development ... friendly UI texts and messages, and design interactive user guidance to help in onboarding and use of the service

Responsibilities Contribute to the Professional Services team by providing excellent customer service ... An Implementation Consultant also responds to ad hoc customer requests, working directly with the customer ... and support Execute on project implementations Review, analyze, and evaluate customer business requirements ... internal issue tracking applications Work with other Professional Services team members to support customer ... specific activities and conduct meetings with new and existing customers Input issues and case data into customer

closely with customer service to ensure a positive customer experience.Requirements:Must-have experience ... service) to ensure marketplace success.Coordinate with internal teams for inventory planning and management.Work ... of marketplace algorithms and ranking factors.Collaborate with internal teams (marketing, logistics, customer

Communicate with internal stakeholders, such as sales and customer service teams, to resolve customer ... Excellent customer service skills. Ability to lead, coach and mentor and individual or team. ... Provide excellent customer service while dealing with customers, answering their questions, and addressing ... **What You’ll Do****Customer Interaction:** Communicate with customers through various channels, including ... **Data Analysis:** Analyze customer accounts to identify trends and payment behaviors, making data-driven

and you will report to the Sales Manager, working closely with experienced sales, application, and service ... how to navigate clinical and laboratory environmentsCollaborate closely with application specialists, service ... engineers, and senior sales colleagues to ensure smooth customer experience and issue resolutionSupport ... with structured guidance and onboardingIdentify new sales opportunities and assist in expanding the customer ... accounts within the assigned territoryPromote Beckman Coulter’s diagnostic solutions through regular customer

This is a strategic leadership role that combines operational oversight, customer engagement, and service ... customer success. ... Work with new and existing customers to expand contract offerings and strengthen long-term service value ... At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed ... Skilled escalation manager able to navigate complex customer situations and drive outcomes aligned with