248 customer service English-speaking jobs in Poznań

through a designed standard framework, carrying out a ‘Service Review’ at regular intervals presenting ... This is done by creating visibility of our customer experience across the Regnology client ‘customer ... advocacy, act as a spokesperson on behalf of the customer. ... ## Customer Success ManagerApplylocations: POL - Poznantime type: Full timeposted on: Posted 6 ... Success Manager, you will be focused on driving customer loyalty, retention, and growth.

and operational excellence.Own the global customer support ecosystem, ensuring systems, self-service ... You will collaborate with global stakeholders to deliver innovative self-service capabilities, optimize ... (UCC) platforms, ERP and CRM systems, Live Chat and Chatbot solutionsKnowledge Management and Self-Service ... driving the implementation, adoption, and continuous improvement of end-user technologies and self-service ... systems, and governance frameworksDemonstrated experience in process optimization, automation, and service

Service Management implementation delivered for our client, a global pharmaceutical company. ... ServiceNow Solution Architect with strong CSM expertise to lead the design and governance of ServiceNow Customer ... Service Management Solid understanding of Solution Architecture, System Architecture, and Integration ... of experience in a Solution Architect or similar role Strong experience with ServiceNow, including Customer

Your mission At VIER, we build and operate AI-powered applications that enable intelligent customer service ... We also offer support through our service provider INSITE during difficult life situations (professional

customer experience, operational efficiency, and business risk. ... procurement teams to design workflows, tooling, and operating models that improve scale, consistency, and customer ... workflow platforms, microservices, APIs, SaaS integrations, and web applications that support both customer-facing ... Experience designing distributed systems and service-oriented architectures. ... Experience evaluating tradeoffs between self-service, automation, augmentation, and human-in-the-loop

Work with key stakeholders to understand hybrid workflows, offline dependencies, and service delivery ... Highly self-motivated, curious and customer-focused. Able to manage multiple initiatives. ... Translate market, customer and clinical needs into clear, actionable Epics, User Stories, acceptance ... Comfort working with enterprise customers and participating in customer-facing requirements discussions ... Analyse usage data, customer feedback, and operational metrics to identity improvements and inform roadmaps

Responsibilities Register and manage customer complaints in a timely and accurate manner.

Long‑Term Benefit - After four years of service, earn a fully funded trip anywhere in the world. ... Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving ... What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer ... teams and managing customer‑facing activities. ... lifetime value, retention, and growth within our global customer base.

What you’ll do: Global Service Delivery (Collaboration): Own the global service portfolio for digital ... Management Know-how (e.g., ITIL): Strong understanding of IT service processes and lifecycle management ... for: Experience in Collaboration Services (Microsoft 365): Several years of relevant experience in service ... management with Purview, Teams Phone) and ensure delivery within agreed scope, budget, and SLAs Operational Service ... initiatives (planning, coordination, reporting) as well as budget and resource planning for services IT Service

the largest Polish investment fintech with a global footprint, is looking for a Head of Virality & Customer ... In this role, you will be responsible for strategy, roadmap and delivery of Virality and Customer Engagement

English level B2 or higher Excellent customer advocacy and soft skills Strong problem-solving abilities

service, i.e., S/4HANA Service, SAP ECC Customer Service Maintenance within the organization, i.e., ... Consultant who wants to continue their professional career in the area of solutions dedicated to: Customer ... Creating concepts and technical and functional documentation Working with the project team and the customer ... challenges, good at working in a team, analytical, and above all, willing to explore the world of sales, customer ... , i.e., S/4HANA Sales, S/4HANA Service, S/4HANA EAM, SAP APM, SAP SSAM, and CX (Sales & Service Cloud

level, substantial ownership of complex or high-value customer negotiations. ... Your role You will support Capgemini’s UK&I Legal Client Operations team on external customer-facing ... technology services deals, from RFI/RFP/tender review and bid support through customer-paper negotiation ... Advise on supplier-side risk allocation, including liability, indemnities, warranties, SLAs, customer ... appropriate to grade and directly relevant experience, including: Advise on customer-facing UK&I deals

success and engineering teams to deliver excellent and customer-centric end-to-end experiences What ... , product, and prototype feedback Actively collaborate and communicate with product, marketing, customer ... CX team in usability studies, user research, and competitor analysis Generate creative insights from customer ... use through interactive guidance Experience of Service Design methodology Experience of front end development ... friendly UI texts and messages, and design interactive user guidance to help in onboarding and use of the service

Qualified candidates are self-starters and highly motivated to provide excellent customer service. ... the Egnyte Professional Services team, you would be responsible for planning and overseeing multiple customer ... manage projects to successful completion - from initiation, through delivery, to closure, meeting all customer ... of their investment.WHAT YOU’LL DOLead and manage complex programs and projects to ensure successful customer ... a consistent basis to various stakeholders about strategy, adjustments, and progressManage overall customer

in Sales Administration, Sales Operations, Lead-to-Cash/Order-to-Cash processes, CRM, pricing, and customer ... transformation projects, stakeholder engagement, and change management activities.Collaborate with Sales, Customer ... long-term SSC capability building.YOU NEED5+ years of experience in Sales Operations, Sales Administration, Customer ... Service, Order-to-Cash, Commercial Excellence, or Business Process Management.Proven experience leading ... transition, standardization, and continuous improvement of Sales Administration processes into the Shared Service

CUSTOMER Our Customer is one of Europe’s fastest-growing FinTech companies, delivering a comprehensive ... The role also includes defining architectural guidance for MCP, A2A communication, APIs, and service-to-service ... architectural guidelines for selecting appropriate integration patterns, including MCP, A2A, APIs, and service-to-service ... Operating in a high-scale and rapidly evolving environment, the Customer places strong emphasis on engineering

Operations, Customer Service and/or Customer Supply Chain.Strong functional & technical understanding ... management, sales operations, order management, customer service and invoicing. ... management, sales operations, order capture and management, customer service, order fulfilment coordination ... , customer invoice creation/billing, and customer issue management.Experience in business process design ... of customer-facing Lead to Cash processes, including customer onboarding and management, lead and opportunity

Operations, Customer Service and/or Customer Supply Chain. ... service, order fulfilment coordination, customer invoice creation/billing, and customer issue management ... management, sales operations, order management, customer service and invoicing. ... Strong functional & technical understanding of customer-facing Lead to Cash processes, including customer ... Experience with CRM (Veeva/Salesforce), TSM, and/or other customer management platforms.

Observant, passionate about customer experience. ... Customer Experience Evaluators who are existing luxury brand customers. ... CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based