876 customer service English-speaking jobs in Poznań

We are looking for: Service Delivery Lead Your future role: Manage customer relationships and right communication ... We deploy the most innovative Customer Experience solutions for our clients.  ... level agreements, Ensure continual improvement of service management processes on the project, Monitor ... Apply if you have: Minimum 15 years of experience as a Delivery Manager or Service Manager, Proven track ... creations (through interaction with the Client team), Ensure team follows best practices and maintain service

approaches: DevOps, Domain-Driven Design, Behavior-Driven Development, TDD and "Infrastructure as a Service ... " approach to address both organization and customer needs. ... Bitbucket technologies-optional : MongoDB Angular React.js Vue.js about-project : The Capgemini Digital Customer ... and implement the right mix of business focused digital capabilities and innovations following "Customer-First

We deploy the most innovative Customer Experience solutions for our clients.We are looking for:Jira Service ... to manage, configure, and optimize our Jira Service Management environment. ... This role is critical for ensuring smooth IT service operations and supporting business workflows across ... multiple teams.You future role:Create, administer and maintain Jira Service Management projects, queues ... Management AdministratorAbout the role:We are seeking a skilled Jira Service Management (JSM) Administrator

Nice to Have: Customer-centric approach. Proactive and results-oriented. Strong analytical skills. ... Proven experience as a Service Owner in IT service management. Hands-on expertise with M-Files. ... KPI management: Track and improve service metrics. ... required during the absence of the permanent Service Owner. ... Reporting: Analyze service quality and user satisfaction.

What You Will Do Providing customer service to the U.S. customers via inbound calls in a fast-paced, ... About The Team Our Customer Service Team is part of the Capital Markets group and supports the Franklin ... service. ... Templeton Investments customer base. ... service experience desired At FIS, we are committed to growing our employees' careers as our business

Experience in customer service, both written and verbal. Fluent English (at least C1). ... High degree of accuracy, quality focus, and service orientation. ... Respond to customer problems and find solutions. ... Verify customer orders and, when necessary, perform post‐processing. ... Good organizational skills and resilience while maintaining customer focus.

Work with business or customer representatives to identify product/service requirements. ... Support design of technical solutions and architecture of supported product/service fulfilling customer ... Responsibilities Provide software development for supported product and service. ... Maintain expertise on evolving product/service capability and drive innovation within the team. ... and stakeholders, delivering high quality, reliable, and maintainable software to meet product and service

Collaborate with cross‐functional teams to deliver customer‐specific solutions. ... High‐level knowledge of catalog‐driven service orchestration, service and resource inventory solutions ... Your Profile Proven development experience in multiple customer delivery projects in the fulfilment domain ... Develop and integrate service/resource inventory and provisioning systems. ... Your Tasks Design, develop, and maintain catalog‐driven service orchestration solutions.

Strong customer engagement and communication skills- Involvement in pre‐sales activities.

Technical Project Manager(Market Service) At Capgemini Engineering, the world leader in engineering services ... Strong customer engagement and communication skills- Involvement in pre-sales activities.

platforms used within the customer organization. ... We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding ... Level Management, CMDB, Knowledge Management, Service Request Management Methodical and focused approach ... Experience on core ServiceNow modules like Incident Management, Problem Management, Change Management, Service

success and engineering teams to deliver excellent and customer-centric end-to-end experiences What ... , product, and prototype feedback Actively collaborate and communicate with product, marketing, customer ... CX team in usability studies, user research, and competitor analysis Generate creative insights from customer ... use through interactive guidance Experience of Service Design methodology Experience of front end development ... friendly UI texts and messages, and design interactive user guidance to help in onboarding and use of the service

Preferred Skills Customer service orientation. Responsibility-taking and problem-solving skills. ... Communicate with production, customer service, sales, and other departments daily and escalate issues ... Coordinate repackage processes with service providers. ... Support customer complaints and returns processes. ... Job Description Responsible for meeting customer delivery expectations regarding material availability

Create intelligent agents for customer service, sales guidance, and advanced data queries. ... , D365 Admin Center Nice to Have: Microsoft Certifications (PL-400, MB-335, AI-102) Experience with Customer ... Key Responsibilities Solution Development Build custom Dynamics 365 Sales & Service solutions using plugins ... Insights , Sales Insights , or Service Insights Knowledge of Azure Functions , Logic Apps, and ethical ... Required Skills & Experience 5 years of experience with Microsoft Dynamics 365 development (Sales/Service

You are responsible for planning and optimizing processes and KPIs (service, cost, customer satisfaction ... ) and manage the customer segmentation strategy. ... of customer and product data in line with industry standards. ... You act as the central contact person for strategic customer relationships and collaborate closely with ... Care processes ("Order-to-Cash" and "Problem-to-Solution") and ensure excellent customer

service, or team leadership, proven ability to lead teams and manage cross-functional coordination, ... improvements, operational oversight: ensure compliance with validation rules for pricing, contract terms, and service ... claims oversight: supervise the process of registration, validation, and resolution of customer claims ... reasons, and thresholds, monitor accruals and settlements, and support reconciliation and reporting, customer ... university degree in business, economics, or related field, 4–6 years of experience in sales administration, customer

Service Industries Manufacturing #J-18808-Ljbffr ... service, finance or administration experience in team management very good knowledge of English (min ... Claims Management: overseeing the registration and processing of customer claims; monitoring claims ... satisfaction Operational Excellence & Reporting: ensuring compliance and integrity of customer data ... processing trends and proposing process improvements to reduce the number of claims and improve customer

Service Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr ... service an advantage Experience in the freight forwarding or logistics industry is required Familiarity ... You will have strong communication skills, a customer‐focused mindset, and a passion for sales. ... This role is responsible for generating new business opportunities, managing customer relationships, ... Business‐to‐business virtual sales will be focused on reducing attrition, maximizing existing customer

bookings to ensure all service requirements are met.Lead negotiations on bids and project inquiries ... needs.Provide prompt and accurate support for quotation requests to maintain service excellence.Strategic ... remuneration package including an employee incentive planVariety of recognition schemes, including long service ... support to designated accounts.Oversee operational activities related to Special Projects and other customer ... Managers to expand the Ground Freight Project Logistics product across the European region.Build new customer

bookings to ensure all service requirements are met.Lead negotiations on bids and project inquiries ... needs.Provide prompt and accurate support for quotation requests to maintain service excellence.Strategic ... remuneration package including an employee incentive planVariety of recognition schemes, including long service ... support to designated accounts.Oversee operational activities related to Special Projects and other customer ... result-orientedDemonstrated ability to develop and maintain professional working relationships with customer