1402 customer service English-speaking jobs in Wrocław

Our cutting-edge Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) ... Familiarity with marketplace and self-service product paradigms. ... organizations to engage, interact, and deliver personalized service at scale. ... Manager - Administration and Reseller Experiences Company Overview: At Vonage, we are revolutionizing customer ... Partner with Marketing, Sales, and Customer Success to develop effective go-to-market strategies.

SOQL, Streaming API, and integration solutions Deep knowledge of CRM Sales and Customer Service functionalities ... We are seeking a driven Senior Salesforce Developer with expertise in Field Service Lightning (FSL) to ... Appointments, Service Resources, Territories, and Skills, aligning with business processes Establish ... design, develop, and integrate Salesforce solutions that enhance operational productivity across sales, service ... Lightning and Service Cloud, including configuration and data models Competency in Salesforce APIs,

Plus, you’ll maintain and update Service Standards for all Customer Engagement Platforms and build strong ... Your primary responsibility will be to drive the strategy for our Service Management and Customer Engagement ... teams to create a customer-focused culture. ... We have an exciting opportunity for a Global Service Management Expert! ... You’ll manage complex global projects related to Service Standards, from defining goals to implementing

Drive service improvement and product compliance initiatives. ... Experience in project management and service readiness processes. ... Maintain a product scorecard and metrics to report on service offerings. ... Experience developing and translating product/service capability vision. ... Let us introduce you to the job offer by EY GDS Poland – a member of the global integrated service delivery

Deep knowledge of IT Service Delivery and Service Integration and Management (SIAM). ... , and methods being leveraged by our full-service delivery. ... Assure operational service quality, continuity, compliance, and performance. ... Drive and assure the service compliance, performance and core process harmonisation. ... Job Description Lead the Service Management Office (SMO) team and secure the team deliveries.

customer satisfaction and commercial success. ... Job Overview We’re looking for a Global Service Delivery Manager to lead and optimize our field service ... off-site technical services, ensuring consistent performance, operational efficiency, and exceptional customer ... Minimum Qualifications Experience in field service delivery (onsite and offsite). ... Ensure best in class project delivery in line with the SOW ensuring smooth delivery of service, overall

We're looking for a skilled Service Management Business Analyst to join our customer experience team ... Analyze Business Needs: Understand and assess customer business requirements to ensure alignment with ... : Take full ownership of implemented functionalities to ensure they deliver business value and meet customer ... Reporting Analyst (fixed-term contract for 18 months) Vulnerability Mgmt Serv Line Suppt Analyst Supr Assoc Customer ... , focusing on efficient and cost-effective service onboarding.

The Dynamics 365 Functional Consultant/Solution Architect role (in the Dynamics 365 Customer Engagement ... area) is related to the design, implementation and configuration of Dynamics 365 Customer Engagement ... requirements and best practices Provide support to the customer in managing the solution and delivering ... Apps, Power BI and Microsoft Flow Tasks Business Requirements Analysis: Analyze and understand the customer ... including developers, testers and technical architects Ensuring that the project is delivered according to customer

Monitor customer health using data and tools (e.g. ... we’re looking for a Customer Success Manager who’s ready to be part of that transformation. ... Position Overview We’re on a mission to turn our Customer Success team into a true growth engine — and ... Support scalable success initiatives — including targeted campaigns, tailored trainings, and customer ... Collaborate with Product, Support, and Marketing to streamline the customer journey and surface client

Monitor customer health using data and tools (e.g. ... Partner closely with Sales throughout the entire customer lifecycle — supporting both pre-and post-sale ... Support scalable success initiatives — including targeted campaigns, tailored trainings, and customer ... You spent 4+ years in Customer Success, Account Management, or a hybrid sales/client-facing SaaS role ... Collaborate with Product, Support, and Marketing to streamline the customer journey and surface client

to customers worldwide, we are looking for a Remote Service Specialist to join the team near Wrocław ... global manufacturer of pharmaceutical packaging machines offering innovative solutions and first-class service ... Responsibilities: Maintenance, servicing, and general support of our remote service solution (software ... and hardware) Assistance with the commissioning of the solution at the customer's site 3rd level ... customer support and internal support for technical issues Consultation and coordination with the IT

service One or more years of customer service and/or retail experience preferred Demonstrable passion ... With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences ... Responsibilities Utilize customer service skills, basic sales techniques, and product knowledge to connect ... With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences ... service NIKE, Inc. is a growth company that looks for team members to grow with it.

Presenting and demonstrating MAHLE products to the sales network both in the MAHLE office and at customer ... Customer-oriented approach, openness, ease of contact, flexibility, and eagerness to enhance knowledge ... col-wide Job Description: Your role & responsibilities: First contact between the MAHLE Company and the Customer

Professional in building customer relations.

Service Delivery Manager- AV Services Service Delivery Manager- AV Services Apply locations POL - Wroclaw ... As the Service Delivery Manager for Audio Visual Services, you will be accountable for the service strategy ... , and continuity within agreed service levels. ... We are seeking a Unified Communication Service Delivery Manager who will be responsible for the strategy ... Oversee end-to-end service delivery for Audio Visual (AV) services, ensuring availability, reliability

Our cutting-edge Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) ... About the Company At Vonage, we are revolutionizing customer and employee engagement through a unified ... , intelligent, and omni-channel platform that empowers exceptional customer and employee experiences. ... We are committed to driving transformation by providing innovative, customer-centric solutions that enable ... mid-scale, cross-functional initiatives spanning product, engineering, marketing, sales, operations, and customer

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their ... payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service ... tools, driving adoption of new features when they enhance self-service analytics Support compliance ... Experience designing and managing data and event taxonomies at scale Proficiency working with APIs, service ... team is passionate, empathetic, hardworking, and above all else focused on improving the lives of our service

action plans that enhance service delivery and improve customer experience. ... levels and customer / user experience. ... Drives internal customer satisfaction surveys, utilizing NPS insights to gather feedback and develop ... throughout the lifecycle of the agreement, i.e., quality, end user acceptance, business disruption, customer ... General IT fluency (including knowledge of emerging IT technology and end-user experience trends) in a customer

implementing innovative solutions to enhance service efficiency and customer satisfaction. ... Strong understanding of customer needs and expectations. ... Ability to design services that enhance customer experience. ... This role focuses on improving efficiency, simplifying processes, enhancing customer experience, enabling ... The Service Transformation Manager will be responsible for managing the transformation of BMO service

Service, Customer Journeys We offer: B2B via Experis Group insurance Medicover MultiSport E-learning ... Apps Azure DevOps Agile methodologies Nice to have: Power Pages Contact Center (former Omnichannel) Customer ... Required competences: Microsoft Dynamics CRM, Dynamics 365 CE (with focus on Sales, nice to have Field Service