2873 customer service English-speaking jobs in Kraków

  • Capgemini Invent
  • Kraków
  • February 26
checks, Service Improvement Plans (SIPs) and transformation projects Build customer relationships by ... YOUR TASKS Conduct consultancy work including SACM processes reviews, service maturity assessments, health ... and ability to explain and recommend platform capabilities/structures to maximize value of delivered service ... level Nice to have: Experience with ServiceNow products/features, like (not limited to) Discovery, Service ... , familiarity with system automations, table topology and integration architecture Familiarity with Service
  • Cornerstone OnDemand
  • Kraków
  • February 15
Experience in a customer support or service environment (ideally SaaS). ... You’ll combine problem-solving, communication, and customer empathy to deliver an outstanding support ... Manage and resolve customer issues via both synchronous (phone) and asynchronous (web support) channels ... You’ve got what it takes if you have… A strong customer-centric mindset with a passion for solving problems ... Ensure high customer satisfaction by responding promptly, communicating clearly, and meeting SLA expectations
  • Cathay Pacific Airways Limited
  • Kraków
  • February 20
Customer Contact and take on escalated calls and provide consistent “one stop shop” service to customers ... rotation and keep abreast of up-to-date skills and knowledge Requirements Experience in Customer Service ... Compensation System Handle escalations in a professional and timely manner Accountable for effective use of service ... Key Responsibilities Restore customer confidence through direct handling of customer feedback in a thorough ... as required in the handling and resolution of cases Accurately record customer feedback in the Customer
  • STOW Group
  • Kraków
  • February 27
Field Service Engineer We are looking for a FieldService Engineer passionate about technology and customer ... customer sites (including cold storage). ✔ Provide technical support (L1 & L2) via helpdesk and remote ... opportunities (spare parts, service packs). ... Robotics Field Service Technician (m-w-d) Full-time Department: Robotics Movu Robotics, a company within ... success to join our After Sales & Service team : ✔ Test, repair, and maintain our shuttle systems at
  • CXG
  • Kraków
  • January 27
Good understanding of the automobile industry Passionate about automobiles and improving customer service ... Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments ... Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, ... with a trained eye for luxury Observe every detail - Assess the ambiance, level of service, digital ... Do you have a refined appreciation for high-end performance vehicles and the customer experience that
  • Reality Games
  • Kraków
  • February 15
Job requirements At least 1-year of previous customer service experience Knowledge of customer care tools ... Job description We are currently looking for a Junior Customer Support Specialist with a strong desire
  • Nokia
  • Kraków
  • January 27
Service Managers. ... in line with agreed Service Level Agreements (SLAs). ... You will be responsible for analyzing, troubleshooting, and resolving customer‑reported technical issues ... technical teams as well as internal stakeholders, including R&D, Integration and Delivery engineers, and Customer ... addition, you will support integration, delivery, and upgrade activities, ensuring smooth and reliable service
  • Akamai Technologies
  • Kraków
  • February 14
Reconciling payroll calculations prepared by the Payroll Providers for accuracy Providing excellent customer ... Be part of an excellent team who ensures employees are provided with best Payroll service. ... service for Akamai’s employees, managers, and other stakeholders by supporting them in payroll related
  • AVSystem
  • Kraków
  • February 18
issues within Service Level Agreements (SLAs), configure the application to meet customer business use ... line of support Ensure and maintain high satisfaction of our clients Cooperate with customers via Jira Service ... You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer ... Once you're in the role you will Manage customer issues related to the configuration and integration ... Very good troubleshooting skills and attention to details Personality You are Customer and Customer’s
  • IBM
  • Kraków
  • February 13
The Support team is a critical part of our service delivery organization, directly responsible for handling ... customer issues, escalating as necessary, and ensuring our customers have a best-in-class experience ... deliver critical functionality necessary for the success of our customers Coordinating and managing customer
  • Zendesk Group
  • Kraków
  • February 15
chaotic world of customer service. ... service. ... Cultivate a customer-centric approach within the team. ... It empowers organizations to improve customer engagement and better understand their customers. ... well-rounded Senior Software Engineer to be part of our efforts to use AI in providing the world's best customer
  • PerkinElmer
  • Kraków
  • February 15
network and distribution centers, providing the right solution, at the right time, to meet critical customer ... you select an experienced and trusted leader in scientific solutions, with the support of a global service ... development opportunities in multiple business areas and up to 4 additional days of vacation by length of service
  • Alsglobal
  • Kraków
  • February 13
service, and administration,* Contacting customers,* Maintaining the quality guidelines applied in an ... verification of new methods,* Participating in proficiency testing,* Cooperating with the sales department, customer
  • Capgemini Polska Sp. z o.o.
  • Kraków
  • January 27
service and client interaction,• Flexible and open-minded• Fluent EnglishWe don’t require professional ... first experiences with the recruitment area are welcome)• Excellent communication skills• Excellent customer ... Excel, VBA, RPA or customer care.• Flexible working hours thanks to the variety of projects: standard ... your role internally choosing from various job positions in areas such as finance, project management, customer
  • Antal
  • Kraków
  • February 24
service and continuously improves financial operations. ... service and continuously improves financial operations. ...   About your future employer: Our client is a global financial corporation that provides top-class customer ...   About your future employer: Our client is a global financial corporation that provides top-class customer
  • HSBC
  • Kraków
  • February 19
system stability is vital for seamless, reliable services, which minimises disruptions and maintains customer ... Resiliency for uninterrupted business processes to ensure seamless, reliable transactions and maintain customer ... to detail, coupled with the ability to understand and succinctly explain complex information, and a customer-oriented ... Improve controls, eliminate vulnerabilities and uplift service resilience, aligned with Future State ... The individual in this position is responsible for maintaining Production Stability and Service Resiliency
  • Tesco Poland
  • Kraków
  • February 20
Experienced Machine Learning Engineer to join a growing Data Science Engineering team. Deliver scalable products that improve customer service and operations. Previous experience as a ML Engineer or Software Engineer required.
  • Philip Morris International
  • Kraków
  • February 20
Lead order to invoice processes with a focus on delivering superior customer service while meeting customers ... Delivery team for resolution Drive customer orientation to the team Lead talent development of the Order ... Relationship Management) Collate all issues raised by the market, discussed it with the responsible team in Service
  • Jacobs
  • Kraków
  • February 15
Service – provide a consistently high-level of customer service and manage escalated cases and service ... client audits Reporting – run payroll related reports to support the needs of departments and customers Customer
  • Andersen
  • Kraków
  • February 24
layer that connects internal systems with external platforms, supporting scalable, reliable digital service ... support everyday processes and interactions, placing emphasis on reliability, scalability, and efficient service ... The customer is an international organization providing a variety of technology-enabled services for ... solutions. - Creative and customer-centered mindset when identifying and designing optimal user solutions ... with stakeholders to gather insights and continuously refine the product goal and track product KPIs, customer
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