926 customer service English-speaking jobs in Kraków

KPIs.Identify operational bottlenecks and improvement areas, implementing adequate measures to maximize customer ... Job Description: Service Delivery ManagerRole OverviewIn this high-impact leadership role, you will drive ... You will lead service delivery in a dynamic environment, enabling effective coordination across teams ... the success of service delivery operations by ensuring strong client relationships, operational excellence ... You will oversee project performance, guide managerial teams, and uphold high service standards through

Identify operational bottlenecks and improvement areas, implementing adequate measures to maximize customer ... Sponsor and conduct regular governance checkpoints, status meetings, and service delivery reviews. ... You will lead service delivery in a dynamic environment, enabling effective coordination across teams ... You will oversee project performance, guide managerial teams, and uphold high service standards through ... 100% from the Office Role Overview In this high‑impact leadership role, you will drive the success of service

culture focused on service excellence and continuous improvement**Customer Experience & Service Excellence ... continuous improvement initiatives to enhance service performance, operational efficiency, and customer ... quality· Establish staffing models, including shift coverage and follow-the-sun support· Foster a customer-centric ... This role serves as a key leader in IT Service Management (ITSM), aligning service desk operations with ... **Key Responsibilities****Global Service Desk Operations**· Lead and manage global, distributed service

documentation Deliver quality code to support customer journeys Embrace new technologies and champion ... Well, our Client offers just that What you’ll do: Create and update API/micro(nano)service design and ... Groovy or Java, Unix/Linux, Jenkins, GitHub Cloud Native Technologies: Kubernetes, Docker, Kafka, Istio Service

We have an exciting opportunity for you to join our team as Customer Financial Services Specialist.We ... have an exciting opportunity for you to join our team as Customer Financial Services Specialist.Who ... Join us and let's write our next chapter together.The Role:As a Customer Financial Services Specialist ... Join us and let's write our next chapter together.The Role:As a Customer Financial Services Specialist ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers

Manage customer storytelling projects (customer evidence creation, speaking engagement, and/or private ... Lead customer storytelling activation for regional Cisco Live events, including customer recruitment, ... Who You Are 7+ years of experience in customer-facing role(s), ideally focused on customer marketing ... As a Global Customer Advocacy Manager, you will own the end-to-end lifecycle of customer advocacy, identifying ... Passionate about the voice of the customer, social proof, and customer evidence, and their impact on

TheFP&A Customer Success Manager will own customer success by leading product implementation forcustomers ... Kraków, Lesser Poland Voivodeship, PolandAbout the job Customer Success Manager (hold)Want to shape the ... , maintaining thefocus on improving the quality of customer careProvide recommendations for possible ... modeling, standard reporting and more.Manage, interpret, and validate all data that is produced by the customer

Oracle Customer Data Management (CDM) experience preferred. ... We act as the single source of truth for core business entities like customer, product, and supplier ... Job Description We are looking for a dedicated Business Analyst to join our Customer & Supplier Primary ... technical engineering team, ensuring that our Primary Data solutions—specifically within the Oracle Customer ... Stakeholder Facilitation Act as the subject matter expert (SME) for customer and supplier data definitions

The Agile Service Delivery Owner leads end-to-end feature and epic delivery within the STP Tribe. This role ensures alignment with business priorities and Agile standards by coordinating across multiple squads and managing dependencies.

Service Delivery Manager I – Italy Claims Team Role Overview As a Service Delivery Manager I, you will ... Partnering with Italy collaborators and internal teams to ensure smooth service delivery. ... be responsible for leading the Italy Claims operations team in Kraków, ensuring high-quality service ... You will play a key role in managing service stability, client relationships, and continuous improvement ... Skills and experience that will lead to success Proven experience in managing teams in an operations or service

encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service

R&D Product Security Engineer - Digital Service Solutions Business Unit Service is at the forefront of ... , cybersecurity is a critical enabler for trusted, scalable, and compliant service delivery.Join BU Service ... providers / maintenance service providers). ... delivering advanced digital service solutions worldwide. ... Our Service R&D team focuses oncutting-edgetechnologies - toinnovate in areas of serviceable assets,

We are looking for an experienced professional who combines the capabilities of both a Service Manager ... The role requires close collaboration with business stakeholders and the ability to navigate both service ... business and technology initiatives.Work closely with business and technology stakeholders.Ensure high service ... quality and monitor service performance.Manage processes, incidents, and continuous improvement activities.Ensure ... expectations.Identify risks and recommend optimization opportunities.RequirementsProven experience in roles combining Service

field.What We OfferA diverse and inclusive work environment that reflects the perspectives of our diverse customer ... all IT functions.Analyze data trends and proactively identify improvement opportunities to enhance service ... Management (ITSM), Process Excellence, or Service Governance roles.ITIL certification strongly preferred ... and performance reviews.Act as a key interface between IT teams and stakeholders to ensure clarity on service ... processes, including AI/automation where applicable.Qualifications and ExperienceProven experience in IT Service

Service & Support (Product Engineering teams, Services, Support, Regions)Lead or participate in building ... Responsible for the complete customer support experienceOwn, troubleshoot and solve customer technical ... groupContribute to case deflection initiatives, automation and other digital self-help assets to improve customer ... knowledge sharing, technical coaching and mentoringDrive technical collaboration and engagement outside of Customer ... weekends and public holidays if requiredPreferred Qualifications2+ years prior product, technical support customer

About the role The Customer APIs team builds high‐scale, high‐performance services that power customer ... processes, testing, and operations Technology stack which we are using: · Integration Tools: Kafka, Azure Service

Establish a culture of service excellence, customer‑centricity, and continuous improvement across all ... Establish and govern a comprehensive GBS performance management framework, including KPIs, SLAs, customer ... Service Development & Transition Leadership Define and execute the enterprise GBS service development ... service design, platforms, and user experience. ... Expertise in Service Development, Shared Services Design, or equivalent methodologies.

inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Manager of Integration ServicesLocation: Cracow, PolandKey ResponsibilitiesResponsible for the entire IT service ... agreed roadmap with Stakeholders and Galderma IT framework.Consolidation and maintenance of 3 year service ... levels.Monitor and measure service compliance and risk; accountable to ensure appropriate standards ... roadmap and related capacity planning in collaboration with application consumers.Accountable for IT Service

Promoting ABB Service Standards and closely working with Service Owners on continues Improvements Service ... Working in close partnership with Service Owners, the Lead ensures the highest standards of service management ... Portfolio: Preparing and maintaining FTS Service Portfolio. ... This role leads strategic initiatives and programs focused on continuously improving service delivery ... excellence, financial performance, Service Portfolio and the consistent adoption of ABB standards within

Conducting in‑depth market research and analysis to identify emerging trends, competitive landscapes, and customer ... and assurance systems tailored for the Communication Service Providers (CSP ) market. ... Join us as a Senior Technical Product Manager to lead innovation within our scalable service management ... and technical analysis — PdM goes under the hood of the system: analyses logs, APIs, architecture, service