2873 customer service English-speaking jobs in Kraków
SAP Service Delivery Manager
- Hitachi Energy
- Kraków
- February 27
To growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle ... Ensure incidents are resolved efficiently to restore normal service operations as quickly as possible ... Area experience: Proven experience in Incident Management, IT service management (ITSM) or a related
SAP Service Delivery Manager
- Hitachi ABB Power Grids
- Kraków
- February 23
To growing SAP CoE ,we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle ... management processes, tools and workflows.Ensure incidents are resolved efficiently to restore normal service ... Functional or ABAP experience is a must.Area experience: Proven experience in Incident Management, IT service ... mindset with problem solving skills.Tolls experience:Experience with incident management tools (e.g., Service
Service Automation Business Analyst
- KION Business Services Polska
- Kraków
- February 21
Currently for our Service Automation Team, we are looking for a Business Analyst, who will play a key ... You will act as the bridge between business stakeholders, the Service Automation development team, and
Service Automation Business Analyst
- KION Group
- Kraków
- February 21
Currently for our Service Automation Team, we are looking for a Business Analyst, who will play a key ... You will act as the bridge between business stakeholders, the Service Automation development team, and
IT Service Delivery Analyst (m/f)
- Aon
- Kraków
- February 21
Join to apply for the IT Service Delivery Analyst role at AonIT Service AnalystThis position supports ... The analyst will be responsible for incident management, service monitoring, and driving operational ... excellence through data-driven insights and proactive service enhancements.Aon is in the business of ... Application Management Services (AMS), collaborates with infrastructure teams, and ensures adherence to service ... performance and ensure compliance with agreed-upon metrics.Conduct regular service reviews with internal
Service Desk Analyst
- IG Group
- Krakow
- February 20
The position requires technical troubleshooting abilities and excellent customer service skills. ... What you'll do: Triage incidents and service requests via phone, e-mail, communicator, Service Now ... Your role in the team: IG’s Service Desk team are the first point of contact between end users and IT ... service as quickly as possible, also where required, alert and / or escalate to the specialist support ... Demonstrate strong problem-solving skills and proactively suggest improvements for service efficiency
HR Employee Service Center Representative
- Laveer Engineering
- Kraków
- February 20
service at all HR Service request channels
Perform basic HR transactional tasks by management of employee ... You will provide support for and management of customer inquiries through an HR ticketing system, multiple ... Self‑motivation and willingness to learn
Knowledge of SAP HR, SuccessFactors, Service Now or other ... Service required
Adaptability and attention to details
Excellent written and verbal communication skills ... lessons learned
Qualifications
Excellent English: C1 minimum, read, write and speak
Experience in Customer
Senior IT Service Manager - SAP Security/Controls
- Philip Morris International
- Kraków
- February 20
The Role The Senior IT Service (Security) Manager / IT Service (Security) Manager is responsible for ... within area of SAP Security, including incident reports, service requests, and change logs. - Generate ... delivery meets contractual obligations and quality standards. - Maintain detailed service documentation ... detailed reports on service performance within area of SAP Security, highlighting key metrics and areas ... - Strong knowledge of IT Security/controls (10 years of experience in IT, including min. 5 years in service
IS Service Catalog Maintenance Intern
- EVERUPTIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
- Kraków
- February 17
Intern to create and maintain Excel reports, ensuring effective communication to stakeholders. Executes IS processes according to RACI specifications.
Client Service Core Specialist EMEA
- UBS
- Kraków
- February 16
function as part of the Client Service Core team with colleagues in different locations in Europe. ... and manage audit requests.Contribute to and potentially lead projects to further improve the Client Service ... excellent client services with continuous improvement on process efficiency and risk control.Client Service ... As a Client Service Core Specialist, you will work closely with CRMs and colleagues from different functions ... master's Degree in banking, finance, law, international business or equivalent3 to 5 years client service
Service Delivery Manager
- PHINIA Inc
- Kraków
- February 15
.* manage IT services for assigned sites, working with internal service teams and external service providers ... Technicians to deliver to the expected service-demand of our sites,* prioritize IT services work within ... ’ resources to provide effective IT services,* special focus on managing our Service Providers and Client ... team involvement, ownership, and delivery in change activity:* work with service teams for effective ... the assigned sites and provide reporting on top issues and status,* manages service delivery of IT services
SAP Service Manager FI/CO
- Getinge
- Kraków
- February 15
Profound experience in SAP Service Management – specifically, but not limited to, in the SAP FI/CO modules
Service Experience Designer
- Rolls-Royce
- Kraków
- February 15
part of the GBS transformation, this role is critical in shaping the next generation of employee and customer ... The Service Experience Designer works at the intersection of UX design, service design, digital experience ... Collaborate with the Service Experience Manager to map user journeys, pain points, and service moments‑that‑matter ... Ability to interpret journey maps, personas, and service blueprints. ... Join to apply for the Service Experience Designer role at Rolls-Royce
Why join Rolls‑Royce?
Senior IT Service Manager
- Philip Morris International
- Kraków
- February 15
, service requests, and change logs • Generate detailed reports on service performance, highlighting ... Service Reporting and Improvement: • Maintain detailed service documentation, including incident reports ... including vendor coordination and participate in service improvement efforts. ... This role sits at the intersection of technology, process, and service delivery, ensuring our solutions ... Compliance with SLAs, handles service requests, and manages routine incidents is also part of this role
Client Service Supervisor
- Brown Brothers Harriman & Co.
- Kraków
- February 15
Client Service Supervisor page is loaded## Client Service Supervisorlocations: Krakowtime type: Full ... Supervisor Custody**Brown Brothers Harriman is currently recruiting a Client Service Supervisor Custody ... If you are successful in your application to the Client Service Supervisor Custody role, you will ensure ... 3 days per week in the office /2 days for a parent of a child up to 4 years****Join us as a Client Service ... encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service
Client Service Supervisor - Fund Accounting - Alternatives
- Brown Brothers Harriman & Co.
- Kraków
- February 15
BBH:**Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service ... encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service ... Every day we come together as a diverse community of smart and caring people to deliver exceptional service ... support you to .Brown Brothers Harriman (BBH) is a global financial services firm known for premium service ... Every day we come together as a diverse community of smart and caring people to deliver exceptional service
Regional Service Manager
- Cyclad
- Kraków
- February 15
We are looking for an experienced Regional Service Manager to oversee IS Operations and service delivery ... Key Responsibilities:
Oversee IS service delivery and operational performance across the EMEA region ... IT, Computer Science, or related field
6-8 years of IT Operations experience, including 3+ years in Service ... plans
Support the deployment of global IS/IT policies and standards across the region
Manage vendor and service ... response, escalations, root-cause analysis, and corrective action follow-up
Ensure effective reporting on service
SERVICE IT CRACOW 7/8.000 pln gross Full time CoP
- PMSolutions
- Kraków
- February 15
, CoP
Responsibilities:
Respond to computer-related service and trouble calls. ... Service IT Specialist - Cracow
Location: Cracow
Salary: 7,000 - 8,000 PLN gross
Employment type: Full-time
Service Team Analyst II - Global Fix Experience
- Uber
- Kraków
- February 14
Customer Support in an IT/tech company
Uber's mission is to reimagine the way the world moves for ... serve three key functions:
Identifying system issues by monitoring signals
Analyzing bugs reported by customer-facing ... experience,
Uber Operations experience specializing in heavy investigations, end-to-end support to customer
IT Service Management Process Coordinator - FTC 12 months
- StoneX Group
- Kraków
- February 14
Responsibilities
Position purpose: We are looking for an IT Service Management Process Coordinator who ... Incident Management:
Work with product and service owners to ensure incidents are managed throughout ... As an ITSM Process Coordinator, you will work closely with product and service owners, operational teams ... known error database
Facilitate problem review meetings
Change Management:
Work with product and service ... Advisory Boards (CAB)
Create and deliver reports of status, achievement, and trends against KPIs and Service


























































