926 customer service English-speaking jobs in Kraków

regarding custody account structures / restrictions reviews and negotiates agreements with financial service

fixes, while participating in 24/7 on-call support and broader Ops/SRE responsibilities to help ensure service ... engineers, product management, support, and engineering partners to improve system behaviour, deliver customer

Ensure service delivery meets agreed SLAs, KPIs, and quality standards. ... you will combine people leadership, process expertise, and business partnering to ensure high-quality service

This role is accountable for regional service delivery, operational controls, workforce management, issue ... objectives and development plansEstablish a clear operating cadence across daily operations, weekly service

SLA agreements* Adherence to quality standards* Team Performance within defined standards and customer ... Native Dutch writing and verbal skills**At Strada, our values guide everything we do:*** **Anticipate Customer ... Criteria to monitor performance* Adherence to all Security and Compliance procedures* 100% Attainment of customer ... contract revisions* Manage and identify deviations from the contractually defined standard scope of service ... automation and innovation* Management of internal stakeholders* Liaise with the team to ensure the service

concerns in the areas of code maintainability, developer productivity and the customer experience Thinking ... keen attention to detail, results-oriented problem solver Knowledge and understanding of real-world customer-related ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company

management lifecycle Drive automation and improvement of service management processes Provide customer ... platforms knowledge Automation tooling experience Monitoring and observability tools Experience with service ... collaborate with stakeholders to analyze requirements, implement best practices, and continuously improve service ... documentation Develop application prototypes to validate concepts and designs Manage changes through the service

reliability.You willLead service recovery during production incidents and coordinate technical resolver ... across distributed application environmentsRespond to queries related to application behaviour and service ... implement permanent improvementsImprove monitoring, alerting and operational processes to increase service ... infrastructure issues, drive automation, and work closely with engineering and infrastructure teams to improve service

our systemWhat you bring:Deep understanding of the e-commerce domain and its processes, from both the customer ... challenges around e-commerce processes( ) Open to experimenting with AI( ) Experience building large service-oriented ... scale (across countries and continents)Knowledge of Python 3.12+ResponsibilitiesBuild components of a service-oriented

an EMEA Business Integration Lead to interact with the Client and our internal Operations Teams from Service ... an EMEA Business Integration Lead to interact with the Client and our internal Operations Teams from Service ... , runbooks, MI and shaping the team to supportWork with the Business leads to update changes to the Service

Client Services and Client Portal, owning the delivery of a consistent, scalable, and client‑centric service ... oversight, and service quality metrics Ensure consistent, accurate, and timely client communications ... Leadership Partner with the EMEA CCG Head of Strategy & Operations to define vision, strategy, and service ... regions Senior Client & Sales Partnership Partner with regional distribution leadership to align service ... retention and relationship deepening Act as a senior escalation point for complex, high‑impact client service

, tailored software development and integration services for the networking & cloud market.We drive customer ... Since the products developed by the team directly instantiate intent on our customer network, any defects ... discussions with valuable insights.Knowledge of SQL and NoSQL databases (e.g., MongoDB).Competency in service ... development.Good networking skill (L2 VPN, L3 VPN, EVPN, MPLS, SR, LDP, BGP and IGP)Understanding Cisco NSO service

We are strengthening our capability in Verification & Validation (V&V) to ensure that digital service ... role is responsible for defining and leading solution‑level verification and validation for digital service ... Make An Impact Define and lead solution‑level V&V principles, standards, and practices for digital service ... You will operate at the intersection of technology strategy, product development, and service delivery—bridging ... continuous evolution of V&V capabilities, keeping pace with state‑of‑the‑art digital engineering and service

service skills. ... Ensure seamless and consistent level of service through the different reporting channels. ... Leadership experience in customer support field preferred.· Knowledge of Travel Industry, Global ... culture of teamwork and cooperation based on Sabre’s Values.· Seeks out areas of operational and service ... software skills.· Excellent verbal and written communication skills in English,· Excellent customer

the chaotic world of customer service. ... AI Copilot is a multi-million ARR product that puts AI directly into the hands of customer service agents ... **The intelligent heart of customer experience**Zendesk software was built to bring a sense of calm to ... production.We ship to learn: our philosophy is to deliver early, deliver often, and iterate based on real-world customer

Understanding of CRM-driven customer processes and customer lifecycle management. ... marketing-related projects, including global rollouts, product communications, marketing initiatives or after-sales service ... Experience working with customer-facing digital products or services. ... Contribute to the successful delivery of customer-facing products and services across CRM platforms. ... Sponsors and key stakeholders to manage project scope, risks, resources and dependencies while supporting customer-facing

CD standards, and Internal Developer Platform (IDP) while driving automation, consistency, and self-service ... Platform Engineering & Automation Build and operate an Internal Developer Platform (IDP) to enable self-service

MES Practice by defining and executing the regional MES strategy, driving practice growth, building service ... programs, ensuring successful project execution, solution quality, governance, stakeholder management, and customer

a part of the Infrastructure, Security & Services Organisation, reporting directly into the Head of Service ... a part of the Infrastructure, Security & Services Organisation, reporting directly into the Head of Service ... of user journeys, onboarding, device provisioning, support flows, mobile device management and self-service ... platforms, collaboration platforms (Microsoft 365), endpoint management (Intune, SCCM), VDI/DaaS and service ... adoption and change management for new digital workplace tools and practices Manage the digital workplace service

Willingness to travel occasionally based on customer needs. ... In this role, you will be responsible for leading the end‑to‑end execution of customer implementations ... Oversee Hypercare phase, ensuring a smooth transition to Customer Success and long‑term account stability ... This role will primarily focus on strategic and complex customer implementations, often requiring in‑region ... Key Accountabilities Own and drive the full project lifecycle for customer implementations, from post‑sale