1958 customer service English-speaking jobs in Kraków

Join us as a Senior Client Service Representative! The Sr. Client Service Representative (Sr. ... CSR operates under less direction than the Client Service Representative and supports the guidance and ... encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service ... timely and accurate resolution of internal and client inquiries to ensure exceptional levels of client service ... Every day we come together as a diverse community of smart and caring people to deliver exceptional service

Senior Client Service Representative Senior Client Service Representative Location: Kraków Hybrid model ... Client Service Representative (Sr. ... days per week in the office / 2 days for a parent of a child up to 4 years Join us as a Senior Client Service ... CSR operates under less direction than the Client Service Representative and supports the guidance and ... timely and accurate resolution of internal and client inquiries to ensure exceptional levels of client service

Strong understanding of customer-oriented IT support service requirements. ... Own service performance reporting. ... with a proven track record of delivering service design and process engineering to join our IT Service ... Be the IT Service Management champion – run outreach and awareness campaigns. ... Define and document requirements for Service Management platform – ServiceNow.

Extensive knowledge of ServiceNow Six Sigma or similar Lean qualifications Strong understanding of customer-oriented ... with a proven track record of delivering service design and process engineering to join our IT Service ... departments, including software development teams, Service Operations, and infrastructure teams. ... As an IT Service Management subject matter expert, you will collaborate closely with multiple internal ... Define KPIs linked to company objectives Own service performance reporting Provide necessary process

Good customer service ethic. Previous sales experience preferred but not required. ... This shall be achieved by working with Customer Care, Service and Sales field teams, Product Specialists ... Interface with other departments as required, handling customer situations, research customer issues ... through customer contact to appropriate owner. ... Actively involved in Instrument and service lead generation.

Deep understanding of customer support best practices , including self-service, escalation management ... Implement Scalable Support Technologies: Leverage AI, automation, and self-service tools to improve operational ... Customer Experience Excellence: Champion a customer-first mindset, ensuring support interactions are ... efficiency and customer experience. ... , customer success, sales, and product teams.

customer experience and usability across all evoke core domains. ... In this position, you will lead the ideation & development of features to improve customer journeys, ... innovative, creative, and results-driven, multi disciplinary Technical Product Owner for the Cross domain Customer ... latest is from our competitors (inside and out of the industry), the current market trends and latest customer

technologies-expected :PythonFast APIKubernetesJenkinsDockerabout-project :Global Finance aspires to be the best finance function in the financial services industry, delivering powerful insights to our customers, within the bank and externally. We work as a seamless team to support HSBC’s businesses to deliver our strategy. This role is focused on building new, future-proof modelling solutions.

, creation of epics and writing of user stories and managing the product backlog.Create analysis of customer ... collaboratively and manage competing priorities.Great personal organisation to manage multiple concurrent customer

with basic knowledge in database performance.Experience of owning or leading the delivery a Java-based service ... RESTful API, micro-services and MQ (5+ years).Practical understanding and experience in high-availability service

developing, and operating distributed microservice systems written in Java and Spring Boot (Resilience4j, Service

About-project : The Senior Project Manager supports the Delivery Lead in managing the end-to-end delivery of the VS. This role is essential in ensuring efficient coordination across teams, maintaining project timelines and driving continuous improvement. responsibilities : Assist in creating and updating project plans, timelines and schedules, ensuring alignment with delivery goals.

Technologies-expected : Java Python Terraform Jenkins Git Hub about-project : The Senior Platform Engineer will work with the Technology team and Platform Owner to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies (e. g. Scrum, Kanban, Lean), and corresponding management of dependencies.

Technologies-expected : Java Bash Python about-project : HSBC Digital Business Services (DBS) is an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in London, India, China, Hong Kong, the US, Canada, Poland and Mexico. We build digital solutions that will impact the lives of over 41 million customers worldwide.

technologies-expected :JavaPythonNode. jsabout-project :We are seeking a talented and experienced Senior API Developer to join our dynamic team. In this role, you will be responsible for designing, developing, and maintaining robust and scalable APIs that power our innovative applications.

Technologies-expected : Java Script CSS ES6 HTML Type Script SQL Angular about-project : Our Wholesale Technology teams work closely with HSBC’s global Wholesale business to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely, and our staff to support them efficiently.

Writing database & client documentation, including procedures and definitions for customer environment

Technologies-expected : i OS about-project : Your work will be focused around maintaining and changing HSBC GPB public website. It provides a range of information and tools focused on financial services & investment solutions tailored to high-net-worth individuals. It offers insights into wealth management and investment strategies.

Technologies-expected : Java Bash Python AWS about-project : HSBC Digital Business Services (DBS) is an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in London, India, China, Hong Kong, the US, Canada, Poland and Mexico. We build digital solutions that will impact the lives of over 41 million customers worldwide.

One of our most strategic products is a global digital identity validation & authentication service that ... Script about-project : In today’s digital world, HSBC needs to continuously develop innovative ways of customer ... Our product enables customer to capture their government issued identity document (including passport