1454 customer service English-speaking jobs in Kraków

Software & AI Engineer needed for full-stack development using Python and ReactJS. Develop AI-powered data management solutions on GCP, including AI/ML for data controls and risk detection. Contribute to enterprise-scale applications and cloud-native best practices.

Work closely with delivery, design, operations, risk, compliance, and customer teams to ensure successful ... payments product strategy to support growth, reduce costs, meet regulatory requirements, and enhance customer ... requirements and solutions that meet client expectations and operational needs, improving CX/UX to lower customer

Lead the Digital Solutions Group globally, setting the vision and priorities for AI in the business. Act as Entity Lead for the local technology team, providing people leadership and governance. Coordinate AI solution deliveries across locations, ensuring alignment with the Digital Solutions business strategy. Partner with Product Owners and stakeholders to shape and deliver AI-powered solutions.

Tech Lead (XVA) will serve as a senior developer, accountable for end-to-end project delivery. Responsibilities include implementing assigned modules, collaborating with stakeholders, and providing production support. Requires a Bachelor's or Master's degree in a related field or equivalent experience, a strong track record of building scalable backend systems, and proficiency in Java/Scala, database technologies, and backend frameworks.

Ensure production availability of your service – if you build a service, you own the service. ... as well as setting the technical direction for the service. ... Tech Lead you will be responsible for the technical leadership of the team: this means designing the service

Representing the voice of the customer and striving to understand and reflect it in the product roadmap ... Service delivery: ensuring the delivered solution is consistent with the requirements, verifying the ... technology vendors and 3rd‑party partners on their technology roadmaps to meet future demand and optimize service

providers, ensuring they meet agreed service levels and contractual commitments.Promote a customer‑focused ... We are seeking a Senior Manager, Global Service Desk & Field Services based in Krakow, Poland. ... This role will lead the global Service Desk and Field Services teams, delivering high‑quality IT support ... day‑to‑day global service desk operations, ensuring incidents and requests are resolved within agreed ... Management processes aligned with ITIL best practices.Monitor and report on service performance using

field.What We OfferA diverse and inclusive work environment that reflects the perspectives of our diverse customer ... all IT functions.Analyze data trends and proactively identify improvement opportunities to enhance service ... Management (ITSM), Process Excellence, or Service Governance roles.ITIL certification strongly preferred ... and performance reviews.Act as a key interface between IT teams and stakeholders to ensure clarity on service ... processes, including AI/automation where applicable.Qualifications and ExperienceProven experience in IT Service

Our customer is a leading agriculture company helping to improve global food security by enabling millions ... As we shift towards a more data-driven organisation, the Data Owner for the Customer & CRM Core domain ... plays a critical role in ensuring that customer data is trusted, well governed, and fit to support grower ... data products in the Data Product Hub accurately reflect business requirements Represent the Customer ... Your focus is on defining what good looks like for customer data: the standards, the quality, the ownership

Join our Customer Success team to drive client satisfaction and successful Cloud ACS implementations! ... training and empower clients to maximize the value of Cloud ACS Drive product innovation by gathering customer ... feedback Support the Presales team in PoCs coordination Requirements Proactive, customer oriented professional ... XML, scripting languages, or Java-like languages) to create simple workflow automations tailored to customer

English level B2 or higher Excellent customer advocacy and soft skills Strong problem-solving abilities

English level B2 or higher Excellent customer advocacy and soft skills Strong problem-solving abilities

High-impact role with direct involvement in customer-facing technical implementations. ... Professional growth through close interaction with product, engineering, and customer teams. ... Ensure product stability and successful implementation in diverse customer-specific environments. ... Provide high-touch technical support and guidance to customer engineering teams throughout the integration ... nettoVAT/h Full-time job Responsibilities Lead hands-on technical integration of AutoAI products within customer

Improve service health, automation, operational resilience, and runbook-driven incident response. ... The person in this role will be responsible for the on-premises HashiCorp Vault service, supporting backend ... Develop documentation, runbooks, and self-service materials for internal engineering teams and stakeholders ... and maintain relationships with business stakeholders and cross-functional technical teams to align service ... Familiarity with large-scale enterprise technologies and operating in Agile environments using Jira and Jira Service

Conducting in-depth market research and analysis to identify emerging trends, competitive landscapes, and customer ... and assurance systems tailored for the communication service providers (CSP) market. ... Join us as a Senior Technical Product Manager to lead innovation within our scalable service management ... and technical analysis — PdM goes under the hood of the system: analyses logs, APIs, architecture, service

Participate in improving Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error ... Proficient in building service‑oriented architectures and cloud‑native distributed systems.

the chaotic world of customer service. ... Zendesk builds software for better customer relationships. ... Your favorite brands maximize our products to engage you as a customer, and we lead the industry with ... tech company****At Zendesk, we get passionate about building software that delivers the ultimate customer ... **Job Title: Senior Program Manager, Product Development - Unified Customer Analytics**## ****An industry-leading

Establish a culture of service excellence, customer‑centricity, and continuous improvement across all ... Establish and govern a comprehensive GBS performance management framework, including KPIs, SLAs, customer ... Service Development & Transition Leadership Define and execute the enterprise GBS service development ... service design, platforms, and user experience. ... Expertise in Service Development, Shared Services Design, or equivalent methodologies.

commitments.* Promote a customer-focused culture across the support teams, encouraging accountability ... inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Senior Manager of IT Service Desk & Field Services page is loaded## Senior Manager of IT Service Desk ... providers delivering Service Desk and Field Services, ensuring they meet agreed service levels and contractual ... **Role: Senior Manager, Global Service Desk & Field Services****Location: Krakow – 3 days/week onsite

Strong communication and customer service skills. Eagerness to help and provide service to users. ... Stress-resilient, capable of handling customer queries calmly. ... cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer ... identify and propose improvements to support processes and operational efficiency Act as a reliable and customer-focused ... Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM).