2746 customer service English-speaking jobs in Kraków

Owners and Service Delivery team.  ... At Imperial Brands the EUS Service Owner is responsible for the operation of End User Services within ... In this role you will be reporting to Head of IT Infrastructure and will work closely with the other Service ... By joining us in our Global Business Service hub in Krakow you will become a part of an inclusive, innovative ... expertise and consultation at various levels across the organisation Maintenance and forecasting of service

training, and performance management.• Act as the escalation point for major incidents, problems, and customer ... procedures in collaboration with the service partner to optimize service operations.• Coordinate with ... and the service partner to identify areas for service improvement and implement process enhancements ... Your Role:• Manage and lead a team of L1, L2, and L3 support technicians ensuring high-quality service ... management, problem management, and service desk operations.• Collaborate with internal stakeholders

Responsibilities: Manage the monthly financial close process for the Verisk Service Center, including ... Accounting is strongly preferred) Working knowledge of GAAP and/ or IFRS rules required Experience in a service

Customer & Consumer Management: Manage IT customer relationships and end user consumers to understand ... Service Level Management: Define and maintain service level agreements (SLAs) for print services. ... ongoing print service requirements globally. ... organization (or a related competence) - and the ability to display your experience through operational, customer ... Vendor Management: Manage relationships with print service vendors (currently hardware – Canon; software

Client Service Delivery Coordinator supports service delivery by providing expertise in ongoing operations ... Client Service Delivery Coordinator Overview Broking Team collaborates closely with brokers and ... issues Suggesting and implementing changes to tools and documentations needed to support effective service ... delivery Backing up team manager, if required Continuous improvement: Making sure that the level of service

customer group ensuring execution of requirements within budgeted costs and time schedule. ... Strong Customer, Team and Delivery focus. Strong sense of responsibility for end-to-end delivery. ... Review Service Level Agreements (SLAs) and corresponding service monitoring & controlling metrics to ... Responsible for budget for service portfolio.  ... Description : As IT Service Manager you are responsible for the design, integrity, quality, as well

delivery Service Integration demands and projects. ... Deliver ServiceNow related projects within the Service Integration Portfolio. ...  program and project management service to all appropriate stakeholders and facilitate the successful ... Description : Support the IT Service Integration PMO function in providing a comprehensive and professional

service delivery model. ... Former Client service experience would be an advantage. ... Client Service Senior Specialist who will provide proactive management of Asset Manager relationships ... , through regular service review and professional and timely communication with business units and clients ... Liaise with the internal service teams to solve enquiries raised and collaborate to build a cohesive

Client Service Representative serves as a primary contact for clients and internal operational teams. ... We Offer: 2 additional days added to your holiday calendar for Culture Celebration and Community Service ... timely and accurate resolution of internal and client inquiries to ensure exceptional levels of client service

As a ServiceNow Service Delivery Manager your role will be to ensure the effective delivery and support ... and provide regular updates to management on service performance and improvement initiatives Act as ... the main point of contact for all ServiceNow-related issues and escalations Ensure seamless service ... delivery by coordinating with various stakeholders, including internal teams and service providers ... reviews and gather feedback to improve service delivery Analyse incident trends and implement proactive

Monitors the delivery of business objectives and customer experience for PMO services. ... / optimization of internal and cross-functional processes related to IT Service delivery or IT Service ... all Service Integration Project Managers. ... Service Integration Portfolio Lead for the wider PPM capability within HE IT. ... Description : As Service Integration PMO Manager you will be accountable for planning, coordinating

Good customer service ethic. Previous sales experience preferred but not required. ... This shall be achieved by working with Customer Care, Service and Sales field teams, Product Specialists ... Interface with other departments as required, handling customer situations, researching customer issues ... Actively involved in Instrument and service lead generation. ... through customer contact to appropriate owner.

comprehensive technical service for TE Energy Sales, Customer Service, Product Management, and particularly ... It works closely with Product Management, Sales, Customer Service, Quality Management, Manufacturing, ... Strong customer service skills COMMUNICATION Strong communication skills both written and oral ... CUSTOMER ORIENTATION Customer-oriented mindset Ability to identify and anticipate customers’ needs ... sales and business development Defining, selecting and verifying products / solutions applicable to customer-specific

Service, Procurement, General Ledger, Digital Transactions and more. ... Service experience who has an analytical mindset and willingness to develop in accounting. ... reduce Past Due Receivables improvement, Performing credit assessment and setting credit lines per Customer ... Service or other finance departments, Working knowledge of SAP experience or other ERP will be an asset ... remittances with insufficient data, Cooperation with other internal departments of PerkinElmer as: Customer

As a Technology Service Lines Manager, you will be working for our client, a global leader in banking

track relevant metrics, Key Performance Indicators (KPIs), and SLAs to measure operational efficiency, customer ... Management: Actively engage with internal stakeholders to understand their needs and incorporate them into a customer-centric ... Negotiate contracts, ensuring competitive pricing and comprehensive service scope. ... Our vision is to be the destination for scheduling, empowering service providers to thrive and consumers ... The Global Service Desk Manager’s role is about setting up and coordinating the work of a Global Help

Department, but working closely with almost all Company Departments, such as Product and Development, Customer ... Skills and Experience – Desirable Good understanding of Agile methodologies Strong interpersonal skills, customer ... The IT Service Management Engineer area of responsibility: Deliver and apply ITSM policies, processes ... Job Description An exciting new opportunity in our IT Service Management Team dedicated to provide governance ... process improvement opportunities and incident reduction Generate and understand and share statistical service

Job title: Head of Service Delivery Job Description: Drive on-time, accurate and quality service delivery ... To own and manage the delivery of client processes in accordance with contracted Service Level Agreements ... frameworks; Establish and review Key Performance Indicators and ensure that these are aligned with Service ... and costs; Manage escalated service and contractual issues; Lead, implement and deliver process improvement ... optimize capacity models to handle peak volumes in a multi-site / shift scenario with a view to balance service

Capita Poland supports clients across various sectors, including local government, customer service, ... general ledgers, reporting, financial analysis, claims processing, systems implementation, technical customer ... To own and manage the delivery of client processes in accordance with contracted Service Level Agreements ... Job Description What you’ll be doing: Drive on-time, accurate and quality service delivery within agreed ... frameworks; Establish and review Key Performance Indicators and ensure that these are aligned with Service

As a Service Delivery Analyst (Crypto), you will be working for our client, a global leader in cybersecurity