926 customer service English-speaking jobs in Kraków

Job Description Zendesk's mission is to make Customer Experience better - for every brand, every customer ... We design and ship the fine‑granular, contextually rich datasets that power Zendesk's customer‑facing ... Our data assets serve external customers and internal stakeholders in equal measure, but the customer‑facing ... across code, dbt models, and datasets, helping teams build and improve the data assets behind Zendesk’s customer‑facing

engineers, cybersecurity experts, and external development partners to transform ideas into scalable customer‑facing ... service solutions worldwide. ... service solutions worldwide. ... Our Service R&D organization develops next‑generation digital service solutions that leverage IoT, cloud ... Our Service R&D organization develops next‑generation digital service solutions that leverage IoT, cloud

We are looking for a skilled Senior (Full-Stack) Kotlin Engineer as service agreement collaborator.

Service, and external customers to resolve complex issues.Identify process improvement opportunities ... , and daily operational reviews.Drive collection effectiveness and oversee the timely resolution of customer ... performance of our Collections & Disputes function, drive operational excellence, and make a direct impact on customer ... results.Your RoleLead and support a team of Collections & Dispute Analysts, fostering a high-performance and customer-focused ... disputes.Coordinate workload, priorities, month-end activities, and process escalations.Partner with Finance, Sales, Customer

SRE Engineer focused on improving production service reliability, operability, and observability. Responsibilities include implementing monitoring, incident support, and automation using IaC and SRE tooling.

Tests execution according to test specifications and customer requirements. ... Mechanical service skills or experience (documented or hobby) b. ... Electrical service skills or experience (documented or hobby) 6.

Customer and service orientation; ownership and accountability. ... units, and other GBS towers; hold regular service review calls. ... Monitor customer satisfaction and complaints; ensure timely follow-up and resolution. ... The role focuses on leading and developing people, ensuring service delivery in line with agreed KPIs ... Operations & service delivery Manage day-to-day operations of the master data team, ensuring timely

performance through effective coordination with Service Owners and Global IS teamsManage risk, change ... Software and SaaS IS CategoryEnsure services are clearly defined, prioritized, funded, and governedOversee service ... ensure successful execution of IS strategy and objectivesRequirements8+ years of experience in IS/IT service ... additional language skills are an advantageCore CompetenciesDemonstrates extensive experience in IT Service ... management and foster collaboration to achieve IS strategy objectives.Highest-signal resume keywordsIT Service

improvement.Gather, analyse and document business and functional requirements, working closely with Domain and Service ... and skills).Translate business needs into functional requirements and system solutions aligned with customer ... of IT infrastructure and applications.Mission‑oriented and passionate about the delivery of quality customer

As a primary customer liaison, you will build long‑term relationships and act as a customer advocate, ... suite Analyze customer requirements and new product features to develop customer adoption and enhancement ... Key Responsibilities Lead a key enterprise customer in the IT Operations and implementation of Veeva ... stakeholders Oversee customer release management programs and IT operations for Veeva Quality Cloud ... liaison, managing all communication and relationships between the project team, customer, and internal

If you are passionate about building large-scale customer- and employee-service platforms, leading teams ... experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service ... - and Employee-service systems.Experience scaling and modernizing legacy systems while maintaining business ... The platform you will be working on is used daily by tens of thousands of customer support agents, including ... Your work will power thousands of businesses and millions of customer interactions worldwide.Work with

forms, reports, and integrations with other HR systems. develop and implement best practices for HR service ... Responsibilities analyze client requirements and design solutions using ServiceNow HRSD to meet their HR service

feature on the corresponding vehicle platform Define product parameters and functionality according to customer ... end-to-end responsibility for proper alignment, implementation, and delivery of assigned features Analyze customer

management lifecycle Drive automation and improvement of service management processes Provide customer ... collaborate with stakeholders to analyze requirements, implement best practices, and continuously improve service ... platforms knowledge Automation tooling experience Monitoring and observability tools Experience with service ... documentation Develop application prototypes to validate concepts and designs Manage changes through the service

the team.Leverage AI expertise to build development tooling and enhance cloud product deployment and Service ... information and assets from cyber attacks and enable security operators worldwide.ResponsibilitiesBuild customer-facing ... high-quality user experiences.Strong collaboration skills, with a demonstrable ability to work across customer ... workflows.Experience3+ years of experience building and launching successful, user-centric, full-stack products.Deep customer

Partner with Finance, Sales, Customer Service, and external customers to resolve complex issues. ... Drive collection effectiveness and oversee the timely resolution of customer disputes. ... You will ensure timely collection of receivables, effective resolution of customer disputes, and delivery ... performance of our Collections & Disputes function, drive operational excellence, and make a direct impact on customer ... will: Lead and support a team of Collections & Dispute Analysts, fostering a high-performance and customer-focused

reporting and dashboard solutions that increase visibility of loyalty program performance and enable self-service ... experience.An international team focused on continuous improvement and customer value.Opportunities ... performance evaluation.Define, maintain, and evolve KPIs that measure loyalty program performance, customer ... engagement, retention, and customer value.Build dashboards, reporting solutions, and measurement frameworks ... retention, subscription products, membership models, or customer lifecycle analytics.Experience measuring

field.What We OfferA diverse and inclusive work environment that reflects the perspectives of our diverse customer ... Management (ITSM), Process Excellence, or Service Governance roles.ITIL certification strongly preferred ... IT Process Excellence Manager to lead the governance, optimization, and performance management of IT Service ... all IT functions.Analyze data trends and proactively identify improvement opportunities to enhance service ... and performance reviews.Act as a key interface between IT teams and stakeholders to ensure clarity on service

located in Poland and Ukraine.There are currently 8 development teams involved in the project (7 on the customer ... Bus)Experience working with Azure Service BusKnowledge of unit testing and xUnitWork format: hybrid ... with Entity FrameworkStrong knowledge of Microsoft SQL ServerExperience with Microsoft Azure (Azure Service

quality through performance management, customer insights, digital tools, AI, and continuous improvementSkills ... , and employee experienceManage facility providers, landlords, and vendors to drive performance and service ... years’ experience in workplace, facilities, or integrated facilities managementStrong background in service ... efficiency and optimizationLead workplace risk, business continuity, and crisis management activitiesImprove service