1454 customer service English-speaking jobs in Kraków

inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... A strong track record of managing complex, multi-vendor, global IT service environments. ... in Krakow, this is an exciting opportunity to join Galderma’s growing IT presence in Poland as an IT Service ... Ensure reliable, compliant, and high-performing IT service delivery that effectively supports global ... Establish and enforce a robust service governance framework, including integrations, data flows, and

service to both internal and external clients, Provide service support for accounts (handling service ... with achievement of Client’s project, Build and maintain client relationships by providing excellent customer ... growth attainment, Contribute to ongoing business development, marketing and sales efforts, Manage customer ... individual client requests), Ensure timely and successful delivery of the company services according to customer

the chaotic world of customer service. ... Zendesk builds software for better customer relationships. ... Your favorite brands maximize our products to engage you as a customer, and we lead the industry with ... tech company****At Zendesk, we get passionate about building software that delivers the ultimate customer ... **Job Title: Senior Program Manager, Product Development - Unified Customer Analytics**## ****An industry-leading

Experience supporting business growth through service expansion, value creation, and enhanced customer ... Responsibilities Defines and evolves the operating model for planning service delivery across European ... Experience designing and leading operating models, including service delivery frameworks, governance ... Control Tower teams in Krakow, ensuring resource alignment, capability development, and consistent service ... experience in client‑facing roles, managing senior stakeholder relationships and delivering against service

Strong communication and customer service skills. Eagerness to help and provide service to users. ... Stress-resilient, capable of handling customer queries calmly. ... cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer ... identify and propose improvements to support processes and operational efficiency Act as a reliable and customer-focused ... Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM).

**Suggested Skills:**Budget Management, Coaching, Communication, Customer Service, Customer-Support, ... queues, workload distribution, and staffing levels; make real-time adjustments to ensure service level ... are handled in accordance with established policies, procedures, and service standards.* Monitor ticket ... **Own Escalations & Complex Issues*** Act as an escalation point for complex or high-impact customer ... will help scale support operations while maintaining a strong culture of accountability, learning, and customer

Manager of Clinical Management IT Services (Service Owner)Location: Krakow - 3 days/week onsite. ... roadmap, shaping and maintaining a 3-year Clinical IT service roadmap covering demand, capacity, and ... and alignment with business and regulatory requirements within a GxP-regulated environment.Drive the service ... , ensuring end-to-end delivery aligned with business priorities, timelines, and cost models.Oversee service ... across financials, resources, compliance, and technical performance.Establish and enforce a robust service

with Intellias, they are building a modern Digital Ecosystem focused on eCommerce, personalization, customer ... position requires a strong combination of strategic thinking, hands-on operational management, and customer-oriented ... Responsibilities Own and manage end-to-end support delivery operations, ensuring service stability and ... outcomes Collaborate closely with stakeholders to support smooth service transitions and operational ... looking for a Support Delivery Manager who will lead and scale IT support operations while ensuring service

technologies-expected : ITIL about-project : Are you a skilled Incident Manager passionate about service ... Strong leadership and coordination abilities, with a proactive approach to service improvement. ... We are seeking an OT Network Service Operations Incident Manager to lead resolution activities for critical ... Collaborate with global IT and engineering teams, vendors, and service providers to coordinate recovery ... Represent Service Operations during crisis and problem resolution meetings, escalating issues as appropriate

Job OverviewJoin us as a Technical Project Manager (Market Service) at Capgemini Engineering, the world ... and integration methodologies.Familiarity with operator business models and technology drivers.Strong customer

Responsibilities Work as part of the Managed Data Service team, supporting customers with their data‑ops

about-project : Unleash seamless cybersecurity service — elevate user experiences through expert coordination ... You will play a pivotal role in ensuring smooth project execution and top-tier service delivery within ... As a Senior Cybersecurity Service Coordinator, you will be working for our client, a leading organization

The customer is a UK-based financial services provider specializing in digital banking solutions. ... ) for a project developing digital banking products and ensuring quality, reliability, and seamless customer ... With a strong focus on simplicity, agility, and customer-centric design, they aim to modernize the banking ... It aims to support customer onboarding, expand savings account offerings, improve market competitiveness ... innovative products, including savings accounts, loans, and mortgages, designed to cater to specific customer

Design unified customer profile structures and implement identity resolution logic. ... Expertise in data modeling, identity resolution, and customer profile unification. ... Requirements Hands-on experience with Salesforce Data Cloud and Customer 360 architecture. ... overview The Salesforce Data Cloud Senior Developer will focus on building and maintaining a scalable customer ... This includes data ingestion, identity resolution, customer profile unification, and data modeling aligned

that meet customer needs. ... Experience in a customer‑facing role within the Information Technology industry. ... Serve as the central point of contact, leading an account team to deliver customer success. ... Qualifications Customer‑advocate mindset with a passion for delivering technical solutions. ... Ensure customer success by understanding requirements, leveraging best practices, and offering services

The role includes some customer-facing interactions and also involves producing technical documentation ... The Technical Consultant will join the Customer Experience team, with a strong focus on system integrations ... key role in implementing the spend management suite by deploying and configuring integrations with customer ... and guide customers in the use of REST APIs and system-to-system integrations Support internal and customer ... Operations, and R&D Prepare technical specifications and data mapping documents in collaboration with customer

Translate customer problems and business requirements into clear, well‑scoped product specifications ... Comfortable working cross‑functionally with engineering, sales, and customer‑facing teams to align on ... Evidence of data‑informed decision‑making, using customer feedback, usage data, and market signals to ... Partner closely with engineering, design, sales, and customer success to drive features from definition ... Conduct continuous customer and market discovery to validate priorities, surface unmet needs, and sharpen

About the role The Customer APIs team builds high‑scale, high‑performance services that power customer ... processes, testing, and operations Technology stack which we are using: · Integration Tools: Kafka, Azure Service

Job Description SummaryAs a Digital Core Transformation Lead for Global Logistics, Supply Chain, and Service ... strategic initiatives and execution across the Digital Core Produce to Deliver (P2D) and Deliver to Service ... Transportation (OTM Cloud), WMS, Global Trade, 3PL connectivity, Freight Payment, Dangerous Goods, Service ... OTM/GTM Cloud, WMS Cloud, Advanced Inventory, etc.Experience with analytics and KPI frameworks for service ... UAT sign‑off, operational readiness (SOPs, carrier setup, freight audit readiness, 3PL SOW alignment, service

directly into communication service providers’ infrastructure. ... Additionally, the role requires supporting a customer based in Seattle (Pacific Time Zone). ... Expect complex integrations, multi-vendor environments, and tricky customer setups – not “status update ... You will be responsible for delivering our device management, service activation, and monitoring solutions ... proven track record of managing deployments of complex software systems, preferably for communication service