2712 customer service English-speaking jobs in Kraków

Project Manager, Service BU page is loaded Project Manager, Service BU Apply locations Krakow, Lesser ... Ensure compliance with industry standards and best practices within Service Business. ... You will manage transformation projects end-to-end to implement various IT solutions for Service BU, ... You will work together with Service Transformation team and IT project delivery organization, bridging ... time Remote: No Job Description: The opportunity As Project Manager you are part of the overall IT Service

Experience of working on IT service resilience programme that are focused to improve customer experience ... Leading initiatives around improving adherence to IT service controls and service management key control ... includes developing new mobile apps and online experiences; using digital messaging to enhance our customer ... Experience of working in relevant technical environments similar to the digital customer facing applications ... What you’ll do Working with key stakeholders to define, monitor and excel against our service quality

Overview UK Broking Team collaborate closely with the UK T eams consisting of brokers and consultant s . We provide complex support in administrating client’s policies throughout the year and helping them make the best decisions. The main activities include preparing renewal documents, analyzing membership data, performing calculations, preparing different kinds of reports and making conclusions.

This component is essential for ensuring that when a customer receives a document, they can securely ... be working for our client, a leading insurance company, on a critical project focused on enhancing customer ... the lead in designing and developing a new microservice responsible for the management and storage of customer ... security and integrity of password storage and retrieval processes Creating and managing services for the customer

platforms used within the customer organization. ... We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding ... Level Management, CMDB, Knowledge Management, Service Request Management Methodical and focused approach ... Experience on core ServiceNow modules like Incident Management, Problem Management, Change Management, Service

for personal data included in my application to be processed for the purposes of recruitment in HSBC Service

for personal data included in my application to be processed for the purposes of recruitment in HSBC Service ... are looking for Business and Data Lead Analyst to join our team and play a key role in translating customer ... What you’ll do Work closely with the Product Owner to understand customer requests and define user requirements ... feasibility and impact Utilize tools like Excel, SQL or BI tools to extract insights from data Translate customer

Strong customer focus with a drive to deliver standards of service to internal clients at least equivalent ... Technology and Engineering organisation, providing a Cybersecurity security technology controls consultancy service

reporting e.g. service delivery metrics, KPIs, KCIs, and performance dashboards. ... activities and ensuring the creation, collection and processing of key data points to feed into relevant service

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity Big Bank Funding. FinTech Thinking.

What you’ll do Be accountable for ensuring effective tests to cover requirements and customer behaviour ... for the QA and test activities in relation to exploring the software from both a technical, staff and customer ... have to succeed in this role Excellent knowledge of the testing process, digital / Staff channels, and customer ... decision-making skills, with the ability to make clear judgments based on a range of factors, e.g. risk, customer

UI Developer Some careers shine brighter than others Our Technology teams work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world; to bank quickly, simply and securely. We also run and manage our IT infrastructure, data-centres and core banking systems that power the world’s leading international bank.

code and insert effective touch points with specialized applications needed for the payment journey (customer ... resilience, service sustainability and recovery time objectives are met. ... technical architecture design and participate in development for the application of CBCC PCS, ensuring service ... JVM tuning and diagnostic for application troubleshooting and performance-optimization; docker, k8s, service

Maintain service-level capacity models aligned with performance targets and licensing constraints. ... You will forecast service consumption, support development planning, inform commercial discussions, and ... Analytical mindset with the ability to model service growth and translate data into actionable insights

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Build and Knowledge Share with the Service Delivery team, and other customer fora, for them to be able ... cybersecurity network offerings A background in information systems, technology, architecture, design, and service

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity Global Enterprise Risk Management (ERM) is a sub function of Group Risk and Compliance.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Ensure service resilience, service sustainability and recovery time objectives are met for all the software ... needs as part of the Customer Journey and they may have budget, quality and delivery responsibility ... Provide support to DevOps teams working at all stages of the life cycle with a strong customer focus ... across GB/GF boundaries, identifying and developing the most appropriate Technology solutions to meet customer ... Provide support in identification and resolution of all incidents associated with the IT service, as

includes developing new mobile apps and online experiences. using digital messaging to enhance our customer