1357 customer service English-speaking jobs in Kraków

Partner with Finance, Sales, Customer Service, and external customers to resolve complex issues. ... Drive collection effectiveness and oversee the timely resolution of customer disputes. ... You will ensure timely collection of receivables, effective resolution of customer disputes, and delivery ... performance of our Collections & Disputes function, drive operational excellence, and make a direct impact on customer ... will: Lead and support a team of Collections & Dispute Analysts, fostering a high-performance and customer-focused

management lifecycle Drive automation and improvement of service management processes Provide customer ... collaborate with stakeholders to analyze requirements, implement best practices, and continuously improve service ... platforms knowledge Automation tooling experience Monitoring and observability tools Experience with service ... documentation Develop application prototypes to validate concepts and designs Manage changes through the service

reporting and dashboard solutions that increase visibility of loyalty program performance and enable self-service ... experience.An international team focused on continuous improvement and customer value.Opportunities ... performance evaluation.Define, maintain, and evolve KPIs that measure loyalty program performance, customer ... engagement, retention, and customer value.Build dashboards, reporting solutions, and measurement frameworks ... retention, subscription products, membership models, or customer lifecycle analytics.Experience measuring

engineers, cybersecurity experts, and external development partners to transform ideas into scalable customer‑facing ... service solutions worldwide. ... service solutions worldwide. ... Our Service R&D organization develops next‑generation digital service solutions that leverage IoT, cloud ... Our Service R&D organization develops next‑generation digital service solutions that leverage IoT, cloud

A successful candidate must be energized by building deep data-driven customer empathy, collaborating ... Discover and deeply understand both internal engineering, external customer needs, and market research ... test, ship, and operate software with AI embedded in the workflow - spanning IDE experiences, self-service ... Lead with a data-driven approach, utilizing both qualitative and quantitative data from deep user, customer ... Serve as the tip-of-the-spear for cloud transformation by creating faster, automated, and turnkey self-service

SRE Engineer focused on improving production service reliability, operability, and observability. Responsibilities include implementing monitoring, incident support, and automation using IaC and SRE tooling.

Job Description Zendesk's mission is to make Customer Experience better - for every brand, every customer ... We design and ship the fine‑granular, contextually rich datasets that power Zendesk's customer‑facing ... Our data assets serve external customers and internal stakeholders in equal measure, but the customer‑facing ... across code, dbt models, and datasets, helping teams build and improve the data assets behind Zendesk’s customer‑facing

This role is accountable for regional service delivery, operational controls, workforce management, issue ... objectives and development plansEstablish a clear operating cadence across daily operations, weekly service

quality through performance management, customer insights, digital tools, AI, and continuous improvementSkills ... , and employee experienceManage facility providers, landlords, and vendors to drive performance and service ... years’ experience in workplace, facilities, or integrated facilities managementStrong background in service ... efficiency and optimizationLead workplace risk, business continuity, and crisis management activitiesImprove service

forms, reports, and integrations with other HR systems. develop and implement best practices for HR service ... Responsibilities analyze client requirements and design solutions using ServiceNow HRSD to meet their HR service

We are looking for a skilled Senior (Full-Stack) Kotlin Engineer as service agreement collaborator.

IT Service Management expertise. ... Customer-oriented mindset. Basic knowledge of ITIL and Release Management processes. ... IT Service Management expertise. Strong communication and coordination skills.

/customer impact. ... In this role, you will play a key part in maintaining service health, stability, and sustainability, ... Your day-to-day responsibilities will include L2/L3 production support, service management, quality assurance ... Key Responsibilities: Production engineering work consisting of: support, maintenance and service management ... planning its implementation), fulfil arrangements with impacted interfacing parties, assessment of service

Monitor real-time adherence and workforce coverage across support teams to maintain service levels. ... that support teams have the tools, workflows, and operational structure needed to deliver a seamless customer ... Operations Analyst to join an international technology company and play a key role in supporting a global customer ... Fluent English (minimum B2/C1). 1-2 years of experience in Support Operations, Workforce Management, Customer

SLA agreements* Adherence to quality standards* Team Performance within defined standards and customer ... Native Dutch writing and verbal skills**At Strada, our values guide everything we do:*** **Anticipate Customer ... Criteria to monitor performance* Adherence to all Security and Compliance procedures* 100% Attainment of customer ... contract revisions* Manage and identify deviations from the contractually defined standard scope of service ... automation and innovation* Management of internal stakeholders* Liaise with the team to ensure the service

field.What We OfferA diverse and inclusive work environment that reflects the perspectives of our diverse customer ... Management (ITSM), Process Excellence, or Service Governance roles.ITIL certification strongly preferred ... IT Process Excellence Manager to lead the governance, optimization, and performance management of IT Service ... all IT functions.Analyze data trends and proactively identify improvement opportunities to enhance service ... and performance reviews.Act as a key interface between IT teams and stakeholders to ensure clarity on service

use data analytics to accelerate their operations, make better decisions and provide higher quality service ... You will: Architect and deploy cutting-edge, self-service reporting solutions that go beyond visualization

located in Poland and Ukraine.There are currently 8 development teams involved in the project (7 on the customer ... Bus)Experience working with Azure Service BusKnowledge of unit testing and xUnitWork format: hybrid ... with Entity FrameworkStrong knowledge of Microsoft SQL ServerExperience with Microsoft Azure (Azure Service

management lifecycle Drive automation and improvement of service management processes Provide customer ... platforms knowledge Automation tooling experience Monitoring and observability tools Experience with service ... collaborate with stakeholders to analyze requirements, implement best practices, and continuously improve service ... documentation Develop application prototypes to validate concepts and designs Manage changes through the service

concerns in the areas of code maintainability, developer productivity and the customer experience Thinking ... keen attention to detail, results-oriented problem solver Knowledge and understanding of real-world customer-related ... Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company