2872 customer service English-speaking jobs in Kraków

You deeply care about the customer experience. ... You optimize for velocity, customer value, and learning. ... Meet Siena Siena is the first intelligence layer for customer experience. ... Rally your team through ambiguity, setbacks, and tough customer asks. ... We’re redefining how customer experience will look like in the next decades.

Internet’s customer support operations. ... Description As a Tier 2 Customer Care Agent, you are the technical problem‑solver at the heart of Team ... Compensation: zł7,000 - zł7,200 / month Key Outcomes of the Role Resolve complex, non‑standard customer ... Continuous improvement mindset — always looking for ways to reduce friction and elevate the customer

Conducting in-depth market research and analysis to identify emerging trends, competitive landscapes, and customer ... management and assurance systems tailored for the communication service providers ( CSP ) market. ... Product Manager – CSP Join us as a Technical Product Manager to lead innovation within our scalable service ... and technical analysis - PdM goes under the hood of the system: analyses logs, APIs, architecture, service

Perform analysis, diagnosis, and resolution of complex computer problems, and provide best-in-class customer

Proactively identify risks and potential service degradation before customer impact occurs. ... Lead regular service reviews covering incident trends, SLA performance, risks, and improvement opportunities ... Proactive, ownership-driven mindset focused on long-term customer success. ... Build long-term technical relationships with customer stakeholders (DevOps, SRE, System Administrators ... Act as the voice of the customer internally, providing structured feedback to Product and Engineering

Customer Experience & Relationship Management Deliver outstanding customer service through all communication ... service skills, attention to detail, and a commitment to continuous learning and collaboration. ... a customer-first approach. ... Deliver responsive and professional communication, adhering to service level agreements and maintaining ... Strategic Communication Partner with other support verticals and internal teams to ensure high-quality service

as a service integrator that manages multiple internal and external service providers to ensure seamless ... Level Management (SLM) and Continual Service Improvement (CSI). ... SIAM Major Continuous Service Improvement Analyst (m/f/d) Job Description Job Alerts Link Job Title: ... SIAM Major Continuous Service Improvement Analyst (m/f/d) At TE, you will unleash your potential working ... It is part of the larger Service Management organization under Global Infrastructure Solutions.

engineers, coordinating incident calls and driving service restoration. ... engineers, coordinating incident calls and driving service restoration. ... In this role, you will take an active part in handling service-impacting incidents, supporting platform ... We are looking for a Service Operations Network Engineer (NOC) to join our global team, supporting network ... This role gives you real exposure to large-scale infrastructure and a direct impact on service stability

Strong professional English language skills. 3 years of customer service experience preferred. ... Continual communication with engineers, customer care and OTR regarding order/shipment status. ... Supply the field with inventory cost, customer sell price and part availability data on request. ... Service Inventory locations. ... Notify Database Administration Team (Customer Master Maintenance) of field engineer inventory location

inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... **Role: Manager of Clinical Management IT Services (Service Owner)****Location: Krakow – 3 days/week ... providers within complex delivery models.* A solid foundation in IT Service Management, IT Governance ... **Key responsibilities*** Take full ownership of the end-to-end IT service lifecycle for Clinical systems ... Driving the service roadmap and collaborating closely with cross-functional stakeholders, you will deliver

Mesh using Istio, service discovery, deployment strategies, monitoring, scheduling, and load balancingStrong ... problemsProficiency in scripting using Python and/or bash scriptingKnowledge of microservices fundamentals including Service ... Python / Java)As a member of our dynamic team, you will play a pivotal role as the first responder for customer ... , engineering, and sales teams will be a core aspect of your responsibilities, making a passion for customer ... team in acquiring new accountsProvide best practice guidelines to internal and external usersManage customer

Mesh using Istio, service discovery, deployment strategies, monitoring, scheduling, and load balancingStrong ... problemsProficiency in scripting using Python and/or bash scriptingKnowledge of microservices fundamentals including Service ... Python / Java)As a member of our dynamic team, you will play a pivotal role as the first responder for customer ... , engineering, and sales teams will be a core aspect of your responsibilities, making a passion for customer ... team in acquiring new accountsProvide best practice guidelines to internal and external usersManage customer

Analyze and improve business processes, identifying automation opportunities. Design and document future-state processes aligned with business goals. Manage automation initiatives from concept to implementation, ensuring quality standards are met. Collaborate with cross-functional teams to test and monitor automation solutions.

Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction ... Ensures employees understand customer service expectations and parameters. • Interacts with guests to ... Managing Projects and Policies • Implements the customer recognition/service program, communicating and ... service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts ... complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer

Algothic DevOps engineers support all company’s projects atonce inside the DevOps service. ... The service processes willlet you maximize your time and work with all Algothic teamsand clients.

Customer & Employee Focus – Balances service excellence with colleague experience when designing solutions ... always equipped, resourced, and empowered to deliver outstanding service. ... Familiarity with integration of WFM with telephony, CRM, and digital service platforms. ... Play a key role in enhancing both customer experience and employee satisfaction . ... Customer Experience About IG Group IG Group is a global leader in online trading and investments.

Driving customer success by solving problems and supporting outcomes Monitoring accounts to maintain ... & Tech Teams to align customer needs with our roadmap Supporting internal process improvements within ... ll be at the heart of business analysis, implementation, and configuration of the system, empowering customer ... customer data for quality and readiness Delivering training sessions to help clients adopt custom setups ... Your responsibilities will include: Configuring and implementing software to match customer needs Analysing

service. ... Own customer escalations. ... Possess customer obsession and proven empathy towards customers. ... What You'll Do at Pega: Handle alerts, incidents, service requests, and changes within SLA. ... will be a key member, responsible for the reliability, availability, and security of Pegasystems cloud service

vibes, and a modern lifestyle for professionals Malta English-speaking island life with strong tech and service ... About the job Multilingual Customer Support Opportunities Across Europe Are you ready to turn your language ... Join leading international companies across Portugal, Greece, Malta, and Bulgaria as a Customer Support

Location: 100% remote Tasks: Customer Engagement & Architecture Lead discovery workshops with customer