3946 customer service English-speaking jobs in Poland

Overview Customer Service Specialist works with clients and their applicants to facilitate accuracy and ... service Fast‑paced learner who enjoys variety and can embrace change Able to deliver excellent customer ... Responsibilities Customer Service Specialist works with clients and their applicants to facilitate accuracy ... listens to and understands our customers Team player with a genuine passion for delivering amazing customer

Universal Accountabilities Customer Service Manager is accountable to the Customer Service Director Europe ... Customer Service Manager role includes following responsibilities: Lead local Customer Service organization ... Strong customer service and cost optimization focus. ... CS Manager will manage a team of 6 Customer Service Specialists. ... Proven track record within Sales, Customer Service or Supply chain Management.

## Principal Service Delivery - Customer FacingApplylocations: Krakow, Małopolskie, Polandtime type ... ****Principal Service Delivery Manager – Data & Analytics****Role Summary**As a Principal Service Delivery ... technical teams through credibility and mentorship rather than formal authority.* Thrives in high-pressure, customer-critical ... Translate their business hurdles into scalable data solution roadmaps.* **Service Excellence & SLAs:* ... Ensure systems meet strict enterprise Service Level Agreements (SLAs).* **Technical Orchestration:**

service (both internal and client) has been your key priority Evidence of working with high volumes ... experience in academic publishing, but we are looking for: Experience in a role where exceptional customer

Services (ECS) organization overseeing all technical managed service aspects of the Customer Engagement ... Technical Service Manager (TSM) Technical Service Manager (TSM) is the role within SAP Enterprise Cloud ... Customer‑focused experience in technical leadership or customer‑facing roles, with the ability to manage ... from the point of sale throughout the entire lifecycle of customer RISE contract. ... You will act as the primary technical owner and strategic advisor for customer private cloud landscapes

Maintain accurate records of service activities and customer interactions. ... efficient workflow, high-quality customer service, and compliance with company standards. ... Monitor service performance metrics (e.g., response time, resolution rate, customer satisfaction). ... Handle escalated customer issues and ensure timely resolution. ... Overview The Service Operation Supervisor is responsible for overseeing daily service operations, ensuring

service revenue, gross margin, renewal rates, customer retention, utilization, customer satisfaction ... for defining and executing the global service portfolio strategy to drive sustainable growth, customer ... , and regional business teams.* Continuously assess customer needs, service performance, competitive ... new service products in collaboration with Engineering, Operations, Customer Success, Sales, Marketing ... They possess a passion for improving customer outcomes through innovative service solutions and have

customer· Follow up on actions in service reports· Ensure the customer is totally satisfied ... The main responsibility is to provide best in class customer service from the point of initial contact ... and process customer requests for service and spare parts· Pro-actively identify opportunities ... to sell service solutions, spare parts, modifications and upgrades· Close dialogue with customer ... The CSC is aligning with the customer on planning of execution of service events to secure all requirements

service revenue, gross margin, renewal rates, customer retention, utilization, customer satisfaction ... the global service portfolio strategy to drive sustainable growth, customer satisfaction, and recurring ... customer experience.Primary ResponsibilitiesDefine and execute the global service portfolio strategy ... service products in collaboration with Engineering, Operations, Customer Success, Sales, Marketing, ... and regional business teams.Continuously assess customer needs, service performance, competitive offerings

Overview Are you ready to lead a global transformation in customer service excellence? ... As the Global Customer Service Lead Director, you will be at the forefront of revolutionizing Order Management ... experience through proactive, AI-enabled service delivery. ... This high-impact role is responsible for designing and deploying a differentiated Premium+ service model ... that delivers gold-standard customer support to over 400 stakeholders worldwide.

service efficiency and customer satisfaction, and identifying new IT & AI solutions to further enhance ... Proven track record in leading customer‑facing implementations or deployments, including integration ... , and remote diagnostics platforms, with the ability to independently resolve complex technical and customer ... service competitiveness. ... of digital, connectivity, or remote service tools.

Solid knowledge and direct experience in leading transformative changes in digital customer service, ... Service Cloud, AWS Connect, Genesys Cloud, Nice CXOne, Sprinklr and Microsoft Dynamics 365 Customer ... Service. ... customer experience design. ... Experience in Service, Contact Center tools (AWS, Genesys, Google, NICE, Sprinklr, Salesforce Service

cities.Our Commercial managers are dynamic, multi-site leaders who are accountable for:Providing world-class service ... people to help you grow your business.Delivering outstanding financial results across a diverse range of customer ... placed in front of you.Your sense of ownership means you’ll continuously ensure we deliver world-class customer

through a designed standard framework, carrying out a ‘Service Review’ at regular intervals presenting ... This is done by creating visibility of our customer experience across the Regnology client ‘customer ... advocacy, act as a spokesperson on behalf of the customer. ... ## Customer Success ManagerApplylocations: POL - Poznantime type: Full timeposted on: Posted 6 ... Success Manager, you will be focused on driving customer loyalty, retention, and growth.

through a designed standard framework, carrying out a ‘Service Review’ at regular intervals presenting ... What you'll doAs a Customer Success Manager, you will be focused on driving customer loyalty, retention ... This is done by creating visibility of our customer experience across the Regnology client ‘customer ... journey’ using a combination of KPIs, customer feedback such as NPS and insights which will be combined ... focused on driving awareness of the key pain points our customers are experiencing and work with the Customer

technologies-expected : LAN WLAN routing SD-WAN VPN responsibilities : Design end-to-end customer ... experiences for networking services, including LAN/WLAN and managed services Map and optimize customer ... blueprints linking customer touchpoints with backend systems and infrastructure: (NOC, field engineers ... in Service Design or IT service development (preferably in networking environments) Strong knowledge ... improvements and define offerings (managed service tiers, service catalog entries) Facilitate workshops

Proven experience creating service blueprints, customer journey maps, ecosystem maps, stakeholder maps ... , workflows, and end-to-end service flows. ... Experience designing both customer-facing products and internal operational tools. ... customer journeys, and supporting product delivery through strong UI design and prototyping in Figma ... Role description You should be capable of leading discovery phases to identify customer needs, pain points

service, quality, punctuality, efficiency and cost optimisation enabled by collaboration with our service ... providersSupport and lead projects related to operations linked to continuous improvement and customer ... on‑site team at multiple outsourced FCs, the daily tasks and challenges include ensuring the highest customer ... that begins with inbound shipments management and ends with deliveries meeting the satisfaction of the customer ... more than one FCSeveral working years and strong experience in 3rd party logistics on provider and/or customer

implement the long-term vision and operational strategies for the support department to enhance overall service ... Oversee training programs to ensure the team is equipped with the right product knowledge and customer ... SatisfactionCSAT.Escalation Management: Handle complex or escalated customer issues, ensuring timely ... and satisfactory resolution.Cross-Functional Collaboration: Act as the "voice of the customer," working ... : Define, track, and analyse key performance indicators (KPIs) such as First Response Time (FRT and Customer

service, customer experience design.Experience in Service, Contact Center tools (AWS, Genesys, Google ... Salesforce Service Cloud Manager - Global Network SongJoin to apply for the Salesforce Service Cloud ... facing challenges at clients spanning sales, service and marketing to accelerate business change. ... Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer ... WORKPlanning, designing and delivering customer interaction solutions across IVR, web, email, chat,