2502 customer service English-speaking jobs in Poland

Service Management (ITSM). ... Ability to mentor junior architects, service managers, and cross-functional delivery teams. ... Delivery & Service Management: ITIL v4 minimum certifications or equivalent hands-on experience in IT ... Demonstrated leadership in operational service delivery, incident/problem/change management, and SLA ... Proven experience managing multi-million Managed Service Provider (MSP) contracts, vendor deliverables

Service Management (ITSM). ... Ability to mentor junior architects, service managers, and cross-functional delivery teams. ... Delivery & Service Management: ITIL v4 minimum certifications or equivalent hands-on experience in IT ... Demonstrated leadership in operational service delivery, incident/problem/change management, and SLA ... Proven experience managing multi-million Managed Service Provider (MSP) contracts, vendor deliverables

technologies, sustainability requirements, changing operating models, cost pressures, and evolving customer

Strong capability of handling end-to-end multinational projects Very good interpersonal skills and customer-service ... benchmarks, market analysis, and solution overviews Ability to work across multiple stakeholders and manage customer ... , Prepare data-based benchmarks and market analysis, Create solution and architecture overviews for customer ... transformation initiatives within the Credit and Lending area, combining strong business knowledge with customer-facing

Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement ... Proactive, customer-first mindset with strong ownership culture. ... Provide feedback to internal teams based on customer needs. ... Influence roadmap decisions through structured customer insights.] ... We help midsize and large organizations run customer workflows in the AI era.

Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement ... Proactive, customer-first mindset with strong ownership culture. ... Provide feedback to internal teams based on customer needs. ... Influence roadmap decisions through structured customer insights.] ... We help midsize and large organizations run customer workflows in the AI era.

Tech stack: Microsoft Dynamics 365 CE (Sales, Marketing, Customer Service) Microsoft Power Platform: ... Service or other CRM-related areas) Designing and developing APIs for Dataverse-based solutions Microsoft ... strong development background Hands-on experience with: Dynamics 365 CE modules (e.g., Sales, Marketing, Customer

Drive performance against client KPIs, including customer satisfaction, quality, productivity, service ... Ready to Lead the Future of Customer Experience? ... 12/14 Month Term) At Concentrix, we help the world's most recognizable brands create exceptional customer ... Develop and execute operational strategies that improve efficiency, customer experience, employee engagement ... What We're Looking For Required Experience 8+ years of leadership experience within BPO, customer experience

Contract knowledge fundamentals Leadership/people-management skills Strong customer service skills and ... Full responsibility for continuous improvement of customer relationship performance metrics and customer ... Responsible for the Request for Proposal (RFP) process for assigned customer accounts. ... Manages and drives the Quarterly Business Review (QBR) process with assigned customer account. ... JOB SUMMARY Develops and implements programs, projects or processes for an assigned customer account

Solution Development: Design and build bespoke customer functionalities using X, ensuring they align ... Cloud Proficiency: Proven experience with Logic Apps (workflows), API Management, Service Bus, and Event

Experience in customer communication. ... You will collaborate closely with the development team of our main customer on OpenShift who has an increasing ... By creating exceptional service moments and transforming workplaces into spaces where employees feel ... Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services ... through training, career development, and a supportive culture – empowering them to deliver outstanding service

largest international banks, as well as brokers, exchanges, asset managers, hedge funds, administrators, service ... Experience in customer support with technical products, preferably in SaaS products. ... About the Role At Duco, the Customer Support Team helps our customers solve the most complex technical ... escalations and expectations, and communicating with various stakeholders., Understanding customer needs ... Communicating and coordinating issues affecting customers, internally and directly with end-users; managing customer

Understanding of contact center operations and customer service processes. ... In this role, you will work closely with business stakeholders, customer service teams, and technical ... Design contact center architectures, flows, and omnichannel customer journeys. ... Knowledge of CCaaS platforms like Amazon Connect, Sprinklr Service, Nice CXOne, MS DCCP. ... that boost business performance, enhance customer experience, and foster long-lasting relationships.

Nice to have Previous experience in administration, office management, customer service, HR support, ... journey, we develop innovative solutions that support business growth, operational excellence, and customer-centric ... maintaining employee documentation and HR administration processes., Cooperate with external HR and payroll service

long-term organizational strategy Your profile Hands-on knowledge of Dynamics 365 (Contact Center/Sales/Service ... Your project Capgemini's Digital Customer Experience (DCX) practice delivers intelligent, human-centered ... and licensing Familiar with Copilot Studio and AI Builder as tools to enhance business processes and customer ... workshops, interviews, and SME/Product Owner sessions to define business and functional needs Translate customer ... stakeholder workshops to backlog ownership — directly impacting how global organizations transform their customer-facing

long-term organizational strategy Your profile Hands-on knowledge of Dynamics 365 (Contact Center/Sales/Service ... Your project Capgemini's Digital Customer Experience (DCX) practice delivers intelligent, human-centered ... and licensing Familiar with Copilot Studio and AI Builder as tools to enhance business processes and customer ... workshops, interviews, and SME/Product Owner sessions to define business and functional needs Translate customer ... stakeholder workshops to backlog ownership — directly impacting how global organizations transform their customer-facing

This role combines hands-on engineering with technical leadership, ensuring customer experience, system ... Responsibilities Lead observability implementation across the software development lifecycleEnsure customer ... including metrics, tracing and loggingExpertise in profiling and telemetry pipelinesUnderstanding of customer-experience ... operational toolingImplementation of metrics, tracing, logging, profiling and telemetry pipelinesDrive customer-experience

This role combines hands-on engineering with technical leadership, ensuring customer experience, system ... Responsibilities Lead observability implementation across the software development lifecycleEnsure customer ... including metrics, tracing and loggingExpertise in profiling and telemetry pipelinesUnderstanding of customer-experience ... operational toolingImplementation of metrics, tracing, logging, profiling and telemetry pipelinesDrive customer-experience

This role combines hands-on engineering with technical leadership, ensuring customer experience, system ... Responsibilities Lead observability implementation across the software development lifecycleEnsure customer ... including metrics, tracing and loggingExpertise in profiling and telemetry pipelinesUnderstanding of customer-experience ... operational toolingImplementation of metrics, tracing, logging, profiling and telemetry pipelinesDrive customer-experience

This role combines hands-on engineering with technical leadership, ensuring customer experience, system ... Responsibilities Lead observability implementation across the software development lifecycleEnsure customer ... including metrics, tracing and loggingExpertise in profiling and telemetry pipelinesUnderstanding of customer-experience ... operational toolingImplementation of metrics, tracing, logging, profiling and telemetry pipelinesDrive customer-experience