2856 customer service English-speaking jobs in Kraków

You’ll also ensure we deliver the highest quality product features, support, and service levels. ... experience UI/UX principle knowledge with deep customer focus by understanding customer behaviour and ... experiences Creating a high-conversion funnel and offering acceptance rate Lowering the cost of customer ... acquisition Ensuring high customer satisfaction related to understanding and experience within the retail ... products, understanding how it connects to Revolut’s goals Building credit product with world-class customer

Knowledge of case management systems, SLA tracking, and customer service operations. ... Strong expertise in Salesforce Service Cloud administration. ... Salesforce Service Cloud Consultant certification preferred. ... Maintain and monitor Service-Level Agreements (SLAs) within the platform. ... Optimize Service Cloud features such as Cases, Knowledge Base, Omni-Channel, and Live Agent.

Ensure service resilience, service sustainability and recovery time objectives are met for all the software ... needs as part of the Customer Journey and they may have budget, quality and delivery responsibility ... Provide support to DevOps teams working at all stages of the life cycle with a strong customer focus ... across GB/GF boundaries, identifying and developing the most appropriate Technology solutions to meet customer ... Be among the first 25 applicants Join to apply for the Senior Full Stack Engineer role at HSBC HSBC Service

Create and maintain supplier and customer master data. ... We are looking for a Senior Finance Assistant to support in creating and maintaining supplier and customer

support, and other customer communications, we are looking for a Senior Software Engineer with Ruby ... .: 1192735 Your new company For our client, a company that provides SaaS products related to sales, customer

– if you build a service you own the service requirements-expected : Must be passionate about technology ... Creating usable, efficient and elegant Java code Building a micro-service based architecture Monitoring ... Speaking to the product owner and business on features and requirements Production availability of your service

With a strong focus on technology and customer experience, the company is transforming the way people ... promoting scalable architecture patterns and robust operational practices, own team operations and service

With a strong focus on technology and customer experience, the company is transforming the way people

Key competencies: Field Service Customer Support (e.g. case management in Salesforce, collaboration with ... You’ll play a key role in coordinating the implementation of tools and platforms within the Service BU ... selection and evaluation is a plus Scope of responsibilities: Implementing tools and platforms in the Service

bonus structure, and benefits A company vehicle and cell phone A long-term, advancing career path in service ... management Access to the industry’s most innovative training programs Support from a dedicated technical service ... Provide technical support to customers; identifying and resolving customer challenges, escalating as ... abundant energy, and healthy environments What You Will Do: Generate and execute sales plans in existing customer ... solving by performing system analysis, interpreting data, and providing written recommendations to ensure customer

The team develops, documents, and implements standard operating procedures and customer service guidelines ... Customer Focus: Strong problem-solving skills and customer advocacy. ... Collaborative Efforts: Work with TEIS team and partners to deliver quality service.

YOUR PROFILE: Approximately 10 years of customer service experience. ... Customer service mindset and attitude. Fluency in English at minimum C1 level. ... Experience in transformation within customer center operations.

Service modules Experience with Agile delivery, Azure DevOps (VSTS/TFS), and documentation tools Excellent ... Cracow , working in a hybrid setup (1 day per week onsite), supporting global initiatives that redefine customer ... Microsoft Dynamics 365 Minimum 3 full-cycle CRM implementations Strong understanding of D365 Sales/Customer

Position Description Analyze customer needs in controlling and data management.

chaotic world of customer service. ... You will step into a fast-paced role at a market-defining global Customer Service Experience company, ... Service domains. ... This will be an ideal role for a capable BSA with a track record in Agile-style software and service ... leverage cutting-edge technologies including generative AI and best practices in Agile software and service

) and customer service decisions. ... Can take leadership to ensure the delivery of a customer focused service to client with highly proficient ... research in case of misleading or missing information Assessment of the data Handling non-standard/complex customer ... YOUR ROLE As a member of the team, participates in meeting service levels, key measurement targets of ... the team, delivers a high quality and cost effective service and oversees the process (or part of process

HSBC Service Delivery (Polska) Sp. z o.o. ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology ... consent to use my personal data included in my application for the purposes of recruitment in HSBC Service ... Experience of leading analysis activities to support the delivery of customer centric digital products ... requirements and designs in systems related projects and programmes, representing the voice of the customer

Experience with containerization (Docker, Kubernetes, etc) Experience with Micro-Service architectures ... We care about each customer's interaction, experience, behaviour, and insight and strive to ensure ... to ensure everything we create moves us closer to our goal: delivering the best customer experience. ... just what we’re building right now, but wants to understand where we’re going and how it impacts the customer

Experience working on Customer- and Employee-service systems. ... If you are passionate about building large-scale customer- and employee-service platforms, leading teams ... Your work will power thousands of businesses and millions of customer interactions worldwide. ... The platform you will be working on is used daily by tens of thousands of customer support agents, including ... Be Doing Make a complex ticketing system easy to understand and customizable to serve a multitude of customer

management systems for the Communication Service Providers (CSP) market. ... Join us as a Product Marketing Specialist to support the development and promotion of innovative service