3364 customer service English-speaking jobs in Kraków

needs with technical feasibility and company strategy Gather and analyze customer feedback to shape ... to launch, with a focus on cutting-edge security solutions Prioritize product discoveries, aligning customer ... French is a bonus) Strong analytical and critical thinking skills, with the ability to turn complex customer

Strong leadership, people management and interpersonal skills with a passion for customer service excellence ... Customer Escalations: Serve as the primary point of contact for escalated customer issues, demonstrating ... Managers are instrumental in ensuring our customers are supported with the highest level of service, ... Ensure proper coverage to maintain service consistency while balancing time-off requests and promoting ... Coordinate team activities to provide timely and effective resolutions to customer inquiries and technical

The Intelligent Heart Of Customer Experience Zendesk software brings calm to the chaotic world of customer ... service and powers billions of conversations with brands you know and love. ... service industry Craft and maintain high-traffic services and APIs in a team of experienced software ... implement complex applications using established design patterns, leveraging our AI to transform the customer

You will work closely with cross-functional partners including Global Logistics, Customer Service, Corporate ... data-driven decision making and cost transparency.Partner with the Senior Manager Global Transportation & Customer ... Service EMEA on supplier strategy, continuous improvement, and sustainability initiatives.Support and ... (TCO), and incident reduction programs.Assist in the selection and negotiation of leasing and fleet service ... risks, and manage claims and non-conformances.Track and report key procurement metrics (cost savings, service

Insights, Sales Insights, or Customer Service Insights.• Knowledge of Azure Functions, Logic Apps, and ... Topic design, Entities, Variables, Adaptive Cards, Bot Framework integration.• Custom Agents: Azure Bot Service ... Dynamics 365 Developer with deep expertise in Copilot Studio and custom AI agents to revolutionise our customer ... process automation, and knowledge retrieval.• Create custom agents for complex business scenarios (e.g., customer ... & Services Developer)• AI Certification - AI-102 (Azure AI Engineer)• Experience with Dynamics 365 Customer

processes across marketing, sales, and customer service, followed by the implementation and integration ... of Salesforce solutions, including Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, and Commerce ... Backed by a team of certified professionals, they help businesses design customer journeys, optimize ... The role involves implementing and integrating Salesforce solutions to improve business processes.The customer ... processes, and make data-driven decisions to enhance customer experience.The project is focused on aligning

Ability to define and manage service-level and delivery milestones, ensuring timely and quality releases ... systems for Automotive Experience with the SW integration of SW modules in multi supplier environment Service ... and Delivery Milestones preparation Support customer during the project life cycle Work closely with ... the development teams and the customer on delivering value each increment Mandatory Skills Description ... Skilled in translating customer and business needs into well-defined backlog items and prioritizing them

Understand and contribute to the delivery of exceptional customer service. ... Excellent track record in previous client support/customer service engagements. ... Work closely with the Customer legal team, procurement and other business units to complete requests ... duties are carried out in full compliance with relevant regulatory requirements, internal policies, and customer

HSBC Service Delivery (Polska) Sp. z o.o. ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology ... consent to use my personal data included in my application for the purposes of recruitment in HSBC Service ... the role will be responsible within the Pod/team for exploring the software from both a technical and customer ... where defects have been agreed not to be fixed Carry out effective tests to cover requirements and customer

The role holder will be responsible for closing deals and negotiating renewals with Telecoms Service ... development strategy within the context of existing accounts Build our client’s brand in major Telco Service ... Level and a range of stakeholders Seeks out and develops relationships at C-level Knowledge of Managed service ... changing trends, economic indicators, and competitors Drive territory activities and ensures strong customer ... smart risks, possess leadership qualities, be able to flex your expertise and use your strong sense of customer

Research partners, and contribute meaningfully to Zendesk’s broader vision of delivering exceptional service ... Proficiency in leveraging user research and methods such as journey mapping, persona development, or service ... Research partners, and contribute meaningfully to Zendesk’s broader vision of delivering exceptional service ... Proficiency in leveraging user research and methods such as journey mapping, persona development, or service ... Inspire and lead design teams, nurturing a culture of continuous learning and customer focus.

The purpose is to continuously provide high quality processing service to achieve maximum customer satisfaction ... within the specified Service Level Agreements (SLA’s). ... succeed in this role Payments or Finance experience and knowledge Commercial orientation combined with a customer

The customer then captures a selfie, and the service will complete a facial recognition authentication ... ’s license, national ID card) and the service will verify the document’s authenticity. ... DIVA is a global identity validation & authentication service that provides any market with the ability ... DIVA allows a customer to capture their government issued identity document (including passport, driver ... includes developing new mobile apps and online experiences; using digital messaging to enhance our customer

If you are customer-oriented, love delivering great service & want fast-track career opportunities, we ... service experience to our guests. ... service with a 'can do' attitude.Comfortable speaking and writing in English with ease.A passion ... happy to work a shift roster.Enjoy dealing with the public and have the ability to provide excellent customer ... fundamental skills that you will require as part of your day-to-day role delivering a top-class safety & customer

Excellent troubleshooting, communication, and customer service skills. ... Overview We are seeking a skilled and customer-focused Desktop Support Specialist to provide technical ... Experience with ticketing systems (e.g., ServiceNow, Jira Service Desk, Freshservice ).

IntroductionA career in IBM Software means you'll be part of a team that transforms our customer& ... growth and innovation thrive.Your Role And ResponsibilitiesAstra Managed Clusters is a managed database service ... workloads and specialized deployment requirements.What You Will DoDesign, develop, and maintain the AMC service ... understand and improve complex systems with many moving partsBe dedicated to providing the best possible customer

HSBC Service Delivery (Polska) Sp. z o.o. ... Recover Technology systems and services in accordance with business/Technology service level agreements ... Miejsce pracy: Kraków Technologies we use Operating system Windows Your responsibilities Restore normal service ... For all incidents whereby service outage is experienced, you will be responsible for ensuring that a ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology

Make occasional customer visits to strengthen relationships. ... Demonstrate technical expertise and provide excellent service while influencing buying decisions through ... Location: Krakow, MA, PL Travel: Less than 10% Requisition ID: 133405 Alternative Locations: SAP as a service ... Develop, enhance, and grow customer relationships through lead generation and building an opportunity ... Manage all commercial aspects with the customer, including relationship management and regular contact

Handles hierarchical escalations-behavior-related customer concerns, account team complaints. ... About The Role The Leader, Customer Engineering role will be responsible for building and leading the ... Report metrics on workload volume, project delivery, and customer enablement to upper management and ... Qualifications A standout "customer first" attitude. 7+ years of people management experience

integration between SAP FSM and core backend systems (SAP S/4HANA) and improving technician productivity and customer ... Management – nice to haveFamiliarity with SAP Service Cloud, SAP S/4HANA, or SAP ECCExperience with ... hire around 750 Employees.To support KION's strategic and technological growth - a cutting-edge IT Service ... satisfaction through digital service processes.We're open to junior talents who are ready to explore ... drive impactful Business and IT transformations.We're currently looking for a Junior SAP Field Service