900 customer service English-speaking jobs in Kraków

Description : The Service Owner for Data and Analytics plays a strategic leadership role overseeing the ... Key Responsibilities: Define and execute the service vision, roadmap, and strategic priorities across ... as the primary interface between Business Process Owners, IT Domain Owners, and delivery teams, the Service ... Act as the primary IT counterpart for all service‑related needs, ensuring stakeholder alignment and effective

Our Values Next‑Level Customer Focus – Customers first, always. ... Deliver compelling product demonstrations tailored to customer use cases. ... Work closely with customer security, IT operations, and compliance teams. ... Support proof‑of‑concept (PoC) deployments and validate product value in customer environments. ... Translates customer security challenges into practical solutions, delivers demonstrations, proof‑of‑concepts

What you’ll do Triage incidents and service requests via phone, e-mail, Teams, ServiceNow. ... Troubleshoot incidents escalated by service desk, and where possible resolve upon first contact. ... Monitoring alerts and work within global support team to restore the service as quickly as possible. ... Accurately record and document all details of the incident or service request, including categorization ... The person will be responsible for resolving incidents and fulfilling service requests, proactively looking

inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Drive continuous improvement by managing support teams, optimizing service levels (incidents/requests ... bridges the gap between the Business and the IT organization, supporting IT for Operations Supply Chain service

and Measurement and Reporting within Core IS to enable planning, control, review and audit of service ... You will be mainly accountable for: - Apply and execute the management practices Service Level Management ... reports to ensure process and service performance is transparent to the respective stakeholders. - Extract ... procedures and systems with main focus on optimization, standardization and automation. - Create process and service

Our customer is an American global commerce leader based in California, one of the most popular and successful

, Sales Reps and our Customer Service Team. ... We deliver digital products that directly support company revenue while elevating customer experience ... digitise all touchpoints in the sale and distribution of our products through 4 key personas: Distributor, Customer

Minimum of 3 years’ experience (preferred: 5+ years) working a high performing team with a focus on service

will design and implement software drivers for new silicon, SDK features boosting its usability and customer

The Systems Function Owner is a customer-facing role, requiring a deep technical understanding, while ... YOUR ROLE • Overall owner of a feature or system functionality. • Analyze requirements from customer ... by coordinating and engaging with different teams. • Make sure that the function is delivered to the customer ... uniquely prioritized list of open problem reports · Verifying fixed problem reports together with the customer ... timing • Compiling process-oriented metrics on stakeholder-level for the owned feature when required • Customer

for LTE/5G/NTN features Designing end‑to‑end architecture for radio access solutions Translating customer ... and ensure architectural alignment throughout the project lifecycle Provide technical support for customer

inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Get notified about new Service Architect jobs in Cracow, Małopolskie, Poland. #J-18808-Ljbffr ... Reporting to the Digital Services Service Owner, the Architect will manage hosting environments, web ... Collaborate with the Service Owner to align technical roadmaps with business goals, scalability, and ... Administer DNS configurations using ComLaude and Imperva, ensuring service continuity and resilience.

CANPACK has a strong foundation built on close customer relationships, quality excellence and a unique ... analysis, and operational accuracy* Analysing and eliminating causes of system malfunctions* Handling service

service attitude, communication skills (written and verbal), and interpersonal skills Ability to ask ... benefit Extensive knowledge of computer architectures Focus on writing maintainable code Excellent customer

organization, you will operate at the core of growth, digital transformation, operational improvement, and customer-centered

Remote Technical Level: Middle Job Category: Finance Project: Finance N-iX is a software development service

role is part of the D&T department of HEINEKEN International and is located in Heineken Global Shared Service

About the client: Our customer is the European online car market with over 30 million monthly users

Providing exceptional customer support by addressing issues promptly and effectively. ... ITDS supports financial service providers to take the next steps. ... Managing changes through the Service Management lifecycle, ensuring smooth transitions. ... Contributing actively to automation initiatives and Service Management process improvements.

service skillsExcellent problem-solving and analytical skillsSpoken and written EnglishWill be a big ... servers or containersFamiliarity with Agile methodologiesExcellent written and verbal communication and customer