3320 customer service English-speaking jobs in Kraków

Senior Customer Cybersecurity Advisor plays a strategic, customer-facing role within the Customer Cybersecurity ... Position Title:Senior Customer Cybersecurity AdvisorLocation:Kraków, Poland or Hybrid from PolandDepartment ... :Cybersecurity – Customer Cybersecurity Office (CCSO)Reports To:Customer Cybersecurity ManagerThe OpportunityThe ... You will also drive customer cybersecurity resilience programs and champion Hitachi Energy's commitment ... As a trusted cybersecurity expert, you are responsible for supporting customer engagements, support regulatory

modelling tools (e.g., Visio).Proven ability to define and refine backlog items.Experience in understanding customer ... hear from youAt AMS, we're always looking for ways to develop and enhance our services, and our Service ... and offer to our diverse client portfolio.What you'll be doing:As a Business Analyst within our Service

stakeholders.· Support the integration of web and app platforms with CRM, Analytics, Consent, and Customer ... Job Title:IT Digital Services- Service OwnerLocation:KrakowJob DescriptionThe Service Owner for Digital ... inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Digital Services.· Ensure digital platforms meet evolving business needs across brands, geographies, and customer ... The Service Owner leads a cross-functional team of Business Analysts, Architects, Developers, and external

Management, HR Service Delivery, Integrated Risk Management and Security Operations.You will act as ... this role, you will manage the day-to-day deliverables across various ServiceNow modules such as IT Service

Description The opportunity As Project Manager you are part of the overall IT Service BST Organisation ... Ensure compliance with industry standards and best practices within Service Business. ... You will manage transformation projects end-to-end to implement various IT solutions for Service BU, ... You will work together with Service Transformation team and IT project delivery organization, bridging ... You are accountable for executing projects and projects workstreams within Service BU end-to-end, ensuring

organization Able to manage delivery of objectives in line with agreed time scales Display a strong customer ... Remote within Poland Overview The Network Operations/Architect Lead ensures delivery of a high quality service ... and collaborates with the GRC function to ensure appropriate visibility Work with the Service Owner ... to maintain FinOps rigor to ensure service costs are managed tightly and to stakeholder expectations ... whilst working with the Head of Network to consider future requirements and the ongoing evolution of the service

facing/customer service skills,Ability to work under pressure and meet deadline; Able to manage sensitive ... leadership and people management skills,Excellent written and verbal communication skills,Excellent customer ... conjunction with the Centre Manager, Stakeholders and analysts to ensure requests receive the highest quality customer ... performance, service improvements, quality and processes,Make recommendations for Service Improvements ... service and meet the firms Service Level Agreements (SLAs) along with mentoring access management analyst.Your

Solid customer orientated partner/stakeholder interaction, including experience interacting with colleagues ... HSBC Service Delivery (Polska) Sp. z o.o. ... Review and understand information produced by other IT Service Management teams for incidents/outages ... Operating system Windows About the project Responsible for ensuring the Key Controls, as defined by global Service ... Your responsibilities Provide leadership and innovation by specializing in Service Management processes

Service Providers (DSPs), including contract management and strategic communication.Develop and implement ... business.Job DescriptionAs the Delivery Experience Manager, you will:Oversee and improve the delivery service ... customer satisfaction trends and set priorities accordingly.Coordinate with cross-functional teams to ... long-term country strategies and annual roadmaps to achieve best-in-class customer satisfaction.Monitor ... quality and customer experience, acting as an advocate for our customers.Manage relationships with Delivery

Management, HR Service Delivery, Integrated Risk Management and Security Operations. ... this role, you will manage the day-to-day deliverables across various ServiceNow modules such as IT Service

Overview As Architecture & Innovation Lead you are part of the overall IT Service BST Organisation. ... authority and guiding the end-to-end business application architecture development and maintenance for a Service ... Unit enterprise architecture landscape based on business processes and enterprise data flows Guides Service ... architecture for the BU Interacts with functional/business unit stakeholders to develop and maintain Service ... ’ experience in enterprise architecture, innovation management or technology scouting Familiar with service

service, educate customers on ways to improve their patient outcomes and be relied upon as an Infection ... asset for the candidate.Demonstrated relationship management & consultative selling aptitudeCustomer service ... skills with the ability to problem solve and devise customer solutionsSelf-motivated with effective ... with customers to implement best practices to fight hospital-acquired infectionsProvide outstanding customer ... product offerings to existing customers and prospect / cold call / network to obtain new businessManage customer

Ability to define and manage service-level and delivery milestones, ensuring timely and quality releases ... systems for Automotive Experience with the SW integration of SW modules in multi supplier environment Service ... and Delivery Milestones preparation Support customer during the project life cycle Work closely with ... the development teams and the customer on delivering value each increment Mandatory Skills Description ... Skilled in translating customer and business needs into well-defined backlog items and prioritizing them

Drive down infrastructure service outages and repeat failures. ... Work with WIFI engineering team and Vendor to continuously improve the service. ... Your role will be to provide leadership and drive on Incident calls when service impacting issues occur

integration between SAP FSM and core backend systems (SAP S/4HANA) and improving technician productivity and customer ... satisfaction through digital service processes. ... , configuration, and optimization of our field service operations using SAP FSM. ... To support KION’s strategic and technological growth - a cutting-edge IT Service Hub has been established ... Management SAP BTP, SAP CPI (Cloud Platform Integration) SAP Service Cloud, SAP S/4HANA, or SAP ECC

If you are a customer-centric person with a "get it done" attitude, come over for coffee and ... Work with L2 and SMEs to maintain the service properly. ... Working closely with Service Managers and support teams within the organization, the main objective is ... Job Responsibilities: Collaborate closely with Service Managers and support teams to maintain manufacturing ... Senior IT Infrastructure specialist (Remote, Contract) Senior Manager of HR IT Services (Service Owner

HSBC Service Delivery (Polska) Sp. z o.o. ... Drive down infrastructure service outages and repeat failures. ... Work with WIFI engineering team and Vendor to continuously improve the service. ... Service Operations Wi-Fi L3 Support Specialist Miejsce pracy: Kraków Technologies we use Operating system ... Your role will be to provide leadership and drive on Incident calls when service impacting issues occur

customer cases on management level. ... customer cases at management level. ... requests, customer escalations and other IT problems. ... Communication with customers on technical, service and operations topics, ability to handle escalated ... Description You, as member of the Applications Root Cause Analysis team, will follow up on outages, failed service

Create intelligent agents for customer service, sales guidance, and advanced data queries. ... , D365 Admin Center Nice to Have: Microsoft Certifications (PL-400, MB-335, AI-102) Experience with Customer ... Key Responsibilities Solution Development Build custom Dynamics 365 Sales & Service solutions using plugins ... Insights , Sales Insights , or Service Insights Knowledge of Azure Functions , Logic Apps, and ethical ... Required Skills & Experience 5 years of experience with Microsoft Dynamics 365 development (Sales/Service

according to customer requirements. ... Customer requirements and technical specifications analyze Define parameters and functionality of product ... software and test engineers Active participate in systems reviews and project meetings Keep contact with customer