13757 customer service English-speaking jobs in Poland

• Comply with all IT service processes, procedures, and work instructions set by Customer, including ... hardware and software issues • Experience in ITIL process, maintaining SLA's, CSAT's and Service ... Now • Experience of providing VIP support is desirable • Must be willing to travel to other customer ... hardware, software and network incidents under general supervision (level 3+ only) and instruction of end customer ... with simple, step-by-step instructions • Ensure that incidents and requests are handled according to customer

Customer service experience, ideally in a first contact center environment. ... Previous experience in a Shared Service Centre (e.g. ... Solution and customer satisfaction oriented. ... To constantly improve, streamline and simplify our self-service for managers and employees, you will ... You will handle complex inquiries via phone in the native language of the customer.

You have strong customer service orientation, problem-solving, and team player skills. ... the sales orders, as confirmed to the sales organization, are delivered by the factory and logistic service ... cover) Job Description In this role, you have the opportunity to manage the process from receipt of customer ... Screening and checking customer orders and confirming these, as sent to you by the order desk of the ... organizations, such that the orders are manufactured correctly and the requested delivery date of the customer

The Dynamics 365 Functional Consultant/Solution Architect role (in the Dynamics 365 Customer Engagement ... area) is related to the design, implementation and configuration of Dynamics 365 Customer Engagement ... requirements and best practices Provide support to the customer in managing the solution and delivering ... Apps, Power BI and Microsoft Flow Tasks Business Requirements Analysis: Analyze and understand the customer ... including developers, testers and technical architects Ensuring that the project is delivered according to customer

The Dynamics 365 Functional Consultant/Solution Architect role (in the Dynamics 365 Customer Engagement ... area) is related to the design, implementation and configuration of Dynamics 365 Customer Engagement ... requirements and best practices Provide support to the customer in managing the solution and delivering ... Apps, Power BI and Microsoft Flow Tasks Business Requirements Analysis: Analyze and understand the customer ... including developers, testers and technical architects Ensuring that the project is delivered according to customer

To deliver an excellent customer experience by providing a customer-focused, right first-time service ... currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service ... , managing any customer complaints to a satisfactory conclusion. ... Job Description Ensures that customer issues and concerns are answered efficiently and effectively. ... To achieve customer and client KPI targets in relation to all contacts received via multiple channels

Preferred qualifications: Experience working as a Customer Solution Engineer. ... As a Systems Development Engineer, you will be responsible for deploying GDCH solutions at customer sites ... Participate in Customer, Partner, and Internal team Deployments and training which will require international ... train-the-trainer programs to equip Google partners with the knowledge and skills to effectively conduct customer

represented in documentation, websites, and customer communications. ... What you’ll achieve Lead Customer Trust Programs: Oversee and improve how Asana responds to security ... questionnaires, customer audits, and trust-related inquiries, ensuring scalable processes that align ... Support Sales & GTM Teams: Partner with Sales to proactively address and prioritize customer security ... Engage with Customers: Participate in customer calls and security discussions and clearly articulate

service skills. ... This role will report to the Manager of Customer Support. ... service using the communication methods designated by Relativity Demonstrate initiative to learn new ... service tech support metrics Commitment to and consistent demonstration of core company values Your ... records of all activities and interactions in Salesforce and responds to clients within identified service

service skills. ... This role will report to the Manager of Customer Support. ... service using the communication methods designated by Relativity Demonstrate initiative to learn new ... service tech support metrics Commitment to and consistent demonstration of core company values Your ... records of all activities and interactions in Salesforce and responds to clients within identified service

Collaborate with the sales team and customer service department to address customer inquiries and resolve ... Provide exceptional customer service by promptly responding to customer inquiries and resolving any issues ... You are curious and look to correct root causes to prevent future service and financial impact. ... Maintain up-to-date customer records with accurate billing and contact information. ... What you will do Generate and send customer invoices, statements, and payment reminders.

Resolve issues while projecting and maintaining a professional customer service attitude and anticipating ... customer needs. ... Manager, Specialists, Experts, and the P&O Solutions Team to escalate cases and sufficiently address customer ... Demonstrated problem solving and conflict management skills with the ability to deliver high quality customer ... navigate with proficiency across various HR Systems (i.e., WorkDay & ServiceNow) and deliver high quality customer

operations and customer interactions. ... service. ... implement changes in Salesforce Proficiency in creating and developing dashboards with KPIs related to customer ... opportunities to improve processes and dashboards, enabling better analysis, understanding, and improvement of customer ... key role in supporting the local sales organizations with Salesforce applications in the aftersales/service

In This Role, Your Responsibilities Will Be: Provide the voice of the customer to your team, ensuring ... a clear understanding of how their work supports business goals and customer needs Collaborate with ... You balance critical thinking with a hands-on approach and consistently bring a customer-first attitude ... focus on delivering high-value outcomes Own and prioritize the team’s backlog, translating business and customer

Partner to Unify the Customer Experience: Work closely with Customer Success, Product, Customer Support ... , Marketing, and Sales (eCommerce) to harmonize customer touchpoints and ensure a unified, customer-centric ... teams to ensure a singular customer focus is at the core of everything we do. ... Digital Journey Manager (customer experience) Apply locations POL-Gdynia-3T Office Park, Tower C time ... related roles with understanding of user journey design and Customer Success principles.

projects on the TeamViewer Frontline platform; Work closely with our Customer Success Managers to ensure ... smooth project rollouts on the customer side; Create interfaces to backend systems of our enterprise-grade ... consulting for our customers; Support user acceptance and system integration tests; Execute rollout at customer ... , there’s no better place — guaranteed What you will do Take ownership of software development for customer-specific ... using Java and SpringBoot, e.g., REST Services, databases, SAP, etc.; Develop client workflows and make customer-specific

If you have a passion for learning, helping people improve and perform, and world-class customer service ... Prior Sales/Service experience. ... Customer Experience (ECE) as measured by an analysis of Customer Interactions and survey methods like ... Net Promoter Score (NPS) and Customer Effort Score (CES). ... service, process, systems/tools, leadership coaching, and soft skill training to enable an Extraordinary

Jira, Confluence; Customer-oriented mindset with a focus on providing exceptional service and satisfaction ... service, or a related role; Leadership skills to guide and support the customer support team; Understanding ... Service Management (JSM); Maintaining and tracking the relevance of the KPIs (SLA) on a regular basis ... Post analysis of customer requests: Ensuring documentation and tracking customer issues in the ticketing ... About your key responsibilities and impact: Management: Leading and managing the L2 Customer Support

abnormalities from customer service and supervise carrier improvements; Maintain experience knowledge ... orientation and customer service awareness, able to proactively promote work; Be good at communication ... for channel changes, and provide rationalization suggestions to air freight booking; Collect channel service ... of the company's indicator system, be responsible for express delivery timeliness indicators and service ... If you like to work fast, collaboratively and understand the true value of idea generation with a ‘customer

abnormalities from customer service and supervise carrier improvements; Maintain experience knowledge ... orientation and customer service awareness, able to proactively promote work; Be good at communication ... for channel changes, and provide rationalization suggestions to air freight booking; Collect channel service ... of the company's indicator system, be responsible for express delivery timeliness indicators and service ... If you like to work fast, collaboratively and understand the true value of idea generation with a ‘customer