16805 customer service English-speaking jobs in Poland

The ideal candidate has experience in email and chat‑based customer service and feels comfortable initiating ... Prior experience in email/chat‑based customer support. ... Accurately document all customer interactions in the CRM system. ... Customer Care Specialist (Remote) Our client, a dynamic e-commerce business offering eco‑friendly Home ... Work cross‑functionally with internal teams to resolve customer concerns efficiently.

definition, service deployment, continuous enhancement, and operational governance. ... Delivery Manager / Service Owner – SIEM @ Sii Polska Polska We are seeking an experienced Delivery ... Manager / Service Owner to oversee the development, implementation, and ongoing operation of our SIEM ... This position carries full service ownership responsibilities, encompassing solution architecture, process ... with business, security, and regulatory requirements; define, track, and optimize service KPIs, SLAs

with our strategic objectives.Collaborate with legal experts and internal stakeholders to optimize service ... requirements.Negotiate and manage contracts with service providers, ensuring competitive terms and compliance ... ensure alignment with corporate goals.Leverage your expertise to drive efficiency and effectiveness in service ... engagements.Evaluate and select service providers based on criteria for quality, reliability, and innovation.Develop ... ResponsibilitiesDevelop and implement sourcing project strategies adapting to a diverse range of business needs and service

Leverage your expertise to drive efficiency and effectiveness in service engagements. ... Evaluate and select service providers based on criteria for quality, reliability, and innovation. ... Negotiate and manage contracts with service providers, ensuring competitive terms and compliance with ... Develop and implement sourcing project strategies adapting to a diverse range of business needs and service ... Collaborate with legal experts and internal stakeholders to optimize service offerings and ensure alignment

Wroclaw, PLDate: Sep 8, 2025At Chain IQ, your ideas move fast.Chain IQ is a global AI-driven Procurement Service ... Develop and implement sourcing project strategies adapting to a diverse range of business needs and service ... with our strategic objectives.Collaborate with legal experts and internal stakeholders to optimize service ... requirements.Negotiate and manage contracts with service providers, ensuring competitive terms and compliance ... ensure alignment with corporate goals.Leverage your expertise to drive efficiency and effectiveness in service

In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues ... colleagues to build deep customer relationships and provide exceptional service by managing quotes and ... written), additional language is an asset.Good knowledge of MS Office , especially ExcelCustomer Service ... activities.Automation : Ensure all systems and data are aligned to drive automation across selling and service ... Position:Sales Operations AssociateJob Description:ABOUT THE ROLEJoin our dynamic Customer Operations

From transaction processing to customer service, to driving innovation and launching new products, we ... skillsProven customer service/relations skills including the ability to deal effectively, tactfully, ... Support Specialist, you will deliver exceptional service to our Premium Airline customers, ensuring ... role is highly client-facing and requires a proactive, consultative approach to problem-solving and service ... and tools.Collaborate with internal teams to coordinate solutions and guarantee timely, high-quality service

delivery, regardless of location.The IT Service Manager will play a crucial role in the IT Service Description ... the Service Description change process, ensuring timely communication of changes to Service Receiversensuring ... and supporting Product Owners and Service Receivers regarding Service Description documents and contentsmanaging ... the accuracy and up-to-date status of both Service Descriptions and the Service Description Catalogueorganizing ... About the roleAs part of Global Service Management tower, we design and deliver comprehensive approach

and customer satisfaction through smooth working operations and effective work management. ... hardware issues, support AV equipment, and collaborate across teams to ensure smooth operations and customer ... Use the defined ITSM System to properly manage your work related to defined service activities.Issues ... Escalation: Effectively document and escalate issues which cannot be resolved within the Service Level ... knowledge, isolate potential problems and ensure the consistent delivery of defined service activities

service and resolution of customer issues. ... Monitors customer satisfaction and service level and drive process changes. ... Consistent delivery of high quality service to customers through meeting or exceeding customer expectation ... guided by service level agreements and efficiency/accuracy standards. ... requirements and ensure adequate support to new customer requirements and initiatives.

service or Helpdesk roleVery good English language skills.Very good communication and active listening ... concept, development and live operations by leveraging the breadth and depth of our industry leading service ... desk operations for our local branch and ensuring our team is providing an efficient and effective service ... in Poland.The successful candidate will be responsible for overseeing the delivery of IT support and service ... service workflowsIdentify and escalate issues requiring urgent attention to the appropriate partiesEnsure

looking forWe are currently looking forServiceNow Architectswith experience in implementation of IT Service ... Management or Service Integration processes on market leaders' ITSM tool sets.If you think you are ... growing team of ServiceNow professionals combining deep business process and technology experience: IT Service

Strong knowledge of technical service processes and training methodologies. ... Collaborate closely with service engineers to assess training needs and performance gaps. ... Key Responsibilities Establish and manage the new Service and Application Training Department. ... About The Role Due to the dynamic growth of our Service Department, increasing staff turnover, and the ... need to maintain the highest standards of technical support, we are creating a Service and Application

compliance, acting as a key liaison between EU customer service teams, technical teams, and global stakeholders.Key ... service within the medical device or regulated healthcare technology sectorStrong understanding of GDPR ... Service teams on device troubleshooting, data handling best practices, and GDPR compliant support processesSupport ... This role sits at the intersection oftechnical customer support, medical device data handling, and GDPR ... support operationsProcess Improvement & EnablementAnalyse support case trends and customer feedback

Swedish or German appreciatedExcellent analytical and problem-solving skills.Strong communication and customer ... service skills.Experience with standard IT management tools such as Active Directory, O365, and Windows.A ... knowledgebase.Qualifications:IT degree or equivalent qualifications.Minimum of 1 years of experience in Service ... knowledgebase.Escalate unresolved tickets to 2nd level support teams and third-party suppliers.Assist users with IT service

We're looking for an Oracle Fusion Service Improvement Lead. ... regional and national influence.Competitive salary and benefits package.Our ValuesWe are One Team, Customer

As a Service Delivery Manager for QA projects, you will own the end-to-end delivery of quality assurance ... This role requires a blend of technical QA expertise, people management, and strategic service delivery ... Work week from Sunday to Thursday· Hybrid module of work from Gdańsk officeRole & Responsibilities:· Service ... Delivery Skills: Proven experience in managing service delivery for large-scale QA projects, including ... : Proactively identify delivery risks, manage escalations, and drive resolution of issues impacting service

mindset with a passion for helping others— Leadership potential — able to take initiative and guide service ... with OKTA, WARP, CrowdStrike, ManageEngine, ABM, JamfCore Responsibilities:– Improve and implement service ... desk processes within the team– Report to management on service desk plans and status— Install and configure ... operations across macOS, Linux, and Windows environments.Job requirementsAbout you:— Proven experience in service

operational data, as well as directly collaborating with UK teams to ensure the highest quality of service ... responsibilities will include:Delivering high-quality support to stakeholders and members, ensuring service

reaches its targets with the increase in performance year after year.Managing the stakeholders/business/customer ... maintaining the framework to deliver the services in scope, on time, within budget, and in line with the customer ... in the service and works with the service line to get the service back on track.Managing multiple third-party ... IS and cross-functional processes related to IS service delivery or IS service demand in the relevant ... service area of responsibility.Qualifications for the roleYou are highly skilled in Service Management