16594 customer service English-speaking jobs in Poland

  • Infotree Global Solutions
  • Kraków
  • November 14
training, and performance management.• Act as the escalation point for major incidents, problems, and customer ... procedures in collaboration with the service partner to optimize service operations.• Coordinate with ... and the service partner to identify areas for service improvement and implement process enhancements ... Your Role:• Manage and lead a team of L1, L2, and L3 support technicians ensuring high-quality service ... management, problem management, and service desk operations.• Collaborate with internal stakeholders
  • Sabre
  • Kraków
  • November 14
Recommend solutions to customer application questions. ... Communicate with customer as resolutions and fixes are implemented. ... Coordination with customers (During initialization, execution and activation phases) - Supporting Customer ... activation of various products, enhancement implementations if required and responding to moderately complex customer
  • Wipro
  • Gdańsk
  • November 14
• Should have good logical reasoning skills, Customer Service skills • Should be a team player & work ... service in a global organization • Fluency in Hungarian & English language • Should have knowledge of ... Accommodation, travel and other expenses covered • Friendly and chill atmosphere and company culture TIS Service ... not reachable cases & customer request • Identifying the trend of calls / tickets and highlighting it ... ticket in ITSM tool • Recording trend of calls and identifying outages proactively • Callbacks for customer
  • Nordea Bank
  • Warsaw
  • November 13
as a person and can-do approach when dealing with challenges You like to work in a role with high customer-focus ... Job ID: 27318  As a Service Desk Specialist to you will be responsible for supporting end users in ... As Service Desk Specialist you will be working with a lot of great colleagues in our new office in Warsaw ... About this opportunity Welcome to the Service Desk and Support team that acts with cross border incident ... or solve problems and incidents  Register, prioritize and document all incidents reported to the service
  • Loma Systems
  • Poznań
  • November 13
Experience in a field service role and familiar with all aspects of customer service including commissioning ... Responsibilities: To carry out repairs, on site commissioning, service and calibration of customer& ... Carry out upgrades and refurbishments on customer site. ... Handle on site customer queries in a fair and courteous manner. ... service skills Flexibility will be required to work overtime including weekends as required A role
  • MAHLE
  • Wrocław
  • November 12
Your role & responsibilities: First contact between the MAHLE Company and the Customer in the event ... strengths: Preferred engineering studies, technical secondary education, Automotive experience Customer ... presentation and demonstration of the MAHLE products to the sales network both in the MAHLE office and at the Customer
  • RTS Wind AG
  • Szczecin
  • November 12
Service Technician (all genders) for blade repair works We, the RTS Wind AG, based in Bremen are the ... We are looking to strengthen our team in Szczecin: Service Technician (all genders) for blade repair ... Your Tasks as a Service Technician for blade repair works: Carrying out repairs and maintenance work
  • BAT DBS Poland Sp. z o.o.
  • Warsaw
  • November 9
technologies-expected :ServiceNowabout-project :In this role, as an IT Service Manager, you will be responsible ... Line Owner of the Region for respective service lines within the End User Services Operations, such ... as: Service Desk Operations, Incident & Crisis Management; End User Computing (Workplace Technology); ... efficient, stable, compliant, and secure End User Services Operations in the Region including Global Service ... suppliers addressing Service Performance and Continual Improvement activities.Supporting any End User
  • HITACHI ENERGY SERVICES SP. Z O.O.
  • Kraków
  • November 9
Monitors the delivery of business objectives and customer experience for PMO services. ... / optimization of internal and cross-functional processes related to IT Service delivery or IT Service ... all Service Integration Project Managers. ... Service Integration Portfolio Lead for the wider PPM capability within HE IT. ... Description : As Service Integration PMO Manager you will be accountable for planning, coordinating
  • Inter IKEA Group
  • Warsaw
  • November 9
We believe you have In-depth knowledge of IT Service Management. ... Contribute to the Core Business Process Service Management Roadmap.  ... You will be a pioneer on the Service Management & Operations journey empowering our user community in ... Contribute to define, implement, and develop service management capabilities and framework to secure  ... Actively contribute to the IKEA Supply Service Management team and the Core Business Process digital
  • MAHLE Shared Services Poland Sp. z o.o.
  • Wrocław
  • November 8
SAP IT Service Delivery ManagerMiejsce pracy: WrocławTechnologies we useExpectedSAPOperating systemWindowsYour ... delivery following global standards and guidelines.Responsible for coordination of service contracts ... execution, and implement improvements in the IT area.Responsible for all aspects of operational IT service ... experience in global IT SAP delivery organization.At least 2 years of experience in leading global service ... schedules and ensure compliance with SLA.Solve technical issues and oversee actions aimed at improving service
  • B2B.NET S.A.
  • Warsaw
  • November 8
essentialExperience working in agile environments (preferably SAFe) and familiarity with both vertical (service-oriented
  • BaseBeyond GmbH
  • Poznań
  • November 8
You have strong a customer focus and service mindset.  ... portal in our ITSM tool (Service Now).  ... With a strong focus on customer experience and a drive for innovative solutions, you'll contribute ... missionYou will take on and register all incoming IT inquiries through phone, e-mail, chat and self-service
  • Kongsberg Maritime CM Sp. z o.o.
  • Gdynia
  • November 8
In this role you will be a part of Propulsion Team for Field Service. ... Field Service Technician / EngineerMiejsce pracy: GdyniaYour responsibilitiesInspection and repair of ... Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 ... excellent development opportunities.We are currently looking for a high-performing person for Field Service ... Services in Gdynia with a professionally equipped repair workshop is part of the global Kongsberg Maritime service
  • Baxter
  • Warsaw
  • November 8
B, Excellent customer orientation; ability to provide excellent customer service to clients and customers ... Actively represents and/or supports sales of technical services on the Territory (Spare parts; service ... information for medical devices, additional equipment and accessories, Support of service for Sales ... distributors, providers, as well as self-service customers on the Territory; Supports requests from ... świętokrzyskie voivodeship What would be your responsibilities: Coordinates and performs technical service
  • Signode
  • Warsaw
  • November 8
Location: Good access to motorways/airport for travellingThis role is mobile and travelling to customer
  • State Street
  • Kraków
  • November 8
service delivery model. ... Former Client service experience would be an advantage. ... Client Service Senior Specialist who will provide proactive management of Asset Manager relationships ... , through regular service review and professional and timely communication with business units and clients ... Liaise with the internal service teams to solve enquiries raised and collaborate to build a cohesive
  • IG Group
  • Krakow
  • November 7
The position requires technical troubleshooting abilities and excellent customer service skills. ... What you'll do: Triage incidents and service requests via phone, e-mail, communicator, Service ... Your role in the team: IG’s Service Desk team are the first point of contact between end users and ... service as quickly as possible, also where required, alert and / or escalate to the specialist support ... Demonstrate strong problem-solving skills and proactively suggest improvements for service efficiency
  • Sonova
  • Warsaw
  • November 7
Requests Resolve Level 2, 3 Support Issues Perform Service Requests (standard change or service ... improvements to reach efficiency gains Escalation Management on Project Issues, CRs, Incidents or Service
  • HITACHI ENERGY ITALY S.P.A.
  • Kraków
  • November 6
Customer & Consumer Management: Manage IT customer relationships and end user consumers to understand ... Service Level Management: Define and maintain service level agreements (SLAs) for print services. ... ongoing print service requirements globally. ... organization (or a related competence) - and the ability to display your experience through operational, customer ... Vendor Management: Manage relationships with print service vendors (currently hardware – Canon; software
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