2032 customer service English-speaking jobs in Warsaw

link between tool adoption, service quality and customer experience. ... the roleThe Process Improvement Specialist is responsible for driving operational excellence across Customer ... improvement, process coordination, tooling adoption, customer experience or a related environment. ... Good understanding of customer support operations, stakeholder requirements, process basics, and the ... Familiarity with service management platforms (e.g. ServiceNow), learning management systems (e.g.

Customer Service Leadership Lead and oversee Customer Service to ensure timely, empathetic, and effective ... Proven ability to lead and develop cross‑functional teams across supply chain and customer service. ... service functions to ensure the success and scalability of the company's Amazon FBA business. ... Analyze customer feedback to drive operational and product improvements. ... Gather and analyze customer feedback to drive process and product improvements.

Product Discovery & Selection: Agentic Commerce, Search & Recommendations, AI PhotoshootingCustomer Service ... We are looking for an experienced AI Architect to join our CTO team, focusing on AI for Customer Experience ... leadership and communication skills to drive innovation from concept to production.Your focus will be on Customer

They support businesses in optimizing customer service processes through modern, multi‑channel communication ... card.Opportunity to shape the technology strategy of a growing organization and work with modern cloud, AI, and Customer

end‐to‐end processes, identifying inefficiencies, and defining improvements that enhance productivity and service ... improvement methodologies such as Lean, Six Sigma or equivalent methodologies* Update* min. 5 years in a service ... *The Process Improvement Senior Specialist is responsible for driving operational excellence across Customer ... improvement and customer experience management environment* fluent English* Expertise in process modelling ... solution deployment and change management with operational teams.* Actively contributes to strategic Customer

businesses optimize customer service processes and improve operational efficiency. ... They support businesses in optimizing customer service processes through modern, multi-channel communication ... Its portfolio includes projects built on leading cloud and customer engagement technologies, helping ... About our client Our client is a technology company specializing in delivering modern Customer Experience ... Opportunity to shape the technology strategy of a growing organization and work with modern cloud, AI, and Customer

This role ensures that customer demand is met efficiently and effectively through proactive intraday ... You will act as the central point of accountability for intraday performance, service stability and fan ... hours a week The JOB The Senior Real Time Delivery Manager – EMEA is responsible for leading real‑time service ... Results‑driven – Energetic, creative and hardworking, with a commitment to the highest quality of care and service

Customer Identity & Access Management AnalystThe Customer Identity & Access Management Analyst will enable ... cybersecurity initiatives by designing, implementing, and maintaining CIAM solutions across internal and customer‑facing ... plans to improve CIAM processes and solutions.Assist in evaluating the feasibility of solutions for Customer‑Facing

Paid Time Off: 18 business days per year (20 business days after 2 years of service). ... Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and Life Science companies ... Role Description As a Customer Transformation & Enablement Lead, you will be responsible for driving ... Required Skills and Experience 3‑5+ years leading end‑to‑end change management or customer enablement ... experts in development, design, business analysis, project management, delivery, sales, marketing, and customer

Establish customer service training KPIs and reporting methods. ... Define and manage customer service change readiness and adoption metrics. ... Build and maintain a global change network across Global Customer Service. ... Ensure customer service training materials connect to approved knowledge sources. ... Experience in medical device, healthcare technology, or customer service environments.

, or resolving customer escalations. ... Experience with the cloud market, running services businesses, managing executive-level customer programs ... You will design, scale, and lead strategic programs that accelerate customer adoption (such as AI and ... You will act as an advisor, managing executive-level customer touch-points, shaping high-profile briefings ... execution, ensuring that strategic priorities translate into tangible business impact and long-term customer

owning customer outcomes and leading through influence. ... adoption, engagement, and long-term success through strategic account planning.Lead customer success ... Technical Customer Success Manager (TCSM) to serve as a trusted advisor for our cyber security customers ... issues.Escalation & Problem ResolutionOwn and drive resolution of critical customer escalations from ... base.Use customer health metrics, adoption data, and business insights to identify opportunities and

support or service teams.Strong background in customer service within a SaaS and Platform as a Service ... and continuous learning between Dublin, Warsaw, and international teams to ensure consistent global service ... and Dublin, serving as a vital bridge between EMEA and our Global Customer Care leadership within the ... As a truly global network, Global Customer Care operates across the US, Costa Rica, Ireland, New Zealand ... Care Manager for EMEA, you will lead and align our dual-site Customer Care operations across both Warsaw

satisfaction, productivity, and service quality.Produce regular reports and dashboards for senior leadership ... We are looking for an experienced Manager – Customer Experience Enablement & Performance to support the ... development and effectiveness of a global Customer Experience organization.This role brings together ... You will help ensure customer-facing teams have the resources, skills, and support needed to deliver ... development and performance programs while partnering closely with Customer Experience, Operations,

Effectively promote and sell Travelport products and services to the customer(s)Responsible for customer ... Customer Success Manager | Poland| HYBRIDTravel obsessed? Big tech fan? ... Your role in action:Be the primary point of contact with any assigned customer(s) for all operational ... Assess customer operations on a regular basis to determine and provide product needs from end-to-end  ... (s)Responsible for customer onsite visits to discuss operations/product and business flow.Responsible

Public API Development teams to ensure alignmentContinuously improve the developer onboarding and self-service ... OverviewWe are looking for a Customer Implementation Manager – Public APIs to lead our customer-facing ... onboarding via standard Public APIsEnsure consistent and customer-centric onboarding experiencesBalance ... fairly, transparently, and constructivelyCustomer Onboarding & Delivery OwnershipOwn team delivery of customer ... tasks and deliverables for the teamAct as escalation point for delivery risks, priority conflicts, and customer

for upselling and customer retention. ... To be explicit, this is a commercial but not a Customer Support role. ... Our vision is to enable banking that is genuinely personal, proactive, and valuable to every customer ... As a Customer Success Director, your primary responsibility is to foster and grow relationships with ... Your role involves managing complex and end-to-end customer engagement cycles, from initial onboarding

applicable, and the Employee Assistance Program (private and confidential counselling and referral service ... Customer Success Management Monitor customer transformation health and proactively address adoption ... Basic Qualifications 7+ years of experience in senior customer-facing roles including customer success ... Description AWS is seeking a Senior Customer Success Specialist - Gen AI to transform how organizations ... This is a senior individual contributor role within the AWS Specialists & Partners (ASP) Customer Success

You will work closely with Engineering (Hardware and Software), Customer Success, and Project Management ... Cross‑functional Collaboration: Seamlessly interface with Engineering (Hardware/Software), Customer Success ... You will be responsible for the entire service lifecycle, from establishing Service Level Agreements ... We are now looking for an experienced Service Manager to create and manage a robust, outsourced service ... Service Experience: additional 5+ years on top of technical experience in technical service management

You will work closely with Engineering (Hardware and Software), Customer Success, and Project Management ... efficiency.Cross‑functional Collaboration: Seamlessly interface with Engineering (Hardware/Software), Customer ... You will be responsible for the entire service lifecycle, from establishing Service Level Agreements ... We are now looking for an experienced Service Manager to create and manage a robust, outsourced service ... Are you passionate about building robust, scalable maintenance and service operations from the ground