15595 customer service English-speaking jobs in Poland

benefit Ensures stable operations as per the service level agreements, IT security guidelines, user ... The product owner develops a product and/or process vision based on customer needs and expectations of ... determines the sprint backlog prior to every sprint through prioritisation by business value and/or customer

technologies-expected : SQL Python about-project : Enterprise Technology brings together all areas of financial crime risk management at HSBC including anti- money laundering, transaction monitoring, screening, risk assessment etc. and is dedicated to implement the most effective global standards to combat financial crime.

technologies-expected : Java about-project : We're Markets & Securities Services IT Poland, a technology department providing technology services and solutions for the Investment Bank businesses at HSBC. Systems we create enable transactions across multiple asset classes.

technologies-expected : Figma Adobe Creative Suite about-project : Join the Global Design Team within International Wealth and Premier Banking (IWPB) at HSBC, where we create best-in-class experiences that make a difference in customers' lives. We align business strategy with user needs across channels and touchpoints to shape the future experience for affluent customers across the globe.

Experience of leading analysis activities to support the delivery of customer centric digital products ... designs into more detailed functional requirements and designs, often representing the voice of the customer ... analysis/requirements management techniques e.g., user stories, BDD style scenarios, e2e process flow or customer

technologies-expected : Python Next. js Django about-project : Global Risk Analytics (GRA) is a global team responsible for development of risk models for broad classes of financial and operational risks at HSBC.

technologies-expected : AWS Microsoft Azure about-project : The Principal SME for Network Segmentation supports the Head of Network segmentation in defining requirements for the Capability vision, strategy, and roadmap for network segmentation across HSBC.

Experience of owning or leading the delivery a Java-based service / module. ... Practical understanding and experience in high-availability service architecture.

CTB and RTB investments, production stability, audit, risk and compliance, all matters related to the service ... Have demonstrable experience working and implementing third party solutions and customer facing applications

We are seeking a highly skilled and experienced Senior Automation Test Engineer to join our team. The ideal candidate will be responsible for both manual testing and creating automated test scripts using Java and Selenium.

Falcon teams work on nearly every part of the front office application estate from Risk and Trading Booking to Electronic Trading and Market Making. The Falcon framework is a state-of-the-art trading and risk application platform utilized across various businesses at HSBC built on HTML5 and React.

HSBC is looking for experienced DevOps engineers to grow our AWS Cloud Services team, supporting a multitude of project teams across the world to adopt Cloud services as part of our “Cloud First" strategy.

Architecture Function to set the vision and roadmap for all technologies across CTO and to deliver service

We are seeking a talented and experienced Senior API Developer to join our dynamic team. In this role, you will be responsible for designing, developing, and maintaining robust and scalable APIs that power our innovative applications.

This platform will empower customers with next-generation capabilities, offering seamless account access, diverse asset types like shares, ETFs, and mutual funds, and personalized investment portfolios tailored to individual goals. Built on the HSBC Mobile platform using the Platform Hub framework, it ensures scalability, security, and efficiency.

The projects within this team are related to regulatory, digital, policy or system level changes. VP Financial Engineering (Senior Business Analyst) will support the Global Risk Analytics in the delivery of strategic vision for the Financial Engineering infrastructure and related changes in response to the regulatory and business requests.

Experience of leading analysis activities to support the delivery of customer centric digital products ... requirements and designs in systems related projects and programmes, representing the voice of the customer ... solve challenges and improve the quality, efficiency and effectiveness of the Bank’s proposition and customer ... identifying opportunities, constructively challenging conventional thinking, ensuring the Voice of the Customer ... shape, prioritise and drive the execution of their change needs with a focus on delivering the desired customer

includes developing new mobile apps and online experiences. using digital messaging to enhance our customer

The Cybersecurity Research and Offensive Security (CROS) function is building up its capabilities to form a global team of highly skilled security researchers. The Security Research team, within the Global CROS function, provides a specialist approach to assessing the security of systems and technology, identifying previously unknown vulnerabilities and new attack techniques.

They are responsible for establishing relationships with key project stakeholders. They plan, mobilize and deliver multiple work streams of large scale and complex initiatives end-to-end, proactively balancing scope, schedule, budget, risks, outcomes and benefits. They ensure adoption and deployment of the HSBC Change Framework within the initiative and ensure adherence to regulatory requirements.