7048 customer service English-speaking jobs in Poland

Service Desk, Help Desk, Customer Support) Very good English skills - written and spoken General IT understanding ... and supporting end users in the event of IT system unavailability Communicating planned outages and service ... in use Development and maintenance of support documentation (Knowledge Base) Ensuring high level of customer

,[Take full ownership of the Customer Experience data infrastructure, ensuring data integrity and alignment ... We rely on an internal ecosystem based on self-service and widely used tools such as Kubernetes, Docker ... Scale, which starts with over 1000 microservices, an open-source data bus (Hermes) with 300K rps, a Service ... calculations., Continuously monitor productivity metrics and Average Handle Time (AHT) to streamline service

with Intellias, they are building a modern Digital Ecosystem focused on eCommerce, personalization, customer ... position requires a strong combination of strategic thinking, hands-on operational management, and customer-oriented ... Responsibilities Own and manage end-to-end support delivery operations, ensuring service stability and ... outcomes Collaborate closely with stakeholders to support smooth service transitions and operational ... looking for a Support Delivery Manager who will lead and scale IT support operations while ensuring service

with Intellias, they are building a modern Digital Ecosystem focused on eCommerce, personalization, customer ... position requires a strong combination of strategic thinking, hands-on operational management, and customer-oriented ... Responsibilities Own and manage end-to-end support delivery operations, ensuring service stability and ... outcomes Collaborate closely with stakeholders to support smooth service transitions and operational ... looking for a Support Delivery Manager who will lead and scale IT support operations while ensuring service

with Intellias, they are building a modern Digital Ecosystem focused on eCommerce, personalization, customer ... position requires a strong combination of strategic thinking, hands-on operational management, and customer-oriented ... Responsibilities Own and manage end-to-end support delivery operations, ensuring service stability and ... outcomes Collaborate closely with stakeholders to support smooth service transitions and operational ... looking for a Support Delivery Manager who will lead and scale IT support operations while ensuring service

with Intellias, they are building a modern Digital Ecosystem focused on eCommerce, personalization, customer ... position requires a strong combination of strategic thinking, hands-on operational management, and customer-oriented ... Responsibilities Own and manage end-to-end support delivery operations, ensuring service stability and ... outcomes Collaborate closely with stakeholders to support smooth service transitions and operational ... looking for a Support Delivery Manager who will lead and scale IT support operations while ensuring service

Together with the Service Manager, you will plan and execute changes, upgrades, and maintenance of our ... least 5–8 years of experience in IT operations, application support, platform operations, or technical service ... Change reviews - Post incident reviews - Documentation and runbook improvements Collaborate closely with Service ... Our aim is to deliver high availability, predictable operations, and excellent customer experience, and ... responsibilities : Take operational ownership of customer environments, ensuring availability, stability

Experience within the Higher Education or Customer Service industry. ... Innovation for the cloud‑based Higher Education Customer Service product, ensuring the multi‑tenant architecture ... Customer Success and Retention: define and achieve OKRs that drive customer value and business growth ... supports efficient internal control while delivering robust external customer solutions. ... Post‑Launch Feedback & Continuous Improvement: Solicit and analyze customer feedback post‑launch to

escalation point for critical quality topics.Drive global audit governance, including internal audits, customer ... Integrated Logistics quality organization, ensuring capabilities, structure and performance are aligned with customer ... digitalization initiatives such as eQMS.Ensure full compliance of operations with GxP, GDP, ISO and customer-specific ... lead a worldwide team, interact with senior stakeholders, and commercialize quality as an integrated service ... lead a worldwide team, interact with senior stakeholders, and commercialize quality as an integrated service

escalation point for critical quality topics.Drive global audit governance, including internal audits, customer ... Integrated Logistics quality organization, ensuring capabilities, structure and performance are aligned with customer ... digitalization initiatives such as eQMS.Ensure full compliance of operations with GxP, GDP, ISO and customer-specific ... lead a worldwide team, interact with senior stakeholders, and commercialize quality as an integrated service ... lead a worldwide team, interact with senior stakeholders, and commercialize quality as an integrated service

days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service ... Consultant is responsible for leading the deployment of new or changed product solutions for Talent Service ... Your key responsibilities Manage end‑to‑end delivery of Talent process, technology, and service improvements ... Lead the identification and deployment of new product solutions (across process, service delivery, technology ... , and data) and improvements in relation to the Talent Service Delivery function Ensure effective stakeholder

Educate client service representatives on addressing customer complaints or inquiries about products ... Operational and highly data-centric customer service experience, ideally within an e-commerce, SaaS or ... Monitor customer satisfaction with our products or services. ... Collaborate with other departments within Centra to ensure that customer needs are being met. ... You are familiar with customer support software and tools, ideally including HubSpot and Jira.

Built as a cloud-native microservice architecture on Azure, the platform uses Azure Service Bus for event-driven ... Built as a cloud-native microservice architecture on Azure, the platform uses Azure Service Bus for event-driven ... as Tesco increases the scale, relevance, and personalization of customer engagement. ... as Tesco increases the scale, relevance, and personalization of customer engagement. ... The platform processes around 500 million customer attribute updates every week and continues to grow

development and refinement of project management methodology, implementation tools and practices and new service ... Experience in identifying, tracking and mitigating risk Identify opportunities to offer other product or service ... offerings Work with the customer and FinancialForce sales and marketing teams so the client will serve ... requirements Facilitate regular status meetings and touch points with the implementation team and the customer ... and roadblocks Escalate risks and issues internally to FinancialForce management and externally to customer

Define and drive product vision and strategy, with a strong focus on scaling self-service customer journeys ... product vision and strategy with measurable business impact, including driving growth through self-service ... Lead product discovery efforts to uncover customer needs, identify high-impact growth opportunities, ... Identify and champion strategic “big bet” initiatives by combining customer insights, market trends, ... Strong product discovery skills: identifying customer problems, validating opportunities, and shaping

Practical experience in ServiceNow configuration and development: Flow Designer, scripting, service catalog ... offered : Remote work Lont-term projects Opportunity to work on a global HR Service Delivery implementation

of joint business plans and customer-specific growth initiativesAnalysing market trends, customer performance ... will manage and develop the most strategic key accounts within the Away From Home channel by leading customer ... and developing relationships with assigned strategic customers in the Away From Home channelLeading customer ... portfolioLeading annual customer negotiations end-to-end within the agreed framework as well as developing ... and executing customer strategies aligned with channel objectives and business prioritiesLeading preparation

The BDM will be supported by a team of inside sales professionals, customer service representatives, ... .• The BDM will be supported by a team of inside sales professionals, customer service representatives ... must be a consummate professional working with the entire team to provide the best solution to the customer ... ranging in costs from $30k to $2m+• Working with the entire team to provide the best solution to the customer ... presentation, verbal and written communication skills• Self-starter w/highly motivated work ethic.• Customer

monitoring tools and user experience channels , Define, track and maintain performance metrics related to customer ... IT journeys and service quality , Analyse user behaviour patterns, service bottlenecks and recurring ... with Agile ways of working and project delivery frameworks • Interest in new technologies, digital service ... and strategic decisions , Design, build and maintain dashboards that provide clear visibility into service ... Convenient parking ,[ Collect, consolidate and analyse data from multiple sources such as IT systems, service

decision frameworksNavigates and resolves stakeholder misalignment by grounding discussions in data, customer ... researchSynthesizes insights across multiple sources including customer research, competitive intelligence ... initiatives aligned to business prioritiesInfluences sequencing and prioritization by articulating customer ... Stakeholder Management Responsible for driving and influencing senior leadership decision‑making through customer ... opportunities in insight workflows and delivery Roadmap / Planning Supports strategic planning by providing customer