4331 customer service English-speaking jobs in Kraków

Involvement in onboarding new clients or supporting the rollout of enhanced customer service procedures ... Monitoring compliance with established service level agreements (SLAs) and key performance indicators ... (KPIs), systematically tracking customer satisfaction metrics, and implementing corrective actions to

of development, our Digital Network Operator Cloud empowers communication service providers to achieve ... Using an "experience down" approach, which prioritizes the customer's journey at every stage ... DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize ... network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.With

Customer/stakeholder focus. ... HSBC Service Delivery (Polska) Sp. z o.o. ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology ... consent to use my personal data included in my application for the purposes of recruitment in HSBC Service

IAM and cloud compliance/auditing/monitoring tools Customer/stakeholder focus. ... HSBC Service Delivery (Polska) Sp. z o.o. ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology ... consent to use my personal data included in my application for the purposes of recruitment in HSBC Service

monitoring solutions required by the role to enhance the ability to troubleshoot and ultimately prevent customer ... the delivery management function and cross functional teams to support the delivery of world class service ... the delivery management function and cross functional teams to support the delivery of world class service ... deliver quality, scalable and performant services, Responsible for rollout of operational toolkits and service

Customer-centric consultancy approach. ... HSBC Service Delivery (Polska) Sp. z o.o. ... Work with middleware technical subject matter experts to provide remediation guidance for IT Service ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology ... consent to use my personal data included in my application for the purposes of recruitment in HSBC Service

Understanding of ITIL principles and the overall managed service process Very good command of English ... Ability to maintain and enhance customer relationships through effective communication and support. ... Lead and execute minor projects and system changes tailored to meet specific customer needs and requirements ... Foster strong relationships with clients by addressing support topics promptly and effectively, ensuring customer

: Broad, architectural‐level knowledge of Adobe Experience Cloud components, such as AEM as a Cloud Service ... Lead the analysis of customer requirements and provide end-to-end technology consultancy across the Adobe ... Assess customer requirements in the context of capabilities and limitations across the full Adobe ecosystem ... Platform, Real‐Time CDP, Adobe Journey Optimizer, Adobe Campaign, Adobe Target, Adobe Analytics, or Adobe Customer

We strive to reflect the communities we serve by not only delivering amazing service and technology, ... Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered ... These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer ... /CEST) for the US market in Cracow, Poland, you'll be a part of creating and delivering amazing customer

knowledge.Develop scripts or automation to reduce manual effort and improve response times.Ensure all incidents and service ... The customer has achieved significant milestones, including SOC 2 Type II certification, and supports ... processing to improve sales efficiency and support data-driven decision-making in the healthcare sector.The customer ... users and product owners to capture requirements, explain technical solutions, and provide excellent customer

reports using a BI tool (AWS QuickSight).Creating canned reports and providing capabilities for self-service ... models, ETL/ELT processes, and BI dashboards to enhance reporting, analytics, and decision-making.The customer ... analytics for the customer and its merchant customers.Implementing data quality checks and validation ... accept multiple payment methods, including alternatives, via integrated processing partners within the customer

React, Ember or Backbone Highly organized with strong attention to detail Excellent command of English Service-oriented ... You will play a crucial role in supporting and enhancing our platforms to drive business growth and customer ... , self-directed, analytical, and customer-focused Skilled in Git, CI/CD tooling, and DevOps processes ... platform improvements with a focus on Spearhead database architecture and management to support our customer

You should be ready to mentor your team members, find ways to increase quality of customer service and ... feedback provided through various channels including Pre Sales, Sales, Customer Experience and other ... return on investment.Work with local advisory and sales teams to refine content expansion.Document customer

ExperienceZendesk software was built to bring a sense of calm to the chaotic world of customer service ... Job DescriptionZendesk's people have one goal in mind: to make Customer Experience better. ... observable, and cost-efficient access to multiple foundation models.Champion best practices around service ... The specific in-office schedule is to be determined by the hiring manager.The Intelligent Heart Of Customer

ExperienceZendesk software was built to bring a sense of calm to the chaotic world of customer service ... service industry.Craft and maintain high traffic services and APIs in a team of experienced software ... The specific in-office schedule is to be determined by the hiring manager.The Intelligent Heart Of Customer ... implement complex applications, using well accepted design patterns leveraging our AI to transform the customer

Requirements Dedicated to delivering high‐quality customer service to both internal and external clients

IntroductionA career in IBM Software means you'll be part of a team that transforms our customer& ... innovation thrive.Your Role And ResponsibilitiesAstra DB is a wildly successful cloud-native database as a service

modeling, performance tuning)Comfortable extracting and analyzing data from Salesforce (Sales Cloud/Service ... SpotOn is the place for you.We're seeking a savvy Senior Business Analyst to bridge finance and customer ... in budgeting, forecasting, and financial planning & analysis (FP&A)Experience in CX domains—voice of customer ... financial analysis and reportingProven expertise designing scorecards, KPIs, and predictive models for Customer ... design and implementation of CX scorecards and financial KPIs, aligning metrics with budgetary goals and customer

modeling, performance tuning)Comfortable extracting and analyzing data from Salesforce (Sales Cloud/Service ... SpotOn is the place for you.We're seeking a savvy Senior Business Analyst to bridge finance and customer ... in budgeting, forecasting, and financial planning & analysis (FP&A)Experience in CX domains—voice of customer ... financial analysis and reportingProven expertise designing scorecards, KPIs, and predictive models for Customer ... design and implementation of CX scorecards and financial KPIs, aligning metrics with budgetary goals and customer

Profile and tune distributed workloads to uncover systemic bottlenecks and verify that service‐level ... ll develop and evolve the system‐level testing frameworks that validate a distributed database‐as‐a‐service