3351 customer service English-speaking jobs in Kraków

The role Efficiently manage and resolve incidents reported through Service Now (SNOW), including bug

We deploy the most innovative Customer Experience solutions for our clients.We are looking for:SAP Enterprise ... in a similar role, with a strong background in designing and implementing SAP solutions.3 years in customer ... support teams, ensuring high-quality service delivery and rapid issue resolution.Required Skills:Bachelor ... design, technical integration, and scope finalization.Provide supervision and expert support for L2/L3 service ... Platform (BTP), and intelligent automation.Be deeply involved in all aspects of S/4HANA maintenance and service

Ensure alignment between customer expectations and Atos’ portfolio capabilities. ... Demonstrated ability to manage complex solution sales and customer engagements. ... Validate solution accuracy through customer-specific data collection and due diligence. ... This is a customer-facing role focused on building credibility and trust with clients while delivering ... Key Responsibilities: Customer Focus Engage with clients to understand their business priorities and

Join us, and shape the future of customer relationship management! ... Your main responsibilities: Analyzing customer business requirements and configuring Microsoft Dynamics ... client, a leading global financial institution that is implementing Microsoft Dynamics 365 as its core customer ... business processes, gathering requirements, and configuring the Dynamics 365 application to enhance customer ... independently and prioritize tasks efficiently A results-oriented approach with a focus on project value and customer

Desks and at times directly with the Customer. ... YOUR ROLE The role of Major Incident Manager falls within the Service Management Office team. ... Incident Management, Problem Management, Change Management, Capgemini Tower Management and Leads, SDMs, Service ... The role requires an assertive person who has experience in dealing withchallengingand complex customer ... This role requires an experience in dealing withchallengingand difficult customer issues as well as the

Lead initiatives to scale impact through automation, self-service, and democratization of data science ... Scaling Impact: Experience scaling analytics capabilities; creating automated processes, self-service ... Develop sophisticated customer segmentation and predictive models that inform and optimize the product ... advanced analytics, data science, and AI methodologies are central to building products and improving customer ... translating ambiguous questions into clear, actionable recommendations that deliver commercial and customer

lifecycleDeliver outstanding customer support by addressing and resolving issues promptlyCommunicate ... Management lifecycleActively contribute to automation and continuous improvement of the Service Management ... proficiency (B2 level or higher)Proven background in supporting production environments with strong Service ... solutionsDevelop and test application prototypes to validate concepts and designsManage changes across the Service

Project Managers, Change and Release Management, Configuration Management, Test Management, and the Service ... Delivery organization to deliver as per SLAs with Downstream systems along;Works with customer team ... to configure the selected business processes to meet customer requirement, develops solution and work ... empower the business with agile digital at scale to deliver unprecedented levels of performance and customer ... gathering, design, testing, documentation and Deployment support;Leads Fit 2 Standard Workshop with the customer

service. ... Qualifications 3+ years of customer-facing experience, preferably technical support or consulting role ... Configuring services and deploying resources in customer AWS accounts, using Amazon Connect, CloudFormation ... requirements gathering to successful go-live, ensuring solutions are technically sound and aligned with customer ... Zendesk & Equal Opportunity Zendesk\'s mission is to bring a sense of calm to the chaotic world of customer

Assists with identifying and calculating process, service, product and component costs for financial ... Performance Management:Define the value KPIs and assess the business impact of the product team.Monitoring service ... Manages elements of the product life cycle to meet customer/user needs and achieve financial or other ... research, feedback, expert opinion and usage data to understand needs and opportunities.Coordinates customer ... more products or services, be the go-to person within the product team, use high-level perspective and customer

Provide supervision and expert support for L2/L3 service support teams, ensuring high-quality service ... We deploy the most innovative Customer Experience solutions for our clients. ... in a similar role, with a strong background in designing and implementing SAP solutions. 3 years in customer ... Understanding of ITIL principles and the overall managed service process. ... Be deeply involved in all aspects of S/4HANA maintenance and service processes, including solution architecture

ExperienceZendesk software was built to bring a sense of calm to the chaotic world of customer service ... requirements gathering to successful go-live, ensuring solutions are technically sound and aligned with customer ... translate business objectives into technical solutions.Configuring services and deploying resources in customer ... The specific in-office schedule is to be determined by the hiring manager.The Intelligent Heart Of Customer ... regular updates on project status, issues, and progress toward deliverables.Qualifications3+ years of customer-facing

service industryExcellent writing and communication skillsAdept skills in issue analysis and problem ... You will accomplish this through timely and detailed responses, listening to customer needs and guiding ... Support Specialist, you will be part of the Technical Services team whose responsibility is to drive customer ... expertise and knowledge of company policies and procedures to investigate, troubleshoot, and resolve customer ... support via email and phoneInitiate efforts to collaborate with other teams to improve the overall customer

English, both spoken and written (minimum B2 level), nice to have: experience with QA/Test automation or Service ... It helps businesses improve operations and customer experiences through custom solutions, cloud services ... portfolio in alignment with platform-level goals, collaborate with stakeholders (Product Management, Customer

technologies-expected : Kubernetes Unix Linux technologies-optional : Service Meshes about-project

Engineering (CTE) organisation, providing a Cybersecurity security technology expertise and engineer service ... and experience of delivery using Agile and/or DevOps methodologies Knowledge and experience of IT service

service Availability and willingness to travel for domestic and international business projects, with ... industrial hardware - configuration and troubleshooting Reactivity, autonomy, sense of contact and customer ... your performance in terms of time, action, and travel to the contractual limits between FEV and the customer ... automation system to control combustion engine / powertrain / fuel cells / e-motor & battery test benches at customer

Real focus on customers including account management, service delivery and customer service. ... Capita Poland supports clients across various sectors, including local government, customer service, ... Customer focussed with the ability to manage customer expectations. ... general ledgers, reporting, financial analysis, claims processing, systems implementation, technical customer

Prior experience integrating with any SSO providers Experience working with global Customers and strong customer ... We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect ... troubleshoot break fix issues and take it to a resolution Respond and resolve issues within agreed service ... closely with Engineering and DevSecOps teams for activities related to supporting the IAM and CPAM service ... resolution, and root cause analysis for the incidents Publish knowledge articles for the incidents and service

The candidate must have a strong sense of customer focus to ensure the solutions make life easier for ... Evaluate service refresh and new services. ... Analyze current service performance for potential problems and improvement. ... Transform high level concept from Enterprise Architecture into operational service/s. ... Previous experience in networking, security or hosting service is welcome. Fluent English.