3407 customer service English-speaking jobs in Lesser Poland Voivodeship
Senior Specialist - Global Service Operations
- Revvity
- Kraków
- January 21
functions to deliver exceptional customer experiences and operational excellence. ... Productivity, Service Offerings, Request-to-Service workstreams. ... Purpose of the Role The Senior Manager, Service Operations, is responsible for driving global service ... Lead Monthly/Quarterly/Other Global Service Business Reviews with Service Delivery and Finance. ... Align with Service Delivery Leaders to establish, maintain and report KPIs for service performance and
ServiceNow Consultant
- Capgemini
- Kraków
- January 16
YOUR TASKS Build customer relationships by delivering at client expectations on assigned deliverables ... Management and Service Integration solutions Carry out discovery process by gathering customer’s business ... proactively identifying add on work and assisting in identifying cross sales leads Build and transition Service ... ServiceNow and ability to explain and recommend platform capabilities to maximize value of delivered service ... facilitation skills, ability to provide training to clients and internal team members Experience in ITIL Service
(fluent Ukrainian) Legal Counsel, Data Privacy (Poland)
- SupportYourApp
- Kraków
- January 22
to improve customer experience) for the past 15 years. ... outsourcing services to other IT companies around the globe (technical and customer support, services ... coworking spaces around the world, we also develop innovative products like Quidget and improve the customer ... SupportYourApp is an international Support-as-a-Service company that has been providing business process ... required;
Ability to work effectively in cross‑functional teams (e.g., Legal, Technology, Security, Service
Customer Experience Team Lead
- IG Group
- Kraków
- February 2
.- Lead and develop one of IG Group’s customer service teams, ensuring delivery of exceptional support ... Combine hands-on customer service delivery with team leadership, serving as the primary escalation point ... Knowledge of Intercom, Genesys, or similar customer service platforms****Degree-level education (finance ... and Operational Excellence****Excellent customer service standards and ability to diffuse emotive situations ... service experience****Experience with complex financial products or similar regulated industries****
Software Engineer Intern (Customer Service Desktop & Self-Service) - Summer 2026
- Pegasystems
- Kraków
- January 16
Software Engineer Intern will develop and test software, experience prompt engineering, and collaborate on feature design and development. Must have solid object-oriented programming experience, strong analytical and problem-solving abilities, and experience with modern web technologies.
Junior Customer Support Specialist
- Reality Games
- Kraków
- January 16
service experienceKnowledge of customer care tools like ZendeskExcellent English communication skills ... 5Posted:24.06.2025Expiry Date:08.08.2025col-wideJob Description:We are currently looking for a Junior Customer ... full-time position located in our office in Cracow, Poland.Job requirementsAt least 1-year of previous customer
First Line Analyst with English - Kraków
- Computacenter AG & Co. oHG
- Kraków
- February 2
B2 level)
You have proven experience of working at Customer Service or Service Desk: IT support, customer ... support, helpdesk
You have excellent proven customer service skills
You know how to ask the right questions ... to:
Use and improve your language skills by daily work in English
Communicate with an international customer ... in English
Provide technical support and resolve technical issues for clients to meet business and customer ... to reach the core
You have outstanding communication skills and customer focused mind-set
You have the
Product Support Engineer
- Cornerstone OnDemand
- Kraków
- January 14
Experience in a customer support or service environment (ideally SaaS). ... Qualifications
A strong customer‑centric mindset with a passion for solving problems. ... You’ll combine problem‑solving, communication, and customer empathy to deliver an outstanding support ... Manage and resolve customer issues via both synchronous (phone) and asynchronous (web support) channels ... Ensure high customer satisfaction by responding promptly, communicating clearly, and meeting SLA expectations
Praktyki z zakresu turystyki i operacji
- Indie campers
- Kraków
- January 21
Front-office activities: Customer service and sales: Take care of check-ins and check-outs, register ... service, problem-solving, communication, team spirit, organization, time management, fleet coordination ... service orientation; You have a problem-solving mindset, thriving to create solutions and feeling comfortable ... Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong ... and meeting new cultures; You possess a natural talent for connecting with people and have a strong customer
Customer Support Executive
- Cathay Pacific Airways Limited
- Kraków
- January 21
Customer Contact and take on escalated calls and provide consistent “one stop shop” service to customers ... rotation and keep abreast of up-to-date skills and knowledge Requirements Experience in Customer Service ... Compensation System Handle escalations in a professional and timely manner Accountable for effective use of service ... Key Responsibilities Restore customer confidence through direct handling of customer feedback in a thorough ... as required in the handling and resolution of cases Accurately record customer feedback in the Customer
Automotive Luxury Brand Evaluator - Polska Centralna, Południowa i Wschodnia
- CXG
- Kraków
- January 22
Good understanding of the automobile industry
Passionate about automobiles and improving customer service ... Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments ... Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, ... with a trained eye for luxury
Observe every detail - Assess the ambiance, level of service, digital ... Do you have a refined appreciation for high-end performance vehicles and the customer experience that
Robotics Field Service Technician
- STOW Group
- Kraków
- January 16
Job Description
We are looking for a Field Service Engineer passionate about technology and customer ... Detect and report commercial service opportunities (spare parts, service packs). ... Customer-focused, team player, proactive mindset. ... shuttle systems at customer sites (including cold storage). ... success to join our After Sales & Service team : Your responsibilities: Test, repair, and maintain our
Business Analyst in the EU
- Andersen
- Krakow
- January 27
Understanding customer support operations and service metrics. ... Andersen is hiring a Business Analyst in the EU to improve customer support and onboarding on a global ... Strong hands-on experience with Salesforce Service Cloud. ... The customer is a technology-driven platform that facilitates interactions between consumers and independent ... The project is focused on redesigning and optimizing end-to-end customer support and onboarding processes
Information Technology Manager
- Look4IT
- Kraków
- January 16
serves a global customer base in both OEM and Aftermarket & Service business areas. ... With offices, production sites, R&D, and service centers across Europe, the Americas, and Asia, our Client ... Management of IT service providers for applications, IT infrastructure and services, including contract
HR Service Excellence Senior Specialist
- Hitachi Vantara Corporation
- Kraków
- January 9
services, or a similar role with a strong focus on process improvement and customer experience. ... service level agreements (SLAs) and driving continuous improvement in service quality and speed. ... Description
The opportunity
We are seeking a highly motivated and experienced HR Service Excellence Senior ... Develop and monitor key performance indicators (KPIs) for HR service delivery, ensuring adherence to ... Champion an employee-centric approach to HR service delivery, gathering feedback, conducting surveys,
2nd Line Support Engineer
- AVSystem
- Kraków
- January 16
issues within Service Level Agreements (SLAs), configure the application to meet customer business use ... line of support Ensure and maintain high satisfaction of our clients Cooperate with customers via Jira Service ... You will collaborate with customers and internal teams to offer 2nd line support, manage technical customer ... Once you're in the role you will Manage customer issues related to the configuration and integration ... Very good troubleshooting skills and attention to details Personality You are Customer and Customer’s
Technical Care Engineer
- Nokia
- Kraków
- January 20
Service Managers. ... in line with agreed Service Level Agreements (SLAs). ... You will be responsible for analyzing, troubleshooting, and resolving customer‑reported technical issues ... technical teams as well as internal stakeholders, including R&D, Integration and Delivery engineers, and Customer ... addition, you will support integration, delivery, and upgrade activities, ensuring smooth and reliable service
Technical Support Professional
- IBM
- Kraków
- January 12
The Support team is a critical part of our service delivery organization, directly responsible for handling ... customer issues, escalating as necessary, and ensuring our customers have a best-in-class experience ... deliver critical functionality necessary for the success of our customers
Coordinating and managing customer
Senior Software Engineer
- Zendesk Group
- Kraków
- January 5
chaotic world of customer service. ... service. ... Cultivate a customer-centric approach within the team. ... It empowers organizations to improve customer engagement and better understand their customers. ... well-rounded Senior Software Engineer to be part of our efforts to use AI in providing the world's best customer
Finance Systems Support Analyst
- Antalpl
- Kraków
- January 29
service and continuously improves financial operations. ... Oonline About your future employer:Our client is a global financial corporation that provides top-class customer
















