2964 customer service English-speaking jobs in Lesser Poland Voivodeship

Service Integration demands and projects. ... Deliver ServiceNow related projects within the Service Integration Portfolio. ... Description Support the IT Service Integration PMO function in providing a comprehensive and professional ... project management service to all appropriate stakeholders and facilitate the successful delivery of

and REST interfaces.responsibilities :Update all inventory tools to maintain service and application ... information.Be accountable for managing control of the service(s) assigned including NFRs, Risks and ... governance processes and ensuring projects compliance with company requirements.Support planning of service ... the platform integrates with other systems in & outside the Bank using a combination of MQ, File, Web Service ... HSBC Group.requirements-expected :Experience working in either IT Helpdesk at a senior level or IT Service

Description : Drive on-time, accurate and quality service delivery within agreed upon SLA frameworks ... ; Establish and review Key Performance Indicators and ensure that these are aligned with Service Level ... and costs; Manage escalated service and contractual issues; Lead, implement and deliver process improvement ... optimize capacity models to handle peak volumes in a multi-site / shift scenario with a view to balance service

Manage relationships with vendors and external service providers. ... Drive continuous improvement initiatives for optimized IT service delivery. ... Establish and monitor service level agreements (SLAs) and performance metrics. ... Collaborate with stakeholders to align IT service requirements with business goals. ... Description : We are seeking a highly experienced and skilled IT Service Manager to join our dynamic

Ability to travel to and work at customer sites on a regular basis if require Powered by JazzHR ... Desk Analyst to join our team, to provide effective IT Service Desk for users with maximum satisfaction ... Other Preferred Skills: Strong customer focus Strong multi-tasking skills Self-starter who is excited ... Role  Grass Valley is currently looking for a capable, reliable, motivated and teamwork-oriented IT Service

training, and performance management.• Act as the escalation point for major incidents, problems, and customer ... procedures in collaboration with the service partner to optimize service operations.• Coordinate with ... and the service partner to identify areas for service improvement and implement process enhancements ... Your Role:• Manage and lead a team of L1, L2, and L3 support technicians ensuring high-quality service ... management, problem management, and service desk operations.• Collaborate with internal stakeholders

Recommend solutions to customer application questions. ... Communicate with customer as resolutions and fixes are implemented. ... Coordination with customers (During initialization, execution and activation phases) - Supporting Customer ... activation of various products, enhancement implementations if required and responding to moderately complex customer

Monitors the delivery of business objectives and customer experience for PMO services. ... / optimization of internal and cross-functional processes related to IT Service delivery or IT Service ... all Service Integration Project Managers. ... Service Integration Portfolio Lead for the wider PPM capability within HE IT. ... Description : As Service Integration PMO Manager you will be accountable for planning, coordinating

service delivery model. ... Former Client service experience would be an advantage. ... Client Service Senior Specialist who will provide proactive management of Asset Manager relationships ... , through regular service review and professional and timely communication with business units and clients ... Liaise with the internal service teams to solve enquiries raised and collaborate to build a cohesive

The position requires technical troubleshooting abilities and excellent customer service skills. ... What you'll do: Triage incidents and service requests via phone, e-mail, communicator, Service ... Your role in the team: IG’s Service Desk team are the first point of contact between end users and ... service as quickly as possible, also where required, alert and / or escalate to the specialist support ... Demonstrate strong problem-solving skills and proactively suggest improvements for service efficiency

We believe in creating fantastic products with exceptional customer experience, ones that seamlessly ... reviews, and maintain ongoing oversight of service health as well as update and monitor service management ... repositories, ensuring accuracy and compliance with governance policies.Take part in service operation ... resilience and stability are threatened.Familiarity with service management frameworks and tools (ITIL ... production from a governance perspective.Manage infrastructure asset inventories, complete periodic service

Customer & Consumer Management: Manage IT customer relationships and end user consumers to understand ... Service Level Management: Define and maintain service level agreements (SLAs) for print services. ... ongoing print service requirements globally. ... organization (or a related competence) - and the ability to display your experience through operational, customer ... Vendor Management: Manage relationships with print service vendors (currently hardware – Canon; software

customer group ensuring execution of requirements within budgeted costs and time schedule. ... Strong Customer, Team and Delivery focus. Strong sense of responsibility for end-to-end delivery. ... Review Service Level Agreements (SLAs) and corresponding service monitoring & controlling metrics to ... Responsible for budget for service portfolio.  ... Description : As IT Service Manager you are responsible for the design, integrity, quality, as well

Design and Development Studio in Kraków, Poland to accelerate the development and implementation of customer-focused ... Application and Service Integrity Manager Primary location: Krakow, Poland We are seeking an ... Application & Service integrity Manager for Minerals Digital, Infrastructure & Support team, where selected ... Digital applications and services Consult, Design, Develop and oversee the application and services Service ... holders in Metso Minerals  Other responsibilities Operate and manage Metso Digital Incident and service

Client Service Delivery Coordinator supports service delivery by providing expertise in ongoing operations ... Client Service Delivery Coordinator Overview Broking Team collaborates closely with brokers and ... issues Suggesting and implementing changes to tools and documentations needed to support effective service ... delivery Backing up team manager, if required Continuous improvement: Making sure that the level of service

Compliance with the defined service or FTEs contract. ... Supplier relationship: Main point of contact for the service provider or external FTEs responsible ... Description of services in the case of a call for tenders, formalization of QAPs and Service Agreements ... Coordination and operational intervention with the service provider(s) for: Critical incidents, ... and optimization of the budget related to supplier services Regular verification of process and service

to France RESPONSIBILITIES: for supplier relationship: Being a main point of contact for the service ... Compliance with the defined service or FTEs contract, quality and delivery of services provided and expected ... of improvement plans (in coordination with supplier management teams) to address potential issues in service

Owners and Service Delivery team.  ... At Imperial Brands the EUS Service Owner is responsible for the operation of End User Services within ... In this role you will be reporting to Head of IT Infrastructure and will work closely with the other Service ... By joining us in our Global Business Service hub in Krakow you will become a part of an inclusive, innovative ... expertise and consultation at various levels across the organisation Maintenance and forecasting of service

delivery Service Integration demands and projects. ... Deliver ServiceNow related projects within the Service Integration Portfolio. ...  program and project management service to all appropriate stakeholders and facilitate the successful ... Description : Support the IT Service Integration PMO function in providing a comprehensive and professional

As a ServiceNow Service Delivery Manager your role will be to ensure the effective delivery and support ... and provide regular updates to management on service performance and improvement initiatives Act as ... the main point of contact for all ServiceNow-related issues and escalations Ensure seamless service ... delivery by coordinating with various stakeholders, including internal teams and service providers ... reviews and gather feedback to improve service delivery Analyse incident trends and implement proactive