1301 customer service English-speaking jobs in Lesser Poland Voivodeship

Customer Success is much more than technical support. ... Join our Customer Success team to drive client satisfaction and successful Cloud ACS implementations! ... helping them successfully adopt Cloud ACS and get the most value from the platform throughout the entire customer ... Key responsibilities Facilitate client onboarding and custom process implementation Build long-term customer ... training and empower clients to maximize the value of Cloud ACS Drive product innovation by gathering customer

Maintain a communication link between customer service and other Evertz departments by partnering to ... service Passionate about technology and eager to learn new software and hardware products Ability to ... resolve customer issues and communicating status/progress to customers. ... Regularly assess customer applications and troubleshoot/diagnose issues through research and/or issue ... Support the development of communications tools by generating or authoring customer guides and providing

The role includes some customer-facing interactions and also involves producing technical documentation ... The Technical Consultant will join the Customer Experience team, with a strong focus on system integrations ... key role in implementing the spend management suite by deploying and configuring integrations with customer ... and guide customers in the use of REST APIs and system-to-system integrations Support internal and customer ... Operations, and R&D Prepare technical specifications and data mapping documents in collaboration with customer

Role SummaryLead Engineer, Principal – Service Delivery, Data & Analytics. ... ensure our most complex Data & Analytics solutions run flawlessly in the real world—directly protecting customer ... ExpectationsIndependently manage complex systems and critical components under minimal oversight; navigate high‑pressure, customer‑critical

ensure our most complex Data & Analytics solutions run flawlessly in the real world—directly protecting customer ... complex systems and critical components under minimal oversight.Comfortable navigating high-pressure, customer-critical

## Principal Engineer - Service EngineerApplylocations: Krakow, Małopolskie, Polandtime type: Full ... **Key Responsibilities*** **Customer & Solution Ownership:** Partner directly with enterprise clients ... ensure our most complex Data & Analytics solutions run flawlessly in the real world—directly protecting customer ... complex systems and critical components under minimal oversight.* Comfortable navigating high-pressure, customer-critical

It supports customer journeys across e-commerce, stores, marketing, customer support, and partner ecosystems ... About the role This role sits within Tesco Technology’s Customer APIs platform, specifically in the Profile ... The Profile Domain is a core platform that enables secure, scalable, and real-time access to customer ... personal data, forming the foundation of Tesco’s ambition to create a single customer view across the ... preferences Internal • Data connectivity and intelligence: customer matching, search, insights, and

the technical delivery of customer projects for our IoT device management platform. ... We’re looking for a Technical Delivery Manager to join our Customer Success Team and take ownership of ... Qualifications We are looking for a technically strong and customer-oriented person who has: 3 years ... concepts, including TCP/IP, HTTP, DNS, TLS, VPNs, firewalls, routing, and PKI Experience working with customer ... production or pre-production environments Experience configuring enterprise applications according to customer

Hands‑on experience with Azure Infrastructure as a Service (IaaS) offerings is preferred. ... Machines, Storage, Networking, and platform services, ensuring high levels of service availability and ... scalability, and security, while conducting and documenting Root Cause Analysis (RCA) in line with customer ... Resolve complex customer issues involving multiple cloud services and technologies, including Azure Virtual ... point for complex cloud infrastructure and platform‑related incidents, providing expert guidance and customer‑focused

Development function within the Privileged Access Management area, overseeing in‑house tooling, driving service ... ownership experience: crisis call handling, RCA, major change delivery without service impact, compliance ... of DevOps lifecycle management and automated release processes • Proven experience delivering major service ... changes, ensuring risk assessments and change management compliance; represent changes at CAB • Improve service ... evidence • Strong background in Agile, with previous experience as Scrum Master or Product Owner • Solid service

, including participation in customer and supplier meetings as needed. ... For our transformer service business, understanding the full potential of our technology and trends in ... Our Transformer Service business is part of the Global Product Group Transformer Components and Services ... Work closely with product management to define monitoring and diagnostic service development roadmaps ... Willingness to travel occasionally to customer sites, factories, conferences and technical meetings.

Desk, IT Support, or Customer Operations) is required. ... delivery to the customer is of the highest standard, in accordance with Stefanini quality and project ... gather and analyze data from multiple sources, identify key issues and trends, and drive resolution of customer ... members, collaborate closely with Project Specialists and Management, and contribute to the successful service ... Reporting progress, issues and problems to the appropriate parties, giving suggestions to optimize service

Improve service health, automation, operational resilience, and runbook-driven incident response. ... The person in this role will be responsible for the on-premises HashiCorp Vault service, supporting backend ... Develop documentation, runbooks, and self-service materials for internal engineering teams and stakeholders ... and maintain relationships with business stakeholders and cross-functional technical teams to align service ... Familiarity with large-scale enterprise technologies and operating in Agile environments using Jira and Jira Service

Conducting in-depth market research and analysis to identify emerging trends, competitive landscapes, and customer ... and assurance systems tailored for the communication service providers (CSP) market. ... Join us as a Senior Technical Product Manager to lead innovation within our scalable service management ... and technical analysis — PdM goes under the hood of the system: analyses logs, APIs, architecture, service

diversity and inclusion and believes it drives better outcomes by reflecting the perspectives of a diverse customer ... best practices to improve service quality and governance.Monitor SLAs, supplier performance, and service ... Senior Manager of Service Integration & Management (SIAM)Location: Krakow, Poland (minimum 3 days per ... end‑to‑end service integration and performance across multiple IT providers.Implement ITIL and SIAM ... week in the office)We’re looking for a strategic, collaborative, and experienced Senior Manager of Service

that meet customer needs. ... Experience in a customer‑facing role within the Information Technology industry. ... Serve as the central point of contact, leading an account team to deliver customer success. ... Qualifications Customer‑advocate mindset with a passion for delivering technical solutions. ... Ensure customer success by understanding requirements, leveraging best practices, and offering services

Establish a culture of service excellence, customer‑centricity, and continuous improvement across all ... Establish and govern a comprehensive GBS performance management framework, including KPIs, SLAs, customer ... Service Development & Transition Leadership Define and execute the enterprise GBS service development ... service design, platforms, and user experience. ... Expertise in Service Development, Shared Services Design, or equivalent methodologies.

Knowledge of project management tools: JIRA Service Management, MS Project, MS Excel Strong planning, ... satisfaction and deepen customer relationships Identify, analyze, prioritize, mitigate and communicate ... monitor quality standards on all project deliverables Manage day-to-day operational aspects of the service ... general Knowledge of theoretical or practical aspects of Waterfall/Agile Project Management as well as IT Service ... effective exchange of project information and deliverables Continually seek opportunities to increase customer

with Intellias, they are building a modern Digital Ecosystem focused on eCommerce, personalization, customer ... position requires a strong combination of strategic thinking, hands-on operational management, and customer-oriented ... Responsibilities Own and manage end-to-end support delivery operations, ensuring service stability and ... outcomes Collaborate closely with stakeholders to support smooth service transitions and operational ... looking for a Support Delivery Manager who will lead and scale IT support operations while ensuring service

Deliver engineering changes to infrastructure with a focus on customer/user experience. ... Ensure compliance with relevant Service Management Standards, maintaining high data quality in Service ... Provide support in identifying and resolving all incidents associated with the IT service. ... Ensure service resilience and recovery time objectives are met for all software solutions.