1138 customer service English-speaking jobs in Silesian Voivodeship

platforms used within the customer organization. ... We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding ... Level Management, CMDB, Knowledge Management, Service Request Management Methodical and focused approach ... Experience on core ServiceNow modules like Incident Management, Problem Management, Change Management, Service

Manage customer communications, expectations, and escalations effectively.

Align service delivery with client expectations and business priorities. ... Creation Support and lead workshops focused on process improvement Drive initiatives that enhance customer ... Initiate and Participate in workshops and initiatives aimed at increasing operational efficiency and customer ... Support service optimization initiatives and ensure continuous improvement. ... Contribute to the development of a cost-effective and scalable service model.

service, order management, or a related fieldFamiliarity with MC Office Tools, SAP, CRM tools, and offer ... inquiries about order status, planned rolling etc.Entering customer's claim into CRM system/Local ... and payment remindersManaging orders with letter of credit: General correspondence with the customer ... internal stakeholders, contributing to operational excellence and customer.Key Responsibilities:Checking customer ... questionsNegotiations with customers concerning claimsMonitoring receivables, sending statements to the customer

Obtain approval of submission packages from the Product Service Manager or Quality Manager prior to submission ... in a timely manner. - Visit the customer on an as needed basis. - Communicate between the customer and ... JOB DESCRIPTION- Complies with all BOS, ISO/TS-16949 and Customer Specific requirements. - Understands ... Plant/Customer KPI's and works with team to meet and exceed. - Participates as Layered Process Auditor ... to the Customer. - Develop and update Control Plan as required. - Support the Manufacturing Engineer

service, order management, or a related field Familiarity with MC Office Tools, SAP, CRM tools, and ... ArcelorMittal Business Center of Excellence is looking for candidates for a position of Customer Experience ... Entering customer's claim into CRM system/Local system/Tracker, Answer to claims related questions ... and payment reminders Managing orders with letter of credit: General correspondence with the customer ... communication with customers and internal stakeholders, contributing to operational excellence and customer

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery ... Consultant is responsible for leading the deployment of new or changed product solutions for Talent Service ... delivery, technology, and data) and improvements in relation to the Talent Service Delivery function ... and risk management Ensure realistic change and implementation plans Work with Region / Function / Service ... Your key responsibilities Oversee and manage the deployment of new product solutions (across process, service

Coordinator works with the HireRight Team to proactively monitor issues and improve HireRight product/service ... communicate with customers in an effective and tactful way.Provides prompt, reliable, and responsive service ... and the influence of own role in delivering customer satisfaction; Understands customer needs.Must listen ... The role requires interaction with various customer contacts to facilitate problem resolution and escalate ... delivery prior to customer impact.ResponsibilitiesEnsure a prompt and accurate response to client-specific

portal and a contact center/service desk (HR Direct).HR Direct is the first point of entry for all HR ... processes through the HR portal and service desks.We are currently looking for HR Direct Advisor for ... Some travelling might be required - for example for training purposes to service centers in the other ... administration, master data management, reporting/people analytics and offers support through both a self service

Head of Customer Success and Implementation 100,000 USD/rok – 100,000 USD/rok Position: Head of Customer ... We are in search of an experienced and strategic Head of Customer Success and Implementation to lead ... You will oversee a team of Account Managers and Onboarding Specialists, shaping a customer journey that ... This leader owns the full customer lifecycle—from rapid, high‑quality implementations to long‑term account ... You'll be responsible for onboarding efficiency, customer performance, retention, and upsell outcomes

and Field Service, along with knowledge of customer service processes. ... AMS Salesforce Consultant (Service-to-Retention) 1 day ago Be among the first 25 applicants Company: ... Know-how and skills: You possess experience with the Salesforce environment, especially Service Cloud ... control and monitor incident, change, and problem management, ensuring swift resolution and continuous service ... Familiarity with ITIL processes is a plus, as it enhances your ability to succeed within structured service

.• Serving existing customer intensively to promote new products and to grow sales.• Monitoring the full ... .• Supporting customer accounts payable and on- time collection.• Performing sales forecasting.• Improving ... contracts, programmes, and other agreements.• Improving service quality.• Processes and costs optimisation ... selling process till delivery and after sales service.• Identifying and targeting new customers.• Negotiating

Helpshift, a Keywords Studio - bridges the disconnect between conventional customer service channels ... Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently ... , boosting customer satisfaction in the process. ... Location: Europe, Poland Studio: Keywords Studios Area of Work: Player Engagement Service: Engage Employment ... Coupons.com and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer

Helpshift, a Keywords Studio - bridges the disconnect between conventional customer service channels ... Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently ... , boosting customer satisfaction in the process. ... Role Information: EN Studio: Keywords Studios Location: Europe, Poland Area of Work: Player Engagement Service ... Coupons.com and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer

**Service Delivery & Operations*** Monitor and manage key performance indicators (KPIs), service level ... Reporting to the Director of the HR Service Center, you will play a pivotal role in delivering scalable ... delivery.* Manage EMEA service delivery escalations by identifying root causes and driving corrective ... agreements (SLAs), and operational metrics to ensure consistent, high-quality HR service delivery across ... Key Responsibilities:****Team Leadership & Stakeholder Management*** Lead a high-performing EMEA HR Service

Dunext is committed to providing innovative solutions in the energy sector, focusing on customer satisfaction ... participating project development, solution design, POC test, etc.; Solution design: Analyze and understand customer

implementation of comprehensive solutions, including CMM measuring machines, and provides comprehensive service ... Maintaining regular contact with existing company customers Reporting in the CRM system Identifying customer ... of commercial offers Following up on commercial offers Representing the company in contacts with the customer

You’ll manage teams across multiple regions, drive operational excellence, ensure top-tier service for ... High sense of ownership, accountability, and customer focus. ... Ensure high‑quality customer interactions and consistent communication standards. ... our customers, and partner closely with Product, R&D, QA, and Customer Success teams to maintain data ... This is a leadership role for someone who combines deep technical understanding, customer empathy, and

Data Enablement & Self-Service Analytics: you develop self-service data products such as dashboards, ... Our customer is the European online car market with over 30 million monthly users, with a market presence ... You will help shape product decisions by grounding them in data, building self‑service analytics tools ... Deep Customer Understanding: You will develop a deep understanding of our customers’ users and products ... Requirements 4+ years of experience in analytics, customer insights, data science, or data-driven

remote IT infrastructure support (resolving second-line incidents and problems, as well as handling service ... update management) and support in project implementation;Cooperation with global IT teams and external service ... power supplies, LAN and WAN networks;Excellent knowledge of ITIL processes and a good understanding of Service