1968 customer service English-speaking jobs in Pomeranian Voivodeship
Technical Support and Operations Specialist
- Lufthansa Systems
- pomorskie
- November 20
Join us in building the very first Technical Help Desk service unit in Lufthansa Systems Poland. ... Technical Help Desk provides independent, professional, and competent 24/7 service support for all LIDO ... As a service unit, THD is responsible for promptly responding to inquiries, analyzing technical problems ... and processes for early issue detection.Performance monitoring of systems and databases.Handling of customer ... requests and support tickets.Software installations in customer environments.Supporting training, consulting
Service Delivery Manager (Gdańsk)
- Sopra Steria Poland
- Gdansk
- November 5
to optimize service quality and efficiency. ... Overseeing the financial aspects of service delivery. ... Knowledgeable of IT service management (ITSM) frameworks, such as ITIL. ... Overview We are looking for a Service Delivery Manager to join Sopra Steria Poland team for a client ... management tools and platforms to monitor, report, and manage service performance.
ServiceNow HRSD Developer
- Link Group
- Gdańsk
- November 14
the Role: We are looking for an experienced ServiceNow Developer specializing in the Human Resources Service ... Strong understanding of HR processes , case management, and employee service delivery concepts. ... HRSD solutions that streamline and automate HR processes, enhance employee experiences, and improve service ... develop solutions within the ServiceNow HRSD module, including Case and Knowledge Management, Employee Service
Dynamics 365 Developer with Copilot Studio AI Agents
- emagine Polska
- Gdańsk
- November 12
Create intelligent agents for customer service, sales guidance, and advanced data queries. ... , D365 Admin Center Nice to Have: Microsoft Certifications (PL-400, MB-335, AI-102) Experience with Customer ... Key Responsibilities Solution Development Build custom Dynamics 365 Sales & Service solutions using plugins ... Insights , Sales Insights , or Service Insights Knowledge of Azure Functions , Logic Apps, and ethical ... Required Skills & Experience 5 years of experience with Microsoft Dynamics 365 development (Sales/Service
Airline OCC Customer Support Lead
- NAVBLUE, an Airbus Company
- Gdansk
- November 12
and customer specific Service Level Agreement's (SLA). ... Monitor customer satisfaction and build loyalty from customers by providing excellent customer service ... Strong communication skills written/verbal communication, organizational and customer service skills ... service skills Technical Systems Proficiency Strong computer skills: familiar with Google Workspace ... Join to apply for the Airline OCC Customer Support Lead role at NAVBLUE, an Airbus Company .
English speaking Customer Support Representative
- Zinzino
- Gdansk
- November 11
Preferred Qualifications Previous experience in customer service or a similar customer-facing role. ... Where You Fit In We're looking for a proactive and service-minded individual to join our team at ... to join our Support team and help us deliver outstanding service to our customers and partners in England ... Location Poland Apply By 2025-12-07 Do you speak English and want to help shape meaningful customer experiences ... As we continue our rapid growth, we're looking for an English-speaking Customer Support Representative
ServiceNow Business Transformation Consultant
- Capgemini
- , Województwo Pomorskie, Poland
- November 7
Service Management (CSM), Order Management, HR Service Management (HRSM), Accounts Payable, and Procurement ... BPO/GBS/SSC query-related processes in Finance, HR and other areas using ServiceNow modules including Customer ... PROFILE
Practical knowledge of the ServiceNow platform in business areas such as Finance and Control, Customer ... Familiarity with different Service Delivery Models (GBS/SSC/BPO/hybrid/BOT, etc.). ... Create and maintain knowledge base articles, service catalogs, and workflow documentation.
Sr Product Implementation Manager, Customer Success
- Dow Jones
- Gdańsk
- November 21
Job Description:Sr Product Implementation Manager, Customer SuccessLocation: PolandDepartment: Customer ... Your blend of technical depth, customer empathy, and delivery discipline will make you a key contributor ... You will own the end-to-end customer delivery lifecycle; from discovery to go-live and continuous optimization ... data integrity.Cross-Functional CollaborationPartner with Product Management and R&D to communicate customer ... configuration, and integration, ensuring seamless adoption and measurable ROI.Collaborate closely with customer
Inside Sales Representative
- Arrow Electronics
- Gdansk
- November 15
service) or you have a selling attitude You are results-driven, detail-oriented with the ability to ... will be part of your daily business Managing the overall account relationship by providing strategic service ... and support to assigned customer base Working closely with customers to understand their needs, generating ... , engineering, account managers and external resources to deliver superior support and troubleshoot customer ... You are patient and calm even under pressure You have some experience in a similar position (sales, customer
Service Delivery Manager ( Gdańsk )
- Czy Jest Eldorado?
- Gdansk
- November 12
We are looking for a Service Delivery Manager to join Sopra Steria Apps Services team on an international
ServiceNow Data Analyst
- Capgemini
- Gdańsk
- November 14
(Service Level Definitions & Platform Analytics Dashboards) Build stories for agreed and approved Service ... opportunities of enhancement Conduct Client workshops for requirement gathering to identify customer ... Demo Desing and Build of SLA/Operational Dashboards to Customer Obtain sign-off to promote solutions ... Design Documents) format Review and obtain sign-off/approval from customer to build SLAs/KPIs in ServiceNow ... reporting needs Propose and recommend Service Levels and enhancements of Operational Dashboards for
SAP FI Consultant - BCM
- realcore® Industry & Materials Poland
- , Województwo Pomorskie, Poland
- October 30
Responsibilities
Handling customer inquiries regarding our BCM Product solutions in the area of payment ... ASM Modul user support for our national and international customers
Configuring our software to meet customer ... Analysis of errors and developing work arounds, and permanent solutions
Handling of service requests ... thinking skills and service orientation
Flexibility and good interpersonal skills, ability to work ... and debugging skills will be welcomed
Excellent problem solving and decision making skills
Strong service
HR Central Representative
- NOV
- , Województwo Pomorskie, Poland
- November 2
service throughout each aspect of your role in support of the business and their needs. ... a team in offering HR support to both internal and external customers ensuring the delivery of our Service ... Partners, Centres of Excellence, Managers and Employees directly to offer and maintain a high level of customer ... the supporting SLA’s for all work tasks that come into the shared mailbox striving for first class customer ... monitor transaction status of Requests and escalated transactions, as necessary; in order to respond to customer
M365 Engineer
- CORE
- Gdańsk
- November 12
M365 customer environments. ... ITSM platforms, specifically ConnectWise Manage and ServiceNow.Excellent communication skills and a customer-focused ... Core is a Microsoft Cloud Managed Service Partner, specialising in Microsoft 365 technology for people ... improvement and innovation.Ensure IT Service Management (ITSM) principles are followed, contributing ... the role is to onboard, maintain, and optimise cloud and hybrid deployments for Core's managed service
Sr Product Implementation Manager, Customer Success
- Dow Jones & Company, Inc.
- Gdansk
- November 22
Sr Product Implementation Manager, Customer Success Location: Poland Department: Customer Success Summary ... Take ownership of mission-critical customer projects with real market impact. ... Customer Engagement & Success Act as the technical lead and trusted advisor for enterprise customers ... Your blend of technical depth, customer empathy, and delivery discipline will make you a key contributor ... Champion a culture of excellence, accountability, and continuous learning within the Customer Success
Technical Support Specialist
- Volue Sp. z o.o.
- Gdańsk
- November 1
agreement Ensure high customer satisfaction Contribute to customer success Identify customer needs and ... service mindset Basic understanding and management of APIs and authentication Ability to communicate ... problem solving with the rest of the Insight team Support our customers in accordance with the current service ... Your efforts will ensure customer success by assisting clients in understanding and maximizing the utility ... strong eagerness to learn, curiosity, and excellent communication skills with customers to enhance our customer
Senior Backend Engineer
- Hard Rock Digital
- Gdańsk
- October 23
and Service oriented architectures Nice to have experience with Sportsbetting and Casino software and ... agile development Experience with containerization (Docker, Kubernetes, etc) Experience with Micro-Service ... We care about each customer's interaction, experience, behavior, and insight and strive to ensure ... to ensure everything we create moves us closer to our goal: delivering the best customer experience. ... just what we’re building right now, but wants to understand where we’re going and how it impacts the customer
Service & Operations Excellence Specialist - Farmer Support - Gdansk
- Arla Foods
- Gdansk
- October 29
Join to apply for the Service & Operations Excellence Specialist - Farmer Support - Gdansk role at Arla ... We're seeking a motivated Member Service Associate Professional with a passion for farmer experience ... Your focus on continuous improvement will help streamline processes, enhance service quality, and improve ... monitoring SLAs, maintaining current FAQs/SOPs, coordinating farm visits/briefings, and keeping simple service ... Manufacturing Referrals increase your chances of interviewing at Arla Foods by 2x Get notified about new Service
IS&T Helpdesk - Northern Office
- Bechtel Corporation
- , Województwo Pomorskie, Poland
- November 14
Monitors customer issues and IT service delivery via customer calls and on‑line monitoring tools. ... Fields customer questions and service requests via calls, voicemail, email, and walk‑ins. ... Works collaboratively to assist other Service Center and Deskside Support team members, ensuring team ... Actively manages customer expectations through effective communications. ... Handles customer interactions in an accurate, effective, timely manner, and articulates ideas in clear
Manager, Professional Services
- Thomson Reuters
- , Województwo Pomorskie, Poland
- November 9
Participate in the IDT Service Delivery Leadership Team to ensure seamless customer experiences across ... Build, maintain, and operationalize delivery offerings, service levels, processes, and pricing standards ... On‑time, high‑quality handoffs to Customer Support post go‑live. ... Continuous improvement in customer experience metrics (e.g., NPS, churn/retention). ... Drive outstanding customer outcomes through strong relationships, escalation management, and proactive
















