4705 customer service English-speaking jobs in Lesser Poland Voivodeship

WFM Scheduling & Intra-day Analyst (Customer Care) Krakow, Poland At SpotOn, we're helping restaurants ... in site operations, is a critical role responsible for optimizing workforce efficiency and ensuring service ... agent schedules (shifts, breaks, lunches, off-phone activities) that align with forecasted volumes, service ... Manage and process time-off requests, shift swaps, and schedule changes, ensuring minimal impact on service ... Actively monitor real-time contact center performance metrics (e.g., AHT, adherence, service level, occupancy

for an experienced Full Stack Developer to join our high performing team to work on a product for our customer

Our Digital Customer Engagement & Digital Excellence division plays a key role in this transformation ... to become the preferred allergy company globally, with a strong investment in digital engagement and customer-centric

PA-DA provides PADC IS service to the PA business.PADC IS service provides various global data services ... Each day, you will execute the IS solution/service delivery utilizing the internal IS delivery units, ... IS Operations team members, and external third-party IS service suppliers in a "core and flex model ... build or IS service delivery for the domain.Qualifications for the role:To thrive in this role, you ... bring at least 10+ years of IT experience in Service and program management in a global IS environment

PA-DA provides PADC IS service to the PA business.PADC IS service provides various global data services ... Each day, you will execute the IS solution/service delivery utilizing the internal IS delivery units, ... IS Operations team members, and external third-party IS service suppliers in a "core and flex model ... build or IS service delivery for the domain.Qualifications for the role:To thrive in this role, you ... bring at least 10+ years of IT experience in Service and program management in a global IS environment

Our Values Next-Level Customer Focus - Customers first, always. ... closely with the DevOps and Development teams to foster a culture of security, identify and remediate service ... processes, Establish policies and standards for our SaaS services consistent with the highest levels of service

You will anticipate our customer needs and be empowered to act like an owner, take action and innovate ... platform layer in GCP enabling all other teams to build managed SaaS services at scale.This enables Service ... part of EasySaaS driving architecture, the external APIs etc.Ensure proper scalability (many of SaaS service ... producers are deploying millions of instances of their service) and reliability.Provide technical oversight

challenges 3rd party staff to achieve more Explores options when unable to deliver a requested product or service ... HAVI's supply chain services are complemented by the customer engagement services offered by our ... partners with companies to address challenges big and small across the supply chain, from commodity to customer ... , values, goals, and strategies to everyday work Capable of anticipating and understanding market / customer

production support activities., In the future, provide full scope of the day-to-day Production Support service ... is in the scope too. ,[API/microservice design and documentation., Deliver quality code to support customer ... support for the application responsible for the routing and verification of messages and files related to customer ... support for the application responsible for the routing and verification of messages and files related to customer

HSBC Service Delivery (Polska) Sp. z o.o. ... Reengineering and streamlining of processes to achieve economy of scale and increased service quality ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology ... consent to use my personal data included in my application for the purposes of recruitment in HSBC Service

HSBC Service Delivery (Polska) Sp. z o.o. ... We take a customer centric and consultative approach to develop business insights that that help HSBC ... solutions to meet business needs and solve problems Ability to assess stakeholder needs to improve customer ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology ... consent to use my personal data included in my application for the purposes of recruitment in HSBC Service

HSBC Service Delivery (Polska) Sp. z o.o. ... ways of working through a diverse and engaged data technology talent pool that helps deliver on key customer ... JavaScript About the project Chief Technology Office (CTO) is to help accelerate the execution of the bank’s customer ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology ... consent to use my personal data included in my application for the purposes of recruitment in HSBC Service

service. ... International team whose aim is to maximise revenue and minimise bad debt - while maintaining a high level of customer

PolandKey ResponsibilitiesAnalysis and Documentation: Communicate perceived opportunities to Domain and Service ... of IT infrastructure and applicationsMission-oriented and passionate about the delivery of quality customer ... inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... requirementsTranslation of Business Needs: Translate business needs into relevant solutions in line with customer ... experience with M3, across multi functions and business processes with a strong focus on Supply Chain and Customer

Launch at least one high-impact service that increases engaged subscribers by 20%. ... Champion the customer voice in every decision. ... Customer-oriented , always curious to learn about the user needs and motives behind their decisions. ... Collaborate Across the Business Work closely with Marketing, Sales, Customer Support, Legal, and Finance ... management experience in launching and improving subscription products or features in a B2C digital and customer-facing

documentation must be maintained in accordance with customer technology standards, Monitoring services ... components, as well as proactively managing cloud components, Initiating the planning and setup of new service ... especially Synapse is a plus Solid understanding of cloud architecture ITIL Strong analytical skills and customer ... changes in environment and priorities Advanced English is a must Excellent communication skills with high customer ... pipeline, Ongoing maintenance and optimization of existing pipelines, Planning the capacity and sizing of service

HubSpot, or Creatio, as this knowledge will help you better connect marketing initiatives with sales and service ... and relevant customer experiences. ... engagement.You are passionate about marketing and customer engagement , and you understand how to ... looking forJoin Deloitte Digital's MarTech team and help global brands design and deliver intelligent customer ... translate marketing goals into solutions that improve metrics such as conversion, retention, or customer

Customer‐facing with a friendly personality. ... Key Responsibilities Responsible for crisis management, process management, SLA adherence, service improvement

issues reported through the IT Service Desk and see problems through to resolution. ... off-boarding processesIn this role you will be using our helpdesk system to take ownership of simple customer

Services (FMS) Team is committed to preventing fraudulent and illicit activities while ensuring a seamless customer ... and beyond to prevent fraudulent activities and mitigate financial losses to join our Fraud Managed Service