4380 customer service English-speaking jobs in Lesser Poland Voivodeship
Marketing Strategy & Analytics Analyst
- FedEx Group
- Kraków
- January 24
Product Development; Pricing; Brand & Advertising; Internal Communications; External Communications; Customer ... Product Development; Solution Development; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Customer ... Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... The essential element in making the People-Service-Profit philosophy such a positive force for the company
ACE Assignment Marketing Analyst
- FedEx
- Kraków
- January 23
Product Development; Pricing; Brand & Advertising; Internal Communications; External Communications; Customer ... Product Development; Solution Development; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Customer ... FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers ... Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx ... The essential element in making the People-Service-Profit philosophy such a positive force for the company
Product Marketing Manager
- Devire
- Kraków
- January 16
customer-focused benefits. ... This role connects product development with customer engagement by translating technical features into ... The ideal candidate is a strategic, customer-oriented marketer with strong communication skills and solid ... platforms)Ability to collaborate cross-functionally and manage multiple projectsResponsibilities:Understand customer ... experience in product marketing, brand management, or go-to-market roles (B2B or tech preferred)Strategic, customer-first
SAP FI/CO Specialist | Managed Services Operations
- PwC
- Kraków
- January 9
Understanding of ITIL principles and the overall managed service process Very goodcommand of English, ... : Analyze and resolve complex technical issues in SAP S/4HANA related to SAP FI, CO, TRMmodules and customer-specific ... Ability to maintain and enhance customer relationships through effective communication and support. ... Provide 2nd and 3rd Line Support to address and resolve tickets related to SAP FICO modules and customer-specific ... Lead and execute minor projects and system changes tailored to meet specific customer needs and requirements
Learning and Development Director
- TTEC
- Kraków
- January 16
service. ... They do this based on data & learning needs analysis aimed at ensuring the right quality of service is ... Service business atBookingorsimilar environmentCustomerServiceoutcomeorientedAvailable full time and ... We aim to reflect the communities we serve, by not only delivering amazing service and technology, but ... Director Learning and Development – Sales - PolandBringing smiles is what we do at TTEC… for you and the customer
Head of Digital Workplace & End User Experience
- DS Smith
- Kraków
- January 25
and Collaboration specialists (both internally and externalpartners).* Foster a culture focused on service ... excellence, innovation, and user empathy.* Build strong partnerships with regional IT teams and key service ... computing and collaboration environments in a large, distributed organisation.* Experience managing service ... Microsoft 365 ecosystem and endpoint management (Intune, SCCM, autopilot).* Familiarity with ITIL, service ... employee experience maturity and technology adoption.* Lead a distributed team of Digital Workplace, Service
Vendor Performance Manager
- Kraków
- January 16
Using your relationship-building skills, you provide Google-caliber client service, research and market ... quality against contracted service level agreements and key performance indicators by conducting regular ... best practices and involving sales leadership or vendor strategy operations as needed.Ensure vendor service ... Our Google Customer Solutions (GCS SMB Growth EMEA) vendor teams help clients and agencies meet their ... who maintain a relentless focus on customer success by bringing the best Google has to offer to small
Manager, Product Support
- Relativity ODA LLC
- Kraków
- January 24
**Suggested Skills:**Budget Management, Coaching, Communication, Customer Service, Customer-Support, ... queues, workload distribution, and staffing levels; make real-time adjustments to ensure service level ... are handled in accordance with established policies, procedures, and service standards.* Monitor ticket ... **Own Escalations & Complex Issues*** Act as an escalation point for complex or high-impact customer ... will help scale support operations while maintaining a strong culture of accountability, learning, and customer
Manager, Vendor Strategy and Operations
- RemoFirst
- Kraków
- January 19
offering, customer experience, risk goals
Assist your team with vendor escalations, stepping in directly ... ensure we build and scale a high-performing LP ecosystem and that vendor decisions are aligned with customer ... , knowledge, automation, Data accuracy in platform, and AI initiatives that improve scalability and customer ... master data in platform
Ensure vendor operations are aligned with CXG priorities, operating model, and customer ... Partner closely with CXG teams, Finance, Legal, and Product to ensure vendor operations enable a strong customer
Cross Cloud DevOps Engineer
- Mindbox Sp. z o.o.
- Kraków, małopolskie
- January 22
Troubleshoot customer project configurations using tools like Terraform, Jenkins, etc. ... Your responsibilities Support and resolve customer requests across AWS, Azure, and GCP internal platforms
Sales Representative
- DSV
- Chrzanów
- January 16
service policiesMonitoring customer satisfaction and KPI quality indicators and reacting in case of ... service, sales, and operational departmentsOUR EXPECTATIONSExperience in a similar position in the TSL ... of Lesser Poland, Subcarpathian and Lublin voivodeshipAfter-sales care for assigned customersRegular customer ... of cooperationMonitoring the profitability of assigned customersEnsuring compliance with DSV's customer ... implementation projects for assigned customersTaking care of the correct flow of information between the customer
Head of Engineering
- Siena AI
- Kraków
- January 5
Meet Siena
Siena is the first intelligence layer for customer experience. ... We’re redefining how customer experience will look like in the next decades. ... Siena doesn’t just automate support; it powers shopping agents, builds persistent customer memory, generates ... Our values
The people who thrive here are curious, customer‑obsessed, and take ownership without being ... We’re creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from
Platform Service Manager @ Verita HR
- Verita HR
- Kraków
- January 27
Senior Software Engineer - Backend Profile Data
- Tesco Technology
- Kraków
- January 27
About the role The Profile Data API team builds high‑scale, high‑performance services that power customer ... We design secure, reliable and efficient APIs for names, contact details, marketing permissions and customer
Senior Test Engineer Food delivery platform
- Sigma Software
- Kraków
- January 27
Their competitive advantage lies in deep domain expertise, simplicity, and exceptional service. ... Customer Our Customer offers a novel approach to office meals through a specialized FoodTech platform ... The team works closely with the Customer to refine features and improve user experience. ... The Customer is highly receptive to professional input, giving the team opportunities to initiate changes
Technical Support Specialist - Fusion Operations
- Autodesk, Inc.
- Kraków
- January 24
of a related technology - Customer service, troubleshooting, and experience assessing the severity ... Service, Customer Support, or Consultant - 3+ years of industry experience - Technically savvy; understanding ... In addition to reacting to customer issues, you may also engage in multiple proactive support activities ... Requisition ID #**26WD94937**Position Overview** Reporting to a Technical Support Manager, you resolve customer ... , verify, and document product defects - Handle the personal backlog of support requests - Manage customer
Head of Technical Support Distribution Automation Solutions
- Hitachi Energy
- Kraków
- January 26
Represent service and support needs within development streams (Gate Process). ... You will play a key role in supporting our distribution automation solutions and driving service excellence ... Ensure timely and high-quality resolution of customer complaints (CCRP process). ... Facilitate close collaboration between R&D and Technical Support to enhance customer satisfaction. ... Proven experience in customer support services, ideally within a technical or industrial environment.
Junior Operations Specialist in Customer Operations
- AirHelp
- Kraków
- January 16
Eagerness to learn about the airline industry and customer service - experience in similar field is welcome ... Junior Operations Specialist in Customer Operations
Department: Customer Operations
Employment Type: ... Collaborate with other departments to ensure a seamless customer experience. ... Starting from the 4th month - you will have the following targets: customer satisfaction (83%), quality
Technical Onboarding Manager @ TrueLoyal
- TrueLoyal
- Kraków
- January 7
Senior Software Engineer
- Cognizant
- Kraków
- February 2
service delivery. ... Work closely with leadership and clients on continuous service improvement initiatives, data-driven decision ... Experience in stakeholder relationship management, product knowledge development, and customer-centric ... Ensure operational and technical deliverables align with business objectives, customer needs, and support ... operational risks, manage escalations, and proactively address issues impacting product reliability or customer
















