3455 customer service English-speaking jobs in Lesser Poland Voivodeship

to own the customer experience platform. ... Product Manager, Customer Experience PlatformWeare looking for a talented and driven Product Manager ... with a dedicated engineering team, designers, and key stakeholders to ship features that improve the customer ... features.Collaborate with marketing, sales, and operations teams to ensure a cohesive and effective customer ... purchasing a policy to managing their account online.ResponsibilitiesOwn the product backlog for the customer-facing

Overview Siena is the first intelligence layer for customer experience. ... We’re redefining how customer experience will look like in the next decades. ... We're creating an operating system of AI agents that learn, remember, and act across every customer ... Siena powers shopping agents, builds persistent customer memory, generates actionable business insights ... What we’re looking for You’re a builder who thrives at the frontier of AI agents, customer experience

, customer feedback and service uplift roadmaps. ... Customer-centric consultancy approach. Strong analytical and problem-solving skills. ... HSBC Service Delivery (Polska) Sp. z o.o. ... Owners: understands general performance of associated IT services, significant bugs, technology health, customer ... Supports the prioritisation of backlogs from supporting technology and operations/service teams.

Marketplace apps Responsibilities The Atlassian Apps Unit is a SaaS product business specializing in Service ... Overview Join Deviniti as Head of Customer Success and grow together with us! No time to read? ... Here’s a short summary: Stack: 5+ years in Customer Success (SaaS/B2B enterprise software), proven KPI ... We create our own SaaS products, which means customer feedback directly shapes the product roadmap. ... hands-on approach Hours: full time Mode: remote with occasional on-site meetings in Wrocław Team: 2 Customer

in accordance with Service Level Agreements.The Rebates Team Leader is responsible for ensuring that ... is adherence to the company's policies and standards, compliance with controls, and delivery of service

workflows Working within the Agile project delivery methodology to develop web applications and micro-service ... algorithms to optimize customer workflows and business processes Develop connectors/interfaces between ... include: Working with internal subject matter experts, primarily in the drilling domain, to understand customer

Customer Focus: Passion to improve the customer experience by reviewing, designing, and where required ... HSBC Service Delivery (Polska) Sp. z o.o. ... The Service Management team, spread across regions and different time zones, plays a critical role in ... This centralized view supports IT Service Management processes by offering the information visibility ... the process and governance activities supporting the Configuration Management Database (CMDB) within Service

Ability to define and manage service-level and delivery milestones, ensuring timely and quality releases ... systems for Automotive Experience with the SW integration of SW modules in multi supplier environment Service ... and Delivery Milestones preparation Support customer during the project life cycle Work closely with ... Skilled in translating customer and business needs into well-defined backlog items and prioritizing them ... Stakeholder Collaboration: Strong interpersonal skills to engage with both customer and development teams

Understanding of ITIL principles and the overall managed service process. ... We deploy the most innovative Customer Experience solutions for our clients. ... Ability to configure and optimize SD functionalities such as customer master data, order processing, ... Ability to maintain and enhance customer relationships through effective communication and support. ... Provide 2nd and 3rd Line Support to address and resolve tickets related to SAP SD module and customer-specific

solutions to meet customer needs as part of the Customer Journey. ... release/change with a strong customer focus and end-to-end journeys, ensuring they have an excellent ... Ensure service resilience, service sustainability and recovery time objectives are met for all the software ... HSBC Service Delivery (Polska) Sp. z o.o. ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology

Ensure service resilience, service sustainability and recovery time objectives are met for all the software ... needs as part of the Customer Journey and they may have budget, quality and delivery responsibility ... Provide support to DevOps teams working at all stages of the life cycle with a strong customer focus ... across GB/GF boundaries, identifying and developing the most appropriate Technology solutions to meet customer ... that requires specialist Technology engineering expertise; they may be accountable for a product or service

Exceptional customer service expertise. ... Customer Centric Experience/Relations Deliver top-notch customer experience and service. ... Deliver exceptional support, demonstrating problem-solving skills, and ensuring excellent customer service ... Proficiently handle multiple daily customer calls, including screen-shares for detailed troubleshooting ... Take personal responsibility for customer satisfaction in resolving Production client concerns and issues

Strong customer service and technical troubleshooting skills. ... Proven ability to partner with various internal departments to deliver effective customer service. ... Service Management experience. ... Responsibilities Client Satisfaction: Ensuring the service delivers against Service Definitions and Client ... Act as a point of reference/SME for CRD Network Service internally and externally.

ExperienceZendesk software was built to bring a sense of calm to the chaotic world of customer service ... needs, resolving escalations, and ensuring alignment between client objectives and Zendesk's service ... feedback to support strategic planning and service improvements.Ensure full compliance with company ... Analyst is an Engagement Manager, in Global Services, who leads a complex portfolio of consultant-led customer ... stakeholders, building and nurturing executive-level relationships to ensure alignment with customer

ExperienceZendesk software was built to bring a sense of calm to the chaotic world of customer service ... needs, resolving escalations, and ensuring alignment between client objectives and Zendesk's service ... feedback to support strategic planning and service improvements.Ensure full compliance with company ... Manager is a Senior PMO Analyst, in Global Services, who leads a complex portfolio of consultant-led customer ... stakeholders, building and nurturing executive-level relationships to ensure alignment with customer

platform usage within the customer organization. ... We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding ... Level Management, CMDB, Knowledge Management, Service Request Management) Proven experience in ITOM ... experience with core ServiceNow modules (Incident Management, Problem Management, Change Management, Service

platform usage within the customer organization. ... We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding

Understanding of ITIL principles and the overall managed service process. ... Ability to maintain and enhance customer relationships through effective communication and support. ... responsibilities : Analyze and resolve complex technical issues related to SAP PP, QM, PM modules and customer-specific ... Lead and execute minor projects and system changes tailored to meet specific customer needs and requirements ... Provide 2nd and 3rd Line Support to address and resolve tickets related to SAP PP and QM modules and customer-specific

(Mid, Sr) Electrical Hardware Architect Engineer The Hardware Architect Engineer is responsible for customer ... Support customer test and validation programs. Participate in problem-solving activities. ... HW requirements management, translation of customer requirements in to detailed HW product requirements ... management, translation of customer requirements into detailed hardware product requirements, design ... Job purpose The Electrical Hardware Architect Engineer is responsible for customer hardware requirements

Manage the quality in projectSet and Monitor the Quality Roadmap for the project to reach the Quality (Customer ... and VALEO) and cost targets - Define the quality cost of his project – Follow up the customer milestonesDetect ... and alternative proposals made by the suppliers to integrate Best PracticeGet the IS validated by the Customer ... respectedAfter design freeze, ensure 4M matrix respect with regards product or process changes and ensure customer ... Sample file to be validated by the Site Quality Manager prior presenting the Initial Sample file to the Customer