2993 customer service English-speaking jobs in Lesser Poland Voivodeship
Customer Success Manager (hold)
- YozmaTech
- Kraków
- March 14
TheFP&A Customer Success Manager will own customer success by leading product implementation forcustomers ... Kraków, Lesser Poland Voivodeship, PolandAbout the job Customer Success Manager (hold)Want to shape the ... , maintaining thefocus on improving the quality of customer careProvide recommendations for possible ... modeling, standard reporting and more.Manage, interpret, and validate all data that is produced by the customer
Customer Success Lead (f/m)
- SALESmanago
- Kraków
- March 8
service orientation.Exceptional organizational skills and attention to detail.Analytical and problem-solving ... Success, Support, Product, R&D, Sales, and Customer Marketing teams.Escalate recurring customer issues ... managing a high-volume customer portfolio. ... Our leading Customer Engagement Platform is used by 2000+ midmarket and enterprise clients, including ... This role emphasizes operational excellence, consistent value delivery, proactive customer engagement
Managed Services Lead Service Delivery Manager
- cloudatus
- Kraków
- March 23
profitability
Lead service reviews, ensure long-term customer satisfaction, and strengthen strategic ... service quality, SLA compliance, escalation management, and customer satisfaction
Design and implement ... are a fast-growing IT services and cloud solutions company with ambitious growth targets and a strong customer ... To achieve this, we are looking for an experienced Managed Services Lead / Service Delivery Manager who ... Your mission is to build a structured, scalable service organization and ensure clear operational excellence
Senior Manager of IT Service Desk & Field Services
- Galderma
- Kraków
- March 6
Promote a customer-focused culture across the support teams, encouraging accountability, collaboration ... inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... , reliable service delivery. ... Manage relationships with external service providers delivering Service Desk and Field Services, ensuring ... efficiently and resolved within agreed service levels.
Engineering Manager [Digital Route to Consumer]
- Heineken
- Kraków
- March 6
, Sales Reps and our Customer Service Team . ... We deliver digital products that directly support company revenue while elevating customer experience ... digitise all touchpoints in the sale and distribution of our products through 4 key personas: Distributor, Customer
Senior Software Engineer - Site Reliability Engineering
- Relativity
- Kraków
- March 29
Participate in improving Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error ... Proficient in building service‑oriented architectures and cloud‑native distributed systems.
Senior Manager for IT Legal, Communication and Learning Services
- Galderma Pharma S.A
- Kraków
- March 13
inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Cornerstone, DocuSign) and other vendors to support effective service delivery. ... Develop and manage the service budget, monitoring costs and addressing variances ... + Define and monitor KPIs and SLAs to measure service performance and effectiveness. ... .* **Escalation Management** + Act as the primary escalation point for high-severity service issues
Digital Service Manager IBM Hosting
- YourITeams
- Kraków
- March 28
We are seeking a qualified Digital Service Manager (IBM Hosting) to join our team. ... Driving the service roadmap in alignment with business and IT strategy. ... Working closely with architects, security, and service management teams. ... Responsibilities Acting as global Service Owner for IBM i & IBM z platforms. ... Strong understanding of digital infrastructure and service management principles.
Business Analyst Salesforce (Service Cloud and FSL) ABB Robotics
- ABB
- Kraków
- March 27
across global teams to translate business requirements into impactful technical solutions to optimize customer ... and Field Service Lightning. ... Relevant certifications like Service Cloud Consultant and/or Field Service Consultant
Strong analytical ... Cloud and Field Service Lightning (FSL) in our global Salesforce CRM. ... our Salesforce Robotics IS team as a Business Analyst and play a key role in shaping the future of Service
Technical Support Application Analyst
- PowerToFly
- Kraków
- March 14
Customer Experience & Relationship Management
Deliver outstanding customer service through all communication ... service skills, attention to detail, and a commitment to continuous learning and collaboration. ... a customer-first approach. ... Deliver responsive and professional communication, adhering to service level agreements and maintaining ... Strategic Communication
Partner with other support verticals and internal teams to ensure high-quality service
Order Fulfillment Analyst
- PerkinElmer
- Kraków
- March 14
Strong professional English language skills.
3 years of customer service experience preferred. ... Continual communication with engineers, customer care and OTR regarding order/shipment status. ... Supply the field with inventory cost, customer sell price and part availability data on request. ... Service Inventory locations. ... Notify Database Administration Team (Customer Master Maintenance) of field engineer inventory location
Senior Manager of Master Data Management Services
- Galderma Pharma S.A
- Kraków
- March 11
inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... and Solution Architects.* Translate business process needs into IT service requirements and support ... monitoring levels, ensuring proper support and consumer experience.* Lead day‐to‐day service delivery ... We are looking for someone who can partner closely with IT Managers to execute the service and platform ... looking for a professional who will ensure the effective delivery and orchestration of operational service
Service Request & Problem Management Process Owner Dodaj do ulubionych
- Randstad Polska Sp. z o.o.
- Krakow
- March 28
, or Problem Management Specialist Analytical and data-driven with a continuous improvement mindset Customer-centric ... If you have the expertise to design and govern Global Service Request & Problem Management processes ... Service Request & Problem Management Process Owner Nr ref.: 464/3/2026/PK/267824/jobs.pl Kraków (małopolskie ... management frameworks Monitor SLA and service performance, identifying root causes of recurring issues ... Management, Incident Management and Problem Management processes across all ServiceNow modules and service
Senior Manager of Master Data Management Services
- Galderma
- Kraków
- March 11
inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Lead day‑to‑day service delivery, incident management, escalation handling, and service restoration within ... Define and oversee service monitoring levels, ensuring proper support and consumer experience. ... Key Responsibilities
Manage and evolve IT Domain service operations in collaboration with IT Managers ... We are looking for someone who can partner closely with IT Managers to execute the service and platform
Multilingual Support Specialist - Remote & Global Growth
- Cross Border Talents
- Kraków
- March 17
vibes, and a modern lifestyle for professionals Malta English-speaking island life with strong tech and service ... About the job Multilingual Customer Support Opportunities Across Europe Are you ready to turn your language ... Join leading international companies across Portugal, Greece, Malta, and Bulgaria as a Customer Support
Multilingual Customer Support Opportunities Across Europe
- Cross Border Talents
- Kraków
- March 15
vibes, and a modern lifestyle for professionals Malta English-speaking island life with strong tech and service ... About the job Multilingual Customer Support Opportunities Across Europe Are you ready to turn your language ... Join leading international companies across Portugal, Greece, Malta, and Bulgaria as a Customer Support
Delivery Manager (Order to Cash)
- IBM
- Kraków
- March 7
Customer & Stakeholder Collaboration: Partner with Sales, Customer Service, Finance, and external customers ... to resolve issues, support service excellence, and optimize the customer experience. ... This role ensures operational excellence, compliance, and consistent delivery of high‑quality service ... Some travel may be required for customer visits, internal workshops, or project coordination. ... including cash application, credit management, collections, dispute resolution, order release, and customer
Workforce Management WFM & AI Platforms Expert
- IG Group
- Kraków
- March 14
Customer & Employee Focus – Balances service excellence with colleague experience when designing solutions ... always equipped, resourced, and empowered to deliver outstanding service. ... Familiarity with integration of WFM with telephony, CRM, and digital service platforms. ... Play a key role in enhancing both customer experience and employee satisfaction . ... Customer Experience About IG Group IG Group is a global leader in online trading and investments.
Manager of Clinical Management IT Services
- Galderma Pharma S.A
- Kraków
- March 23
inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... **Role: Manager of Clinical Management IT Services (Service Owner)****Location: Krakow – 3 days/week ... providers within complex delivery models.* A solid foundation in IT Service Management, IT Governance ... **Key responsibilities*** Take full ownership of the end-to-end IT service lifecycle for Clinical systems ... Driving the service roadmap and collaborating closely with cross-functional stakeholders, you will deliver
Senior Service Desk Technician
- Cornerstone OnDemand
- Kraków
- March 14
Perform analysis, diagnosis, and resolution of complex computer problems, and provide best-in-class customer
















