support, with a genuine interest in technology and its application and use in the business, as well as customer..oriented with a desire to learn and develop a career in technical service delivery. ..Who We AreWe are remote first software as a service (SaaS) company, bringing true digital transformation..IT Operations Administrator to identify trends and spot potential problemsImproving and iterate on service..requestsHelping to triage and resolve user incidents & service requests, taking ownership, trouble shooting