
Leads the management, deployment, and optimization of Windows and Unix (Linux, AIX) server environments. Oversees patch management, performance monitoring, and incident response for server infrastructure. Ensures compliance with security policies and best practices. Drives migration projects for end-of-life hardware and legacy systems. Develops and maintains robust backup and recovery processes. Mentors and guides L2 Support Analysts. Collaborates with application, network, and storage teams. Conducts regular reviews of server performance, capacity, and utilization. Participates in governance, reporting, and service review meetings. Stays current with emerging server technologies and best practices. Manages vendor relationships and coordinates with third-party support providers.