2525 customer service 2024 English-speaking jobs in Lesser Poland Voivodeship
Global CX Specialist - Krakow, Poland
- Aon
- Krakow
- April 1
Service, Quality standards, Telephony Systems) Passion for customer service Experience as a Contact ... Specialist The Global CX Specialist is a key role that manages the telephony platforms that collect customer ... This role is responsible for optimizing CX platforms to align with quality assurance & customer survey ... Total experience of 5+ years, and 2+ years of relevant experience with deep functional expertise (Customer ... business stakeholders to identify CX analytical needs for quality & surveys Creation & deployment of customer
Global CX Specialist
- AON
- Kraków
- April 1
Service, Quality standards, Telephony Systems)
Passion for customer service
Experience as a Contact ... Specialist
The Global CX Specialist is a key role that manages the telephony platforms that collect customer ... This role is responsible for optimizing CX platforms to align with quality assurance & customer survey ... Total experience of 5+ years, and 2+ years of relevant experience with deep functional expertise (Customer ... business stakeholders to identify CX analytical needs for quality & surveys
Creation & deployment of customer
Technical Support Specialist
- Motorola Solutions
- Kraków
- March 23
Service, or Helpdesk, preferably supporting enterprise-level applications.* **Fluency in English** ( ... Tools:** Experience using CRM systems and working in environments using the KCS (Knowledge Centered Service ... information as part of the case details in the CRM system.* **Actively contribute to a Knowledge Centered Service ... In this role, you will join a team responsible for ensuring critical customer issues are resolved quickly ... analyze log files and identify root causes.* **Utilise demo labs and beta environments** to replicate customer
Junior Operations Specialist in Legal Support (back-office) Legal Support Kraków • Gdańsk • Hybrid
- AirHelp GmbH
- Kraków
- April 1
Balance speed, quality, and customer impact while consistently meeting or exceeding KPIs. ... You’ll collaborate with internal stakeholders and external partners, take ownership of complex customer ... This is your opportunity to join a high-impact claims operations team working at the intersection of customer ... What you’ll achieve in your first 12 months:
Manage a high-volume portfolio of customer claims, mainly
ACE Assignment Marketing Analyst/-Associate
- FedEx
- Kraków
- March 31
Your main objective is to support FedEx with global customer migration process that covers adapting customer ... Become a pricing expert within the customer migration area to support company effort on completing cross
Pega System Architect
- Capgemini Polska
- Kraków
- March 26
” approach to address both organization and customer needs. ... CSA certification technologies-optional : JavaScript Java about-project : The Capgemini Digital Customer ... understand and implement the right mix of business focused digital capabilities and innovations following “Customer-First
Pega Senior System Architect
- Capgemini Polska
- Kraków
- March 26
” approach to address both organization and customer needs. ... CSSA certification technologies-optional : Java JavaScript about-project : The Capgemini Digital Customer ... understand and implement the right mix of business focused digital capabilities and innovations following “Customer-First
.NET Full-Stack Developer-mid level
- Esatto AB
- Kraków
- March 14
Your expertise will be vital in bridging development, customer needs, and management objectives. ... You will be instrumental in ensuring customer satisfaction through our products' expansion and technical
Project Manager (f/m/d)
- Knorr Bremse Group
- Kraków
- February 25
along with contract management
supporting customer claims analysis process
performing sales planning ... interface in terms of market segment
preparation of commercial offers
negotiating customer agreements ... framework dedicated for leading car builders
managing multidisciplinary project team activities
acting as a customer
Security Team Intern
- Relativity ODA LLC
- Kraków
- March 13
**Required Skills:**Collaboration, Communication, Customer Service, Microsoft Office, Professional Presentation ... health and operation alerting and metrics.* Shadow customer support and incident resolution workflows ... a SaaS application setting related to data access permissions, user activity, and secure storage of customer ... Participate in software project feature planning exercises.* Create and update documentation detailing service ... microservices running in a cloud shared services context (Azure, Kubernetes, GitHub Actions)* Respond to service
Senior Manager for IT Legal, Communication and Learning Services
- Galderma
- Kraków
- March 12
inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Key Responsibilities
Service Delivery
Plan and manage the service lifecycle roadmap in alignment ... Service Review
Conduct regular service reviews and maintain oversight of how services are supported ... Provide reports on service performance, quality and status. ... Cornerstone, DocuSign) and other vendors to support effective service delivery.
Procurement Operations – Helpdesk Services Analyst
- Rolls-Royce plc
- Kraków
- February 25
, governance frameworks and compliance assessments* Demonstrated experience in delivering excellent customer ... improvements related to the operation of tasks such as increasing efficiency, effectiveness and improvement of customer ... service* Maintain accurate records of queries, resolutions, and actions to ensure compliance and audit ... It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management ... defence, or other complex manufacturing industry* Working knowledge of SAP, Ivalua, Coupa, (Ariba, Service
Junior Master Data Administrator (Kraków, PL, 31-155)
- Danish Crown Global Business Services
- Kraków
- March 25
Contribute to meeting team service levels and performance metrics. ... Area of responsibility
Perform maintenance and cleansing of vendor and customer master data, along with ... Specific tasks
Maintain vendor and customer master data records in accordance with established standards ... Deliver high‑quality and cost‑effective services in line with documented procedures and service level ... Procurement, Master data, HR, and IT with the ambition to further move up the value chain and expand its service
Junior Master Data Administrator
- Danish Crown A/S
- Kraków
- March 14
Contribute to meeting team service levels and performance metrics. ... Specific tasks
Maintain vendor and customer master data records in accordance with established standards ... Junior Master Data Administrator
Area of responsibility
Perform maintenance and cleansing of vendor and customer ... Deliver high‑quality and cost‑effective services in line with documented procedures and service level ... Procurement, Master data, HR, and IT with the ambition to further move up the value chain and expand its service
Senior Business Systems Analyst
- Zendesk Group
- Kraków
- February 25
You will step into a fast-paced role at a market-defining global Customer Service Experience company, ... experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service ... Service domains.Comfortable functioning as an effective team player in a highly distributed environment ... leverage cutting-edge technologies including generative AI and best practices in Agile software and service ... initiatives.This will be an ideal role for a capable BSA with a track record in Agile-style software and service
Accounts Receivable Junior Specialist with French for Robotics
- ABB
- Kraków
- March 14
Passionate about customer service excellence and teamwork, with the ability to work effectively under ... Providing service for RARO. ... role is: #hybrid #hybrid-Li
Responsibilities
Supporting Accounts Receivable transactions, including customer
IT Operations Manager for HR & Legal
- Galderma
- Kraków
- March 26
enterprise application environments, particularly across HR and Legal systems, with a customer‑centric ... inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Contribute to the HR & Legal Applications Service Catalogue, supporting decisions on service introduction ... of service availability through appropriate monitoring and preventative actions. ... Key Responsibilities
Accountable for HR & Legal Applications service continuity, ensuring high levels
Senior PACS Implementation Technical Consultant IRC292808
- Hitachi Vantara Corporation
- Kraków
- April 4
Ability to simply and persuasively communicate to different customer audiences ranging from individual ... or equivalent
Proven track record in effectively structuring problems, design solutions which the customer ... Ensures the successful technical adoption of GL's client RI solutions
Based on customer requirements ... of GL's client RI solutions within Central Europe
Supporting and advising the salesforce during customer ... comprehensive technical administration training to provide for a transition of the solution to the customer
Shell Business Operations Krakow — Summer Internship Program 2026
- Shell
- Dębniki
- March 26
Operations; Be at the heart of the end-to-end customer journey—from order to service to continuous improvement ... Operations: service mindset, process improvement interest, clear communication Recruitment process ( ... basics: data preparation, reconciliations, process documentation, and exposure to reporting cycles Customer ... Where you can join: Finance - Credit Team ; Learn how global companies manage risk: credit assessments, customer ... technical literacy, and structured thinking Product Stewardship: interest in chemistry/regulatory topics Customer
Senior Tracking & Analytics Specialist
- ALK Nordic A/S
- Kraków
- March 30
The position:
Are you ready to play a pivotal role in transforming our digital customer engagement? ... Our newly established Digital Customer Engagement & Digital Excellence department takes a holistic approach ... This role is based in Krakow, Poland, within our dynamic Digital Customer Engagement team of 25+ dedicated ... support this journey, we’re looking for a new Senior Tracking & Analytics Specialist to join our Digital Customer
















