2817 customer service 2024 English-speaking jobs in Kraków

join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for traditional service

passion for working directly with clients, business partners and subject matter experts, determining customer ... Identify internal and external factors which may impact requirements Document requirements including customer ... consulting frameworks around processes, technology and people to enable clients to create enhanced B2C/B2B customer

Our customer is a global leader in the insurance and assistance sector, offering a wide range of international

work (most of the time), consulting and support of the pre-sales department, participating in various customer

Gather, analyse and document business and functional requirements, working closely with Domain and Service ... and skills)* Translate business needs into functional requirements and system solutions aligned with customer ... inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... of IT infrastructure and applications* Mission-oriented and passionate about the delivery of quality customer

Knowledge of OData service creation / consumption, SAP Gateway, SAP Netweaver and REST-based web services ... The goal is to meet internal customer demands within our multi‑system landscape. ... Perform support activities to meet defined SLA targets for customer satisfaction and cycle time. ... Safety and Quality Integrity and Trust Customer Focus and Innovation Speed and Passion to Win Teamwork

full-stack developer for our B2B and B2C SaaS products, with a focus on building secure, scalable, and customer-centric

and Measurement and Reporting within Core IS to enable planning, control, review and audit of service ... You will be mainly accountable for: - Apply and execute the management practices Service Level Management ... reports to ensure process and service performance is transparent to the respective stakeholders. - Extract ... procedures and systems with main focus on optimization, standardization and automation. - Create process and service

internal teams and colleagues of all seniorities, and you will be encouraged to promote product and service ... demonstrate these behaviours within a previous position, ideally within the consulting or business service

internal teams and colleagues of all seniorities, and you will be encouraged to promote product and service ... demonstrate these behaviours within a previous position, ideally within the consulting or business service

What you’ll do Triage incidents and service requests via phone, e-mail, Teams, ServiceNow. ... Troubleshoot incidents escalated by service desk, and where possible resolve upon first contact. ... Monitoring alerts and work within global support team to restore the service as quickly as possible. ... Accurately record and document all details of the incident or service request, including categorization ... The person will be responsible for resolving incidents and fulfilling service requests, proactively looking

identify, assess, and respond to ongoing third‑party risk signals across vendors, suppliers, partners, and service

inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Drive continuous improvement by managing support teams, optimizing service levels (incidents/requests ... bridges the gap between the Business and the IT organization, supporting IT for Operations Supply Chain service

internal teams and colleagues of all seniorities, and you will be encouraged to promote product and service ... demonstrate these behaviours within a previous position, ideally within the consulting or business service

courses and library, experience exchange with colleagues across our European team, certifications Full service ... databases, such as SQL Hands-on experience with Microsoft Azure, including Azure App Services, Functions, Service

partners to resolve problems efficiently Qualifications2+ years of experience in Account Management or Customer ... IssuesProactively manage any onboarding service issues, collaborating with internal teams and local ... team of 190+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service ... enhancementsStay informed about product updates so you can advise clients and team members with confidenceResolve Service

**2 additional days** added to your holiday calendar for Culture Celebration and Community Service ... BBH:**Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service ... Specialist, you’ll work under supervision, supporting senior team members in performing reviews of daily service ... Every day we come together as a diverse community of smart and caring people to deliver exceptional service ... support you to .Brown Brothers Harriman (BBH) is a global financial services firm known for premium service

2‑5+ years of experience working in a managerial capacity in a support, sales/retention, or Customer ... The Associate Manager, leads and supports the Client Success team to deliver exceptional service for ... Service role 1‑3 years minimum experience working in the payment processing and/or software solutions ... portfolios quarterly and yearly and churn and At Risk data Maintain accurate records and document all service

Your main responsibilities: Serve as a strategic point of contact for Jira, Confluence, and Jira Service ... Collaborate with teams to enhance service delivery processes, including incident workflows, request management ... Define and promote best practices for Jira project setups, Confluence information architecture, and JSM service ... ideal for this role if you have: At least 3 years of experience supporting Jira, Confluence, and Jira Service

executive dashboards for operational efficiency, the next you could be supporting marketing teams with customer ... forefront of making data, insights, and actions usable across the entire business - from building self-service ... develop scalable data models using dbt that empower business users across the organization with self-service ... Sales, and Marketing domains to understand their data needs and deliver solutions that enable self-service