2742 customer service 2024 English-speaking jobs in Kraków

Sabre is looking for a Principal Product Owner to lead and oversee the Loyalty and Customer Insights ... In this role, you will be accountable for the day‑to‑day ownership and evolution of Loyalty and Customer ... Insights products, acting as the primary point of contact for customer change requests (CRs), inquiries ... and internal stakeholders Nice to Have Solid understanding of Loyalty programs, customer data, profiles ... The ideal candidate combines deep domain understanding, strong customer engagement skills, and the ability

Partner with Operations, Customer Support, and Services teams to streamline day‑to‑day service delivery ... Analyze operational and customer data to identify trends, anomalies, and opportunities to improve the ... Track, maintain, and report on key performance indicators such as churn rate, customer lifetime value ... solutions.Collaborate with talented teams across the business, making a real impact on our goals and customer ... Preferred QualificationsExperience in the administration and maintenance of Totango, Gainsight, other Customer

We combine digital, core, analytics, and AI to deliver our platform as a cloud service. ... Product Development Operations (PDO) organization working in a hybrid environment that delivers 24x7 service ... This individual will primarily focus on addressing and resolving customer support cases concerning the ... team-based resolution activity, cross-training, and an absolute focus on doing what is best for the customer ... fulfill requests and resolve cases in adherence to team standards, thereby ensuring we meet and exceed customer

partners (essential) Analytical and problem solving skills (essential) Ability to translate partner/customer ... Understanding of selling thru partner and distributor network Supply Chain knowledge in product and service ... Qualifications Soft Skills Customer relationship and/or executive management (essential) Strong communication ... implement solutions to digitize the partners' processes related to ordering, billing & collection, and service

, our Salesforce, Distributors and Customer Service. ... Interaction Design, Product Design, User Experience Design, Service Design), or equivalent practical ... We deliver digital products that directly support company revenue while elevating customer experience ... this area aims to drive growth through improved productivity and streamlined customer acquisition. ... Within the Salesforce touchpoint, your customer is the Sales Rep and the digital product portfolio in

responsibility for Customer Insights, with a strong focus on Mosaic platform capabilities* Handle customer ... Insights products, acting as the primary point of contact for customer change requests (CRs), inquiries ... requests related to Customer Insight configuration, data usage, integrations, and platform behavior* ... Drive the evolution of Customer Insight components within Mosaic, ensuring scalability, consistency, ... engagements, solutioning, and pre‐sales discussions* Support customer demos, solution walkthroughs,

We deploy the most innovative Customer Experience solutions for our clients. ... Execute minor projects and system changes tailored to meet specific customer needs and requirements. ... Understanding of ITSM (IT Service Management). Knowledge of German. ... Data Support Specialist Analyze and resolve technical issues related to custom PwC ITSM solution (IT service ... team, development teams, product owners, service solution designers, architects, business representatives

·Collaborate with our Senior Service Configuration ... to tangible improvements in service stability and digital delivery. ... Arup’s Digital Technology group is home to our Service Management Excellence team, a collaborative and ... forward‑thinking group that drives best practice, service quality and continual improvement across our ... engineering, application and operational teams, providing broad exposure to diverse technologies and service

Prior Experience: 1 to 3 years of experience in technical support or another service-oriented customer-facing ... LDAP, Active Directory, and Microsoft Entra ID Proficiency in Microsoft SQL Server, Azure SQL as a Service ... On-Call Support: Participate in a rotational on-call schedule to ensure critical customer issues are ... Proactive Support: Monitor and analyze incoming customer tickets and team ticket backlogs to watch for ... Customer Communication: Act as a trusted advisor, providing timely updates via phone or portal that include

Job DescriptionAt Zendesk, we create software that powers exceptional customer service. ... ExperienceZendesk software was built to bring a sense of calm to the chaotic world of customer service ... By keeping the customer at the center of the experience, our products help businesses to build personal ... The specific in‑office schedule is to be determined by the hiring manager.The Intelligent Heart Of Customer ... craft intuitive design solutions that simplify complexity, reduce friction, and bring clarity to every customer

Excellent customer service skills. ... Additional requirements This position will be dedicated for the US (American) customer and may require ... In March 2016 we established a Shared Service Centre in Kraków, Poland to support our global strategy ... It is from this location that we have created a global shared service platform focusing on financial

Key Role and Responsibilities: Lead customer‑facing implementation projects from kickoff through go‑live ... and handover to Customer Success Serve as the primary point of contact for customers during implementation ... Use strong product and domain knowledge to challenge assumptions , offer alternatives, and influence customer ... management, and dependency tracking Demonstrated consultative skills , with the ability to influence customer ... Aven Hospitality Products implementations , ensuring successful outcomes for customers while balancing customer

Experience in: Implementing Azure services (Data Factory, Functions, Event Hub, Service Bus) Developing ... Microsoft Azure environment, particularly using Azure Data Factory, Azure Functions, Event Hub, and Service

service, hospitality, tourism, media, sales, or performing arts is an advantage, but not required. ... This role combines presentation, interaction, and customer experience, offering a unique opportunity ... with users in real time in a professional and engaging manner Deliver a high-quality and consistent customer ... energetic, and professional attitude Ability to work in a 24/7 rotational shift schedule Experience in customer

needs into actionable product and service requirements in collaboration with internal teams; Contribute ... markets (Europe, Ukraine, North America preferred); Track record of building and managing long-term customer ... hardware to medium and large commercial customers, and/or government agencies; Experience building a customer ... client and partner acquisition across commercial, institutional, and public-sector segments; Translate customer

managing complex and standard lending in Loan IQ for HSBC Continental Europe, supporting end-to-end credit customer ... HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology ... The role will require you to manage operational activities with within defined Service Level Agreements ... Credit Services fundaments are in providing credit & collateral management service for European markets

High customer orientation and the ability to translate needs into concrete solutions. ... Global Product Group Distribution Automation Hitachi Energy, you will be an important part of early customer

Customer Our customer is a global provider of comprehensive security solutions, protecting individuals ... cases and internal tickets in Jira Service Management (JSM) Perform back-office tasks, including adding ... (APIs, HTTP, basic HTML/JavaScript) Strong troubleshooting and problem-solving skills Experience in customer ... and dashboards, isolating and investigating data using tools like Kibana/OpenSearch Manage and own customer

Take part in development of comprehensive cloud automation solution for service provider end customers ... Take a customer representative role in a given development project. ... We drive customer solutions and provide technological expertise and innovation to the connectivity domain

Required Skills Collaboration Communication Customer Service Microsoft Office Professional ... Help in analyzing market trends, customer feedback, and competitive landscape.