2911 customer service 2024 English-speaking jobs in Kraków

inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Cornerstone, DocuSign) and other vendors to support effective service delivery. ... Develop and manage the service budget, monitoring costs and addressing variances ... + Define and monitor KPIs and SLAs to measure service performance and effectiveness. ... .* **Escalation Management** + Act as the primary escalation point for high-severity service issues

We are seeking a qualified Digital Service Manager (IBM Hosting) to join our team. ... Driving the service roadmap in alignment with business and IT strategy. ... Working closely with architects, security, and service management teams. ... Responsibilities Acting as global Service Owner for IBM i & IBM z platforms. ... Strong understanding of digital infrastructure and service management principles.

and high level of customer service and operational excellence that will ensure transactions are resolved ... service. ... as required to complete the transactions based out off-shore locations to deliver agreed SLA based customer ... management system experience; HR Delivery experience in local market; Fluency in English and Turkish; Customer ... Coordinator, you will be responsible for employee services processes and transactions based on the agreed service

Customer Experience & Relationship Management Deliver outstanding customer service through all communication ... service skills, attention to detail, and a commitment to continuous learning and collaboration. ... a customer-first approach. ... Deliver responsive and professional communication, adhering to service level agreements and maintaining ... Strategic Communication Partner with other support verticals and internal teams to ensure high-quality service

new opportunities to showcase customer success. ... Collaborate with sales and customer success teams. ... Identify strong candidates for new customer stories. ... Assist in scheduling and organizing customer interviews. ... Experience conducting and summarizing customer interviews.

Strong professional English language skills. 3 years of customer service experience preferred. ... Continual communication with engineers, customer care and OTR regarding order/shipment status. ... Supply the field with inventory cost, customer sell price and part availability data on request. ... Service Inventory locations. ... Notify Database Administration Team (Customer Master Maintenance) of field engineer inventory location

across global teams to translate business requirements into impactful technical solutions to optimize customer ... and Field Service Lightning. ... Relevant certifications like Service Cloud Consultant and/or Field Service Consultant Strong analytical ... Cloud and Field Service Lightning (FSL) in our global Salesforce CRM. ... our Salesforce Robotics IS team as a Business Analyst and play a key role in shaping the future of Service

, or Problem Management Specialist Analytical and data-driven with a continuous improvement mindset Customer-centric ... If you have the expertise to design and govern Global Service Request & Problem Management processes ... Service Request & Problem Management Process Owner Nr ref.: 464/3/2026/PK/267824/jobs.pl Kraków (małopolskie ... management frameworks Monitor SLA and service performance, identifying root causes of recurring issues ... Management, Incident Management and Problem Management processes across all ServiceNow modules and service

inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer ... Lead day‑to‑day service delivery, incident management, escalation handling, and service restoration within ... Define and oversee service monitoring levels, ensuring proper support and consumer experience. ... Key Responsibilities Manage and evolve IT Domain service operations in collaboration with IT Managers ... We are looking for someone who can partner closely with IT Managers to execute the service and platform

vibes, and a modern lifestyle for professionals Malta English-speaking island life with strong tech and service ... About the job Multilingual Customer Support Opportunities Across Europe Are you ready to turn your language ... Join leading international companies across Portugal, Greece, Malta, and Bulgaria as a Customer Support

vibes, and a modern lifestyle for professionals Malta English-speaking island life with strong tech and service ... About the job Multilingual Customer Support Opportunities Across Europe Are you ready to turn your language ... Join leading international companies across Portugal, Greece, Malta, and Bulgaria as a Customer Support

Customer & Stakeholder Collaboration: Partner with Sales, Customer Service, Finance, and external customers ... to resolve issues, support service excellence, and optimize the customer experience. ... This role ensures operational excellence, compliance, and consistent delivery of high‑quality service ... Some travel may be required for customer visits, internal workshops, or project coordination. ... including cash application, credit management, collections, dispute resolution, order release, and customer

Customer & Employee Focus – Balances service excellence with colleague experience when designing solutions ... always equipped, resourced, and empowered to deliver outstanding service. ... Familiarity with integration of WFM with telephony, CRM, and digital service platforms. ... Play a key role in enhancing both customer experience and employee satisfaction . ... Customer Experience About IG Group IG Group is a global leader in online trading and investments.

. - User Support & Training: Act as a customer-facing support expert, interacting with end users and ... Change Management: Handle platform issues efficiently, prioritizing and resolving tickets in line with customer ... troubleshooting skills, with the ability to diagnose system performance and integration issues. - Strong customer ... You will also administer Service Catalog items and monitor execution flows to ensure process efficiency ... You will also conduct training sessions and develop documentation to promote user adoption and self-service

Algothic DevOps engineers support all company’s projects atonce inside the DevOps service. ... The service processes willlet you maximize your time and work with all Algothic teamsand clients.

customer data foundation & customer lifecycle management capability. ... This includes CRM backoffice, Customer Hub (CLM + MDM), and the Customer 360 services that expose consistent ... customer profiles, lifecycle events, and identifiers across all digital touchpoints. ... Use data and analytics to monitor platform performance within your specific domain, customer behaviour ... The Senior Product Owner for Customer 360 leads the strategy, roadmap, and delivery of HEINEKEN’s global

Experience with Dynamics 365 (Customer Service Module). ... Service, Field Service). ... maintain end-to-end automated test cases using TOSCA for applications based on Dynamics 365 (Sales, Customer

Perform analysis, diagnosis, and resolution of complex computer problems, and provide best-in-class customer

Support senior analysts and team leads initiatives aimed at improving service quality and operational ... Demonstrate a strong service mindset, ensuring timely and accurate support to Sales and operational teams ... Support Sales activities by collecting, validating, and organizing customer account information required ... responsible for creating reports by channels, categories and customers, as well as maintaining the customer ... data collection and preparation for Sales-related activities, including historical data by channel and customer

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. ... experience managing products for global telecom or hyperscale customers • Familiarity with carrier-class service ... needs, and technology evolution • Translate market and customer requirements into product requirements ... coherent technologies • Develop and maintain multi-year product roadmaps aligned with market trends, customer ... teams to support product positioning, technical enablement, and customer engagements • Perform competitive