55 customer service 2024 English-speaking jobs in Gliwice

We help insurers fully automate more claims, deliver a great customer experience while protecting against ... a design system), a C# web-server backend (architected to respond to GraphQL queries), some C# web-service ... part of a team engine, not just a cog.Comfortable dealing with the pressure of delivering an excellent service

Maintaining good relationships with customer representatives Carrying out control activities on the assembly ... Participation in corrective actions Delivery of necessary information / data required by the supplier / customer

deployments.Product: Develops, commercializes, and operates CAS, trade management software delivered as a service

Prepares reports and updates for our management team on a regular basis Provides feedback from the customer ... products and services Uses all internal resources to ensure clients are satisfied with our products and service

We are also involved in developing a global digital identity validation and authentication service to

ownership responsibilities, including service continuity, Service Sustainability Program (SSP), and ... for all critical business-impacting incidents related to Investment Banking applications Assume IT Service ... Your role Manage Production Support processes and procedures, including Change, Incident, Problem, and Service

WHAT YOU WILL DO Take ownership of software development for customer‑specific projects on the platform ... Collaborate closely with Customer Success Managers to ensure smooth project rollouts Create interfaces ... consulting for our customers Support user acceptance and system integration tests Execute roll‑outs at customer ... experience (optional) Experience with Kotlin Hands‑on experience with Terraform Experience working in close customer ... Java and Spring Boot, such as REST services, databases, and SAP Develop client workflows and implement customer‑specific

Mentor L1/L2 engineers and conduct knowledge transfer sessions to elevate team capabilities Gather customer ... product teams, you’ll ensure issues are addressed efficiently while improving overall product quality and customer ... scenarios Escalate critical issues to R&D with detailed technical analysis while maintaining transparent customer ... and bugs and communicate insights to the product team MUST HAVES Minimum 2+ years of experience in customer-facing

Mentor L1/L2 engineers and conduct knowledge transfer sessions to elevate team capabilities - Gather customer ... product teams, you’ll ensure issues are addressed efficiently while improving overall product quality and customer ... Requirements Minimum 2+ years of experience in customer-facing technical roles within software organizations ... scenarios - Escalate critical issues to R D with detailed technical analysis while maintaining transparent customer ... and bugs and communicate insights to the product team MUST HAVES - Minimum 2+ years of experience in customer-facing

solutions that decrease time to value; - Drive the customer onboarding journey through technical expertise ... This role blends deep technical leadership, solution design, and customer partnership to accelerate onboarding ... meet with client stakeholders to identify needs, challenges, and objectives, translating them into customer ... implementation; - Act as a trusted advisor collaborating with cross-functional teams such as Product Management, Customer

of external service providers Your skills Higher education, preferably in IT security Very good knowledge ... results with the application team and cyber remediation utility team Provide metrics and track the service

As an experienced technical lead, you are expected to resolve complex customer issues when needed. ... We offer community service days, in addition to the traditional insurances, compensation, parental leave

As an experienced technical lead, you are expected to resolve complex customer issues when needed. ... We offer community service days, in addition to the traditional insurances, compensation, parental leave

clients Being on the constant lookout for ways to discover issues and deliver better values to the customer

Managing operations, including root cause analysis for major or repeat incidents and management of service

. - Coordinating site security activities: access control, cooperation with security service providers

Troubleshoot issues related to monitoring/service check configurations Manage and optimize IT network

accounting, trading, and compliance professionals, in conjunction with the world's largest information service

risks and controls Supporting the team with activities such as quality reviews, audit requirements, and service

Analytical thinking and problem-solving Attention to detail and accuracy Collaboration and teamwork Client service